Car Tires And Services At 1362 Worcester St: Firestone Complete Auto Care In Natick

Welcome to Firestone Complete Auto Care at 1362 Worcester St! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

1362 Worcester St
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #579599 Managed by Edward Ford

A Tradition Of Service At Firestone Complete Auto Care

At Firestone Complete Auto Care, we have been providing quality automotive service since 1926. If your car seems to be running differently, our trained technicians can offer a 19-point inspection, at no cost to you. We'll examine oil level, wipers, belts, and more. Additionally, we're devoted to delivering the best quality service possible, all at reasonable prices and quick turnaround times. Stop by our store today or book your appointment online or by phone.

The Source For Great Offers On Tires.

Discover Our Range of Auto Repair Services

After 90 years in the automotive industry, there's almost no car or truck problem we haven't seen. Here at Firestone Complete Auto Care, we work to provide exceptional car repair service. Our products and services are covered by our Fixed Right Guarantee, which means that every service we perform will be fixed correctly the first time. If it's not, we'll re-perform it at no cost to you. We know there's never a good time to get your car fixed, so we do our absolute best to make the process as painless as possible.

Customer Reviews

(4.1 of 5) - 35 Reviews
1/ 5stars
by  
on June 6, 2016
Went in for a simple inspection, which took way longer than it should have seeing I was the second customer there. They tried to charge me $700 for a leak in my exhaust which I fixed on the opposite side the year before for less than $20 in parts myself. Scam.
4/ 5stars
by  
on May 2, 2016
the sales advisor named JOE is doing a great job ! he has helped me during several of my visits to the store , with his friendliness, professionalism and knowledge KUDOS TO " JOE " THANKS
1/ 5stars
by  
on April 13, 2016
I will think twice before I go in. I forgot I am platinum member. for almost 6 years,. But they never told me, I guess it is not their jobs to remain you. So I paid full price for their service. The young boy who works there needs a little bit of more customers experience.
5/ 5stars
by  
on March 18, 2016
Fred and Justin do a great job.
5/ 5stars
by  
on December 3, 2015
Dropped off my car at Firestone and the work was done in a timely manner. What I was disappointed about is that I did not get the discount on the oil change for using my Firestone card. I was told it was too late to apply the discount. I just think it would be best to have that added during the time of the transaction. Thanks
4/ 5stars
by  
on November 10, 2015
Was great service in an out no issues. Would definitely go back!!
5/ 5stars
by  
on October 28, 2015
I went a week ago and was well taken care of. Would return
5/ 5stars
by  
on October 8, 2015
felt i got my moneys worth. people were knowledgable and got it done right away
3/ 5stars
by  
on October 8, 2015
I brought my car in for my state inspection and the staff was friendly and professional. The one complaint that I have is the WiFi is difficult to log on to.
5/ 5stars
by  
on August 11, 2015
Wonderful experience! The guys were all very friendly. I thought I needed four tires and was willing to pay for it but the they were honest and said I only needed one. I will be returning for future services!
5/ 5stars
by  
on August 10, 2015
Always a great place to go and know they will always take care of your car!
5/ 5stars
by  
on August 6, 2015
I love them!!! Great service, fast and honest!!! As a woman I was treated with respect, and they explained everything to me!!! I'm glad that I came to buy my tires and now they became my number one in service!!!
5/ 5stars
by  
on July 7, 2015
Very efficient and less waiting. Has an overall good experience.
5/ 5stars
by  
on July 6, 2015
I came in to replace one of my tires and to get an alignment. My car was completed around the estimated time the tech mentioned it was gonna be finished. Tech consulted with me with any further issues about my car. My car was serviced with great efficiency.
5/ 5stars
by  
on July 1, 2015
My daughter popped a tire at 5:15 pm. Luckily, I reached Garrett at Firestone on my second phone call. He asked pertinent questions to be sure he had an appropriate tire and assured me he would wait for my towed car to arrive. I was on my way by 7:00. From flat to fixed in under 2 hours.
5/ 5stars
by  
on June 30, 2015
Needed tires and they were honest in there assessment. Completed work on time and I was on my way. Thanks !!
5/ 5stars
by  
on May 11, 2015
Called and spoke to service advisor Garret about purchasing a tire. Garret check around and found one for me in another city. Ordered it and called to let me know that the tire had arrived and was in the store for pick up. Very professional and courteous.
5/ 5stars
by  
on April 20, 2015
Several weeks ago I got my car inspected and the employees were incredibly polite. In addition, they inspected my car in a timely manner without future notice and they were reasonably priced.
2/ 5stars
by  
on April 19, 2015
I am not happy with treatment I thought it was kind of rude response
1/ 5stars
by  
on April 18, 2015
went for car inspection. It took for ever,~2 hrs for 15-20 mins job. At the end failed inspection because tail light had a crack. Something that did not impact the function. That is fine, law is law. But the worse was it took them another 40 mins to give me my car back. Such lethargy in service and no proactive approach from the front desk to check the status of my car until I ask twice!!
5/ 5stars
by  
on April 3, 2015
Awesome. Garret was so accommodating, friendly and professional. Thank you Firestone.
5/ 5stars
by  
on April 1, 2015
Natick MA Firestone is now our regular stop for routine maintenance. Found them trustworthy and timely. Been getting serviced here for 2 yrs. So far so good.
2/ 5stars
by  
on February 27, 2015
While having service done, it was noticed that I needed 4 new tires of a smaller size. I agreed only to discover later that my mpg had dropped, and still later that my Prius needed what sounds like flutter-tires. In winter it is tough to say how bad, but it has never been this bad.
5/ 5stars
by  
on February 26, 2015
I went there a month ago for two tires..good price
5/ 5stars
by  
on February 26, 2015
I have been servicing my 3 vehicles at this location for over 10 years. I have found them to always be professional, and offer realistic guidance for all circumstances. The manager Ed always goes the "extra mile" to help the customers. I have found the technicians to be incredibly knowledgeable and helpful when explaining repair process and workings of the vehicles.
5/ 5stars
by  
on February 26, 2015
My daughters vechicle which has high milage needed work, the crew replaced the front brakes and showed me a couple of deterioated front end parts that needed to be adjusted for my daughters driving safety. They also fitted me up with a new set of front tires (house brand) that were within my price range. The vechicle passed inspection with flying colors the next day! Thanks guys good job!
5/ 5stars
by  
on February 26, 2015
I have all the work on our cars done here. 5 minutes after an oil chang they asked me to return - they saw a few spots of oil where they had parked my car. I came back and they found the filter was leaking around a seam. They replaced it again at no charge and I was on my way grateful the engine wasn't going to seize halfway to NYC
5/ 5stars
by  
on February 4, 2015
Firestone service is the best , I`ve been for service and wheel alignment several times had no issues.
3/ 5stars
by  
on February 3, 2015
i made several service visits in the past i had to return each time to get the job done right
5/ 5stars
by  
on February 3, 2015
Took my car in for tires balance and alignment. They did an excellent job and provided helpful information for me to make future decisions.
1/ 5stars
by  
on February 2, 2015
They cheked my air filter and didn't even put the cover back on correctly. Also, they put the wrong oil in my car, causing my engine light to come on and off intermittently.
5/ 5stars
by  
on February 2, 2015
I can always count on Firestone Natick to tell me what is (and isn't) wrong with my car.
5/ 5stars
by  
on January 24, 2015
Scheduled an oil change online, I showed up 1/2hr. late, no problem, brought my jeep right in and was back on road in about half hour ! I am a regular customer who has bought many sets of tires and have always been very happy with their service.
2/ 5stars
by  
on January 23, 2015
Used them for oil change and it took way too long.
4/ 5stars
by  
on January 23, 2015
Both "Eds" responded to a bad situation both professionally and em-pathetically.The situation was completely corrected to my full satisfaction.

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