Car Tires And Services At 159 Endicott St: Firestone Complete Auto Care In Danvers

Ready to come in to your local Firestone Complete Auto Care on 159 Endicott St? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

159 Endicott St
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #14729 Managed by Alain Sansil

A Tradition Of Service At Firestone Complete Auto Care

At Firestone Complete Auto Care, we have offered top quality car and truck repair since our beginning in 1926. If you think your car could have a problem, our professional teammates will give your car a free courtesy check. We'll check tires, air filters, hoses, and more. Plus, our team believes in offering the most consistent service on the market, all at great prices and a quick wait time. Stop by our store today or plan your appointment online or by calling (978) 767-9626.

Find Great Deals On Tires For Your Car.

Learn More About Our Different Services

After 90 years of automotive repair, there's almost no car or truck problem we haven't seen. Here at Firestone Complete Auto Care, we work to provide outstanding auto care services. Any services or repairs include our Fixed Right Guarantee, meaning any auto service or repair is fixed correctly the first time. If it's not, we'll re-perform it at no cost to you. We know that finding time to fix your car is difficult, and that's why we're always working to make the process as seamless as possible.

Customer Reviews

(4.5 of 5) - 46 Reviews
5/ 5stars
by  
on August 20, 2016
Very friendly and honest staff
5/ 5stars
by  
on August 19, 2016
I needed a new tire, had a nail in the sidewall I was in and out of there in 45 minutes and I was happy about the price, I recommend this place.
1/ 5stars
by  
on July 28, 2016
A part was ordered Tues and arrived and was installed today. On my way home I had the exact same problem I brought it in for. My air conditioner worked fine when I brought it in Tues; now it doesn't work and they're telling me it's not their fault. Now I have to leave it with them again tomorrow. I a very dissatisfied customer.
5/ 5stars
by  
on July 4, 2016
5/ 5stars
by  
on June 15, 2016
I was very impressed by the professionalism of the service advisor His name was mark I am a self employed business owner and have to say I would be very proud to have a person on my staff as sincere .informative and extremely helpful
5/ 5stars
by  
on December 10, 2015
Perfect. Estimated the time it would take and it was half that which was great. Very professional and I felt well informed.
5/ 5stars
by  
on November 30, 2015
My husband passed away 12.31.2014 almost one year ago.And since then I have taken my car for repairs a few times since he has passed. He introduced me to this location because he wanted to be sure I had a reliable place to bring my car and feel respected and treated fairly. You guys have gone above and beyond for me, thank you!
5/ 5stars
by  
on November 28, 2015
Have been using Firestone for years. Consistently get good service at a fair price and this visit was as good as usual.
5/ 5stars
by  
on November 15, 2015
I was very satisfied with the service I received. The manager had to locate my exact tires and did so. He kept us informed throughout the process and had us back on the road at the end of the day. This was after having a tire punctured in an accident the previous night and having our vehicle towed to the service station.
3/ 5stars
by  
on November 15, 2015
The service is good,but labor charge I feel is high. Cost me $200.00 to replace a headlight bulb.
5/ 5stars
by  
on November 14, 2015
Excellent service. My car is running great. Nick and Al took great care of my car from start to finish. Thank you.
5/ 5stars
by  
on November 6, 2015
Worked on many of my cars and trucks for many years.
5/ 5stars
by  
on November 2, 2015
I stopped using Firestone due to poor customer service at another location. I had a flat and had to road hazard warranty. It was super easy to get an appointment and had the car fixed with a new tire sooner than expected. Service was excellent!
5/ 5stars
by  
on October 22, 2015
Alwayd quick and pretty much on time with doing services.
5/ 5stars
by  
on October 1, 2015
I was able to get a tune up on my car and it was Labor Day weekend. I was surprised that Firestone was open.
5/ 5stars
by  
on October 1, 2015
I truly had an emergency situation with my daughters car needing tires from an accident and time was of the essence! Sean was the service manager on duty and not only provided superior and professional customer service, but had one of the most engaging, authentic and pleasant personalities I've come across in that capacity. Heck, the guy was so nice, it almost made me want to hang around the shop with him !!
5/ 5stars
by  
on September 24, 2015
Visited them last week so they could fix the air sensor in my tire which had corroded and fallen inside the tire. The man at the desk was friendly and knowledgeable. I waited while they fixed up my tire and noticed each staff member and how professional they were to each customer that walked in that afternoon.
5/ 5stars
by  
on September 14, 2015
Did some great work. 2 days later. my wife had the car towed in for something unexpected.(darn cars , sometimes . They took it right in and resolved our (my wifes car) problem.
5/ 5stars
by  
on July 22, 2015
Had an oil change yesterday. Friendly atmosphere and professional attitude a pleasure.
5/ 5stars
by  
on June 29, 2015
I used them a week ago for oil change and the service was great. Made an appointment and they took my car in right after I arrived. They were done with the job as they said I would finish. I would recommend this place to my family and friends.
5/ 5stars
by  
on June 20, 2015
I like the convenient location and professional technicians that serviced my vehicle.
5/ 5stars
by  
on June 6, 2015
I had one of the best experiences I have ever had with any automotive care places. I only dealt with one specific employee, if you could clone him and put him in all locations WOW. I will definately recommend going to Firestone for any automotive needs. Thank you
5/ 5stars
by  
on June 4, 2015
The Danvers, MA location did my last oil change about 1,500 miles and 1.5 months ago when I was informed of a problem with my Toyota consuming excessive oil. I brought it to the dealership for my appointment for this problem, I was treated beyond awful by them and they refused to preform the test associated with the known Toyota issue. I went right to Firestone and explained what happened to obtain information on how to properly care for a car with this issue. Immediately a tech was sent out to my car to check the oil and found I had almost no oil, only a drop on the dip stick even though my oil light was not on. They promptly topped off my oil. I was having the worst day with my car issues and both men I spoke with there were AMAZING and made up for the horrible way the dealership treated me. Even though this was NOT a Firestone issue they still took care of me with the upmost kind and respect, it was a better experience than I was hoping for!!! I will continue to return to this location for oil changes and tire service. Thank you for making my bad day better!
5/ 5stars
by  
on May 22, 2015
Is my go to place to get my car fixed!!! Manager Alian is the BEST!!!
5/ 5stars
by  
on May 22, 2015
I'm extremely happy with the servce I receive at Firestone. I have been bringing my car to this location for about 3 years now. Always get excellent professional service.
1/ 5stars
by  
on May 22, 2015
Everybody is very polite and informative. Got a battery diagnostic that day, They said just looks like i need a new battery. I got a new battery, oil change, filter, over $200, Driving home that day, Battery light came on. Turns out alternator gone, so what was the point of a diagnostic??? Had i known i needed alternator, i wouldn't have spent the money on battery. Ready to get rid of it. Sooo..... car broke down on way home, someone jumped the car, car is dead in driveway. NOT HAPPY.... I COULD HAVE USED THAT $200 plus dollars i spent last wk. I would have just towed it home for free with AAA. UGH!!!!!!!!!!!!!!!!!!!!!!!!!
5/ 5stars
by  
on May 10, 2015
This is the first time I have ever used their services. They were prompt and courteous over the phone, very responsive and genuine in how they dealt with me (the customer). I will go back and highly recommend them to anyone!
4/ 5stars
by  
on April 19, 2015
Found the broken tail light that was replaced in my trunk. Not sure it was from them but had never seen it before
5/ 5stars
by  
on April 17, 2015
Excellent service. great work, great follow through.
5/ 5stars
by  
on February 27, 2015
This is the second set of Tires purchased at this location. Last year I purchased 4 new tires for my wife's SUV and they were much quitter, smoother and perform excellent in the snow than the original set. Recently I purchased 4 Bridgestone tires for my BMW, and they are fantastic even in the snow. The alignment and service was great. The coffee was pretty bad, but well worth getting the tires. I'd absolutely go back.
2/ 5stars
by  
on February 27, 2015
I know oil changes have nothing to do with cruise control, but what are the odds my CC would break randomly on its own at the exact time the oil is being changed? I used it right before the OC and went to use it right after, nothing. I went in the next week to ask about it and the guy said it wasn't possible, wouldn't even look at the car, made me feel like a crazy idiot. Sorry but I don't trust you guys to work on my car in the future.
4/ 5stars
by  
on February 27, 2015
The work they did i perfect. Prices are higher, but not unreasonable.
5/ 5stars
by  
on February 27, 2015
Caring prompt service and did it very professional
5/ 5stars
by  
on February 26, 2015
I have used them several times in the past years and I was very impressed with the service, personal, and pricing. I would definitely recommend them to anyone.
5/ 5stars
by  
on February 25, 2015
So, I went in to get 4 new tires and an allignment. Let me first say that the staff were very polite and informative. (No creeped out feeling) The waiting area was clean and comfy, and they did provide complimentary coffee. Even their bathroom was clean. All in all a good experience. I'm all set for winter driving! Thanks Danvers Firestone Team.
4/ 5stars
by  
on February 16, 2015
I took advantage of a coupon for an oil change with tire rotation. The price was right. They took the car in within a matter of minutes and I was rolling again very soon. They did slightly overfill the crankcase with oil, which they corrected. Note: I did have to request a different grade of oil from what they were recommending as my car called for a different grade then that.
5/ 5stars
by  
on February 6, 2015
I used them on two occasions, both for tire replacement
1/ 5stars
by  
on February 4, 2015
What recent service experience? I haven't been to a Firestone shop in months and with the experiences I had the last 3 times I was there, I won't be back.
5/ 5stars
by  
on February 3, 2015
I used them over a week ago and very satisfied will service
5/ 5stars
by  
on February 2, 2015
Whenever i need to get something either fixed on my car or an oil change, new tires or even just a tune up i always go to Firestone because i have alot of trust in them, their knowledge and i always leave satisfied with the work that has been done on my car!!! No complaints and very reasonable also!
5/ 5stars
by  
on January 24, 2015
Good, friendly techs. Fair pricing and easy scheduling. No hard sells!!
5/ 5stars
by  
on January 24, 2015
This team does a great job in diagnosing , explaining what is wrong, and doing the best they can to do a high quality job for the best price. After ball joint snapped, front axle had to be replaced. They also thoroughly checked it out for safety.. Thanks again to the Danvers team!!
5/ 5stars
by  
on January 24, 2015
They are so efficient they work to help the customer
2/ 5stars
by  
on January 24, 2015
1.5 hrs for an oil change and tire rotation. Took forever!
5/ 5stars
by  
on January 23, 2015
Pretty good today. Mechanic even came out to talk to me. She should be running that store, she needs a promotion !!!
4/ 5stars
by  
on January 23, 2015
Good service good people just a little on the high side for pricing. Quick turnaround

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