Car Tires And Services At 1362 Worcester St: Firestone Complete Auto Care In Natick

Welcome to Firestone Complete Auto Care at 1362 Worcester St! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

1362 Worcester St
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #579599 Managed by Andres Sheppard

HOLIDAY HOURS

Please note our hours for July 4th

  • 07/04 Closed
  • A Tradition Of Service At Firestone Complete Auto Care

    At Firestone Complete Auto Care, we have been providing quality automotive service since 1926. If your car seems to be running differently, our trained technicians can offer a 19-point inspection, at no cost to you. We'll examine oil level, wipers, belts, and more. Additionally, we're devoted to delivering the best quality service possible, all at reasonable prices and quick turnaround times. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Come in today or plan your appointment online or by calling (508) 433-1737.

    Browse Great Discounts On Tires Today.

    We Cover Every Area Of Auto Repair

    After 90 years in the automotive industry, there's almost no car or truck problem we haven't seen. Here at Firestone Complete Auto Care, we pride ourselves on exceptional car repair service. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, meaning any auto service or repair will be fixed correctly the first time. If it's not, we'll re-perform it at no cost to you. We know there's never a good time to get your car fixed, and that's why we constantly strive to make your total auto care experience stress-free.

    Customer Reviews

    (4.3 of 5) - 47 Reviews
    5/ 5stars
    by  
    on June 15, 2017
    the guys are very nice and patient. They always listen attentively and is always willing to help out any customers whether its a flat tire, a low battery, whatever the problem, the guys will be there to help the customers out. They are always smiling and that shows a very good attitude. Please give them all a big fat raise, they deserve it.
    5/ 5stars
    by  
    on June 8, 2017
    I appreciate the patience and effort I received while making product selections. I have 5 children and it was extremely important for me to stay within my budget. Professionalism and understanding are two qualities that are hard to find nowadays in retail and I thank you for showing them to me during my appointment. Jenal MoorePyatt
    5/ 5stars
    by  
    on March 7, 2017
    5/ 5stars
    by  
    on February 19, 2017
    Very professional staff, and very accommodating.
    5/ 5stars
    by  
    on January 24, 2017
    Great great job the service all around was wonderful made me and my grandson feel like family while we waited for the car to be done.
    5/ 5stars
    by  
    on December 30, 2016
    I came in to get snow tires for my Lincoln town car,they were short handed because of holidays ,but the 2 people working were so nice and gave great service with a smile .Thank you ,I had a safe ride to snow country white mountains and great ski trip .
    5/ 5stars
    by  
    on December 30, 2016
    Your service advisors, Endris Kerga and Alex Atoul were very, very helpful to me. I appreciated their quick response to my problem and solving it. They explained everything to me which was very helpful.
    5/ 5stars
    by  
    on December 24, 2016
    Excellent service. I had an air leak on a tire and they we were very quick to fix the issue even though I showed up close to closing time.
    5/ 5stars
    by  
    on December 9, 2016
    Andre was very nice to me ,he did a great job
    5/ 5stars
    by  
    on October 17, 2016
    5/ 5stars
    by  
    on October 17, 2016
    Great service, job well done the first time around. Works on all brands of cars/SUV and Truck. Great asset to have a Firestone Complete Auto Care right here in Natick MA.
    4/ 5stars
    by  
    on October 9, 2016
    i am still waiting for my visa gift card for the tires I purchased back in may
    1/ 5stars
    by  
    on June 6, 2016
    Went in for a simple inspection, which took way longer than it should have seeing I was the second customer there. They tried to charge me $700 for a leak in my exhaust which I fixed on the opposite side the year before for less than $20 in parts myself. Scam.
    4/ 5stars
    by  
    on May 2, 2016
    the sales advisor named JOE is doing a great job ! he has helped me during several of my visits to the store , with his friendliness, professionalism and knowledge KUDOS TO " JOE " THANKS
    1/ 5stars
    by  
    on April 13, 2016
    I will think twice before I go in. I forgot I am platinum member. for almost 6 years,. But they never told me, I guess it is not their jobs to remain you. So I paid full price for their service. The young boy who works there needs a little bit of more customers experience.
    5/ 5stars
    by  
    on March 18, 2016
    Fred and Justin do a great job.
    5/ 5stars
    by  
    on December 3, 2015
    Dropped off my car at Firestone and the work was done in a timely manner. What I was disappointed about is that I did not get the discount on the oil change for using my Firestone card. I was told it was too late to apply the discount. I just think it would be best to have that added during the time of the transaction. Thanks
    4/ 5stars
    by  
    on November 10, 2015
    Was great service in an out no issues. Would definitely go back!!
    5/ 5stars
    by  
    on October 28, 2015
    I went a week ago and was well taken care of. Would return
    5/ 5stars
    by  
    on October 8, 2015
    felt i got my moneys worth. people were knowledgable and got it done right away
    3/ 5stars
    by  
    on October 8, 2015
    I brought my car in for my state inspection and the staff was friendly and professional. The one complaint that I have is the WiFi is difficult to log on to.
    5/ 5stars
    by  
    on August 11, 2015
    Wonderful experience! The guys were all very friendly. I thought I needed four tires and was willing to pay for it but the they were honest and said I only needed one. I will be returning for future services!
    5/ 5stars
    by  
    on August 10, 2015
    Always a great place to go and know they will always take care of your car!
    5/ 5stars
    by  
    on August 6, 2015
    I love them!!! Great service, fast and honest!!! As a woman I was treated with respect, and they explained everything to me!!! I'm glad that I came to buy my tires and now they became my number one in service!!!
    5/ 5stars
    by  
    on July 7, 2015
    Very efficient and less waiting. Has an overall good experience.
    5/ 5stars
    by  
    on July 6, 2015
    I came in to replace one of my tires and to get an alignment. My car was completed around the estimated time the tech mentioned it was gonna be finished. Tech consulted with me with any further issues about my car. My car was serviced with great efficiency.
    5/ 5stars
    by  
    on July 1, 2015
    My daughter popped a tire at 5:15 pm. Luckily, I reached Garrett at Firestone on my second phone call. He asked pertinent questions to be sure he had an appropriate tire and assured me he would wait for my towed car to arrive. I was on my way by 7:00. From flat to fixed in under 2 hours.
    5/ 5stars
    by  
    on June 30, 2015
    Needed tires and they were honest in there assessment. Completed work on time and I was on my way. Thanks !!
    5/ 5stars
    by  
    on May 11, 2015
    Called and spoke to service advisor Garret about purchasing a tire. Garret check around and found one for me in another city. Ordered it and called to let me know that the tire had arrived and was in the store for pick up. Very professional and courteous.
    5/ 5stars
    by  
    on April 20, 2015
    Several weeks ago I got my car inspected and the employees were incredibly polite. In addition, they inspected my car in a timely manner without future notice and they were reasonably priced.
    2/ 5stars
    by  
    on April 19, 2015
    I am not happy with treatment I thought it was kind of rude response
    1/ 5stars
    by  
    on April 18, 2015
    went for car inspection. It took for ever,~2 hrs for 15-20 mins job. At the end failed inspection because tail light had a crack. Something that did not impact the function. That is fine, law is law. But the worse was it took them another 40 mins to give me my car back. Such lethargy in service and no proactive approach from the front desk to check the status of my car until I ask twice!!
    5/ 5stars
    by  
    on April 3, 2015
    Awesome. Garret was so accommodating, friendly and professional. Thank you Firestone.
    5/ 5stars
    by  
    on April 1, 2015
    Natick MA Firestone is now our regular stop for routine maintenance. Found them trustworthy and timely. Been getting serviced here for 2 yrs. So far so good.
    2/ 5stars
    by  
    on February 27, 2015
    While having service done, it was noticed that I needed 4 new tires of a smaller size. I agreed only to discover later that my mpg had dropped, and still later that my Prius needed what sounds like flutter-tires. In winter it is tough to say how bad, but it has never been this bad.
    5/ 5stars
    by  
    on February 26, 2015
    I went there a month ago for two tires..good price
    5/ 5stars
    by  
    on February 26, 2015
    I have been servicing my 3 vehicles at this location for over 10 years. I have found them to always be professional, and offer realistic guidance for all circumstances. The manager Ed always goes the "extra mile" to help the customers. I have found the technicians to be incredibly knowledgeable and helpful when explaining repair process and workings of the vehicles.
    5/ 5stars
    by  
    on February 26, 2015
    My daughters vechicle which has high milage needed work, the crew replaced the front brakes and showed me a couple of deterioated front end parts that needed to be adjusted for my daughters driving safety. They also fitted me up with a new set of front tires (house brand) that were within my price range. The vechicle passed inspection with flying colors the next day! Thanks guys good job!
    5/ 5stars
    by  
    on February 26, 2015
    I have all the work on our cars done here. 5 minutes after an oil chang they asked me to return - they saw a few spots of oil where they had parked my car. I came back and they found the filter was leaking around a seam. They replaced it again at no charge and I was on my way grateful the engine wasn't going to seize halfway to NYC
    5/ 5stars
    by  
    on February 4, 2015
    Firestone service is the best , I`ve been for service and wheel alignment several times had no issues.
    3/ 5stars
    by  
    on February 3, 2015
    i made several service visits in the past i had to return each time to get the job done right
    5/ 5stars
    by  
    on February 3, 2015
    Took my car in for tires balance and alignment. They did an excellent job and provided helpful information for me to make future decisions.
    1/ 5stars
    by  
    on February 2, 2015
    They cheked my air filter and didn't even put the cover back on correctly. Also, they put the wrong oil in my car, causing my engine light to come on and off intermittently.
    5/ 5stars
    by  
    on February 2, 2015
    I can always count on Firestone Natick to tell me what is (and isn't) wrong with my car.
    5/ 5stars
    by  
    on January 24, 2015
    Scheduled an oil change online, I showed up 1/2hr. late, no problem, brought my jeep right in and was back on road in about half hour ! I am a regular customer who has bought many sets of tires and have always been very happy with their service.
    2/ 5stars
    by  
    on January 23, 2015
    Used them for oil change and it took way too long.
    4/ 5stars
    by  
    on January 23, 2015
    Both "Eds" responded to a bad situation both professionally and em-pathetically.The situation was completely corrected to my full satisfaction.

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