Car Tires And Services At 972 Commonwealth Ave 984: Firestone Complete Auto Care In Boston

Ready to come in to your local Firestone Complete Auto Care on 972 Commonwealth Ave 984? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

972 Commonwealth Ave 984
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
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Store #612 Managed by Kyle Duggan

A Tradition Of Service At Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been leading the automotive service industry since we began in 1926. If you think your car could have a problem, our auto care teammates can perform a free courtesy check. We'll examine oil level, wipers, the battery, and more. Plus, we're committed to delivering the best quality service possible, at affordable prices and a quick wait time. Visit our location today or plan your appointment online or by calling (617) 487-4839.

Browse Great Discounts On Tires Today.

Discover Our Range of Auto Repair Services

With 90 years of dedicated service, we've seen nearly every problem your car or truck could have. Here at Firestone Complete Auto Care, we strive to provide exceptional car repair service. Our products and services are covered by our Fixed Right Guarantee, which means that every service we perform will be done right. If it's not, we'll re-perform it at no cost to you. We know that finding time to fix your car is difficult, and that's why we're always working to make your total auto care experience stress-free.

Customer Reviews

(4.5 of 5) - 30 Reviews
5/ 5stars
by  
on April 13, 2016
Excellent support
5/ 5stars
by  
on March 26, 2016
Customer service was great. I actually felt like they cared. They explained everything in detail so that I understood what was going on. I actually felt as if I knew more about my car walking out then I did walking in. Refreshing!
5/ 5stars
by  
on March 16, 2016
5/ 5stars
by  
on December 6, 2015
I had to put new tyres on my bmw. They did it quickly at very reasonable price.
3/ 5stars
by  
on December 3, 2015
My spare tire was not properly replaced. The technicians discovered that I had been overcharged for services in the past.
3/ 5stars
by  
on December 2, 2015
I used them on Nov. 23, 2015. The overall service on the date was good, I thought. They replaced a head light and alligned my 2005 Nissan Altima. The headlight looked off to me so I opened my hood, to find that the latch to hold the bar that holds the hood open to be broken and the bar swinging between the fan and engine. They also never covered the headlight and the wiring and light were completely exposed. I am taking it back to them to rectify the issue, depending on how the appointment goes, I may change the overall rating.
5/ 5stars
by  
on November 21, 2015
Installed 4 new tires for me, after the first weekend my tpms showed low air pressure. After refilling the tire twice and still having air pressure problems i went back to Firestone. They found and fixed the problem which was a bad seal. Everything was covered under warranty. Everyone was friendly, fast and professional.
5/ 5stars
by  
on November 21, 2015
I've been to this location several times for different issues and they have always treated me well and got me the best deals on the services I needed.
5/ 5stars
by  
on November 5, 2015
I was pleasantly surprised by the respectful attention to detailed mechanical explanations of recommended repairs and different qualities of tires. Due to personal schedule issues, I've not yet had my car repaired but intend to do so at a more convenient time. Minor question: Not clear if total price of recommended parts includes one or two sets of tires.
5/ 5stars
by  
on October 29, 2015
Mr. Kyle Duggan store manager offers a good quality services, great explanation of the items I was obtaining and very quality. They change the tires in only two hours and the results where really good.
4/ 5stars
by  
on October 16, 2015
Made an appointment, and got me in and out before close.
5/ 5stars
by  
on October 1, 2015
Went in because i was losing air in my tire they did a complete check found the problem i hope so far my tire is not losing air.
5/ 5stars
by  
on October 1, 2015
Found myself with a blown out tire, in the city, early in the evening. Came across Firestone on Comm. Ave. in Boston. They guy's there took great care of me and got me back on the road.
5/ 5stars
by  
on September 25, 2015
I am really satisfied with the service. Great communication and would recommend it to everyone.
4/ 5stars
by  
on September 10, 2015
Good Service,good performance,good timing,professional
5/ 5stars
by  
on September 7, 2015
I used a week ago and I was so happy. I am recomendig every to go there.
5/ 5stars
by  
on July 11, 2015
Special recognition and thanks to Mr. Kyle Duggan and his support staff at Firestone Commonwealth Ave, Boston MA who went way above and beyond to help me out of a crisis on my recent visit to the city... I can't thank you guys enough and will definitely be directing my peers to your Establishment as a result of the effort you guys made to assist me!
5/ 5stars
by  
on July 8, 2015
I got an appointment right away for my terrible brakes. Everything worked out great.
4/ 5stars
by  
on May 19, 2015
I thought the service was done very well, they took my order for 5 new tires, set up the appointment to fit my extremely busy schedule and in no time at all the job was done I was thrilled. Unfortunately within 3 days my rear drivers side hub cap fell off & now I don't have one of my hub caps, the rest was great!
5/ 5stars
by  
on May 17, 2015
I drive a fleet car and my service check was actually pleasant. While I caught up with email-Mike kept me updated about how long it would be.Really nice people and great service-thanks Mike
5/ 5stars
by  
on May 9, 2015
I knew my breaks needed work, and feared the worst. I also needed my vehicle back that day for an important family event. Steve at Firestone on Commonwealth Avenue, in Boston assured me he would have my car back on time. He updated me almost hourly (by phone). The repairs were more complicated than initially diagnosed (which was not a surprise to me). He also kept me aware of costs. An hour before the car was promised, he called me back to say they required more time to complete the repairs, BUT Firestone would supply me with a rental vehicle at no additional charge. This was an incredible gesture, asI not only received a thorough repair (that was excellently done); but was able to meet my family obligations, with no stress. I have never been treated as well by any franchised operation, and it's not the first time this group has excelled for me. I received high quality, consideration, communication, and professionalism. Thank You Firestone!
5/ 5stars
by  
on May 6, 2015
I never experienced such great service with excellent customer care help and understanding with what was wrong and how they could help me like as soon as possible with fixing my car as well with trying to make it affordable for me, I have had such a great experience that I keep bring it up to everyone I know with a car that is having any problems, as well I brought my sons car there for tires The guys are great and the service is just wonderful I will just keep going back because they are that good with cars an working with there costumers Thanks Firestone again Tina
4/ 5stars
by  
on May 3, 2015
I drive a taxi. Tires, brakes and suspension are an important issue! very good service. Good tires, good price, good alignment. Helpful advice. Danke Schon.
5/ 5stars
by  
on April 15, 2015
I went to them a couple of days ago, and a s always, they fullfiled and exceeded my expectations. There is a new manager Steve, who was very, very helpful
5/ 5stars
by  
on April 3, 2015
Thank you so much for the great service for a relative low price! Andre was professional, efficient, and a pleasure to work with! This store went above and beyond when it came to finding the part my car needed, which the local dealership did not have in stock, at a the most affordable cost. I could not be more satisfied with my service. Would recommend this store to anyone in the area.
4/ 5stars
by  
on March 2, 2015
I have been using Firestone for the last 10 yrs,good service
4/ 5stars
by  
on February 26, 2015
They were fantastic in their customer service and their work was great!
1/ 5stars
by  
on February 26, 2015
I came in to get my tires rotated as I'd lost traction in some snow the prior week, and knew the rears had plenty of tread on the rears. They finished the job and I took off. After I got home, I measured the tread depth to find that they'd not actually performed the rotation. When I called, they admitted that they'd not rotated the tires and tried to convince me to leave the better tread tires in the back. I called my dealer and confirmed that the better tread should always be in front. The Firestone techs sent me on my way after an hour of waiting without performing the only service I asked them to do. Then, when I pressed them on why they didn't do the rotation, they lied to cover their tracks. Either way, that's the last time I go to Firestone.
5/ 5stars
by  
on February 2, 2015
I love working with Andre on comm ave in brighton he has good customer service kills and follows up with the details that need to be done to my car.
5/ 5stars
by  
on January 24, 2015
I called Firestone on the morning of MLK day to schedule a battery change. When the service adviser asked when I wanted to some in, I took a chance and said "today?". He said no problem and I drove over. The technician replaced the battery and I was out the door in less than twenty minutes. Great and fast service.

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