Car Tires And Services At 450 Southbridge St: Firestone Complete Auto Care In Auburn

Welcome to Firestone Complete Auto Care at 450 Southbridge St! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

450 Southbridge St
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #19518 Managed by Roger Lebel

Unleash Your Car's Potential At Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have offered top quality car and truck repair since our beginning in 1926. If something about your car seems off, our professional teammates can perform a free courtesy check. We'll check oil level, air filters, belts, and more. Additionally, our team believes in offering the most consistent service on the market, all at reasonable prices and a short waiting time. Come in today or plan your appointment online or by calling (774) 221-6125.

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Learn More About Our Different Services

After 90 years of automotive repair, we've encountered nearly every automotive issue out there. At Firestone Complete Auto Care, we pride ourselves on outstanding auto care services. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, which means the service or repair will be done right. If it's not, we'll re-perform it at no cost to you. We know that finding time to fix your car is difficult, and that's why we're always working to make the process as painless as possible.

Customer Reviews

(4.7 of 5) - 36 Reviews
5/ 5stars
by  
on May 8, 2016
Absolutely the best. If you want a place that does their job and doesn't try to hassle you to buy other things? You found your place! Also the staff is very professional and can tell you EXACTLY you were experiencing and how they fixed the issue!
5/ 5stars
by  
on April 23, 2016
I went in for an oil change and their was a slight problem with the recorded info on my car. The service manager corrected it without issue. Also my brakes had been squeaking and he went out of his way to show me what was going on and helped me make choices that led me to the cheapest way to fix my problem. Even though there were other cars being worked on, he acted as if my car was the only one in the shop. A truly class act!
5/ 5stars
by  
on April 17, 2016
The fastest tire mount in my 38 years of tire experience!!
5/ 5stars
by  
on April 1, 2016
Truly a great job out in less than 50 minutes all four tires replaced.I was dreading doing this experience in the past always took so long but this was painless going to try getting my oil changed here also hope it just as fast...i too old to change my own oil these days.....
5/ 5stars
by  
on November 30, 2015
I've had several different advisers and technicians here who have all been awesome, knowledgeable, and work with me to make a deal. I just purchased lifetime alignment, balance, rotations, and an oil change. Frank is my usual service adviser, he didn't play any games with pricing and knows when things are and aren't needed. Frank agreed to take my vehicle in last minute for an alignment, balance, rotation, and oil change and had it done exactly when he said. My car has never been returned in any less condition than when I left it. No grease on the wheel or smell of chemical in the car, no marks or prints anywhere. This location is the best. I unfortunately didn't realize the shop closed at 5p but Frank made sure I got my car that day. I went to Firestone a while ago for an oil change deal and now Firestone and especially this location has my loyalty. A job very well done by everyone.
4/ 5stars
by  
on November 16, 2015
Went for an oil change and rotation, they were the cheapest in the area and had very nice staff! Got me in and out quickly.
5/ 5stars
by  
on October 25, 2015
I recently was having concerns about my 2012Jeep Wrangler's handling and performance. I stopped in the local Firestone shop for advise. The advisor Frank, was very helpful and courteous. Rather than just trying to tell to me, he presented options. I ended up purchasing the Destination a/t's and an alignment at a very reasonable price. Three days with the new tires and I couldn't be happier. The Jeep should have come from the factory with these. If your looking for a low pressure, knowledgeable shop I would highly recommend Firestone in Auburn ma.
5/ 5stars
by  
on October 8, 2015
My first visit and I was very impressed with the excellent customer service!
5/ 5stars
by  
on October 7, 2015
I recently had a set of Transforce tires put on my truck and I have to say I was met with true courtesy and professionalism.
5/ 5stars
by  
on October 4, 2015
They're all friendly and professional I'll be back next time
5/ 5stars
by  
on September 27, 2015
The professionalism in this store was top-notch. I was very pleased.
5/ 5stars
by  
on September 22, 2015
Dominic was great! He made site the work was done fast but thoroughly. Definitely plan to return!
5/ 5stars
by  
on September 18, 2015
Great work as always! It's a pleasure working with the Auburn location
5/ 5stars
by  
on September 14, 2015
This store help me out of a big jam. I was stuck on a Sunday morning with auto issues and they were able repair my car as well as get me and my family on the road in very little time.
5/ 5stars
by  
on September 9, 2015
got an oil change ,but i have bought my last 2 sets of tires here , prices are good, service times GREAT and installation is done by professionals
4/ 5stars
by  
on August 10, 2015
Was able to get appointment for new tires very quickly. Service was great. Competitive prices.
5/ 5stars
by  
on June 25, 2015
I am a return customer to Firestone and recently needed rear brakes as well as a tune up. The service manager was very helpful in helping me structure my services to maximize their current promotions and get me the best discount possible which more than offset an oil change & tire rotation as well. I'm also happy to say the brakes are guaranteed for life! I have also been appreciating my Firestone tire alignment for life, which allows me to have repeat alignments at no charge. And I strongly recommend not only their tires but also the road hazard insurance they offer, which has also more than paid for itself for me over the years. Thank you, Firestone!
2/ 5stars
by  
on June 16, 2015
I went to get 4 new tires, less than a moth after I purchased them I had to stop at firestone due to my low tire pressure light on, they also nocked my heat shield off of the bottom of the car and now it vibrates all the time!
2/ 5stars
by  
on June 12, 2015
My husband and I bought 2 full sets of tires for our cars last week. The customer service was fine for the tire purchase, but then I was told that I needed an alignment and that my front struts were leaking. I decided to wait on the strut repair. I just got back from having my local repair person look at your recommendations and he said there was no sign of strut leak anywhere. I feel like I was taken advantage of by your advice and am glad that I did not chose to follow it last week!
5/ 5stars
by  
on April 25, 2015
All three associate's very patient and provided excellent customer service!!!! Go team! - Scott
4/ 5stars
by  
on February 27, 2015
Tons of help from the moment I arrived. Very profesional.
5/ 5stars
by  
on February 26, 2015
I've used them for over 15 years n it's always been the same, honest n great!!!!
5/ 5stars
by  
on February 26, 2015
I had my oil changed tires rotated no upsell filters etc
5/ 5stars
by  
on February 26, 2015
I find the service people at Auburn Firestone to be the most courteous and helpful people I have come in contact with. They seem to go out of their way to be of service and have you leave their with full confidence that the job is done correctly.
5/ 5stars
by  
on February 3, 2015
I have been going to firestone in auburn for my volkswagon passat.They have always fixed my car the first time every time.The staff is very friendly and they always let you know either when your car is going to be ready or what parts your going to need.The prices they give are very reasonable.
5/ 5stars
by  
on February 3, 2015
I go to Firestone in Auburn MA about every three months for my oil change and tire rotations on two different vehicles. They are always pleasant to deal with and accept coupons and/or provide a great price. Once of the things that keeps me coming back is their hours. Open seven days a week...makes it easy to get these things done on a Saturday or Sunday.
5/ 5stars
by  
on February 2, 2015
I used them around November. I don't live in the area, but had an issue with one of my tires. They really could have taken advantage of my knowledge level and did not. They explained things to me and serviced my tire quickly. I could thank them enough!
5/ 5stars
by  
on February 2, 2015
Our family has been bringing our cars to Firestone in Auburn for many, many years. Even tho the staff and mgmt. seem to keep changing, we are always treated well, our concerns handled quickly.The staff is polite. When they tell us our car will be ready..it is as promised. This location is very close to our home so there is the convenience aspect too .I appreciate the coupons an discount flyers too. We will continue to be a repeat customer.
5/ 5stars
by  
on January 29, 2015
We've always found the staff and crew to be friendly, courteous, prompt and efficient. We've always gotten the exact product that we need at a good price, unlike some "discount" stores where, "This is pretty close to what you want."
5/ 5stars
by  
on January 27, 2015
Honest, friendly people who show you what's worn/broken, never pushy, helpful in lining up credit which has a lot of perks too! Also took the cost of a rental car off my bill as they had to keep my car overnight. It now rides and runs like a dream!
5/ 5stars
by  
on January 26, 2015
I really can't say enough about the expert service and the go out of the way attitude MY Firestone Store has afforded to me. I use to do this work myself not trusting any other mechanic with my vehicles for my safety and my families' . Then by chance I went to Firestone on behalf of my son to swap out a blown tire. I was floored by the service. So much I asked for a tire quote for 5 tires with the works. Then I called the compatition. And although they came close and a few matched it. They all wanted me to schedule an appointment. MY Firestone ASKED ME. WHEN DO YOU HAVE TIME TO COME IN? Well you hooked me. And I brag about the deals and the service to all my friends. Signed A VERY HAPPY CUSTOMER. My store is the Auburn ma store The shrewsbury ma store is the one that hooked me
5/ 5stars
by  
on January 25, 2015
Fast and courteous. Very knowledgeable technicians.
5/ 5stars
by  
on January 25, 2015
I used them a weeks ago for all-around Firestone Destination tires on my truck. Great tire and great service!
5/ 5stars
by  
on January 23, 2015
good deal on my tires. installation complete to time promised
5/ 5stars
by  
on January 23, 2015
Explained services needed and were completed in appropriate time frame. Happy with service and will return again.
4/ 5stars
by  
on January 23, 2015
Waited long but convenient location; took about 1.25 hours for oil change

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