Firestone Complete Auto Care: Your Source For Tires And Repairs At 8016 Liberty Rd In Baltimore

Welcome to Firestone Complete Auto Care at 8016 Liberty Rd! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

8016 Liberty Rd
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #13773 Managed by David Lewis

A Tradition Of Service At Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been an industry leader in automotive service and repair since 1926. If you think your car could have a problem, our auto care teammates will take a look for free with our courtesy check. We'll check tires, headlights, hoses, and more. Plus, we're devoted to delivering the best quality service possible, at unbeatable prices and short wait times. Come in today or schedule an appointment by phone or online.

Browse Great Discounts On Tires Today.

We Cover Every Area Of Auto Repair

After 90 years of automotive repair, we've encountered nearly every automotive issue out there. At Firestone Complete Auto Care, we pride ourselves on outstanding auto care services. Any services or repairs include our Fixed Right Guarantee, meaning any auto service or repair is done right the first time. If it's not, we'll re-perform it at no cost to you. We understand that it's never the right time to fix your car, so we do our absolute best to make your total auto care experience stress-free.

Customer Reviews

(3.7 of 5) - 29 Reviews
2/ 5stars
by  
on July 19, 2016
Management keeps changing at this location for a reason. Techs take too many breaks as they fall behind way to much, may be an overbooking problem at this location. I was there for over 4 hours with a supposedly scheduled appt for new tires and a vehicle alignment and vehicle problems still weren't completely gone afterwards. Took over 2 1/2 hours before my vehicle was even pulled in with an appt. Went to a different Firestone the next afternoon and was there less than 1 hour with problems fixed.
5/ 5stars
by  
on July 11, 2016
Excellent experience. They have a great store manger by the name of David he gets things done. I have no complaints.
5/ 5stars
by  
on June 30, 2016
Very professional staff. I was in and out in a little less than an hour and a half as promised. Very clean and convenient location!
1/ 5stars
by  
on April 23, 2016
Didn't call when things were ready, forgot to mount my tires on my rims. I drove by no fewer then 4 tire shops to get here. Mistake. Skip this shop.
5/ 5stars
by  
on April 21, 2016
amazing experience
5/ 5stars
by  
on April 16, 2016
Great servic
5/ 5stars
on March 17, 2016
2/ 5stars
by  
on December 16, 2015
Unfortunately I am disappointed with this Baltimore Firestone. On Saturday, I was given a diagnose for why my service engine light was one, they told me it was fixed and about four hours after picking my car up it was back on. I was told to bring it back in the following Monday. They kept it over night. They told me that they found some bad wires which was the problem. They had to keep it over night. On Tuesday when I picked it up the light was off, but my high/low beam switch was broken. I now have to hold it to keep high beams on. It was not broken before they did the wire fixing. When I called back I was told that they only did fuel system work only. So now I don't know what to believe, got a huge bill to pay and now that my light switch is broken I have a new one created. So I am indeed an unhappy customer. Someone did something and I feel that Firestone should repair the damage at no cost to me.
1/ 5stars
by  
on November 24, 2015
When I brought my car in, I said the wheels were squeaking when I drove it. They told me the car was ready. When I went to check out, they said the brake shoes did not need replacing. They did not address my squeaking problem.
4/ 5stars
by  
on November 12, 2015
They diagnosed the problem with my tires and provided very professional service.
4/ 5stars
by  
on November 12, 2015
The female attendent took very good care of me and the Auto technician performed the task in a quick manner since it was close to closing for the saturday afternnon shift, and other then one out of four tires having a leak, that too was quickly checked and corrected. I have the trust that this service center and the employees performing service are at the top level of costomer appreciations, because i see some of the same people getting return maintenance to thier vehicle as me. keep up the good work and be blessed Shawn Chewning
5/ 5stars
by  
on November 11, 2015
Used Firestone to purchase a tire to replace on daughters vehicle. No hassle straight forward pricing. Great customer service.
5/ 5stars
by  
on November 10, 2015
The only complaint I have in the past, is making an appointment and waiting 2-3 hours before service is preform.
3/ 5stars
by  
on November 4, 2015
My car was ready at the time I gave them to be ready, but when they gave me my papers they didn't suggest to me things that I should do to improve my car.
5/ 5stars
by  
on August 27, 2015
Quick service, friendly people, I really enjoyed the summer special for 9.99.
5/ 5stars
by  
on August 6, 2015
The staff is efficeint, knowledgeable and very professional. I brought 4 new tires from them and plan to return for my future repair needs. The store manager and Shop manager are the BEST. All the service personnel I cam in contact with exceeded my expectations.
3/ 5stars
by  
on July 6, 2015
I went a week ago to get my oil changed. They returned my car saying they checked everything and it's in great condition. However there is a loud metal on metal screech and grunge when I drive and especially when I break, they didn't recommend anything and acted like they didn't hear it. Would've been nice if they looked at it just to let me know and I would've gladly let them fix it. Not bad service, they just do the basic bare minimum to classify the job as complete.
4/ 5stars
by  
on July 3, 2015
Guys behind the counter always friendly. Good work done on my car. Wonderful experience that why I keep going back.
4/ 5stars
by  
on June 30, 2015
The service was okay, though I stayed for almost 2 hours for oil change on appointment.
5/ 5stars
by  
on June 5, 2015
Fast and efficient team. Great work guys! I rolled in with a flat and torn tire from hitting a pothole. The tires were under warranty and they replaced it within 90 minutes.
1/ 5stars
by  
on February 26, 2015
I am a new customer I went to get a worn tire repaired I knew I needed tires so I was really searching for a business I could trust to put tires that I was going to have shipped. I found it the manager at that time explained the process. He also tried to give me the best price but because the brand and size of tire was not something they carry. No problem ordered tires had them sent and from there the service flawless. I received a notification tires where in. Called was able to come right in got tires changed for price discussed. I walked a happy customer.. Bottom line would I return absolutely and will refer all my friends. And they bonus they are right in my neighborhood.
5/ 5stars
by  
on February 26, 2015
My husband said they spilled power steering fluid in the back of his truck. Other than that he was very pleased,
5/ 5stars
by  
on February 26, 2015
My experiences with this location have been great. The one time I did have a minor issue, Lawrence made sure it was taken care of immediately and professionally. I don't trust my car to anyone else.
5/ 5stars
by  
on February 25, 2015
I used them for an oil change,the manager and staff were very polite and professional and they took very good care of my vehicle I really appreciate the quick quality of service.
4/ 5stars
by  
on February 5, 2015
I consider Firestone staff customer focused and committed in providing good service.
1/ 5stars
by  
on February 3, 2015
I had front end work done at your Liberty Road store. I spend all day in the store waiting on them to fix the issue. I was told that the turning problem was that the truck was in all wheel drive. In the snow just recently I put the truck in all wheel drive and I had a problem turning. That was when I needed it and I had used all wheel drive in that situation before but didn't get the same results. I right now would not recommend Firestone to my friend and when I finish paying off my account I will drop the account with Firestone. I am afraid to let them do any more work on my truck.
1/ 5stars
by  
on February 2, 2015
I had a very bad experience with Firestone in Liberty Rd, they didn't fix the problem, very bad communication...
3/ 5stars
by  
on January 24, 2015
I received 4 new tires about 2 months ago. Service was excellent but my tire light has been coming on ever since. I've made several trips back but the light still comes on.
5/ 5stars
by  
on January 23, 2015
Each time that I have gone to Firestone, I have always been satisfied with the service.

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