Firestone Complete Auto Care: Your Source For Tires And Repairs At 1528A Vfw Pkwy In West Roxbury

Ready to come in to your local Firestone Complete Auto Care on 1528A Vfw Pkwy? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
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Store #14613 Managed by Joseph Marder

Professional Auto Repair From Firestone Complete Auto Care

At Firestone Complete Auto Care, we have offered top quality car and truck repair since our beginning in 1926. If your car seems to be running differently, our auto care teammates can perform a free courtesy check. We'll inspect lights, headlights, belts, and more. Additionally, we're committed to giving you the best service possible, all at great prices and a short waiting time. Stop by our store today or plan your appointment online or by calling (617) 553-4995.

Browse Great Discounts On Tires Today.

We Cover Every Area Of Auto Repair

After 90 years in the automotive industry, we've encountered nearly every automotive issue out there. Here at Firestone Complete Auto Care, we work to provide unparalleled auto repair and maintenance. Our products and services are covered by our Fixed Right Guarantee, which means that every service we perform will be fixed correctly the first time. If not, we will re-perform the service with no additional charge. We know that finding time to fix your car is difficult, and that's why we're always working to make the process as seamless as possible.

Customer Reviews

(4.5 of 5) - 30 Reviews
5/ 5stars
by  
on July 9, 2016
Had a problem with my rotors and brake pads,they made the correction in a very timely manner,could not have been more professional.
5/ 5stars
by  
on July 1, 2016
5/ 5stars
by  
on May 27, 2016
This is the place to go and take care of you car they ways there for me Joe the manager always help me this location for me is the 5 stars I love this place
5/ 5stars
by  
on April 3, 2016
The best employees I never meet. I bought 4 tires to my 2013 Subaru Impreza they have the best deal I love this Firestone at west Roxbury Keep with a great works guy
5/ 5stars
by  
on March 20, 2016
Work with Joe at the West Roxbury,Ma. Location,first class,great job,great service.
5/ 5stars
by  
on March 20, 2016
Great service in Newburgh..service adviser was very respectful and helpful..had oil change and they also did a most thorough courtesy check for free
1/ 5stars
by  
on December 26, 2015
The gentleman helping me was extremely rude. I've come to this location many times before, and my father usually spends a lot of money without hesitation to keep my car running for me (I'm a grad student). I had the feeling that the salesman was running over me because I'm a young woman, and he was pushing the sale in a demeaning way because he saw it as a big sale opportunity without treating me as a long valued customer.
5/ 5stars
by  
on December 24, 2015
I went here to winterize my car knowing the check engine light was on and that 2 other shops had not been able to identify the problem, not only did they identify the problem but they were able to fix it in about 3 hours. they even tried to ring the price down to something manageable. It was still expensive but now I know the car will pass inspection. :)
5/ 5stars
by  
on December 23, 2015
always great service here. always told price ahead of time
5/ 5stars
by  
on November 27, 2015
I was very happy with our experience at Firestone. I was able to the get an appt that day.
5/ 5stars
by  
on November 26, 2015
I visited the Dedham store approximately a month ago and the staff provided me with excellent service. The store Mgr was curtious and even signed me up with a Firestone CREDIT card. Would definitely recommend Firestone. GREAT job!!!!!
5/ 5stars
by  
on November 24, 2015
Woke up to a flat tire, didn't want to spend money on a used tire so close to winter.Made a call got some quotes, scheduled an appointment for later that day got there received a better price than quoted on the phone and had 2 new tires done in less than an hour.
5/ 5stars
by  
on November 18, 2015
I am happy and satisfied that I choose them! see you soon guys for a vehicle maintenance!
5/ 5stars
by  
on November 1, 2015
I bought 4 new tires without any issues. Need more channels on the TV other than that the service was great
5/ 5stars
by  
on September 29, 2015
I have used Firestone for years at multiple locations but this location is the best. Great leadership provides me with a comprehensive overall service with on time completion.
5/ 5stars
by  
on September 25, 2015
Well when I called Steve the manager before heading to the store, he was so nice and helpful. Then when I got there he helped me find the best selection for the service I needed. The other workers, Jerry and others, were very nice. Im looking forward to going back and I never felt so good about a auto shop. They are hands down the best. And not to mention I was in and out, and the service was done the same day of making the appointment. Thank you firestone for awesome employees!!!!! They take care of their customers.
5/ 5stars
by  
on August 6, 2015
They really saved me! I had an almost flat tire with a nail in it and was trying to head to cape cod before the crazy afternoon traffic hit and they took great care of me! I cannot thank the service staff and techs enough. I will definitely go there for repeat business.
4/ 5stars
by  
on July 19, 2015
I used them last week and they was great and fast !
5/ 5stars
by  
on June 17, 2015
I needed some work on a 5 year old vehicle. They performed the work properly,efficiently, andtimely. I knew what the price was before they started and it did not change. The mechanic was excellent. Nothing but good things to say!
5/ 5stars
by  
on March 14, 2015
Firestone takes excellent care of all 4 of my families car. The work is always preformed without any issues.
5/ 5stars
by  
on February 28, 2015
I DID RECEIVE GOOD SERVICE AND I WILL RECOMEND TO MY FRIEND AND FAMILY.
5/ 5stars
by  
on February 27, 2015
I appreciated the general manager being able to schedule service when I stopped by as a walk-in. Their review of the car was accurate and they got me on my way without overcharging me.
4/ 5stars
by  
on February 27, 2015
I purchased 2 sets of tires last month for both mine and my wife's car. They had to order hers and they came in the next day. Installation was fast. For some reason the air leaked out of one of my wife's tires, which they fixed.
5/ 5stars
by  
on February 26, 2015
I have bought tires here and had oil changes done. Very professional and courteous and prompt. Would highly recommend.
4/ 5stars
by  
on February 6, 2015
I went to Firestone the other day, and my service advisor delivered excellent customer service. I will be using Firestone for my service needs on a regular basis!
1/ 5stars
by  
on February 5, 2015
I brought my car right into shop when my Nissan stauled while driving. I left it and went to work. They called and left a msg on my Cell and not my Work number. I finally called to get update and told to pick up at 4. at 6pm it was still not done. They also never told me I had a problem with my tire valve, as alarm went off on the way home and had to bring someplace else for tire service next day.
5/ 5stars
by  
on February 3, 2015
Work done on time and correctly. Brakes are really a lot better and the engine seems to be happy with the oil change. Price was right.
4/ 5stars
by  
on February 2, 2015
Installing snow-tires. Service people treated me well, explained everything and answered all my questions. There was a place for me to sit. Prices were fair...perhaps even a bit better than I expected. Minor downsides: took 30 minutes longer than they promised, and none of the techs seemed to be working at high speed. Also, the sitting area is located around a TV which is tuned to the most irritating TV shows I could imagine. Not conducive to helping me be patient.
5/ 5stars
by  
on February 2, 2015
I have had a tremendous amount of success with Firestone Complete Auto Care in West Roxbury. Most recently, I had a very tight window of time but needed and oil change, and despite short notice, they fit me in and got me in and out very, very quickly. Love this place.
1/ 5stars
by  
on January 23, 2015
After scheduling an appointment to see the mgr., he made sure I didn't talk to him. The mgr. assigned another technician to speak with me, my opinion of this person is a minus O. I really believe both of them thought I was a not informed old woman with the foolishness I was told.

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