Car Tires And Services At 5610 Baltimore National Pike: Firestone Complete Auto Care In Baltimore

Ready to come in to your local Firestone Complete Auto Care on 5610 Baltimore National Pike? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

5610 Baltimore National Pike
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Store #24074 Managed by Michael Davis

Local Store Offers

Professional Auto Repair From Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have offered top quality car and truck repair since our beginning in 1926. If you think your car could have a problem, our professional teammates can perform a free courtesy check. We'll inspect tires, steering, hoses, and more. Additionally, we're dedicated to giving you the best service possible, at unbeatable prices and a quick wait time. Stop by our store today or plan your appointment online or by calling (443) 341-9590.

The Source For Great Offers On Tires.

Learn More About Our Different Services

After 90 years of automotive repair, there's almost no car or truck problem we haven't seen. Here at Firestone Complete Auto Care, we pride ourselves on unparalleled auto repair and maintenance. Any services or repairs include our Fixed Right Guarantee, meaning any auto service or repair will be fixed correctly the first time. If not, we will re-perform the service with no additional charge. We know there's never a good time to get your car fixed, and that's why we constantly strive to make the process as seamless as possible.

Customer Reviews

(4.5 of 5) - 10 Reviews
5/ 5stars
on December 24, 2015
I went to Firestone about a week ago because I thought my battery was going bad just to find out my starter was going up and I spoke to charles and I was on my lunch break. It's around Christmas time n I told him I didn't have money he told me that they finance so he made sure I got back to work n took great care of my car came and had someone pick me up with my car after I got off from work. Excellent customer service and I was happy with the work they did on my car. Thank you Firestone
5/ 5stars
on November 2, 2015
In a bind because I knew my battery was on it's last legs, I called Firestone about a price for a battery and to see if I could get it done ASAP (it was 4:30 on a Tuesday). The service tech was polite and kind on the phone and then said "bring it on in, I'll take care of you tonight". That was the best news. He went above and beyond.
5/ 5stars
on September 18, 2015
They did a great service and it was completed on time.
5/ 5stars
on June 26, 2015
Used before and will continue, convenient location snd times
5/ 5stars
on May 14, 2015
Great service , work done in timely fashion. Ask for Joshua he is the best!
5/ 5stars
on February 25, 2015
I have been servicing both my vehicles at Firestone for the last 4 years and I am very satisfied with the excellent service to my cars and professionalism and respect that I always receive when I need my car and truck serviced.
4/ 5stars
on February 4, 2015
OK, here's the deal: I've been coming here for 3 years and spent so much money that I've achieved "Platinum" customer status. The customer service is always good and I've never had to take any of my vehicles back due to poor job quality. This last visit was for brakes and everything went very well. Good job. That being said, I almost always have to drop the car off for at least two hours for an oil change. It's a small thing, I know, and it's the only complaint I have. One time, I only waited 45 minutes and that was because there weren't any other customers and they had three techs in the garage. My average wait time is 2.5 hours. The longest was 4 hours. This is Firestone, not Burger King, and I get that. I've noticed that turnover at this store is pretty high. I'm in the store at least once a month and I see a new face almost every visit. Maybe that has something to do with the turn around time? Anyway, that's my two cents.
5/ 5stars
on February 3, 2015
I have been bringing my car to Firestone since I bought it over seven years ago. I continue to bring it back because I trust they will always be up front with me without me feeling like they are having me have unnecessary work done.
5/ 5stars
on January 25, 2015
I have been going to the Firestone on Baltimore National Pike for about 5 years now and wouldn't go anywhere else. They always give great customer service, always give me the best advice on caring for my car and don't try to get over on me for being a woman. I think they are great.I have called the regional office to let them know their staff and location are GREAT!
1/ 5stars
on January 24, 2015
They do a good job but they tell you it'll be an hour and then you sitting there after 2 hours like what's up. Plus I'm pretty sure they had my car finished 30 minutes before I got up and asked them what's taking so long.

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