Firestone Complete Auto Care: Your Source For Tires And Repairs At 4800 Westbank Expy In Marrero

Ready to come in to your local Firestone Complete Auto Care on 4800 Westbank Expy? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

4800 Westbank Expy
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-7p
Emergency Closure: {{ locations[0].alert }}
Store #4642 Managed by Steven Kaplan

A Tradition Of Service At Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have been providing quality automotive service since 1926. If something about your car seems off, our auto care teammates can perform a free courtesy check. We'll check tires, steering, the battery, and more. Additionally, we're committed to offering the most consistent service on the market, all at reasonable prices and short wait times. Come in today or book your appointment online or by phone.

Browse Great Discounts On Tires Today.

Discover Our Range of Auto Repair Services

With 90 years in the car care service industry, we've encountered nearly every automotive issue out there. Here at Firestone Complete Auto Care, we work to provide exceptional car repair service. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, meaning that every service or repair we do is fixed correctly the first time. If it's not, we'll re-perform it at no cost to you. We understand that it's never the right time to fix your car, and that's why we constantly strive to make the process as seamless as possible.

Customer Reviews

(4.4 of 5) - 18 Reviews
5/ 5stars
by  
on April 7, 2016
Staff is very efficient and helpful.
5/ 5stars
by  
on November 2, 2015
I need to have my oil changed to go out town I was pour down raining they did it in about ten minutes wow and I was on my way
4/ 5stars
by  
on October 16, 2015
Prompt service and happy with service will use again.
1/ 5stars
by  
on May 13, 2015
The guys and Firestone were kind, but if you every go to this shop, do not take their "recommendations." I went in for a simple alignment after a minor accident. My wheel was significantly crooked. My mechanic told me I needed and alignment. The tech tells me my shocks and my lower left are too badly damaged for a proper alignment. The recommendations totaled over $1000. I declined. I went elsewhere because I knew for certain none of those problems existed. Personally, I will NEVER spend my money at ANY auto Franchise whether it's Firestone or anywhere else. Thanks.
4/ 5stars
by  
on April 17, 2015
Good good good good good good good good good good good
5/ 5stars
by  
on February 26, 2015
I had a Blowout with one of my tires a few weeks ago. Called my local Firestone store, had a tire in stock for the size tire I needed. Had tire replaced and installed by that evening. I am glad Firestone were able to do a quick turn around for me. Thanks goes out to Mr. Elvis, for making this event successful.
5/ 5stars
by  
on February 26, 2015
I always used them for my tires, I have no complaints. Services are great, staff is attentive good work
5/ 5stars
by  
on February 4, 2015
I often use this store and the service I receive is always very good.
5/ 5stars
by  
on February 3, 2015
When I'm in the area, I use them for tires and oil changes. Also use them because they are a national chain and my job (military) has me living in different locations.
5/ 5stars
by  
on February 3, 2015
they dont give you a run around or any excuses, straight forward and kind service.. i would totally recommend
5/ 5stars
by  
on February 3, 2015
The manager here has always been the most professional and trustworthy auto care service member I've run across! I pass up three other Firestone locations to go to this one! My parents prefer to travel from N.O. East to this location, because they trust this particular service manager and his staff!
2/ 5stars
by  
on February 2, 2015
Great deal, oil change done in timely manner. One major problem. I asked if all the fluids were checked was told yes. Next day my washer fluid was very low. What else did they not check?
5/ 5stars
by  
on February 2, 2015
I have been using them for years!! Very happy customer!
5/ 5stars
by  
on February 2, 2015
I called in advance to inquire about the length of time it would take to replace a flat tire. I spoke with Elvest and he is great with customer service. I didn't have to wait long at all and the service was excellent!
5/ 5stars
by  
on January 26, 2015
I had my vehicle brought there by a Tow truck, it stopped on me and would not start again. I Was called a couple of days later to come pick my vehicle up. After picking it up, I still did not feel comfortable with driving it. It just didn't feel right, I called the shop and spoked with the manager and told him I was afraid to drive it, because it didn't feel right. He told me to bring it back and let them take another look at it. I brought it back and the manager told me when you come back and pick it up you will be pleased. A few days later I was called again to come pick up my vehicle, this time I felt very comfortable while driving it. The Manager was right, I was very SATISFIED!
4/ 5stars
by  
on January 25, 2015
In November I used them for brakes on my truck. Brought in around 7:30 AM and was available by noon and on quote which was good as it was needed. The personnel were pleasant to deal with and informative.
5/ 5stars
by  
on January 24, 2015
I am a regular at this location and they always have been the best to me.
5/ 5stars
by  
on January 24, 2015
I have had most of my cars serviced at the Marrero Firestone Car Care Center for over 25 years. Their most recent manager, Elvis Johnson, and his staff do a great job. When I bring my cars in to determine if I need any repairs, new tires, brake job,etc., he is very honest when determining what service I need on my car. This is very important to me. He puts no pressure on me. In addition to doing a good job in caring for my cars, I feel very comfortable in asking Elvis for any car repair advice. I will continue bringing my cars to Firestone in the future because of a manager like Elvis Johnson.

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