Car Repairs And Tires At 5736 Beckley Rd From Your Battle Creek Firestone Complete Auto Care

Ready to come in to your local Firestone Complete Auto Care on 5736 Beckley Rd? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

5736 Beckley Rd
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #18511 Managed by Eric Pilch

A Tradition Of Service At Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have been an industry leader in automotive service and repair since 1926. If you think your car could have a problem, our trained technicians can perform a free courtesy check. We'll check fluid levels, steering, the battery, and more. Additionally, we're dedicated to giving you the best service possible, all at reasonable prices and a short waiting time. Come in today or plan your appointment online or by calling (269) 841-5056.

The Source For Great Offers On Tires.

Discover Our Range of Auto Repair Services

After 90 years in the automotive industry, we've encountered nearly every automotive issue out there. Here at Firestone Complete Auto Care, we work to provide outstanding auto care services. Any services or repairs include our Fixed Right Guarantee, meaning any auto service or repair will be done right. If not, we will re-perform the service with no additional charge. We know that finding time to fix your car is difficult, so we do our absolute best to make the process as painless as possible.

Customer Reviews

(4.6 of 5) - 27 Reviews
5/ 5stars
by  
on May 23, 2016
This time it just was for tire repair. But i would use them for any repair big or small.
5/ 5stars
by  
on May 21, 2016
Friendly and welcoming atmosphere. Exceptional customer service!
5/ 5stars
by  
on December 9, 2015
Great service very professional very satisfied with my visit.
5/ 5stars
by  
on December 7, 2015
The team at the Battle Creek Firestone is amazing! Recently they repaired my transfer case and serpentine belt. This time it was an oil light. I thought would be way more expensive. Very professional, personable, and courteous. Lost my survey code on this one. Sorry Holly, I still owe you! Definitely worth more than 5 star rating!
5/ 5stars
by  
on November 16, 2015
Friendly every time. Great service. I enjoy that they do not attempt to sell me nonsense items.
5/ 5stars
by  
on November 5, 2015
I used the Battle Creek Firestone service for my normal oil change. At the time of the service, I was informed by the service tech that my tires needed to be replaced. He asked that I come into the bay so he could show me why he was suggesting this....not only because they were starting to dry rot and have cracks but for my SAFETY. Great job and thank you for looking out for me.
1/ 5stars
by  
on November 4, 2015
On Wednesday, 11/4/2015, at 4:20 p.m. I entered your empty store on Beckley Road. I asked the girl who greeted me if I could get my oil changed. She said, "No, I only have one guy on. I can schedule you an appointment for tomorrow." I told her I couldn't do it, because I had to work. She then wanted to do for the weekend. "I have to work," I told her. I should of ask why I couldn't get it done since the guy I saw in the garage area was not doing anything. Instead I just said, "Okay, thanks anyway" and left. I would like to know why couldn't I get an oil change? After all, your store is open until 7:00 p.m.
5/ 5stars
by  
on October 25, 2015
I needed my brakes done asap because they were pretty bad. The customer service was exceptional and they had my car in fairly quick especially since I didn't have a appointment. Fixed it and now it's braking great now. Price was right on point and even the technician was very polite and answered and questions I had. Will be returning for sure.
1/ 5stars
by  
on October 6, 2015
I wasn't told about the buy 3 Affinity tires get 1 free special this month when I asked about specials that were going on at the time of my purchase. I purchased 5 Affinity tires. I feel I should be reimbursed for one of the tires I paid for of the five.
5/ 5stars
by  
on September 23, 2015
Holly Richard and Eric are always wonderful and the techs do a wonderful job
5/ 5stars
by  
on September 21, 2015
I had extensive amount of service performed. As far as I can tell so far the repairs are quality repairs. However, I must mention one of the service advisers. Holly is a top notch super star. Knowledgeable, friendly, and goes above and beyond to take care of her customers and have them feel welcome. I will return and recommend others there solely because of her performance.
5/ 5stars
by  
on August 4, 2015
Wonderful service great prices and I even got 6 months interest free to pay for my tires and alignment
5/ 5stars
by  
on August 4, 2015
I needed to have my drivers window motor fixed. Holly kept me informed of the status and was very professional and curteous
5/ 5stars
by  
on July 6, 2015
I went to the Center on a Sunday and was able to have my car repaired in a matter of a couple hours. It is wonderful to go some place that the people make you feel welcome and do your service on a Sunday morning. These people were GREAT!!
5/ 5stars
by  
on June 24, 2015
I am very happy with the service I received today, they listen to what you need and will try to help you the best they can. Holly went beyond what she needed to do to help me with my issue, I would recommend them to all of my friends and family great service !!
5/ 5stars
by  
on June 6, 2015
Alfonso was our customer service person at the Beckley rd store and we will be sure and tell everyone how well he treated us from the time we stepped in the door until we left. He answered all our questions and was very knowledgeable. We will definitely be dealing with him everytime we return to Firestone.
5/ 5stars
by  
on May 31, 2015
I'm new to town and used the internet to find good deals. I found a few coupons and decided to call them, and got a better deal on a synthetic oil change w/tire rotation than at any other place. The service team was great. They are personable, know what they were talking about, and very helpful. I will definitely be going back when I need services.
5/ 5stars
by  
on May 15, 2015
got new tires and was pleased with the overall event, A 1 experience.
5/ 5stars
by  
on May 11, 2015
I was in Battle Creek for a volleyball tournament and had a problem with my tire. I stopped in and had awesome service! They worked me based on my schedule for the day which was so helpful so I didn't miss any of my kids games!
5/ 5stars
by  
on May 1, 2015
I had to have a tire replace and they had the most reasonable pice for my tire. I set uo an appointment online and when I arrived at the store all they did was look it up and I was ready for them to do the work. It took them about 20 or 25 minutes to complete the work and to check my cat ovet for me. I was very pleased with the work and there courtesy. I would recomend Firestone of Battle Creek to all my friends and family. Thank you for being prompt and quick with helpinh me. Sincerely, Mr. James Heckman
5/ 5stars
by  
on February 26, 2015
Always helpful and always fair service writers are professional and knowledgeable
5/ 5stars
by  
on February 17, 2015
I always receive great service from you folks and that is very important
3/ 5stars
by  
on February 6, 2015
I would recommend Firestone. The areas they could improve is there communication between the front office and the employees in the garage. I asked for a oil change and a tire rotation. I only got the oil change. They forgot to do the tire rotation. Thanks
5/ 5stars
by  
on February 3, 2015
I thought their service was very professional, timely, and cordial. My tire was beyond fixing, so I bought 1 tire to replace the damaged one. I thought the price was a bit high, I really needed it that day. So sorry you don't offer used tires at any time, that's all I needed. Thank you for asking.
5/ 5stars
by  
on February 2, 2015
My vehicle was serviced quickly and professionally.
5/ 5stars
by  
on January 25, 2015
I've been going to Firestone in Battle Creek for almost 3 years now, and I highly recommend it to anyone and everyone. The service is excellent, they're nice and caring folks who also get whatever you need done in a good amount of time. I will continue to use them for a long time.
5/ 5stars
by  
on January 24, 2015
I was a very frequent customer at Firestone Battle Creek due to numerous car problems with numerous used cars. They were always very friendly, helpful, and willing to give me rides! They always explained various options in a language I could understand. I'd definitely recommend them!

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