Car Repairs And Tires At 2481 E Beltline Ave Se From Your Grand Rapids Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care at 2481 E Beltline Ave Se! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

2481 E Beltline Ave Se
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

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Store #16837 Managed by Irwin Thorstein

HOLIDAY HOURS

Please note our hours for Labor Day

  • 09/04 7am-5pm
  • A Tradition Of Service At Firestone Complete Auto Care

    Welcome to Firestone Complete Auto Care, where we have offered top quality car and truck repair since our beginning in 1926. If your car seems to be running differently, our auto care teammates can perform a free courtesy check. We'll check tires, wipers, belts, and more. Plus, our team believes in giving you the best service possible, all at great prices and a short waiting time. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Stop by today or book your appointment online or by phone.

    Browse Great Discounts On Tires Today.

    We Cover Every Area Of Auto Repair

    After 90 years in the automotive industry, we've seen nearly every problem your car or truck could have. At Firestone Complete Auto Care, we pride ourselves on unparalleled auto repair and maintenance. Any services or repairs include our Fixed Right Guarantee, which means that every service we perform is fixed correctly the first time. If not, we will re-perform the service with no additional charge. We know that finding time to fix your car is difficult, so we do our absolute best to make the process as seamless as possible.

    Customer Reviews

    (4.7 of 5) - 47 Reviews
    5/ 5stars
    by  
    on July 31, 2017
    First time applying for a Firestone credit card which is awesome. Financing available for those who qualify. Didnt have to worry about paying off . Great for a financial instability at that moment of emergency. Thanks ❤Firestone Im ☺ of been your customer.
    5/ 5stars
    by  
    on July 4, 2017
    The team at this location took what could have been a road trip ruining experience and turned it into just a short delay. We were blown away by how fast and thorough their service was. Our wheel bearing blew out and they got it replaced and us back on the road within a few hours on a Sunday just before 4th of July. We are truly thankful to them and really can't say enough to praise them.
    5/ 5stars
    by  
    on June 15, 2017
    5/ 5stars
    on June 14, 2017
    5/ 5stars
    by  
    on April 19, 2017
    These guys were great! Gave me the best deal around...and i shopped around! As a single female i really appreciate that i wasn't over charged and treated with respect. I found my new repair shop for sure!
    5/ 5stars
    by  
    on April 4, 2017
    This location is absolutely amazing. They will never sell you anything you don't need and are priced very reasonably. The technicians do quality work and their management is impressive. I have been coming here for many years and recommend them to all my friends and family. The biggest differentiator is their level of customer service and honesty. I assume that most shops have quality technicians and know what they are doing but this location stands out due to their level of customer service and honesty. I highly recommend them.
    5/ 5stars
    by  
    on March 16, 2017
    Phil was a great technician, Ruben and Cody were great at the front desk. Lots of work done. Thank you.
    5/ 5stars
    by  
    on March 4, 2017
    Excellent customer service, very good teem , thanks.
    5/ 5stars
    by  
    on February 15, 2017
    The Team at the Beltline Firestone were fantastic! They were fair, honest and did a great job with my repairs. They were timely and affordable as well! I absolutely recommend them to others and will continue further business with them.
    5/ 5stars
    by  
    on January 2, 2017
    Although not scheduled you recognized my need for tire repair and squeezed me in so that I would not have to wait over a holiday. And your honesty was impeccable! Thank you all!
    5/ 5stars
    by  
    on October 30, 2016
    I have never worked with Firestone before, but they were recommended to me by my mechanic for things his shop isn't able to do. I scheduled my appointment online, and they were very busy, but my car was serviced quickly. The employees were friendly, maintained positive attitudes, and joked around with each other so my wait was quite entertaining and pleasant. I couldn't have asked for a better experience! I definitely intend to work with Firestone again and will recommend them to my friends and family.
    3/ 5stars
    by  
    on October 6, 2016
    Went in for the usual tire pressure issue -- continuing problems with the dashboard display indicating low pressure. They fixed it. Service advisor pulled a couple of stunts that he apparently thought were friendly or cute. My impression: NO I mentioned that I'd rushed to get there at my appointment time. He chided me "for being late." Upon departure, he presented me with the service form, and said "two things. Sign here." I did. "And smile." I did not. Seriously? Yesterday I went for an oil change...and I went to a different branch.
    5/ 5stars
    by  
    on October 2, 2016
    5/ 5stars
    by  
    on July 11, 2016
    I have been going to this Firestone for years. I have also gone to other garages at times but seem to come back to this one. Whoever the manager is does a GREAT job of getting everyone on the same page. When you go in, it feels like friends who are there to help you out. They listen to you, they assess your car, describe what they see, and let you decide how much or little you want done with no pressure. This is NOT what I have found at other garages. Other places seem to be out to make you pay as much as you can with dire warnings and making you buy all new everything for even the smallest problems. This is where Firestone really excels. Here's an example....my daughter (16) stopped at a stoplight and a pedestrian said "your car is smoking!". Panicked, she called me. She was just down the street from Firestone so I told her to go there immediately. They got her car in right away and gave it a thorough inspection. I called them and asked if they would also do an oil change while finding out what the problem was. In about an hour, they had her car back. They said there was nothing wrong with the car and it must have been steam from hitting a puddle. There was no stretching the truth or trying to have her do unnecessary repairs. Total cost for helping out my little girl and doing an oil change? $39. Another time my wife's brakes were bad. They could have charged us for new everything as her calipers were frozen, but the put forth the effort to fix the calipers and replace only the brakes, saving me a quite a bit of money. I have many other examples but I think you get the idea. They are just good solid, honest people there. If you want honest work at a fair price, go to the Firestone on the East Belt Line just north of 28th Street. By the way, I've been to a couple other Firestones, and it is not the same.
    5/ 5stars
    by  
    on June 5, 2016
    I truly appreciate the honesty and integrity of all of the staff here. I have been happy with every visit and feel confident with the work of the technicians.
    5/ 5stars
    by  
    on May 2, 2016
    Always have experienced excellent service and care @ your store. I have been relying on you for many years, and God willing for many more. Corky: you and your team are outstanding. Thank you...
    5/ 5stars
    by  
    on April 13, 2016
    Best Car service in Grand rapids
    1/ 5stars
    by  
    on April 6, 2016
    Quality work, but at a very high cost! Labor and parts are highly inflated. You can get the same work and parts elsewhere for over $100 less. I will not return to Firestone Complete Auto Care, and I would advise you to think twice or at least shop around before giving Firestone your hard earned money.
    5/ 5stars
    by  
    on December 20, 2015
    I had a timing belt/water pump replaced. Since I have never experienced this type of issue before, I requested to be shown these items as they were being replaced on my vehicle. The advisor and technician took the time to explain these parts, what they do, and what would happen if they weren't replaced.
    4/ 5stars
    by  
    on December 20, 2015
    I use them most times. Car gets done fest. Clos location.
    5/ 5stars
    by  
    on December 14, 2015
    The service team always does a great job of keeping me informed and minimizing my costs to diagnose and service my vehicles. I always leave feeling like I have options and they have my best interests in mind.
    5/ 5stars
    by  
    on December 12, 2015
    I have always had great service with Firestone. It is nice having a company with multiple locations.
    5/ 5stars
    by  
    on November 22, 2015
    They had the tires I needed. They have worked well on snowy roads. They did a safety check of my vehicle.
    5/ 5stars
    by  
    on November 9, 2015
    Just drove into town from out of state. Low tire. They were the only place open. The employees helped us. Even though it was 10 minutes to closing. They had smiles on their faces and great attitudes. After a long day that I'm sure they had. Great customer service. Thank you guys for your help. Great Job.
    5/ 5stars
    by  
    on November 6, 2015
    I took my car in for a service check and had only two things that needed to be done to my car. The prices were reasonable and my car was finished the same day. Will continue to use that location for all my service needs.
    5/ 5stars
    by  
    on November 3, 2015
    I have owned many cars over the years and have experienced all levels of customer service. I must say from my first phone call to my arrival in the Firestone lobby the service was a 5 star level. Firestone addressed my vehicle problem, fixed it and got me on my way in a reasonable time. Their representative "Ruben" was pleasant, knowledgeable and informative during every process. I recommend Firestone to anyone and everyone.
    5/ 5stars
    by  
    on October 15, 2015
    I was buying a car and they checked it for me , staff is experienced
    4/ 5stars
    by  
    on September 22, 2015
    I'm new to the Grand Rapids area and received a few different suggestions when looking for a place to get my brakes checked and serviced. I ended up choosing Firestone, and I was grateful for the smiling faces early in the morning when I dropped my car off. I was grateful for the phone call and thorough explanation of work needed to be done. It was also done in a timely manner, which allowed me to still get in a full day of work.
    5/ 5stars
    by  
    on August 6, 2015
    I took my car here the 6 years I had it and they always gave me a fair price, and took the time to explain what they were doing in terms I could understand. A lot of places try to trick you when you're a woman, but not Firestone. I will definitely be taking my next car here!
    5/ 5stars
    by  
    on July 26, 2015
    Very good and honest repair. Our car was in and out in the same day.
    4/ 5stars
    by  
    on July 25, 2015
    {Corky} is a understanding guy thanks Firestone you guys rock
    5/ 5stars
    by  
    on May 31, 2015
    I went in for an oil change and brake inspection. The sales and tech dept told me exactly what the issue was and that if it was them they wouldn't put the money into the veh as i plan to get a new one in 2016. The could have could me about 1000-1300 worth of repairs and i wouldn't have known they weren't necessary.
    3/ 5stars
    by  
    on May 27, 2015
    Work done well at a fair price but having appointment cancelled and re-scheduled by Firestone due to lack of licensed tech was a pain.
    5/ 5stars
    by  
    on May 25, 2015
    I walked in a week ago with no appointment and needed help asap. Corky was able to help me, was polite, and even funny. I've never been to a firestone before but will definitely be a repeat customer because of how Corky treated me
    5/ 5stars
    by  
    on February 27, 2015
    have used firestone for all my car needs very satisfied with service.
    5/ 5stars
    by  
    on February 26, 2015
    since relocating back to Grand Rapids I have always received great service @ the Woodland Mall Firestone location.
    5/ 5stars
    by  
    on February 26, 2015
    Oil change and tire rotation done a couple weeks ago. Very quick and complete service.
    5/ 5stars
    by  
    on February 5, 2015
    For over a decade, the Firestone location at Woodland Mall in Grand Rapids has been servicing my vehicles. I listen to the advice of the staff and I follow-through with it at the Center. My three vehicles presently have a combined 450,000-plus miles, and I attribute their longevity and well-being to the Firestone service they have received.
    5/ 5stars
    by  
    on February 4, 2015
    Each time I've come to them, they've been noting but helpful. The first time they assisted me was when my newly purchased car broke down right in front of their store. It must've been a sign that they should be my go-to for auto care! They helped me quickly and for a great price. There's no hesitation in answering any questions I have. Great all around!
    4/ 5stars
    by  
    on February 4, 2015
    FCAC had a discount online, so I called to check their inventory for same day install. The rep said only 2 were in the store, but that he could get the remaining brought over within approx. 1-2 hours. 3 hours later, I had a new set of FR-710 on my car. Great service and prices.
    5/ 5stars
    by  
    on February 2, 2015
    I switched to Firestone a few years back after another brand tire store put the wrong tires on my vehicle. I see no reason to go anywhere else! This store is always friendly, accommodating, and honest. I can get an appointment (urgent or routine) without any unnecessary wait, and the service is always performed correctly and within the time period they quote.
    5/ 5stars
    by  
    on January 30, 2015
    Corky and his crew manage our fleet of 4 cars and go above and beyond the call of duty when needed to keep our busy family safely on the road - including 2 teenage drivers.
    5/ 5stars
    by  
    on January 26, 2015
    Fast and convenient service. Scheduled an appointment, stopped in and they were done in less than the quoted time.
    5/ 5stars
    by  
    on January 24, 2015
    Great communication enjoy workers and conversation. Price is alright. Just not the lowest.
    5/ 5stars
    by  
    on January 23, 2015
    I was there for a problem with my battery. It was promptly repaired ! I was more than when I left. Service was beyond what I expected. This is the reason I have been a customer about 40 years. I am loyal because Firestone has earned it !
    5/ 5stars
    by  
    on January 23, 2015
    I have been a customer for over 30 years at the Grand Rapids- Woodlawn-Mall store- they have been great- My cars are old and require repairs to keep them moving- Many of the employees have been there for years- they know cars-
    5/ 5stars
    by  
    on January 22, 2015
    I can't say enough good things about Firestone I. Grand Rapids. I live out of town but spend 2 days of my week in Grand Rapids andI they always seem to be able to get me in for an oil change or whatever I need. They keep a good eye on my car & its needs

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