Car Repairs And Tires At 2481 E Beltline Ave Se From Your Grand Rapids Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care at 2481 E Beltline Ave Se! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

2481 E Beltline Ave Se
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #16837 Managed by Irwin Thorstein

A Tradition Of Service At Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have offered top quality car and truck repair since our beginning in 1926. If your car seems to be running differently, our auto care teammates can perform a free courtesy check. We'll check tires, wipers, belts, and more. Plus, our team believes in giving you the best service possible, all at great prices and a short waiting time. Visit our location today or schedule an appointment by phone or online.

Find Great Deals On Tires For Your Car.

Discover Our Range of Auto Repair Services

After 90 years in the automotive industry, there's almost no car or truck problem we haven't seen. Here at Firestone Complete Auto Care, we strive to provide exceptional car repair service. Any services or repairs include our Fixed Right Guarantee, which means the service or repair is done right the first time. If not, we will re-perform the service with no additional charge. We know that finding time to fix your car is difficult, and that's why we're always working to make your total auto care experience stress-free.

Customer Reviews

(4.7 of 5) - 32 Reviews
5/ 5stars
by  
on May 2, 2016
Always have experienced excellent service and care @ your store. I have been relying on you for many years, and God willing for many more. Corky: you and your team are outstanding. Thank you...
5/ 5stars
by  
on April 13, 2016
Best Car service in Grand rapids
1/ 5stars
by  
on April 6, 2016
Quality work, but at a very high cost! Labor and parts are highly inflated. You can get the same work and parts elsewhere for over $100 less. I will not return to Firestone Complete Auto Care, and I would advise you to think twice or at least shop around before giving Firestone your hard earned money.
5/ 5stars
by  
on December 20, 2015
I had a timing belt/water pump replaced. Since I have never experienced this type of issue before, I requested to be shown these items as they were being replaced on my vehicle. The advisor and technician took the time to explain these parts, what they do, and what would happen if they weren't replaced.
4/ 5stars
by  
on December 20, 2015
I use them most times. Car gets done fest. Clos location.
5/ 5stars
by  
on December 14, 2015
The service team always does a great job of keeping me informed and minimizing my costs to diagnose and service my vehicles. I always leave feeling like I have options and they have my best interests in mind.
5/ 5stars
by  
on December 12, 2015
I have always had great service with Firestone. It is nice having a company with multiple locations.
5/ 5stars
by  
on November 22, 2015
They had the tires I needed. They have worked well on snowy roads. They did a safety check of my vehicle.
5/ 5stars
by  
on November 9, 2015
Just drove into town from out of state. Low tire. They were the only place open. The employees helped us. Even though it was 10 minutes to closing. They had smiles on their faces and great attitudes. After a long day that I'm sure they had. Great customer service. Thank you guys for your help. Great Job.
5/ 5stars
by  
on November 6, 2015
I took my car in for a service check and had only two things that needed to be done to my car. The prices were reasonable and my car was finished the same day. Will continue to use that location for all my service needs.
5/ 5stars
by  
on November 3, 2015
I have owned many cars over the years and have experienced all levels of customer service. I must say from my first phone call to my arrival in the Firestone lobby the service was a 5 star level. Firestone addressed my vehicle problem, fixed it and got me on my way in a reasonable time. Their representative "Ruben" was pleasant, knowledgeable and informative during every process. I recommend Firestone to anyone and everyone.
5/ 5stars
by  
on October 15, 2015
I was buying a car and they checked it for me , staff is experienced
4/ 5stars
by  
on September 22, 2015
I'm new to the Grand Rapids area and received a few different suggestions when looking for a place to get my brakes checked and serviced. I ended up choosing Firestone, and I was grateful for the smiling faces early in the morning when I dropped my car off. I was grateful for the phone call and thorough explanation of work needed to be done. It was also done in a timely manner, which allowed me to still get in a full day of work.
5/ 5stars
by  
on August 6, 2015
I took my car here the 6 years I had it and they always gave me a fair price, and took the time to explain what they were doing in terms I could understand. A lot of places try to trick you when you're a woman, but not Firestone. I will definitely be taking my next car here!
5/ 5stars
by  
on July 26, 2015
Very good and honest repair. Our car was in and out in the same day.
4/ 5stars
by  
on July 25, 2015
{Corky} is a understanding guy thanks Firestone you guys rock
5/ 5stars
by  
on May 31, 2015
I went in for an oil change and brake inspection. The sales and tech dept told me exactly what the issue was and that if it was them they wouldn't put the money into the veh as i plan to get a new one in 2016. The could have could me about 1000-1300 worth of repairs and i wouldn't have known they weren't necessary.
3/ 5stars
by  
on May 27, 2015
Work done well at a fair price but having appointment cancelled and re-scheduled by Firestone due to lack of licensed tech was a pain.
5/ 5stars
by  
on May 25, 2015
I walked in a week ago with no appointment and needed help asap. Corky was able to help me, was polite, and even funny. I've never been to a firestone before but will definitely be a repeat customer because of how Corky treated me
5/ 5stars
by  
on February 27, 2015
have used firestone for all my car needs very satisfied with service.
5/ 5stars
by  
on February 26, 2015
since relocating back to Grand Rapids I have always received great service @ the Woodland Mall Firestone location.
5/ 5stars
by  
on February 26, 2015
Oil change and tire rotation done a couple weeks ago. Very quick and complete service.
5/ 5stars
by  
on February 5, 2015
For over a decade, the Firestone location at Woodland Mall in Grand Rapids has been servicing my vehicles. I listen to the advice of the staff and I follow-through with it at the Center. My three vehicles presently have a combined 450,000-plus miles, and I attribute their longevity and well-being to the Firestone service they have received.
5/ 5stars
by  
on February 4, 2015
Each time I've come to them, they've been noting but helpful. The first time they assisted me was when my newly purchased car broke down right in front of their store. It must've been a sign that they should be my go-to for auto care! They helped me quickly and for a great price. There's no hesitation in answering any questions I have. Great all around!
4/ 5stars
by  
on February 4, 2015
FCAC had a discount online, so I called to check their inventory for same day install. The rep said only 2 were in the store, but that he could get the remaining brought over within approx. 1-2 hours. 3 hours later, I had a new set of FR-710 on my car. Great service and prices.
5/ 5stars
by  
on February 2, 2015
I switched to Firestone a few years back after another brand tire store put the wrong tires on my vehicle. I see no reason to go anywhere else! This store is always friendly, accommodating, and honest. I can get an appointment (urgent or routine) without any unnecessary wait, and the service is always performed correctly and within the time period they quote.
5/ 5stars
by  
on January 30, 2015
Corky and his crew manage our fleet of 4 cars and go above and beyond the call of duty when needed to keep our busy family safely on the road - including 2 teenage drivers.
5/ 5stars
by  
on January 26, 2015
Fast and convenient service. Scheduled an appointment, stopped in and they were done in less than the quoted time.
5/ 5stars
by  
on January 24, 2015
Great communication enjoy workers and conversation. Price is alright. Just not the lowest.
5/ 5stars
by  
on January 23, 2015
I was there for a problem with my battery. It was promptly repaired ! I was more than when I left. Service was beyond what I expected. This is the reason I have been a customer about 40 years. I am loyal because Firestone has earned it !
5/ 5stars
by  
on January 23, 2015
I have been a customer for over 30 years at the Grand Rapids- Woodlawn-Mall store- they have been great- My cars are old and require repairs to keep them moving- Many of the employees have been there for years- they know cars-
5/ 5stars
by  
on January 22, 2015
I can't say enough good things about Firestone I. Grand Rapids. I live out of town but spend 2 days of my week in Grand Rapids andI they always seem to be able to get me in for an oil change or whatever I need. They keep a good eye on my car & its needs

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