Car Repairs And Tires At 10735 Little Patuxent Pkwy From Your Columbia Firestone Complete Auto Care

Come in to your nearest Firestone Complete Auto Care at 10735 Little Patuxent Pkwy for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

10735 Little Patuxent Pkwy
Get DirectionsHours + Information
Sun8a-5p
Mon7a-8p
Tue7a-8p
Wed7a-8p
Thu7a-7p
Fri7a-8p
Sat7a-8p
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Store #24473 Managed by James Bae

Unleash Your Car's Potential At Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been an industry leader in automotive service and repair since 1926. If your car seems to be running differently, our trained technicians can perform a free courtesy check. We'll inspect lights, air filters, the battery, and more. Additionally, we're committed to delivering the best quality service possible, at unbeatable prices and a short waiting time. Come in today or plan your appointment online or by calling (410) 505-4250.

Find Great Deals On Tires For Your Car.

Discover Our Range of Auto Repair Services

With 90 years in the car care service industry, we've seen nearly every problem your car or truck could have. Here at Firestone Complete Auto Care, we strive to provide outstanding auto care services. Our products and services are covered by our Fixed Right Guarantee, which means the service or repair will be fixed correctly the first time. If it's not, we'll re-perform it at no cost to you. We understand that it's never the right time to fix your car, and that's why we're always working to make the process as seamless as possible.

Customer Reviews

(4.0 of 5) - 31 Reviews
4/ 5stars
by  
on April 25, 2016
5/ 5stars
by  
on December 11, 2015
was needing new tires got excellent price and was approved for Firestone CC.
5/ 5stars
by  
on December 8, 2015
I live in Baltimore City. Although there are other Firestone Service Centers closer to where I reside, I travel 19 miles south to Columbia, Maryland to receive service at The Firestone Auto Care Center on Little Patuxent Parkway. Mr,. Bae and his team consistently provide superior customer service and they are courteous and efficient! This has quickly become my service center of choice!!
4/ 5stars
by  
on November 23, 2015
Great service!! Always keeping me up on what I need done if anything.
4/ 5stars
by  
on November 14, 2015
The manager, I believe his name was Larry, went out of his way to provide great service. Really appreciated it. Drove all the way from Littlestown Pa to get the tires and got there just before closing.
5/ 5stars
by  
on October 30, 2015
I've been going to this shop since 2011. Everyone has always been helpful and they take the time to go into details about what service needs to be done. They also have been accurate with their estimates. They are professional and do a great job!
2/ 5stars
by  
on October 20, 2015
The car rides worse than when I brought it in. It seems that the tires were not balanced when they were rotated. The front end was supposed to aligned but not pulls to the left.
5/ 5stars
by  
on September 17, 2015
I am pleased with the service I got from this location
4/ 5stars
by  
on September 15, 2015
In a nutshell had a great experience at Firestone great customer service and most importantly my car was fixed. I'll def be going back.
5/ 5stars
by  
on August 17, 2015
The gentlemen who work at this location are amazing. My visit was Sunday, Aug 16, 2015 and though I was not happy about the drive it took me to get to this location (its the only one in my area), once I got there their enjoyable personality was worth the trip and made it a distant thought in my head. I so appreciate the quality of customer service and professionalism they have in this location. This is my first time to the Columbia location and I hope that I will always encounter the gentlemen I had the pleasure of meeting on Sunday. Not often do you encounter people with professional tact in the customer service industry and these gentlemen were TOP NOTCH!
2/ 5stars
by  
on August 7, 2015
I called and asked if I could bring my car by for an oil change. The person I spoke to said yes, asked what time I would arrive, and what my name was. I left work early to get it there, but when I arrived I was told (about an hour and a half after my call) that there was only 1 technician, that they were not taking appointments, and could not work on my car. I asked if I could leave it for the next day. Reply was Sorry, but we are all booked up (for an oil change) Clearly you have too much work. I am helping you. Took it somewhere else the next day and had the work done. I will not waste my time calling Firestone Columbia next time.
5/ 5stars
by  
on June 10, 2015
Matched the online tire price and quick installation!
5/ 5stars
by  
on June 6, 2015
Excellent Service. However, car was not ready when promised.
4/ 5stars
by  
on May 26, 2015
I came in to get a state inspection which is required since I just moved to Maryland. My car passed inspection, and I was also given some recommendations to help maintain my vehicle.
5/ 5stars
by  
on April 18, 2015
Audrey and Serge were very helpful. Audrey was very patience in going out service records
4/ 5stars
by  
on February 27, 2015
We purchased a set of 4 tires as a gift for our father. The manager helped us to select the best tire for the vehicle, he even did a price match for the set of tires. The installation was quick and they got the job done for us.
1/ 5stars
by  
on February 27, 2015
Walk in while traveling out of state. Front desk, very courteous. Asked for high mileage oil change. No net change in my oil life reading. 35% after service. Not happy!
5/ 5stars
by  
on February 26, 2015
I used them last week the day after a huge snow storm and they have great service and loyalty to their customers. My experience a month ago with an oil change brought be back in for tires. I'll use them for years to come if they continue their stellar service.
5/ 5stars
by  
on February 4, 2015
I always use Firestone for my car's 5k checkups. They are thorough, value added, and expeditious. My last visit only affirmed that.
5/ 5stars
by  
on January 31, 2015
My family and I have had our cars serviced at the Firestone Complete Auto Care - Columbia since early 2006. We have always received top-notch service. Jeff has been the branch manager as long as I can remember. Whenever I go there and interact with the technicians who have been there for some time, they make a point of greeting me by name. In addition to simply providing services I request, the technicians have made a point of informing me of additional services to consider, based on vehicle usage. I would highly recommend Firestone Complete Auto Care - Columbia, as customer service is their highest priority and always stand behind their work.
2/ 5stars
by  
on January 30, 2015
I went to get my break light fixed, an oil change & a break inspection.. They did not fix my break light. When I noticed I went back & asked them to redo it and they said no because if Firestone did it, it was fixed. I will not be coming back.
4/ 5stars
by  
on January 27, 2015
Quick, and freindly service has alway been provided when getting oil change done on my car.
5/ 5stars
by  
on January 27, 2015
I use them all the time and refer others to them as well.
1/ 5stars
by  
on January 27, 2015
I used this place a week ago and I rotate my car tires, but after rotation some king sounds was heard, I went back to store and the mechanic told to fix the ram ,which I did , again it was the same ,finally the days well it's better to change your tires, which I had tired just few months ago and couldn't solve the problem yet.
5/ 5stars
by  
on January 26, 2015
Jeff and the crew at Firestone Columbia help me keep my "fleet" of family cars maintained, with new tires, oil changes, brakes, etc. The shop is located within walking distance from my home, making it very convenient. Add in the value and excellent service I receive and you have a winning combination - they are the "go-to" guys for all my basic auto service needs.
2/ 5stars
by  
on January 26, 2015
I went in for a normal oil change (my car had no problems), then when I get my car back there were engine troubles. I told the employees what had happened and they said it was my problem and they will fix it for the standard price. I had no way of proving they messed up my engine so I let it go and got my car fixed elsewhere... I'm sure you do not care, but you have def lost a customer in me.... Have a good day.. and work on your customer service/ tech professionalism.
5/ 5stars
by  
on January 26, 2015
Great communication; great customer service; well priced for the service I received.
5/ 5stars
by  
on January 25, 2015
Everything was fixed the first time correctly. It was awesome
1/ 5stars
by  
on January 23, 2015
I was having trouble with my older ford, I got the vehicle to them but then they not only misdiagnosed what was wrong, but did service I did not want.
5/ 5stars
by  
on January 23, 2015
We are regular customers of Firestone and use them for service on all of our cars. We recently bought a set of tires which were expensive but the knowlegable salesperson advised us correctly and we are happy with our choice. This also includes free rotation and since we have lifetime alighnment, it is a no brainer to use this store. I like the friendliness and competence of the salespeople. They seem to know their stuff. Recently, I bought wipers that did not work on my car as I needed to purchase them through the actual dealer of my car. Firestone refunded my used wipers with a smile.
4/ 5stars
by  
on January 22, 2015
He checked the faulty brake lights and promptly got it fixed.

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