Firestone Complete Auto Care: Your Source For Tires And Repairs At 83 Commercial Rd In Leominster

Ready to come in to your local Firestone Complete Auto Care on 83 Commercial Rd? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

83 Commercial Rd
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #6904 Managed by Michael Ryan

Professional Auto Repair From Firestone Complete Auto Care

At Firestone Complete Auto Care, we have been leading the automotive service industry since we began in 1926. If something about your car seems off, our professional teammates can offer a 19-point inspection, at no cost to you. We'll examine tires, air filters, the battery, and more. Additionally, our team believes in providing the best auto repair possible all at reasonable prices and a short waiting time. Come in today or plan your appointment online or by calling (978) 401-9973.

The Source For Great Offers On Tires.

We Cover Every Area Of Auto Repair

After 90 years of automotive repair, there's almost no car or truck problem we haven't seen. At Firestone Complete Auto Care, we work to provide unparalleled auto repair and maintenance. Our services are backed by our Fixed Right Guarantee, meaning that every service or repair we do is done right the first time. And if it was performed improperly, we'll redo it at no additional charge. We know that finding time to fix your car is difficult, so we do our absolute best to make your total auto care experience stress-free.

Customer Reviews

(4.3 of 5) - 46 Reviews
4/ 5stars
by  
on May 2, 2016
Mike, Manager, was very professional and gave us a detailed explanation for our 4 new tires bought. Service representative Michelle was, also, helpful with our visit to Firestone at Leominster, MA.
5/ 5stars
by  
on December 10, 2015
GREAT SERVICES, GREAT PEOPLE, I AM VERY HAPPY AND SATISFIED
3/ 5stars
by  
on December 3, 2015
They were ok with the labor and price. But they don't really help when you ask them a question...
5/ 5stars
by  
on November 25, 2015
The employees at Firestone are awesome and the work performed is excellent. The wait is reasonable and prices are great.
5/ 5stars
by  
on November 6, 2015
In the past 2 years I have been to Firestone approx. 6 times for service on our 2 cars. The service Is fantastic and the guys that work there are a pleasure to do business with.
5/ 5stars
by  
on November 2, 2015
Everyone at the Leominster Firestone was very helpful and knew their stuff. They got me in and out in a timely manner and I couldn't be happier with my new tires. I would recommend them highly to anyone and especially friends and family. In fact they gave me info on tires and pricing while I was there for a friend and my friend came down and got tires that same day. Nice job guys!
2/ 5stars
by  
on October 14, 2015
I came in for an oil change and four new tires. It took them 4-1/2 hours to do this. After my oil change which took an hour, the guy told me I needed new tires, which I did. So I asked him how long it would take and he said 45 minutes. So I waited there and it did took them 3-1/2 hours to put 4 tires on. Not happy about that and doubt I will go back.
5/ 5stars
by  
on October 12, 2015
Mike the store manager was extremely helpful getting my new tire. He explained all of the tire options before I made my choice and the instal was done promptly.
5/ 5stars
by  
on October 8, 2015
I have been going to them for a few years and always get the best service and trust them.
5/ 5stars
by  
on September 29, 2015
I've been using Firestone for many years. I have always received outstanding quality service and fair prices.
5/ 5stars
by  
on September 18, 2015
i needed two new tires for the front of car to make my trip back home safely, they gave me great service and senior citizens discount and had me ready for the road in just two and a half hours!!! quality service and and quality merchandise definetly recommend firestone !!!thanx
3/ 5stars
by  
on September 5, 2015
Front (2) tires replaced with alignment check took one hour and twenty minutes; was longer than I expected
5/ 5stars
by  
on August 9, 2015
They promised me that they would have the car ready within an hour and they kept their word!!
3/ 5stars
by  
on August 8, 2015
I made an appointment to have 4 new tires installed and an oil change. I called a few hours past my appointment time to inform the service team that I would be coming I was coming in for my services scheduld but would be late due to an urgent work matter that came up. I was told that the tires ordered for my car were sold that but the station had another brand they would give me for the same price. Firestone was offering a rebate on the tires I had ordered for my car - the Destination LE2 however I was told that the tires they installed on my car in place of the original tires ordered for me and my car service that day did not qualify for the rebate since they sold the Destination LE2 to another customer. So I am out $140.00 as I would have used my Firestone credit card to pay for my vehicle services that day. It would have been good customer service for the Firestone team to call me first to confirm if I was running late or cancelling the appointment vs. just selling the tires to another customer. My name and number were on file as I am a regular Firestone customer. I do appreciate getting another brand tire for the same price however I would have preferred the Destination LE2 tires as I would have received a $140.00 rebate on a credit card from Firestone. $140.00 is a lot of money so it is very disappointing.
5/ 5stars
by  
on August 6, 2015
Polite, Friendly, and efficient liked how they were opened on sunday also!
5/ 5stars
by  
on July 13, 2015
Car was checked out in a good amount of time and the price wasn't too bad.
5/ 5stars
by  
on July 7, 2015
I have had to bring my car into Firestone twice in the past two weeks for completely unrelated services. They have been terrific - they took care of me right away, completed the service in a timely fashion, the price was reasonable and the work well done.
2/ 5stars
by  
on June 17, 2015
I purchased 4 new tires for my vehicle and asked for road force balancing 2x, they said it was completed, it was not. They recommended alignment, so I had it done days later. After comparing printout results, the vehicles alignment was worse after service was provided! I am a woman and first time Firestone client, will not go again, not trustworthy.
5/ 5stars
by  
on June 16, 2015
I have taken all of my cars to the Leominster store for everything, I have known Mike Ryan the store manager since was at Natick.
5/ 5stars
by  
on June 15, 2015
Visited Firestone unexpectedly with my 3 children after being stuck on the road with our truck 2 hours from home and when we arrived the staff was very helpful and very gracious to myself and my children. They made time for our vehicle and fixed it so that we could get back on the road. We were there a few hours so they even offered the kids pizza that they had for themselves knowing we were away from home in the waiting room for hours with kids which everyone knows can be stressful alone. Staff were very courteous and knowledgeable and let me know what was going on all the way through the process. We were very pleased with the service and helpfulness, kids even said how nice everyone was there!
5/ 5stars
by  
on June 15, 2015
Good service good quality fast installation very happy
4/ 5stars
by  
on June 13, 2015
Satisfied with the service..............................
3/ 5stars
by  
on June 13, 2015
The new tires we had installed are great! The car now gives a smoother ride. The only concern is that one of the nuts is missing on one of the tires. Either it was never installed or it was not installed correctly and came off.
1/ 5stars
by  
on May 24, 2015
Went in for a simple patch repair after 2 1/2 hour and paying for the tire pressure sending unit the technician broke which I would like to know why he was taking apart the sending unit and not just removing the valve stem to let the air out a simple 20 flat repair turned into a bill in excess of 100.00 , enjoy my money Firestone hope it's worth a lost customer
5/ 5stars
by  
on May 19, 2015
I was extremely happy with my service. I had a check engine light come on and they successfully diagnosed it to a sensor on my exhaust system. It was a fair price and was expertly serviced.
5/ 5stars
by  
on May 13, 2015
I've used them many time always job done right all the time and on time.
1/ 5stars
by  
on May 4, 2015
Used to be good here. Past couple years have had to bring my car back after they supposedly "fixed" the problems. Also, would wait for the car at the site and they'd tell me 1 hour wait. Over 2 hours later and still waiting, even for a simple fix. And then still had to bring it back for them to fix the problem they never fixed in the first place. Recent issue was a tire repair which the day after they "fixed" it got to work and had a flat tire on the same tire they "fixed."
1/ 5stars
by  
on April 26, 2015
Last Sunday I brought my 2013 Hyundai Sonata in for new brake pad and wheel alignment. Dropped the car off around in the morning and was told it would be ready between 1230-1. It wasn't completed until 1:45. I had my 2 yr old with me and was under the gun for nap time. No one took the time to give me an update. I leave and all week my brakes sound awful. I bring it in today around 10:30 sitting and waiting for another 2 hours. I watch as the tech finishes, brings my car around, and no one tells me anything for the next 15-20min. I finally get up and ask the guy if it's ready and he says yes. I'm starting to get really annoyed by all of this. He then tells me that the problem was caused by the person installing brake pads that were too big for my car. I will never go back to any Firestone nor will I recommend it. I wish I could give it a 0 but unfortunately I'm only allowed to give it a 1.
5/ 5stars
by  
on April 19, 2015
2 weeks ago i had 3 tires put on my dully great service very happy
5/ 5stars
by  
on April 17, 2015
Ron is simple the best person in retail I have come across.
5/ 5stars
by  
on March 8, 2015
I purchased the lifetime alignment package. I always bring my car there in the spring(when I lower my car for the summer with a proper suspension kit) and in the fall when the car goes back to stock. They always have a tech that is thorough and takes the time to make sure the specs are in the parameters set by manufacturer. Sometimes the wait to get the car in is a little long, but it's worth it, thanks guys!
5/ 5stars
by  
on March 1, 2015
I would most definitely go back n get service from them
5/ 5stars
by  
on February 27, 2015
great place to get anything done to your car I could go for oil changes tire rotations with an appointment without an appointment they always fit me in a very nice people everyone at that place is very nice
1/ 5stars
by  
on February 26, 2015
I have not had a lot of luck with your store. My F-150 has been in for oil changes and several time the tech has either overfilled the oil or failed to take off the heat shield onto which oil has collected and made messes in other people's driveways. This past summer I came in because the auxiliary radiator fan was constantly running. I told you I had stains that looked like anti freeze in several different places where I park my truck. The tech tested the system and said it was fine in his mind it had to be because it is a sealed system and there was fluid in the reservoir. I went to Ford and they found the system was vey low on coolant and there was a broken part that was allowing the leakage. The most recent miss was the last time I was there. I asked you to look for a problem that occurred when I started up from a start and also when I turned the wheel. The tech drove it, up it up on the lift and said there was nothing wrong with it. I got in the truck and could immediately tell that there was a definite problem. While I would like to have Firestone work on my truck, it seems that they are not able to fix things.
5/ 5stars
by  
on February 26, 2015
They are professional, cost effective, and knowledgeable. They can also do it all! :-)
5/ 5stars
by  
on February 26, 2015
I recommended Firestone and she would go back again.
5/ 5stars
by  
on February 25, 2015
Very respectfull and professional crew my truck was fixed perfect in a good time Fashion thanks so much
5/ 5stars
by  
on February 25, 2015
Excellent service, highly recommended professionals.
5/ 5stars
by  
on February 25, 2015
They helped me big time! With a flat on my way to work
5/ 5stars
by  
on February 3, 2015
I have been going to FS for many years, going on 8 or so, always got the friendly and professional service, my car has lasted as long as it does because of their valued knowledge
5/ 5stars
by  
on February 2, 2015
I have been taking my car to this Firestone for the past 8 years and I will never take it anywhere else. Being a woman, and a young woman at that, you may often get taken advantage of when you take your car in for service. The gentlemen at Firestone have NEVER intimidated me or pressured me to make any decisions. They have always been kind and patient and are willing to answer every question I have with a smile and an answer that speaks of their knowledge and confidence but also of their people skills. I am always greeted in a timely manner with a smile and they will go over everything I want when I arrive. They take the car right in and they always under promise and over deliver on the time the service will take. When my car is ready they go over everything they did, give suggestions/choices and recommendations for future services without force or being "salesy." I love these guys and I love that they are kind and respectful and true gentleman!
5/ 5stars
by  
on January 28, 2015
I always get my oil changed at Firestone. Their price is right and I am always able to get in, even if I call last minute.
5/ 5stars
by  
on January 26, 2015
I am a regular customer at "Firestone, Complete Auto Care" - Leominster, MA for the past 18 months. Complete Auto Care with Complete Satisfaction is the best way to sum it up. Mike Ryan and his entire staff are wonderful... friendly, competent, honest and fair. A customer could not ask for more nor be able to trust anyone more than that which Mike and his staff have earned and demonstrate repeatedly.
5/ 5stars
by  
on January 24, 2015
I have been going to the Leominster Firestone for more than 20 years and have always been pleased with how the staff go out of their way to make it a positive experience . They are caring , efficient and competent . I also feel I get a great value whether for new tires or for any type of repair or maintenance. I can always count on them to help me with my car needs.
4/ 5stars
by  
on January 23, 2015
Used them a few weeks ago to go over safety on my van. Told me exactly what I would need and gave me a quote right then. Did not hassle me into get it done as I needed to think about. No pressure for same day service. But I could have had everything fixed that day. I like there same day service. If you wait for the work to be done you will wait for hours. It is your choice but they will try to get you out as soon as possible.
5/ 5stars
by  
on January 23, 2015
I have been bringing my cars there for a few years because they have great customer service. they are always there to help and answer your questions honestly and there prices are fair. they also recommend what your car needs and when with estimated prices.

Firestone Complete Auto Care Locations In Your Area