Firestone Complete Auto Care: Your Source For Tires And Repairs At 128 W 8Th St In Junction City

Ready to come in to your local Firestone Complete Auto Care on 128 W 8Th St? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

128 W 8Th St
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
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Store #8206 Managed by Sean Hackett

A Tradition Of Service At Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have been leading the automotive service industry since we began in 1926. If you think your car could have a problem, our professional teammates will give your car a free courtesy check. We'll inspect oil level, wipers, hoses, and more. Plus, we're committed to providing the best auto repair possible all at reasonable prices and a short waiting time. Come in today or schedule an appointment by phone or online.

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We Cover Every Area Of Auto Repair

With 90 years of dedicated service, there's almost no car or truck problem we haven't seen. Here at Firestone Complete Auto Care, we work to provide outstanding auto care services. Our products and services are covered by our Fixed Right Guarantee, which means that every service we perform is done right the first time. If not, we will re-perform the service with no additional charge. We know there's never a good time to get your car fixed, so we do our absolute best to make the process as painless as possible.

Customer Reviews

(4.3 of 5) - 52 Reviews
5/ 5stars
by  
on July 20, 2016
I didn't have to wait long for my car to be fixed, the salesperson was very informative as to what was going on with my car
1/ 5stars
by  
on June 21, 2016
Watch this staff when getting a quote. I was given a total price and when i went to pick my vehicle up i was charged an additional 105.00 dollars. Not for additional services but bogus charges. I have been a customer of Firestone for many years but as a result of this money sucking behaviour i will never return.
5/ 5stars
by  
on April 11, 2016
5/ 5stars
by  
on April 4, 2016
4/ 5stars
by  
on April 3, 2016
5/ 5stars
by  
on April 3, 2016
They have worked on my car for the past 7 years.
5/ 5stars
by  
on April 3, 2016
Well nothing to say really that 'bout some it up. Keep up the good work. I'll be back soon as my car breaks down again
5/ 5stars
by  
on April 3, 2016
5/ 5stars
by  
on April 2, 2016
5/ 5stars
by  
on April 2, 2016
5/ 5stars
by  
on April 2, 2016
These people are courteous, knowledgeable professional!
5/ 5stars
by  
on April 2, 2016
There are two Firestone CCC locations in West Fort Worth; Ridgmar Mall & Cherry Ln at Camp Bowie Rd. I have used both for years and both have good people & do a great job.
5/ 5stars
by  
on April 2, 2016
5/ 5stars
by  
on April 2, 2016
Geoff Wilson was great
5/ 5stars
by  
on April 2, 2016
I love how they let me stay with my car, they are berry nice and respectful!!! Always letting me know exactly what they are doing and their opinions on what is going on with my car!!!
5/ 5stars
by  
on March 16, 2016
I have nothing but the best things to say about the Round Lake Firestone staff. I would recommend them as the best and most honest shop around, and in particular I would recommend Tyler Fortin to anyone.
5/ 5stars
by  
on March 14, 2016
Had excellent service at Firestone yesterday. A very friendly female greeted me as I dropped my car off and checked me in. She called me and kept me updated. She made suggestions, but never pressured me. I felt like she genuinely cared.
1/ 5stars
by  
on November 29, 2015
It was the day after Thanksgiving, first snow in KS. I made an appointment to drop off my car so they could work on tires and get check up for winter. There were many people already, probably because of weather that day. I told them what I was here for and left the key. Before I left, I asked the representative how long it would take; he told me that it would take about three hours. The first call was at 1700 after I dropped my car off at 1100. He didn't explain what tire got changed, just asking for if I want life time alignment service. I said OK, expecting he would explain when he calls back requesting payment for payment- the mechanic has to get paid tonight after I told him I will pick up my car tomorrow... I haven't heard about what they have done or anything. I was expecting better explanations when I picked up my car.. But that didn't happened. I felt very neglected. I brought my friend for tire service. She got them from different service. Also, I've been Firestone numourous times and they still offer military discount except one time I asked for. Terrible service.
5/ 5stars
by  
on November 14, 2015
I needed snow tires and new rims for my future move to Alaska. The employee called around and found me great rims at a great price. I am very thankful for his help
5/ 5stars
by  
on October 27, 2015
I used them today. I am happy with service. Nicole the best. Dave
5/ 5stars
by  
on October 14, 2015
I have used this Firestone since I got my Equinox back in Feb. 2014. I get my oil changed and tires rotated from here and have never had a bad experience, they are fast and get the job done!
5/ 5stars
by  
on October 14, 2015
I love my new tires!! Best price and the friendliest staff. Ask for Nicole, she is awesome and takes care of her customers. I highly recommend. You'll save money! I got six months interest free credit, plus lowest quote, plus they called and got me in a day earlier! Thanks Nicole! Andy
5/ 5stars
by  
on October 12, 2015
Went in with a flat tire, ended up getting 2 new tires, one of which was covered under warranty, i wasn't aware of this, but a big thanks to the manager who told me.
5/ 5stars
by  
on October 2, 2015
Young woman who rang me up was very knowledgable and very friendly. Car was finished quicker than expected. They can be a bit pricey, but it's nice to know you're receiving great service
5/ 5stars
by  
on September 21, 2015
I went and got an oil change about a week ago and my service was all around just wonderful and very timely . The guy at the front desk was very friendly , the guy who changed my oil was amazing . I was in and out in less then 30 minutes .
5/ 5stars
by  
on September 19, 2015
Only got an oil change and service, and nothing went wrong and the employees were nice so, I can't complain.
4/ 5stars
by  
on September 11, 2015
Waited over an hour for an oil change. Told me there was a large leak but couldn't tell me how much oil had been lost. Other than that everything was fine
5/ 5stars
by  
on September 7, 2015
Gave me a good explanation of my safety issues I need repaired.
4/ 5stars
by  
on August 17, 2015
When we lived in Fort Riley we always went to the Junction City Firestone. The guys and gals that work there really know what they are doing and they were very honest (but not pushy) about repairs they noticed when putting on our new tires. After getting my husband's truck done I returned to them to get my van new tires also. They were able to give us a deal which really helped our family. All around great place.
5/ 5stars
by  
on August 15, 2015
Excellent service, exemplary professionalism! Will always use Firestone for my car.
5/ 5stars
by  
on August 7, 2015
We had a problem while on a trip, went to Firestone in Junction City KS, and good fast, trustworthy help, excellent customer service, and a satisfactory repair of our problem.
5/ 5stars
by  
on July 9, 2015
As soon as I walked in, the woman at the desk greeted me with a smile. Took my information and give me recommendations. I was out of there by seven minutes. She kept me updated on the status of my vehicle throughout the day. My vehicle was done in a timely manor considering there were a lot of vehicles in front me that day. Thank you so much and I will definitely go back to Firestone time and time again for my services.
3/ 5stars
by  
on July 8, 2015
I scheduled an appointment over their App which is pretty handy. I showed up 10 minutes prior to my appointment in case they were busy, which they were. The front desk clerk informed me that they're swamped and will get to my car when they can and that I was ten minutes early any how, which to me kind of tells me scheduling the appointment was Asinine. The clerk was friendly so that was pleasant. All in all I was there waiting for 1 hour and 20 minutes from arrival to finish. The only time I was informed about the status of my vehicle was when it was finished. For updates on my vehicle status I literally just got up and walked to the window between the lobby and mechanics bay. Upon payment I was not informed what cost what but only the total amount due now that I think about it I wasn't informed prior to payment how much each service cost until it was time to pay. What I'm getting at is they were not very informative about anything. Other than those few things the service wasn't terrible they were friendly and did the job right the first time they just need to work on being more informative in general
5/ 5stars
by  
on June 29, 2015
We getting ready to travel for the summer and wanted to ensure the vehicle was in tip top shape. The staff was courteous and knowledgeable. The vehicle was checked thoroughly and the staff did not try to add on services we did not need. We are going on our trip with peace of mind.
5/ 5stars
by  
on June 24, 2015
I had my oil changed there a couple weeks ago. I was on my lunch break so I needed it back quick. They got it back to me in 45 mins :)
1/ 5stars
by  
on May 22, 2015
arguing with the customer is always a great way to have them come back
5/ 5stars
by  
on May 22, 2015
My car was in pretty bad shape and the knowledgable techs offered me with a really good explanation and quote for the work that needed to be completed! Squeezed me in before the weekend and worked extremely fast! Thank you!
5/ 5stars
by  
on May 21, 2015
Great place to get what you need done the right way, the first time.
2/ 5stars
by  
on May 18, 2015
They scraped the shot out of my rims when changing my tires
3/ 5stars
by  
on April 17, 2015
I had my front tires replaced. Was under tge empression that they were going to do my alignment and they didn't. Also I was told that the hub cap barrings in the front needed replaced and that he could do it at no extra charge but they didn't do that either. It says I denied alignment check and the hubs. I didn't denie the alignment and I told them to do the hubs if it wasn't going to cost any extra. Dispointed.
3/ 5stars
by  
on February 26, 2015
My car was serviced just fine, but the faces I was used to seeing when visiting this Firestone were not there. I understand that management is changing. This is expected at times, but is rather concerning when everyone you recognize leaves.
5/ 5stars
by  
on February 25, 2015
This is the 4th time in a month I have use them, serviced both mine and my wife's car, quick and very clean. Also 2 new tires on the business van. Very happy and satisfied. Thank you.
4/ 5stars
by  
on February 11, 2015
Brought my car in for an oil change. I understand it is an auto shop, however, greasy foot prints on mats, grease on the door handles, and grease smudges on the hood and fenders. Not good.
2/ 5stars
by  
on February 6, 2015
The quality of service performed on my truck was excellent. The quality of service from the staff however, was poor. The receptionist did not relay the information to the mechanics that my truck was out front, therefore leading to a very lengthy wait period. Customers came in after me and left before me as a result of the miscommunication.
5/ 5stars
by  
on February 2, 2015
Enjoy using firestone and looking forward too coming back soon!
5/ 5stars
by  
on February 2, 2015
They did a great job aligning the car and feels smooth on the road
5/ 5stars
by  
on January 25, 2015
Jim and his crew very Knowledgeable Always make time for me .
1/ 5stars
by  
on January 24, 2015
they did not have a opening for a oil that takes 20-30 minutes top. Didn't have a opening for a 1 week. So for 1 week they did not have a open spot for just a simple oil change.
2/ 5stars
by  
on January 24, 2015
I called for an appointment two days ahead for an oil change and tire rotation @ 8 a.m. To I took it in at 10 minutes before 8. I waited in the shop for my vehicle. They finally got it on the rack at 9. I finally got out of there at 10 a.m. I. Was not pleased. I would rather them tell me when they can actually get it on the rack and work on it instead of delaying my time and making me late for my appointment not the first time this has happened at this shop.
5/ 5stars
by  
on January 23, 2015
Always up front, timely, accommodating, clean areas, friendly!!
5/ 5stars
by  
on January 23, 2015
I first visited the Firestone store in Manhattan, Kansas and when the management team transferred to Junction City, I followed them there. Over the almost 15 years they have been servicing my three vehicles, I can honestly say that they have done everything except replace major components and body work. One vehicle is approaching 400,000 miles, one is approaching 300,000 miles and the newest one is closing in on 150,000 miles. Those numbers should speak volumes about the quality of the service received at Firestone. The staff is knowledgeable, helpful, dependable and extremely trustworthy. They get my highest recommendation for service and customer service.
5/ 5stars
by  
on January 22, 2015
I have purchased firestone tires since I was fifteen year old and have always received excellent service.

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