Car Tires And Services At 520 Briarwood Cir Ste B: Firestone Complete Auto Care In Ann Arbor

Ready to come in to your local Firestone Complete Auto Care on 520 Briarwood Cir Ste B? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

520 Briarwood Cir Ste B
Get DirectionsHours + Information
Sun9a-5p
Mon7:30a-7p
Tue7:30a-7p
Wed7:30a-7p
Thu7:30a-7p
Fri7:30a-7p
Sat7:30a-6p
Emergency Closure: {{ locations[0].alert }}
Store #16780 Managed by Russ Harris

Unleash Your Car's Potential At Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have been an industry leader in automotive service and repair since 1926. If something about your car seems off, our professional teammates can offer a 19-point inspection, at no cost to you. We'll inspect oil level, headlights, belts, and more. Plus, our team believes in offering the most consistent service on the market, all at great prices and a quick wait time. Come in today or plan your appointment online or by calling (734) 274-5327.

Browse Great Discounts On Tires Today.

Discover Our Range of Auto Repair Services

After 90 years in the automotive industry, there's almost no car or truck problem we haven't seen. At Firestone Complete Auto Care, we believe in offering outstanding auto care services. Our products and services are covered by our Fixed Right Guarantee, which means that every service we perform is done right the first time. If it's not, we'll re-perform it at no cost to you. We know that finding time to fix your car is difficult, and that's why we're always working to make the process as seamless as possible.

Customer Reviews

(4.8 of 5) - 24 Reviews
5/ 5stars
by  
on December 10, 2015
Went in yesterday for oil change- Reid answered all the questions I had regarding the oil change as well as questions about new tires!! Very helpful and polite!
5/ 5stars
by  
on October 14, 2015
I used them this week and I glad I did. Not very often you can meet such polite, understanding your needs and compassionate professionals. Who explain to you everything, giving you a best - prompt and affordable service.
5/ 5stars
by  
on October 4, 2015
They were fast and very helpful with my tire service. I'd recommend them any time...
5/ 5stars
by  
on September 26, 2015
So I needed tires, found a welcoming staff, fresh coffee, and not very long of a wait considering it was all 4 tires and all 4 had been sliced to no end to prolong the purchase of new tires, which wasn't even all that expensive! All in all, the staff was great, even hit all the grease fittings underneath my truck while they had it up on the lift! I will be back. And I will send friends and family to this store.
1/ 5stars
by  
on August 10, 2015
I called yesterday about an alignment and was quoted $34.99 for a one time alignment and it seemed really low; my husband called today and was quoted $179.99 for the same thing (no, not the lifetime... $179.99 for the one time!). If they can't keep their numbers straight on the phone I won't be taking my chances in person.
5/ 5stars
by  
on July 24, 2015
Kudos to (this particular) Firestone for employing someone like Jim Riley. Was planning on never going back to Firestone after experiencing the downtown (Ann Arbor) store, but happy I gave it one more try.
5/ 5stars
by  
on May 28, 2015
Service is always prompt and professional - thanks for keeping it easy for people on the run!
5/ 5stars
by  
on May 11, 2015
Fair and fast, they do a good job and are open Sundays.
5/ 5stars
by  
on April 30, 2015
I bought a set of new tires three months ago. Picked up a nail in the side of one tire. They warranted the tire. Very friendly and priced well.
5/ 5stars
by  
on April 19, 2015
Was able to get in at the end of the day--thanks for being so prompt and attentive at the end of the day
5/ 5stars
by  
on April 19, 2015
I took my car in for noise I hear. The team at Firestone was able to diagnose the problem and fix it very quickly.
3/ 5stars
by  
on February 27, 2015
I've been using this Firestone location to change between my all season and snow tires for the past three years now. I've never had a complaint about the service done to my car, but I've also never had them hand me a bill that didn't need correction. When I purchased my tires at Firestone I also received free 6 changeovers, and bought a lifetime alignment package. Each time I've swapped I've asked to do an alignment as well, and without fail I get billed for either an alignment, the tire change, or both. It's always been resolved with a quick chat, and the techs are polite about correcting the mistake, which I appreciate. But it baffles me that it's never something they seem to check for without being reminded.
5/ 5stars
by  
on February 26, 2015
I have used them for oil changes on all my vehicles throughout the past several years. Russ and his team always talk me through what my vehicle needs each time. I have complete trust in their recommendations.
5/ 5stars
by  
on February 3, 2015
Briarwood Firestone Auto Care has been servicing my vehicles for over 15 years. The service is personable and professional - and they stand behind their work. I highly recommend them for your auto care needs.
5/ 5stars
by  
on January 28, 2015
I have used the Firestone repair for approximately 2 years. The service is always courteous. When I stop in with small issues I am unable to attend to myself, they are helpful and don't make me feel unwelcome.
5/ 5stars
by  
on January 27, 2015
This Briarwood Firestone has been assisting me for years, since i have been single. I have gone through several boyfriends, and all their varied car advice/suggestions, lol, but Firestone is my loyal car repair, maintenance place!! :) One reason my cars have maintained and are going strong at 223,000 and 225,000 ++ miles!!
5/ 5stars
by  
on January 26, 2015
I always feel comfortable coming to this Firestone, everyone is friendly, helpful and kind, and they keep my car in tip top shape. I can't always afford things right away and they give me quotes and explain it very well.
5/ 5stars
by  
on January 25, 2015
Everyone is so helpful at the Briarwood firestone. The last time I was in. Rob had helped me right away. He was very knowledgeable about the service I needed. Gave me an estimated time of when it would be done and said they would call me if I chose to leave. My car actually got done sooner than expected. Thanks to Rob for the professionalism and to Kenny who worked on my car. I had a chance to talk to Kenny when he brought my car around and he was also very professional and knowledgeable. Great group of people you have working there.
5/ 5stars
by  
on January 24, 2015
They had to have the tires I wanted brought in from another store but they were able to do that and finish my car work in great time. The staff were all good folks as well.
5/ 5stars
by  
on January 24, 2015
Excellent service and friendly professional staff.
5/ 5stars
by  
on January 24, 2015
Had a great deal for replacement battery. Also had an oil change. They checked condition of engine & car and recommended some optional additional services. Very professional.
5/ 5stars
by  
on January 23, 2015
Staff is very nice. Work is always completed when promised and well done.
5/ 5stars
by  
on January 23, 2015
firestone has managed all my repairs for 23 yrs. I depend on their svc.
5/ 5stars
by  
on January 23, 2015
I am a repeat customer, I have been using Firestone service centers since I was 17 (30years) and have been using the Briarwood store for the last 20+ years. In all those years they have provided me with prompt, complete care for my vehicles. They have always been upfront with me and I have always left their service center knowing that the vehicle was repaired right. If I ever had a problem that they felt was beyond their capabilities (all I can remember is one that required splitting my entire engine apart to fix) the service manager was up front, let me know what was involved for the repair and recommended a specific Dealer that could repair the problem. That is honesty!! Firestone has been able to work with my schedule and when I have had an emergency they found a way to get the job done. In all the years that I have been using them, I have always been satisfied that my vehicle repair was done right! Before the repair, Firestone always takes the time to explain to me what was wrong with the vehicle and how they were going to fix it. After the repair they always gave me a synopsis of how the repair went. Thank you Firestone and especially I would like to thank the faces at Briarwood that make Firestone GREAT!

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