Car Repairs And Tires At 496 Main St From Your Wilmington Firestone Complete Auto Care

Ready to come in to your local Firestone Complete Auto Care on 496 Main St? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #16314 Managed by Jason Ackley

HOLIDAY HOURS

Please note our hours for Memorial Day

  • 05/29 7am-5pm
  • A Tradition Of Service At Firestone Complete Auto Care

    Here at Firestone Complete Auto Care, we have been an industry leader in automotive service and repair since 1926. If something about your car seems off, our trained technicians will give your car a free courtesy check. We'll examine lights, headlights, the battery, and more. Additionally, we're dedicated to offering the most consistent service on the market, at affordable prices and a short waiting time. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Come in today or book your appointment online or by phone.

    The Source For Great Offers On Tires.

    Learn More About Our Different Services

    After 90 years of automotive repair, there's almost no car or truck problem we haven't seen. At Firestone Complete Auto Care, we believe in offering exceptional car repair service. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, meaning that every service or repair we do is done right the first time. If it's not, we'll re-perform it at no cost to you. We know there's never a good time to get your car fixed, and that's why we constantly strive to make your total auto care experience stress-free.

    Customer Reviews

    (4.6 of 5) - 36 Reviews
    5/ 5stars
    by  
    on May 24, 2017
    Very friendly, genuinely concerned about my tire issue, problem was fixed just short of the time Jason stated it would take. This applies to anytime that I've had to go there.
    5/ 5stars
    by  
    on April 29, 2017
    Jason Ackley is an amazing, caring, wonderful, and exemplary customer service professional! He went way above and beyond to help me get tires for my car. Thank you again and again Jason!
    5/ 5stars
    by  
    on April 3, 2017
    From the call to set up my appointment until I got back in my car, I commend John, Jason, and Greg for a job very well done! Very professional and courteous. Thank You!
    5/ 5stars
    by  
    on January 8, 2017
    The people here are awesome! Working with John was great! Work done on time and great price. Met the technician, also a great experience!
    5/ 5stars
    by  
    on January 2, 2017
    John and Jason were great. Thank you for the great and speedy service.
    5/ 5stars
    by  
    on December 13, 2016
    4/ 5stars
    by  
    on November 5, 2016
    John was helpful in keeping me updated and appling discounts.
    5/ 5stars
    by  
    on November 2, 2016
    Car was ready when predicted. Easy check in and out. Reasonable price.
    5/ 5stars
    by  
    on October 11, 2016
    Sunday emergency car care. Priceless!
    1/ 5stars
    by  
    on September 27, 2016
    customer care at fire stone should treat all customer equally, regaless gender, color, religion. all should be treated equally with respected
    5/ 5stars
    by  
    on September 12, 2016
    Great experience in store. Excellent customer service and very attentive to details.
    5/ 5stars
    by  
    on September 5, 2016
    Absolutely great customer service! Everyone one there was a complete gentleman.
    5/ 5stars
    by  
    on August 17, 2016
    Seems like EVERY time I visit Watertown Ma store the technician greets me directly. The advisor is quick to take care of my concerns. Sometimes I'm unable to schedule my service ahead of time but I never have to wait for long. Great team there and I'm a customer for life!!
    5/ 5stars
    by  
    on August 15, 2016
    Best auto repair experience I've had in years! Props to Ben and the entire crew at Firearone in Wilmington. Thanks for taking such good care of me and for the friendly and honest service. You've gained a new loyal customer!
    5/ 5stars
    by  
    on August 8, 2016
    I have enjoyed my relationship with Firestone for over 35 years of experiences starting with the Firestone 500 tires to the Bridgestone Potenza tires. When i service my families cars, I turn to Firestone. The service is tremendous as well as the charges for the vehicle serviced.
    5/ 5stars
    by  
    on August 4, 2016
    I am pleased so far with my two experiences at Firestone Wilmington. I will most definitely go back. Sean and the technician Bob were so good at explaining the problem with my a/c. I noticed also while I was waiting how all the office personnel take care of people in person and on the telephone. Good Job!
    5/ 5stars
    by  
    on July 26, 2016
    I felt comfortable with the discussing my reason for bringing my car there. He understood my frustration at what I experienced before bringing it there. He was very explanatory as to the a/c performance test and recharging the a/c. We are waiting it out and hope that what was done has resolved the problem. He assured me that if it hasn't Firestone will do all they can to find the reason I am losing Freon. I am quite satisfied with my overall experience so far.
    5/ 5stars
    by  
    on December 20, 2015
    I need a new battery for my Toyota Tacoma. I stopped in to Firestone Wilmington without an appointment. They had me out of there with a new battery in 15 minutes. I also asked them to check the car for noise while driving and they took it for a test drive and determined only tire noise.
    5/ 5stars
    by  
    on December 19, 2015
    I went there 4 times this year to service my 2 vehicles. Overall great experience! Recommend!
    5/ 5stars
    by  
    on December 8, 2015
    Easy availability, quick service, and friendly assistance.
    5/ 5stars
    by  
    on November 20, 2015
    They did exactly what they said they were going to do for the price quoted me and the exact time it took
    5/ 5stars
    by  
    on October 23, 2015
    I had my truck's front end fixed and both the Service Manager and Technician were knowledgeable, honest and friendly. My truck was fixed in the quoted time frame and I'm very happy with the quality work they did.
    2/ 5stars
    by  
    on October 23, 2015
    This is my second time getting an oil change here. The first time I dropped off my car and came back a few hours later as instructed and they "forgot" to do my car. Then I had to wait for it to get done. I just had my second done and waited an hour and a half for an oil change with an appointment. I specifically asked for my washer fluid be filled and my air to be added to my tire. Neither of these things were done (which should be standard service for an oil change) and they never even changed the sticker , so who knows if my oil Was even Changed this time as well.
    3/ 5stars
    by  
    on October 13, 2015
    I think that firestone is a good place to get oil changes and tires. However the wait times are often long due to under staffing. I have also gotten a tire rotation and my hub cap fell off and was lost two days later. nothing was offered in the way of replacing it. I am disapointed at that. Staff is nice.
    5/ 5stars
    by  
    on September 22, 2015
    Good local car car. Confident i will b visiting again for all my car service
    5/ 5stars
    by  
    on August 7, 2015
    I HAVE BEEN A CUSTOMER FOR OVER 10 YEARS. I PREFER TO COME HERE RATHER THAN THE DEALERSHIP , WHICH IS OVERPRICED . HAVE ALWAYS HAD A GREAT EXPERIENCE.
    5/ 5stars
    by  
    on May 28, 2015
    My muffler was making a loud noise and thought it needed to be replaced. It wasn't the muffler - just the heat shield. Thanks for being honest!!!
    5/ 5stars
    by  
    on May 13, 2015
    On my way from my home in Connecticut to visit family in Wenham, Massachusetts, my right rear tire blew out. It had been purchased at Firestone in Hamden CT. I found the Wilmington Branch online, and they had four of my model of tires. I had to replace all four tires, which I was able to do at a deep discount because of the Firestone warranty stipulations. Service was competent, professional, helpful, and friendly.
    3/ 5stars
    by  
    on April 20, 2015
    It was great to find a tire shop open on Sunday. The only problem was they had one technician out sick and my 2 1/2 hour estimated wait turned into 3 1/2 hours. They were very busy. Firestone should open more locations. I traveled 20 minutes to get service.
    5/ 5stars
    by  
    on February 26, 2015
    excellent service., honest, and trustworthy, and knowledgable
    5/ 5stars
    by  
    on January 28, 2015
    The servicing of my vehicle at this Firestone have been consistently well done.
    1/ 5stars
    by  
    on January 26, 2015
    Had new brakes and tires installed. They shimied and shaked. Told the writeup person what was happening and that I thought it might need an alignment since it was not done and they agreed. After the service it was a bit better but not fixed I had no time to go back since I had to drive to Florida. On the way it seemed worse. I went to a FL store and they said they had to balance the rear tires that made it much better. Seemx the rear tires were not balaced. I thought it should have been fixed at least the 2nd they had it time but it was not done until a different store was involved.
    5/ 5stars
    by  
    on January 26, 2015
    When my alternator went, Firestone (Nick) got me back on the road in a timely manner and at a reasonable cost.
    5/ 5stars
    by  
    on January 24, 2015
    Been a Client for many Years and Nothing but Great Service, Staff is Great.
    5/ 5stars
    by  
    on January 24, 2015
    These guys are good at what they do. If your looking for tires or anything tire related this is a great choice. Not sure about their other services but I wouldn't hesitate to let them work on my truck.
    5/ 5stars
    by  
    on January 23, 2015
    The service I received at the Wilmington store was prompt and very professional.I am glad I stopped in to get a price on tires my vehicle needed. Your service rep. was very helpful with choosing the correct tires for my vehicle. I was very happy to be able to have the tires mounted and balanced and have my front end lined up also. In and out within a couple hours. I will have my vehicle serviced there from now on.

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