Firestone Complete Auto Care: Your Source For Tires And Repairs At 7700 E Kellogg Dr In Wichita

Ready to come in to your local Firestone Complete Auto Care on 7700 E Kellogg Dr? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

7700 E Kellogg Dr
Get DirectionsHours + Information
Sun9a-5p
Mon7a-8p
Tue7a-8p
Wed7a-8p
Thu7a-8p
Fri7a-8p
Sat7a-7p
{{ locations[0].alert }}
Store #16454 Managed by John Silhan

Professional Auto Repair From Firestone Complete Auto Care

At Firestone Complete Auto Care, we have been providing quality automotive service since 1926. If you think your car could have a problem, our professional teammates will give your car a free courtesy check. We'll check tires, air filters, belts, and more. Plus, we're committed to giving you the best service possible, at affordable prices and a quick wait time. Come in today or schedule an appointment by phone or online.

The Source For Great Offers On Tires.

Learn More About Our Different Services

After 90 years of automotive repair, we've encountered nearly every automotive issue out there. Here at Firestone Complete Auto Care, we strive to provide exceptional car repair service. Our products and services are covered by our Fixed Right Guarantee, meaning that every service or repair we do will be done right. If it's not, we'll re-perform it at no cost to you. We know there's never a good time to get your car fixed, and that's why we constantly strive to make the process as seamless as possible.

Customer Reviews

(4.1 of 5) - 34 Reviews
5/ 5stars
by  
on March 22, 2016
These guys were great. I dropped off my car thinking it would take all day and I got a call back in an hour. I knew my car needed some repairs, but I couldn't afford all of them at the time. The service technician let me know what repairs were urgent and when I paid they let me know about the Firestone credit card for when I want to comeback for more expensive repairs.
5/ 5stars
by  
on December 11, 2015
Great staff and prompt service! I would recommend Firestone to family and friends.
5/ 5stars
by  
on November 17, 2015
I used this Firestone location to have a damaged tire patched, balanced and put on my car! Its never a fun time to have a flat tire, but their service made it more than bearable!
5/ 5stars
by  
on October 30, 2015
The manager answered the phone for me a half hour before opening. I told him my needs and the doors were open for me as soon as I arrived. I told him that due to a budget crunch I needed the least expensive tires he had and that is exactly what he sold me. He did not try to push me into anything else I could not afford and had me done in no time. Kudos to this center as this is how a business should be run!!
5/ 5stars
by  
on October 29, 2015
I just replaced two front tires of my car and oil change a few days ago. I thought that all I need for my car. However, the salesman service informed me there is another problem that needed to fix for my car per technician recommendation that would help my car stayed in good condition and drive safe. Thanks goodness! They have done a free check during tire installation so my car's problem got to find out. I trusted this service, I went to that store anytime my car needed to repair or oil change.
1/ 5stars
by  
on October 4, 2015
I went in because my brakes were starting to squeak. I had to go back three times because my brakes started locking up and making the entire truck vibrate when I was driving.
1/ 5stars
by  
on October 2, 2015
I went in because my breaks were acting up a little and by the second time I had them fixed they were worse than when I started. Over 500 dallors later.
5/ 5stars
by  
on September 23, 2015
I had a bunch of questions about tires and they answered every little one. They were polite about it too--- no obvious signs of annoyance or exasperation. Thanks for the quality tires and services!
4/ 5stars
by  
on September 20, 2015
I used them a week ago to do oil change;brakes and rotors services.
5/ 5stars
by  
on June 21, 2015
I ordered a set of tires on-line and set an appointment which was confirmed immediately. Driving to the appointment, the sales manager called me and confirmed the appointment adding that he had the tires I requested brought in from another store. There was NO wait. There was NO pressure. Once the tires were mounted, balanced and placed on my vehicle, an alignment check was recommended. When that revealed only slight imperfections, Daniel (shop manager) suggested I forgo the cost of the alignment and just return every 5,000 miles to have the same tires rotated. This saved me an additional $90. Upfront and honest best sums up this bunch. Well Done!
5/ 5stars
by  
on May 26, 2015
I was in Wichita for a doctor appointment for my daughter. We had a low tire found out a tire was to close to the side wall from the Midas store they told us to go to Firestone for a tire. We got there about 6:00 pm. They were very nice worked us in and put a new tire on, so we were able to get home to Great Bend, Kansas
4/ 5stars
by  
on May 12, 2015
I have used Firestone on the past and was happy with the prices and the service. I will return again.
5/ 5stars
by  
on May 3, 2015
They got me in right away. They put on 4 new tires and balance and checked my alignment. They were done so fast I didn't even get to finish watching my show! It was great. The staff was also friendly and knowledgeable.
5/ 5stars
by  
on May 2, 2015
Service was great. The rebate process is very disappointing. I have now received "spam" and unwanted emails. I have unsubscribed but in hopes to control the unwanted emails. However, the rebate website is not encouraging. Really hate this process.
3/ 5stars
by  
on April 19, 2015
This time I would say Average or Below because of 2 reasons:- -This is the 4 time I have taken my car to your place,(90,400 miles, 91,500, 93,500,97,800 miles Apprx, I have receipts of all service records)You don't maintain history of my car records.I was surprised to hear that during last time service oil filter cap was not closed properly. I would ask the same question you why did you do like this last time service?-No replay from your team as no history of service records. -When I asked for My car dash board light is not showing up only during night mode (due to illumination control which I was not aware) you told it comes under electrical maintenance service and 100$/hr. I was requesting just help me, if I am missing anything to control illumination. Finally my friend helped me to show that. I hope this 1 min help your team can also do that without giving quotation.
5/ 5stars
by  
on February 27, 2015
The service crew and the guys that checked me in were great to work with. Very attentive and excellent service on my vehicle
5/ 5stars
by  
on February 27, 2015
They have always treated me with courteous, timely service. They work hard to help me accomplish my car repairs/service within my budget. They really go above and beyond and are an excellent example of a good, fair business. I recommend them highly.
5/ 5stars
by  
on February 26, 2015
The staff at the Kellogg and Rock location know me very well. They are very efficient and knowledgeable.
5/ 5stars
by  
on February 26, 2015
The service on my car was performed quickly and efficiently.
5/ 5stars
by  
on February 26, 2015
I have been using Firestone for all my car needs for the past 20 years! Never had a problem! The best part is they have never talked to me like I'm an idiot since I am a girl! Rather go to Firestone even when traveling.
2/ 5stars
by  
on February 25, 2015
As a retired automotive tech I know a lot of stuff about cars in general. The service I received was disorganized and shoddy at best. They didnt ask what tires I was replacing till a few HOURS after I dropped my car off at a scheduled appt. Then when I got there to pickup my car 3 hours later, 10 minites before closing, they still wasnt done. They sent the alignment tech home early and they wanted me to come back the next day to "get her all buttoned up"... 2 tires and an alignment should not of taken 4 hours to do. The worse thing is they didnt communicate at all... they didnt call saying they were running behind or a anything. what if they closed up with it not done... I wouldnt have a car to drive home in.. I love firestone, and as a new customer to that shop I expected better service.... like all the other firestones. I just will not go back to the webb/k96 firestone ever again!
5/ 5stars
by  
on February 3, 2015
Always get me in quickly when i have an emergency or just need a tire rotation!
5/ 5stars
by  
on February 3, 2015
I have both my Ford and my Gran Prix serviced there and purchase my tires there as well. Couldn't be more happy with the quality of care and repairs I have received. They stand behind all their warranties...and have always taken care of me. Nice friendly atmosphere tool . I recommend them to everyone. Seems as though most of my friends currently go there anyway! Good Job Firestone!!
5/ 5stars
by  
on February 3, 2015
Repairs and service were done in a timely manner and staff was very helpful
5/ 5stars
by  
on February 2, 2015
On this vechicle firestone is the only company that has worked on my van
4/ 5stars
by  
on February 2, 2015
I had a tire that was ruined. I was able to get a new tire, but they were unable to mount it. I drove to Firestone and they were able to accommodate me.
1/ 5stars
by  
on February 2, 2015
I have used your Firestone to purchase, rotate, and repair tires for my Subaru Forester for several years and, for the past 2-3 years, have had tires rotated and oil changed there. Until this last visit I have been very pleased with your service. Last time, though, the tech who changed the oil neglected to fill the oil. The car is quite new and has never used oil. It began to make odd noises and we checked the oil and found only 1/2 quart. Had to add 5 quarts and it takes only 5.5. Fortunately I think we found the problem before engine damage, but I was about to take off on a road trip with few service stations along the way.. I haven't decided whether or not to return to your store.
2/ 5stars
by  
on January 27, 2015
I have used the Firestone at Towne East Square in Wichita, Kansas for almost 15 years for both my company and personal vehicles. Due to my inconsistent work schedule I always appreciated being able to bring vehicles in for oil changes without an appointment. The last two times I brought a vehicle in I was told that they would not have time for an oil change and that I must set up an appointment in advance. I'm not sure why this aspect of their service has changed but unfortunately I will switch to someone a little more flexible.
1/ 5stars
by  
on January 26, 2015
Recently had coolant replaced. Normally Firestone sucks the coolant out. I ask that it be drained, and the manager said they would do so. I also paid $10 for a service check: tires, oil,.... They reported all fine. After picking up the car I had my car checked at another service company. The tires were 29, 31, 37 and 40, which showed that Firestone had not even checked them. They also showed oil to be low. They said the brake rotors were not as worn as the 4mm that Firestone had told me. They said the coolant drain valve had not been turned, because I had put a small amount of seal on it that had to be broken if opened. Firestone has done service on my families cars for years. All said I no longer have trust in Firestone and will not return.
5/ 5stars
by  
on January 25, 2015
I have been coming there for many years. The manager John does a good job and is fair. His crew does a good good job and does quality work at a fair price. If not, they make it right.
4/ 5stars
by  
on January 24, 2015
Had a leak in tire and they spent lots of time to find and repair
5/ 5stars
by  
on January 23, 2015
Every time I take my vehicles in for service I'm cheerfully greeted, the coffee is hot and ready. Durrell (sp) and his team of professionals are always ready to help. Keep up the great work!!!
5/ 5stars
by  
on January 23, 2015
I never have a bad experience with Firestone. Carry life time alignment, brakes, tire rotation and have all my oil done here. They are fair priced and when they discover something on the inspections they offer to fix the problem. Never give me any grief if I do not want to fix it at that time. Major maintainence included a strut replacement. Best price in town and down correctly.
3/ 5stars
by  
on January 23, 2015
Provide good service but some of their services are very costly unless you have a coupon or can negotiate a fair price.

Firestone Complete Auto Care Locations In Your Area