Car Repairs And Tires At 10951 Shawnee Mission Pkwy From Your Shawnee Firestone Complete Auto Care

Ready to come in to your local Firestone Complete Auto Care on 10951 Shawnee Mission Pkwy? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

10951 Shawnee Mission Pkwy
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Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-7p
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Store #19194 Managed by Chris Romero

A Tradition Of Service At Firestone Complete Auto Care

At Firestone Complete Auto Care, we have offered top quality car and truck repair since our beginning in 1926. If your car seems to be running differently, our trained technicians can offer a 19-point inspection, at no cost to you. We'll inspect oil level, steering, hoses, and more. Additionally, we're committed to offering the most consistent service on the market, all at great prices and quick turnaround times. Visit our location today or plan your appointment online or by calling (913) 396-6715.

Find Great Deals On Tires For Your Car.

Learn More About Our Different Services

After 90 years in the automotive industry, we've seen nearly every problem your car or truck could have. At Firestone Complete Auto Care, we believe in offering exceptional car repair service. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, which means the service or repair will be fixed correctly the first time. And if it was performed improperly, we'll redo it at no additional charge. We understand that it's never the right time to fix your car, and that's why we constantly strive to make the process as painless as possible.

Customer Reviews

(3.9 of 5) - 25 Reviews
5/ 5stars
by  
on December 7, 2015
The store MGR was extremely knowledgable regarding my 2004 Corvette and tire characteristics. Very pleased with the new tire and price.
5/ 5stars
by  
on November 28, 2015
Black Friday Oil Change you think would be hairpulling but this place made it quick and easy. Thanks guys
5/ 5stars
by  
on November 23, 2015
Recently I purchased a set of tires for my 2004 Corvette. I spoke with Chris, the store Manager and he was extremely knowledgeable with performance tires. They did a great job installing the set of tires.
4/ 5stars
by  
on November 10, 2015
Great tire recommendation. Confusion on lifetime rotate and balance. Had to make a second trip back. Good price but have found them online cheaper.
5/ 5stars
by  
on September 18, 2015
They didn't have time to do the service but they did it anyway. They cared that I had to drive on the freeway with a tire at risk of blowing out and they took the extra time to get it changed.
5/ 5stars
by  
on August 16, 2015
I have been to a few different Firestone Autocare stores around Kansas City and the Shawnee Store # 19194 stands out as having the friendliest service team.
2/ 5stars
by  
on August 6, 2015
I brought my car in a few weeks ago for an oil change, which I made an appointment for. It was at 1030 we arrived 10 mins early. When we asked how long it would take the employee said 1 hour. We decided to go home and eat instead of waiting there. They looked pretty busy so I decided to give them 2 hours before we went back. When getting back I quickly realized my car hadn't even been touched yet. It was still in the same spot I parked it in. I was a little upset. When I walked inside the gentleman told me it would still be another hour. Never once said sorry or offered me anything for the inconvenience. After the third hour of waiting my oil change was finally done. I completely understand being busy. I work in a pharmacy I know how it goes when things get behind, but I also know how to give realistic wait times and always apologize for any inconvenience caused. That was my first time going to Firestone for anything and I will probably never go back.
5/ 5stars
by  
on June 1, 2015
Amazing service and friendly atmosphere! Very knowledgeable with products and service.
5/ 5stars
by  
on May 2, 2015
Chris, the Manager, is running a top notch store. I was in and out quickly, and they made sure to keep me informed and that I was satisfied.
4/ 5stars
by  
on March 1, 2015
Good fast service. No pressure on recommendations.
1/ 5stars
by  
on March 1, 2015
Firestone consistently misdiagnosed problems, which I end up getting properly fixed at Ford. I do not trust them.
5/ 5stars
by  
on February 26, 2015
The staff were friendly, they got started right away, they were fairly quick and very knowledgeable. They patiently helped me pick the right tire for my vehicle and needs.
5/ 5stars
by  
on February 26, 2015
Good price quick scheduling and John was great to work with.
5/ 5stars
by  
on February 26, 2015
I do believe the attention and courteousy at Firestone is a step in the past. I can't remember when I was treated so well and the work that was preformed was great. They have sure earned my loyalty to take all my vehicles there. It is good to know that a company cares. Thanks so very much.
5/ 5stars
by  
on February 25, 2015
Chris the Mgr took great care of me like always! There is a reason why recommend everyone I know to Chris in particular.
5/ 5stars
by  
on February 19, 2015
This visit was another example of the great service I have received from Firestone especially at this store.
4/ 5stars
by  
on February 6, 2015
Will continue to use firestone as long as prices are competitive
1/ 5stars
by  
on February 4, 2015
Can't trust technicians to check service manuals..
5/ 5stars
by  
on February 3, 2015
I go there all the time for my 4 cars to get service drive from Lees Summit to have Chris and his staff do all maintenance on my cars
5/ 5stars
by  
on January 31, 2015
I have been using this particular Firestone Store (Shawnee, KS) for my Vehicle Services for 15 - 20 years, or more. Chris, the Manager, has always gone out of his way to provide for my Vehicle needs. This store's previous Manager (Bill) also provided exceptional SERVICE.
1/ 5stars
on January 28, 2015
Refused to repair a nail puncture on a tire with road hazard protection, then wanted prorate the tire at 50% with 9 of original 11/32 tread remaining. Had the tire repaired elsewhere and have driven several thousand miles without a problem. I will never buy another Firestone or Bridgestone tire
1/ 5stars
by  
on January 26, 2015
Needed to get a battery replaced and was almost to 60K miles so asked them to check out car since they advertised 6 mos same as cash. Mechanic tried to sell over $1000 of unnecessary service, then they told me I didn't qualify for a card, (after they had my name wrong 5 times) Then they called-oops, their mistake- I actually did qualify and if I wanted the 6 mos no interest-I needed to return to the store when the manager was in(2 days later) to get everything correct. My car hasn't run right since I left and I cannot wait to pay them off and NEVER will return
1/ 5stars
by  
on January 24, 2015
New Interstate battery was installed under Honda bracket from factory. This prevented cable from tight contact and batty cable disengaged at 1" pm at 70mph My concerns were dismissed entirely by the manager. As a former ICU nurse I urge people to avoid this location. 1/25/2015
5/ 5stars
by  
on January 23, 2015
Had a whole new set of tires put on my daughter's vehicle - the cost was reasonable (for really good tires) and the service was excellent - my vehicle was done well before I was exepcting it to be completed.
4/ 5stars
by  
on January 23, 2015
Every time I have used their service,I have had a good experience.

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