Firestone Complete Auto Care: Your Source For Tires And Repairs At 2424 N Greenwich Rd In Wichita

Ready to come in to your local Firestone Complete Auto Care on 2424 N Greenwich Rd? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

2424 N Greenwich Rd
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-7p
Emergency Closure: {{ locations[0].alert }}
Store #327694 Managed by Shawn Smith

Professional Auto Repair From Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been leading the automotive service industry since we began in 1926. If your car seems to be running differently, our trained technicians will take a look for free with our courtesy check. We'll examine oil level, suspension, hoses, and more. Plus, we're dedicated to providing the best auto repair possible all at reasonable prices and a short waiting time. Come in today or schedule an appointment by phone or online.

Find Great Deals On Tires For Your Car.

Learn More About Our Different Services

After 90 years in the automotive industry, we've seen just about every car problem out there. At Firestone Complete Auto Care, we pride ourselves on exceptional car repair service. Our products and services are covered by our Fixed Right Guarantee, which means that every service we perform will be fixed correctly the first time. If it's not, we'll re-perform it at no cost to you. We know that finding time to fix your car is difficult, so we do our absolute best to make your total auto care experience stress-free.

Customer Reviews

(4.6 of 5) - 55 Reviews
5/ 5stars
by  
on June 3, 2016
The service here was AWESOME. I will be coming back for any and ALL my auto care needs in the future. The staff was very professional and understood the impact it has on customers when their vehicle is unavailable to them.
5/ 5stars
by  
on April 23, 2016
This Firestone complete Auto Care at Greenwich Road have always given us great care and concern for our vehicles and our family's vehicles over the last few years. I highly recommend them.
5/ 5stars
by  
on April 19, 2016
We arrived on a Sunday afternoon and they got the vehicle in quickly. They didn't find anything wrong initially, but recommended that we leave it there overnight and have it looked at more in the morning. The technician took us and our luggage across the street to a hotel. They were able to diagnose and fix the problem in a timely manner.
5/ 5stars
by  
on April 7, 2016
I've taken my Lexus SC400 to several shops to have my rear wheels aligned, but to my dismay, none were able to free the camber adjustment bolt, until I took my car to the firestone store on North Greenwich Road in Wichita, KS. Ryan was able to loosen the bolt and align my rear wheels. Consequently, since I needed new tires, I went back and purchased 4 Turanza Sereniy Plus tires and what a smooth ride I have now. I'm very impressed with this store.
1/ 5stars
by  
on April 4, 2016
Bad service feel like I was taken advantage of, and lied to would not recommend
1/ 5stars
by  
on April 4, 2016
5/ 5stars
by  
on March 30, 2016
5/ 5stars
by  
on March 28, 2016
5/ 5stars
by  
on March 20, 2016
5/ 5stars
by  
on March 20, 2016
5/ 5stars
by  
on March 19, 2016
These guys stayed late to put brakes on my car when other shops said no because it was too close to closing time. Dan was friendly, helpful and even found a discount for brake pads for me. I would go back if ever in need of car service while in the area. Highly recommend these guys!
5/ 5stars
by  
on March 19, 2016
The employees at the Clarksburg site are always very nice and answer any questions that I have.They back up their product if anything does arise. I have taken my last three vehicles to them and trust them to do what is needed to be done.
5/ 5stars
by  
on March 17, 2016
5/ 5stars
by  
on March 16, 2016
Great service. On time
5/ 5stars
by  
on March 16, 2016
The staff was nice, the tech used a torque wrench on the wheel lug nuts (proper procedure) and tires were a great price.
5/ 5stars
by  
on March 14, 2016
This particular location on Rosemead takes such good care of me. I don't feel like they take advantage of me or try to sell me anything I don't need. I recently got a tear in my tire all of a sudden and had to go in about 3:30 on a Saturday to repair it. I had dinner plans at 5:00 for family that was moving away. The guys told me they would get me in and out before 5:00. Well, the tech didn't see the order to also do the alignment after putting the tire back on and had to go back, which would make me even more late. They hurried to get it done, we joked bc I failed to tell them I still had to shower before dinner. They are a great bunch of guys and would recommend anyone to go there. It was my fault for running late and they really helped me out!!!
5/ 5stars
by  
on March 14, 2016
Don was very helpful and polite. Great service. Would love dealing with him and Dennis again.
4/ 5stars
by  
on March 14, 2016
5/ 5stars
by  
on March 13, 2016
5/ 5stars
by  
on March 13, 2016
We had been to 3 othere tire places and they were horrible. Didn't know their product and tried selling us tires that were incorrect for our vehicle. It was very discouraging. The staff and Firestone was very knowledgeable and took the time to understand our needs to balance budget without sacrificing quality. They took the time to help us understand everything about the different products available to us. They had everything in stock for same day service. They kept us informed throughout the whole process. The staff met and exceeded our needs.
5/ 5stars
by  
on December 7, 2015
We need our car to be fixed as soon as possible, though firestone greenwich schedule is full they willingly accommodated our car that day. They courteous and with the kind of service they were giving us for several years we totally trust all their work. Kidos
5/ 5stars
by  
on November 13, 2015
I USED FIRESTONE FOR THE FIRST TIME LAST WEEK AND WAS ABLE TO GET IN AND OUT IN A REASONABLE AMOUNT OF TIME. THE GUYS THERE WERE ALL VERY POLITE AND HELPFUL. I FEEL LIKE THE AMOUNT OF MONEY I PAID FOR THE SERVICES I RECIEVED WAS VERY REASONABLE AS WELL. FINDING A PLACE YOU CAN TRUST, ESPECIALLY BEING A FEMALE IS HARD TO FIND. I WILL BE GOING BACK TO FIRESTONE FOR ALL MY MECHANICAL NEEDS. THANKS FIRESTONE!
5/ 5stars
by  
on November 12, 2015
I continue to return to Firestone because the people are professional and pleasant to deal with. They may not be the cheapest option out there, but they always take care of me and my family. While I hated to part with the money for new tires, they explained all the options and gave me time to think and discuss the finances with my wife. I probably could have had the tires replaced someplace else, but I drove away knowing that the job was done right and that I would be taken care of if anything were to go wrong.
5/ 5stars
by  
on October 6, 2015
Great service. I waited while they worked on my vehicle and wait was comfortable.
5/ 5stars
by  
on September 28, 2015
Had tires replaced and they did a great job. Will use them again.
5/ 5stars
by  
on September 11, 2015
I use them for all my auto needs on all my vehicles .They always work with all my needs and I have built a relationship with a certain location that listen to what my auto needs are.
5/ 5stars
by  
on July 7, 2015
I had called a couple times to set an appointment, once a week for two weeks. It was pretty last minute so I understood that I wasn't able to get in right away and both times I said I'd call the next week to schedule something. The third week I called for an appointment with enough notice to get accommodated. I waited for my oil change as usual. This time took about an hour which I was fine with. At check-out, I noticed a discount, but I hadn't brought in a coupon or anything. I do get coupons in the mail and I always forget to bring them in. Maybe someone noticed me calling in several times to make an appointment and decided to give me a cool discount? Also at checkout, I was expecting a ton of suggestions on things to fix on my car, but the guy that helped me wasn't pushy and didn't suggest too many things. Maybe because I declined them all about 8 or 9 different times now and they've decided to give up? Anyway I got the oil change I needed and am happy with that.
5/ 5stars
by  
on July 7, 2015
I went in for an oil change and had the technician look at a front end noise. The oil change took no time at all and the technician found a loose nut on the torsion trailing link. I asked the technician if he could put some Loctite on the nut and he said he could. So he put the van back up with out any quarrels and loosened the nut and applied the Loctite. We then went for a ride to try and duplicate the noise and it was gone. This kind of service is hard to find these days and I will be a happy return customer from now on.
5/ 5stars
by  
on June 17, 2015
Had to get two new tires put on last week and received the same great service I always receive at Firestone.
5/ 5stars
by  
on June 16, 2015
I use this Firestone on a regular basis and tell my friends about the great service they provide. It is hard to find honest professional service in the car service field these days. Shawn and his guys have always done so.
5/ 5stars
by  
on June 15, 2015
I have used them for quite a while now.. Never had any problems.. They always get me in even if it is last minute when I call.. Always friendly and respectful.. Even though I am a woman they never say there is nothing wrong... I will continue to go to them for all my auto needs.. Thanks guys.
4/ 5stars
by  
on June 11, 2015
I had new tires put on a few weeks ago. They are great
5/ 5stars
by  
on May 23, 2015
Booked online and got an appointment later that day. Great service
5/ 5stars
by  
on May 20, 2015
I took my car in when it started making a grinding noice. They found that the break pads needed to be replaced. So glad I took it in and they were able to get it done so quick!
5/ 5stars
by  
on May 14, 2015
Dealer quotes almost $800 for new alternator. Your folks did the job for less that $500 and I was out in an hour and. Half. Thanks!
5/ 5stars
by  
on May 6, 2015
Every good to what I expected. That is all I want to say. Please allow customers/reviewers to write as many words as we want. Otherwise, no more reviews next time.
5/ 5stars
by  
on April 19, 2015
The guys here are helpful and informative, every time I go this Firestone. I am from out of town and actually prefer to have my oil changed here versus where I live. They let me know exactly what I need and what I may need in the future. And they never make me feel inferior for being a girl and talking about my car. They'd don't talk above my head but they don't insult me either. I have never had to question their service charges. The wait time has never been longer than I expected or was told. They called me and let me know the progress on my vehicle. I really just don't have one bad thing to say about this location. They have a loyal out of town customer with me!
2/ 5stars
by  
on March 2, 2015
I've had several bad experiences with the Wichita Rock Road Firestone. The latest made me decide I will not go back. I had my shocks replaced. I never had a noise before and now I have a bad rattling in my left front whenever I go over a bump. I took it back in and was told they could not duplicate or find anything wrong. I get angry every time I hear that new rattle. I did not spend $800 to have my truck rattle. I wish I'd never taken it in.
5/ 5stars
by  
on February 28, 2015
As a young lady who has had bad experiences at auto/brake/tire stores, thus particular day was stressful. I looked online to get a price quote for the tire. When I got to the store, they did not have it in stock. He offered an additional tire that was more expensive, then offered to go to another store to get the one that was showing online. I felt very comfortable with his honesty. He could've tried to up sell me, and not give me the option to have the tire that I initially wanted, but he was kind and honest. I will definitely be back.
5/ 5stars
by  
on February 27, 2015
I went in for a simple oil change but wanted to check on some other minor problems. As it turns out the minor leak was not so minor but the crew at Firestone were able to fix it within a day and I am back on the road
1/ 5stars
by  
on February 26, 2015
I found the service manager to be very arrogant and discarded my concerns. We will not be returning
5/ 5stars
by  
on February 26, 2015
I had my oil changed recently and it was done promptly and with friendly service. I generally have avoided the large national chains like Firestone due to issues in the past including trying to sell me services and products I didn't need. It's refreshing to simply go in and get the service I request. They do suggest other services that I probably do need but there is no high pressure or dire warnings of imminent failure of parts, etc.
4/ 5stars
by  
on February 25, 2015
Changecation is great. The service was pretty good. I wish they would have reset my oil change indicator.
4/ 5stars
by  
on February 3, 2015
I had taken my daughter's car to several mechanics for a check engine light. Everyone charged me for replacing this or that but it never fixed the problem. A couple of hours work and it was all fixed at Firestone.
5/ 5stars
by  
on February 3, 2015
I discovered Firestone a few years ago. I thought they were just a tire shop, but found out that they do it all. I have been getting my oil changed there since I found out about it and I love it! It's clean, the staff is friendly, and the service is excellent. I recommend Firestone to everyone I hear talk about car service.
5/ 5stars
by  
on February 2, 2015
My daughter was having trouble with her heater blowing hot air. We dropped it off and they diagnosed the problem as a slow leak in the radiator. We gave the go-ahead to fix it, they ordered the part and in a couple days it was in and they knocked it out in the same day. Everyone is happy and it's been a couple weeks now with nice heat and no loss of coolant.
4/ 5stars
by  
on January 27, 2015
They are great at getting you in and out with a good attitude. They usually provide evidence of what is wrong and a good explanation.
4/ 5stars
by  
on January 26, 2015
good people good service would come back needed vip service
5/ 5stars
by  
on January 24, 2015
Oil change new wipers for new used car we bought have been going to the same Firestone for 5 years always a great experience.
4/ 5stars
by  
on January 24, 2015
The service was really fast. I'm just not the largest fan of the fact I spelled my name out while the guy was inputting it into the system and he still messed it up. This tells me he wasn't listening. Hope he listens to the important things at least.
5/ 5stars
by  
on January 24, 2015
Their hours allows me the flexibility I need to get my car in.
5/ 5stars
by  
on January 24, 2015
These guys ate very customer focused and work hard to make sure they ate satisfied.
5/ 5stars
by  
on January 23, 2015
I was there 2 weeks ago for an oil change. While there the tech noticed my pickup had a cargo light out and replaced it. There attention to detail is beyond reproach and I know vehicles run great when they leave.
5/ 5stars
by  
on January 23, 2015
My car tires seem to attract nails. In the past year BOTH vehicles have been the victim of nails and slow leaks. I was able to take the cars to Firestone and have them patched up and back on the road within an hour at a great price. Thanks!
5/ 5stars
by  
on January 23, 2015
Called in earlier in the week had a nail in tire. They got the vehicle right in without even an appointment. Also recommended some additional service that I needed to get done. Great Work.

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