Firestone Complete Auto Care: Your Source For Tires And Repairs At 1528A Vfw Pkwy In West Roxbury

Ready to come in to your local Firestone Complete Auto Care on 1528A Vfw Pkwy? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #14613 Managed by Joseph Marder

HOLIDAY HOURS

Please note our hours for Memorial Day

  • 05/29 7am-5pm
  • Professional Auto Repair From Firestone Complete Auto Care

    At Firestone Complete Auto Care, we have offered top quality car and truck repair since our beginning in 1926. If your car seems to be running differently, our auto care teammates can perform a free courtesy check. We'll inspect lights, headlights, belts, and more. Additionally, we're committed to giving you the best service possible, all at great prices and a short waiting time. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Visit our location today or schedule an appointment by phone or online.

    The Source For Great Offers On Tires.

    We Cover Every Area Of Auto Repair

    After 90 years of automotive repair, we've seen nearly every problem your car or truck could have. Here at Firestone Complete Auto Care, we believe in offering exceptional car repair service. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, meaning any auto service or repair is fixed correctly the first time. If not, we will re-perform the service with no additional charge. We know that finding time to fix your car is difficult, and that's why we're always working to make the process as painless as possible.

    Customer Reviews

    (4.6 of 5) - 36 Reviews
    5/ 5stars
    by  
    on March 23, 2017
    Oscar and the staff were a pleasure to do business with. Fast friendly service
    5/ 5stars
    by  
    on January 28, 2017
    Great place,very professional, honest and they back up their work.
    5/ 5stars
    by  
    on January 23, 2017
    I have used this Firestone location in West Roxbury multiple times over the past few years and each time the employees there have been great! In the current days where good service is hard to find this Firestone location goes above and beyond in terms of keeping a upbeat positive attitude, being good listeners on what the issues are with your vehicle, make good suggestions and provide you with all of your options so you can make a call. The technicians are skilled and I never feel like some hack is working on my vehicles and the work is always top notch. This past week I had run over two nails which flattened both my passenger side tires (which I had bought a year prior at this location) and both Gentlemen who were helping me went above and beyond in explaining my options and were very attentive of my time restraints (it happened on my way to work). The technician doing the work was in constant communication with the guys helping me and fixed everything perfect in good timing. Its rare in today's society to find folks who are honest and want to make you a satisfied customer. I feel like these guys do just that and are confident in there crew over there and the work they do. I would whole heartily recommend this place to folks who need the service they provide. Top notch. Well done! Thank you!
    5/ 5stars
    by  
    on November 30, 2016
    5/ 5stars
    by  
    on August 26, 2016
    Vvery helpful amd reliable staff..Alexander went beyond to help me get the best prices amd services fpr my cars needs.
    5/ 5stars
    by  
    on August 7, 2016
    I had a wonderful experience. My work was done very quickly, all of my questions and concerns were responded to thoroughly and I trust the information I am given. I highly recommend this location!
    5/ 5stars
    by  
    on July 9, 2016
    Had a problem with my rotors and brake pads,they made the correction in a very timely manner,could not have been more professional.
    5/ 5stars
    by  
    on July 1, 2016
    5/ 5stars
    by  
    on May 27, 2016
    This is the place to go and take care of you car they ways there for me Joe the manager always help me this location for me is the 5 stars I love this place
    5/ 5stars
    by  
    on April 3, 2016
    The best employees I never meet. I bought 4 tires to my 2013 Subaru Impreza they have the best deal I love this Firestone at west Roxbury Keep with a great works guy
    5/ 5stars
    by  
    on March 20, 2016
    Work with Joe at the West Roxbury,Ma. Location,first class,great job,great service.
    5/ 5stars
    by  
    on March 20, 2016
    Great service in Newburgh..service adviser was very respectful and helpful..had oil change and they also did a most thorough courtesy check for free
    1/ 5stars
    by  
    on December 26, 2015
    The gentleman helping me was extremely rude. I've come to this location many times before, and my father usually spends a lot of money without hesitation to keep my car running for me (I'm a grad student). I had the feeling that the salesman was running over me because I'm a young woman, and he was pushing the sale in a demeaning way because he saw it as a big sale opportunity without treating me as a long valued customer.
    5/ 5stars
    by  
    on December 24, 2015
    I went here to winterize my car knowing the check engine light was on and that 2 other shops had not been able to identify the problem, not only did they identify the problem but they were able to fix it in about 3 hours. they even tried to ring the price down to something manageable. It was still expensive but now I know the car will pass inspection. :)
    5/ 5stars
    by  
    on December 23, 2015
    always great service here. always told price ahead of time
    5/ 5stars
    by  
    on November 27, 2015
    I was very happy with our experience at Firestone. I was able to the get an appt that day.
    5/ 5stars
    by  
    on November 26, 2015
    I visited the Dedham store approximately a month ago and the staff provided me with excellent service. The store Mgr was curtious and even signed me up with a Firestone CREDIT card. Would definitely recommend Firestone. GREAT job!!!!!
    5/ 5stars
    by  
    on November 24, 2015
    Woke up to a flat tire, didn't want to spend money on a used tire so close to winter.Made a call got some quotes, scheduled an appointment for later that day got there received a better price than quoted on the phone and had 2 new tires done in less than an hour.
    5/ 5stars
    by  
    on November 18, 2015
    I am happy and satisfied that I choose them! see you soon guys for a vehicle maintenance!
    5/ 5stars
    by  
    on November 1, 2015
    I bought 4 new tires without any issues. Need more channels on the TV other than that the service was great
    5/ 5stars
    by  
    on September 29, 2015
    I have used Firestone for years at multiple locations but this location is the best. Great leadership provides me with a comprehensive overall service with on time completion.
    5/ 5stars
    by  
    on September 25, 2015
    Well when I called Steve the manager before heading to the store, he was so nice and helpful. Then when I got there he helped me find the best selection for the service I needed. The other workers, Jerry and others, were very nice. Im looking forward to going back and I never felt so good about a auto shop. They are hands down the best. And not to mention I was in and out, and the service was done the same day of making the appointment. Thank you firestone for awesome employees!!!!! They take care of their customers.
    5/ 5stars
    by  
    on August 6, 2015
    They really saved me! I had an almost flat tire with a nail in it and was trying to head to cape cod before the crazy afternoon traffic hit and they took great care of me! I cannot thank the service staff and techs enough. I will definitely go there for repeat business.
    4/ 5stars
    by  
    on July 19, 2015
    I used them last week and they was great and fast !
    5/ 5stars
    by  
    on June 17, 2015
    I needed some work on a 5 year old vehicle. They performed the work properly,efficiently, andtimely. I knew what the price was before they started and it did not change. The mechanic was excellent. Nothing but good things to say!
    5/ 5stars
    by  
    on March 14, 2015
    Firestone takes excellent care of all 4 of my families car. The work is always preformed without any issues.
    5/ 5stars
    by  
    on February 28, 2015
    I DID RECEIVE GOOD SERVICE AND I WILL RECOMEND TO MY FRIEND AND FAMILY.
    5/ 5stars
    by  
    on February 27, 2015
    I appreciated the general manager being able to schedule service when I stopped by as a walk-in. Their review of the car was accurate and they got me on my way without overcharging me.
    4/ 5stars
    by  
    on February 27, 2015
    I purchased 2 sets of tires last month for both mine and my wife's car. They had to order hers and they came in the next day. Installation was fast. For some reason the air leaked out of one of my wife's tires, which they fixed.
    5/ 5stars
    by  
    on February 26, 2015
    I have bought tires here and had oil changes done. Very professional and courteous and prompt. Would highly recommend.
    4/ 5stars
    by  
    on February 6, 2015
    I went to Firestone the other day, and my service advisor delivered excellent customer service. I will be using Firestone for my service needs on a regular basis!
    1/ 5stars
    by  
    on February 5, 2015
    I brought my car right into shop when my Nissan stauled while driving. I left it and went to work. They called and left a msg on my Cell and not my Work number. I finally called to get update and told to pick up at 4. at 6pm it was still not done. They also never told me I had a problem with my tire valve, as alarm went off on the way home and had to bring someplace else for tire service next day.
    5/ 5stars
    by  
    on February 3, 2015
    Work done on time and correctly. Brakes are really a lot better and the engine seems to be happy with the oil change. Price was right.
    4/ 5stars
    by  
    on February 2, 2015
    Installing snow-tires. Service people treated me well, explained everything and answered all my questions. There was a place for me to sit. Prices were fair...perhaps even a bit better than I expected. Minor downsides: took 30 minutes longer than they promised, and none of the techs seemed to be working at high speed. Also, the sitting area is located around a TV which is tuned to the most irritating TV shows I could imagine. Not conducive to helping me be patient.
    5/ 5stars
    by  
    on February 2, 2015
    I have had a tremendous amount of success with Firestone Complete Auto Care in West Roxbury. Most recently, I had a very tight window of time but needed and oil change, and despite short notice, they fit me in and got me in and out very, very quickly. Love this place.
    1/ 5stars
    by  
    on January 23, 2015
    After scheduling an appointment to see the mgr., he made sure I didn't talk to him. The mgr. assigned another technician to speak with me, my opinion of this person is a minus O. I really believe both of them thought I was a not informed old woman with the foolishness I was told.

    Find The Firestone Complete Auto Care Location Nearest You