Car Repairs And Tires At 4850 Maple Dr From Your Pleasant Hill Firestone Complete Auto Care

Ready to come in to your local Firestone Complete Auto Care on 4850 Maple Dr? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

4850 Maple Dr
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
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Store #304016 Managed by Joshua Sims

A Tradition Of Service At Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been leading the automotive service industry since we began in 1926. If something about your car seems off, our trained technicians will take a look for free with our courtesy check. We'll inspect tires, wipers, the battery, and more. Plus, we're devoted to offering the most consistent service on the market, all at reasonable prices and a short waiting time. Visit our location today or schedule an appointment by phone or online.

Find Great Deals On Tires For Your Car.

We Cover Every Area Of Auto Repair

After 90 years in the automotive industry, we've seen nearly every problem your car or truck could have. Here at Firestone Complete Auto Care, we believe in offering outstanding auto care services. Our products and services are covered by our Fixed Right Guarantee, meaning any auto service or repair is fixed correctly the first time. If not, we will re-perform the service with no additional charge. We know that finding time to fix your car is difficult, and that's why we're always working to make the process as painless as possible.

Customer Reviews

(3.8 of 5) - 14 Reviews
4/ 5stars
by  
on December 6, 2015
I went to Firestone to get a tire rotation and the lady at the front desk was very nice. But when I got my car back it is now making a shaking movement and a rubbing noise. I tried to reschedule but they were busy. I will have to call back and reschedule later in the week.
5/ 5stars
by  
on August 14, 2015
I recently got my tires replaced and I was able to do so in my price range, and in a timely fashion!
5/ 5stars
by  
on June 29, 2015
I was in town on a work trip and my truck had some mechanical issues. I had it towed to their shop and they fixed the problem the same day. Sales rep was very helpful and technician was great. I worked with Burt and was very happy worth the service provided. Thanks!
1/ 5stars
by  
on June 17, 2015
Pretty disappointing, as Firestone is very convenient for me. Been bringing my cars there for years. Recently, a brake estimate didn't sit well with me, so I took the car to a different shop down the road. They did the job at for hundreds less. This disparity does not sit well with me, and will likely prevent me from returning.
5/ 5stars
by  
on May 30, 2015
They kept me updated on everything with my car and explained everything that was needed. They didn't try selling me more stuff and they told it like it is. I like going to them because I feel like they don't cheat me.
4/ 5stars
by  
on May 29, 2015
i came in for a oil change and left 35 min later happy no hassle no fuss
2/ 5stars
by  
on February 28, 2015
I was driving across country. I was 1300 miles from home when my car broke down. While they repaired my car, I feel they over charged me because they could. When I got home, I found other places that would have done it for 200 -300 less. I wont use any Firestone again unless I have to.
5/ 5stars
by  
on February 27, 2015
needed rack and pinion completely replaced. would not have known without firestone during routine oil change. saved me lots of money and time. maybe even saved the car. thanks firestone !!
2/ 5stars
by  
on February 26, 2015
Be prepared to wait. Even with appointment had to wait 1-1/2 hours
1/ 5stars
by  
on February 2, 2015
I had a 4:00pm appointment. Was promised to have both vehicles completed before 5:00pm. One vehicle was taken back at 5:00pm. The other vehicle was taken back at about 5:15pm. Services were not completed until 6:00pm. I was also not kept informed regarding the status of services. Service advisors did not check the tire pressure on neither vehicle, which prompted me to go to a gas station to add air in both vehicles. It was pointless to make an appointment since I was there for two hours for a tire rotation on two vehicles. The technicians put my tires on incorrectly, which caused rubbing. You would think they would look to see that the back tires are bigger than the front tires. I ended up taking my car to a different tire company after days of scrubbing sounds and technicians there clearly saw that the wheels were places on incorrectly. Furthermore, before this visit, I made an appointment a few weeks in advance for an oil change. After I arrived and my vehicle was taken to the back, I was then told that they didn't have a filter or the proper oil for my vehicle. The service advisor told me that they went ahead and topped off all my fluids. That was a lie. I ended up having to go purchase windshield washer fluid and antifreeze later that day to top off my own fluids. I was told that they would leave the ticket open and I would get a call the next day as the items needed to be ordered. Next day came - no call. So I called. Was once again told the same thing and that the items had not been ordered. I was also told that I would get a call back. The next day came again - no call. So once again, I called. This time I spoke with the manager, Andy. He said that he would look into it and give me a call back the same day. I certainly was not surprised after not receiving a call back from Andy that day. So instead of following up with Andy once again to see about getting my oil changed, I ended up scheduling an appointment with a different company to have my oil change. Based on both of my visits, I will not be returning to this location, nor will I recommend it to anyone.
5/ 5stars
by  
on February 2, 2015
Firestone in Pleasant Hill has taken care of my vehicles for most of the last 10 years - they always treat me with respect, courtesy, call me by name - always consult and advise me on what's needed nad go the extra mile to make sure I'm satisfied.
5/ 5stars
by  
on January 25, 2015
Since I am fairly new to the area, I always go to a business I have gone to before (if possible). I have been going to Firestone for over 35 years.
4/ 5stars
by  
on January 23, 2015
I have been using Firestone in Pleasant Hill since they opened. Consistently good maintenance service and friendly staff.
5/ 5stars
by  
on January 22, 2015
I had called them up about an online coupon I had and they told me abou a better deal they had. Same items cheaper price!!!

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