Car Tires And Services At 9502 Nall Ave: Firestone Complete Auto Care In Overland Park

Welcome to Firestone Complete Auto Care at 9502 Nall Ave! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

9502 Nall Ave
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-7p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #23760 Managed by James Zieger

HOLIDAY HOURS

Please note our hours for Easter

  • 04/16 Closed
  • Professional Auto Repair From Firestone Complete Auto Care

    Welcome to Firestone Complete Auto Care, where we have been leading the automotive service industry since we began in 1926. If something about your car seems off, our professional teammates will take a look for free with our courtesy check. We'll check tires, wipers, belts, and more. Plus, we're dedicated to providing the best auto repair possible at affordable prices and a short waiting time. Visit our location today or plan your appointment online or by calling (913) 967-3407.

    Browse Great Discounts On Tires Today.

    Discover Our Range of Auto Repair Services

    After 90 years of automotive repair, we've seen just about every car problem out there. Here at Firestone Complete Auto Care, we strive to provide exceptional car repair service. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, meaning that every service or repair we do is done right the first time. And if it was performed improperly, we'll redo it at no additional charge. We know there's never a good time to get your car fixed, and that's why we constantly strive to make the process as seamless as possible.

    Customer Reviews

    (4.4 of 5) - 19 Reviews
    1/ 5stars
    by  
    on March 12, 2017
    I had to take my car back to Firestone because they mounted a tire backwards...it read THIS SIDE INWARDS clearly on the side of it. When I got there I was pissed and I definitely let them know it. I was wasting my Sunday in a tire store. I was kept there 90 minutes to re-mount one tire. 2 hours after I parked my car back in my garage, I backed it out to go to the store. Underneath my car was an oil puddle 18 inches long and 6 inches wide. I lease a 2016 Camaro that has never leaked a drop of oil in the year I've had it. The agency are the only people that have changed the oil; there are a number of oil changes included with my lease terms. My oil was changed by the agency last October. I put the car on floor jacks and saw the oil filter was leaking and of course when I checked it had been loosened up enough so it turned in my hand.
    1/ 5stars
    by  
    on March 12, 2017
    I was there 9 March for 2 tires on my car. Someone blew it and put the passenger tire on inside out. Inexcusable. $800.00 I spent and now I have to go back Sunday and waste time. I go in and rightly give them hell for blowing it. They fixed the tire and 2 hours after my car had been parked back in my garage, a lake of oil 18 inches long and 6 inches wide is under my car. The car is a 2016 Camaro that I lease. It has only been serviced by the agency and the oil was changed last October. It has never ever leaked a single drop. 2 hours after coming back from your shop after having to lose 90 minutes getting the tire mounted correctly there is a lake of oil under my car. I looked and it appeared to be coming from the filter. So I had to put my car up on floor jacks in my garage and sure enough...the filter had been loosed so much I was able to easily turn it in my hands..and oil was seeping off of it. A crime was committed and I have already complained to Firestone. I will also file a formal complaint to the Better Business Bureau. I don't know who did this...but the people that run the location on Nall Avenue on Sunday 12 March sure know who was working that day.
    3/ 5stars
    by  
    on November 9, 2016
    I would like to bring the car in once and not have an up charge ! I would also like to know more about what is wrong and why I have to do what they recommend !
    5/ 5stars
    by  
    on May 16, 2016
    The guys at this location are always friendly and get work done in a timely manner and give the best price at the time of sale. (coupons, promos, etc.)
    5/ 5stars
    by  
    on March 10, 2016
    I have been using this particular Firestone for about 10 yrs. because all the employees there are knowledgeable and friendly. I have never been in there, busy or otherwise, when they haven't given their full attention to a customer and the time and attention to give the best service possible. I appreciate knowing that my car gets all the service it needs and it gives me peace of mind to know that it is a safe care to drive. I trust them. It is much more than a tire store as everyone sometimes would believe.
    5/ 5stars
    by  
    on December 14, 2015
    They were quick to assist and very helpful. Great customer service too, Jonathan was very friendly and helpful.
    5/ 5stars
    by  
    on November 30, 2015
    On November 21, 2015 I came in for new tires and a second opinion on my car. Being a single mother I felt other places were taking advantage of my circumstances and a friend referred me to Firestone. From the moment we walked in Jeremiah treated me with value. He went out of his way and used the charts to explain what was going on with my car. This was the first time in three years that I truly felt valued and it meant something to me! Love my tires and I can tell the difference. Thank you for taking the time to explain. Most of all, thank you for treating me with such kindness. I'll be spending my next few paychecks at Firestone getting my car fixed because I found a place that can be trusted. Awesome-Sauce!
    4/ 5stars
    by  
    on October 28, 2015
    I bought new tires for my truck from this location. I was hesitant because I had a bad experience with another Firestone location. However, after checking around for a good price on a quality tire I couldn't pass up the deal they had quoted. They provided good service, and Jason was very helpful and knowledgeable. I stopped by a few days later to have them check on an engine light problem and he helped me again. Jason is outstanding, knowledgeable about cars, how they operate and is very personable. I would go to this location again if I need service for my car or truck.
    5/ 5stars
    by  
    on September 8, 2015
    very prompt , very professional & courtious, service. didn't try to upsell me on my tires. definitely will return for all my auto needs. thank you
    5/ 5stars
    by  
    on September 6, 2015
    I was in need of a tire very bad and pulled in to the service center at 9502 nall ave and justin was there ready to help me out. They were getting ready to closeup for the night and still gave me the the greatest service I have ever had. And im pretty picky. I have worked in costumer service for a long long time and he and the staff blew me away with the service I received. Iwill tell all my friends and family about this location. And I will be back for them to replace the other tires on vehicle. If every store had employees like the ones you have at this store you would be lucky . Thanks a bunch guys you made a very bad day much better! Thanks again James cassidy
    5/ 5stars
    by  
    on April 19, 2015
    We use them all the time! The service is professional and trust worthy!
    5/ 5stars
    by  
    on February 26, 2015
    We like our new tires we purchased from Firestone. We get a smoother ride and has a better traction on slick and snowy roads.
    5/ 5stars
    by  
    on February 12, 2015
    I used them for a tune-up and a second time for tires for my van. Service persons were courteous, the place was clean and comfortable.
    5/ 5stars
    by  
    on February 8, 2015
    All the guys there are great-- jeremy jeremiah charles mathias-- you name them--they ALL get the job done promptly and right
    5/ 5stars
    by  
    on February 4, 2015
    I use Firestone and they are all very courteous and efficient. Since I purchased my tires there, I go there once in a while to get them checked out. They are always happy to take care of me.
    5/ 5stars
    by  
    on February 3, 2015
    These guys squeeze me in sometimes last minute for low tire pressure, oil change, a weird sound in the engine. I appreciate that they are respectful and address all my concerns in a timely fashion. Shout out to Justin, who makes it a pleasure to stop in.
    5/ 5stars
    by  
    on February 2, 2015
    I was havering a lot of wheel and brake noise. They explained what happen and took me in the shop and showed me the bad parts.very professional .
    5/ 5stars
    by  
    on January 27, 2015
    I have brought my car my wife's car and my mother-in-law on my nephew at my aunts car several times to that shop. Every time I've been treated promptly and respectfully. In no way have they ever been dishonest or misleading in fact the alternative is mostly true, they tend to weed out the things that other people would say is the issue. I recommend them all the time
    5/ 5stars
    by  
    on January 23, 2015
    This service center has been taking care of my vehicles for over the last 5 years +, one of those vehicles is a Benz, I get quicker, and better service at a more cost effective price with this Firestone Center, then with the local Benz dealership. Makes me pretty happy. The are thorough, and there advise is sound.

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