Car Tires And Services At 4818 Outer Loop: Firestone Complete Auto Care In Louisville

Welcome to Firestone Complete Auto Care at 4818 Outer Loop! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

4818 Outer Loop
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #25674 Managed by Sean Flanagan

Professional Auto Repair From Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been leading the automotive service industry since we began in 1926. If your car seems to be running differently, our trained technicians can offer a 19-point inspection, at no cost to you. We'll check fluid levels, suspension, the battery, and more. Additionally, we're committed to delivering the best quality service possible, all at reasonable prices and short wait times. Visit our location today or plan your appointment online or by calling (502) 785-3884.

Browse Great Discounts On Tires Today.

Learn More About Our Different Services

After 90 years of automotive repair, there's almost no car or truck problem we haven't seen. Here at Firestone Complete Auto Care, we pride ourselves on unparalleled auto repair and maintenance. Any services or repairs include our Fixed Right Guarantee, which means that every service we perform is fixed correctly the first time. If not, we will re-perform the service with no additional charge. We understand that it's never the right time to fix your car, and that's why we constantly strive to make your total auto care experience stress-free.

Customer Reviews

(4.3 of 5) - 26 Reviews
5/ 5stars
by  
on October 20, 2016
My car had the alternator go bad and the battery. Steven, Terrence and Sean took great care of me at Firestone. They fit me in and completed all the repairs in a timely manner. Great and friendly staff! Has turned out to be my favorite place for auto repairs and tires.
5/ 5stars
by  
on October 9, 2016
Sean worked with me well, no pressure, offered me a ride home when the repairs were going to take 4-5 hours. Its only been one day, but the repairs seem to have been performed well. Happy at this point.
5/ 5stars
by  
on September 24, 2016
Had a blow out Friday night so slept in the truck because calling for at Tire repair after hours is highway robbery! We went to the Firestone location at 7am on Saturday morning and was greeted by very friendly people who found the tire I needed right away and got me goin again in a very short time. Thanks again!
5/ 5stars
by  
on August 28, 2016
5/ 5stars
by  
on December 22, 2015
I had them do an inspection on my car. They were very friendly, thorough, and professional!
4/ 5stars
by  
on December 19, 2015
Good job in the work will be going back to get some work done
5/ 5stars
by  
on December 2, 2015
The manager was very nice and so was Steve. They took the time to explain everything very thoroughly to me and work me in to their schedule which was very busy as everybody prepared their cars for the holidays.
3/ 5stars
by  
on November 8, 2015
1. They did not have tools to do the alignment had to schedule second appointment. 2. Arived for second appointment lack of communications they did not know they had the tools had to wait a while until they could be found. 3. Overall process too long due to multiple appointments. First appointment 3+ hours. Second appointment one plus hours. Additional travel time because of second appointment one plus hours. Overall process way too long for tire change. 4. Exterior of car around tires and tires were very dirty! You would think they would clean up around tires and tires after an install. Have had new tires at other shops mainly Ken Towery, car was never left that dirty at other places.
5/ 5stars
by  
on November 5, 2015
Very courteous staff, Sean the manager is probably the most carying person Firestone has ever had, great and welcoming environment.
5/ 5stars
by  
on November 4, 2015
Recently I had my car repaired and it required more work than anticipated. Firestone kept me informed of every aspect of the repair prior to doing anything and explained what they were doing. They provide excellent customer service and good workmanship, that is why I keep coming back
5/ 5stars
by  
on September 23, 2015
They worked on a my vehicle in Kentucky while I was in North Carolina...we worked everything out over the phone and the service was done exactly as I asked...they kept me informed even though it was a long distance call. The person I talked to was courteous, helpful, knowledgable and did not try to take advantage of the fact that I was not there...Again excellent service. These types of interactions is why I take my vehicles only to Firestone.
2/ 5stars
by  
on September 12, 2015
They put wrong weights and didnt balance tires right
5/ 5stars
by  
on August 11, 2015
Sean was professional and helpful. He gave me a great deal.
5/ 5stars
by  
on August 7, 2015
GOT IT RIGHT, GOT IT FAST, AND THEY SAVED ME MONEY
1/ 5stars
by  
on August 6, 2015
THE WORST SERVICE AT THE FRONT DESK SO SO RUDE AND OVERCHARGED A LINE OF PEOPLE!!!
5/ 5stars
by  
on June 15, 2015
Had an appt for 1200pm they took my truck in early when I arrived. Confirmed I needed an alternator, they got the part kept me informed of the status until it was complete. The staff and manager are always very nice and I trust them to fix my truck I drive an extra 20 miles to go to this firestone anytime I need work done on my truck.
5/ 5stars
by  
on June 2, 2015
Excellent, Sean the Manager and Steve at the front desk as well as All Service Techs are professional and explain in detail what is the best for my vehicle=They are GREAT and I wouldn't take my RAV4 anywhere else! Thank you!
5/ 5stars
by  
on May 12, 2015
These guys hooked it up!! Incredible customer service and outstanding work. I will definitely be a returning customer. Steve at the counter and Matt in the shop on outer loop really know their stuff.
1/ 5stars
by  
on May 5, 2015
Got a set of tires and can't understand why I was charged with 2 labor charges. The first charge was for the alignment, which was at the top of my receipt, and another labor charge at the bottom of the receipt. I have the printout from online. Mounting, etc was free except for the stem and disposal of 2 of the tires. Please explain
2/ 5stars
by  
on February 25, 2015
Not to happy waited almost 4 hours to get tire repaired and rotated that was on warenty they wanted to do full vehicle inspection because on the time I had already waited I went in shop ask them to only do tires but when I got vehicle they only repairs it very dispontied though gold customer would have had better service this was on outter loop I have to drive 30 miles to get there I would like to have had better service never had that problem in tn when I lived there thanks for your concern for better service.
5/ 5stars
by  
on February 8, 2015
I go alot this location and get great service every time.
5/ 5stars
by  
on February 7, 2015
We always feel confident that we are being taken care of and not taken advantage of!
5/ 5stars
by  
on February 3, 2015
have been using them for over 10 years, would not take my cars anywhere else!
5/ 5stars
by  
on January 25, 2015
My friend referred me to this Firestone! So happy she did! Always get great and prompt service! Very happy to have them to take care of my car.
4/ 5stars
by  
on January 25, 2015
Wheel bearings were bad, the staff called my warranty company got authorization to repair all while I was at work. Only suggest would be a shuttle service for people who have to work.
5/ 5stars
by  
on January 25, 2015
Every time I go, I am welcomed with a smile. I feel the service is excellent. They are extremely helpful. I also like that they go out of their way to insure I get the best job done in the time slot I need.

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