Car Repairs And Tires At 555 John F Kennedy Rd From Your Dubuque Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care at 555 John F Kennedy Rd! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

555 John F Kennedy Rd
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #649120 Managed by Jesus Sarmiento

A Tradition Of Service At Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have been providing quality automotive service since 1926. If you think your car could have a problem, our trained technicians can offer a 19-point inspection, at no cost to you. We'll check fluid levels, headlights, belts, and more. Plus, we're committed to giving you the best service possible, all at great prices and short wait times. Stop by our store today or schedule an appointment by phone or online.

Browse Great Discounts On Tires Today.

Learn More About Our Different Services

With 90 years of dedicated service, there's almost no car or truck problem we haven't seen. Here at Firestone Complete Auto Care, we strive to provide exceptional car repair service. Any services or repairs include our Fixed Right Guarantee, which means that every service we perform will be done right. If it's not, we'll re-perform it at no cost to you. We understand that it's never the right time to fix your car, and that's why we constantly strive to make the process as painless as possible.

Customer Reviews

(3.3 of 5) - 15 Reviews
1/ 5stars
by  
on November 24, 2015
Scheduled an appointment over the weekend, we called to confirm, was told that there was no appointment booked. I figured we would give them another shot after a tire blew out in less than 30 days because of poor quality, the manager refused to cover the cost of the tire, we had to pay half of it. If you are looking for poor quality and poor service, this is the place for you.
5/ 5stars
by  
on November 20, 2015
I needed a pair of heavier tires (10 ply) for my Silverado, but none were available in the size specified for my model of truck. Nonetheless, they explored what was available and found one very close to the original size that does the job. May sound like a little thing, but nobody else was willing to stray from the mfr's recommended size.
4/ 5stars
by  
on September 19, 2015
We've been using Firestone in Dubuque, IA, for a couple of years and have always had great service. However, the only complaint I have had is that the past two times we've had our oil changed the tech has forgotten to reset our computer and the jeep keeps telling us that we need to change the oil, though we know it had been changed. Otherwise, we continue to have great experiences.
4/ 5stars
by  
on August 1, 2015
Had new tires put on right the first time. Great job
2/ 5stars
by  
on April 22, 2015
Tow truck operator scuffed my front bumper putting the car on the flat bed. We were told you had the tires and did not have tires to match. Tires overpriced
1/ 5stars
by  
on April 12, 2015
The alignment was quick and spot on. As you can see from the pictures, the oil cap was not replaced upon completion of the oil change. When I got home (I live an hour away) I smelled burning oil. This is the mess that was left. Thankfully, I found the cap, replaced it, checked the oil and assumed I had only lost half a quart during the trip home. Wrong again!!!! As I looked at my invoice closer, they had listed the wrong year and engine!!!!!! Not only did they over fill by 1 quart, they also used the wrong filter.
5/ 5stars
by  
on March 17, 2015
I usually schedule an appointment, but this last time I got there earlier than planned and they fit me right in, so that I was out a little earlier and could stay on my revised schedule.
5/ 5stars
by  
on February 26, 2015
They took care of my problem fast and professionally
5/ 5stars
by  
on February 26, 2015
Last time I was there my tire was repaired. They were SO busy & booked solid, but worked me in. They are all so friendly & helpful.
1/ 5stars
by  
on February 26, 2015
dropped off truck at 9:00 to get oil changed they called at 1:00 saying I need 2 new tires I told them to go ahead and put them on. I went back at 3:20 and they didn't even have the oil changed. Needless to say I didn't get the tires!!!
4/ 5stars
by  
on February 2, 2015
I got my wheels and tires there. They were very amiable to my desires and went above and beyond to make sure I was happy.
1/ 5stars
by  
on February 2, 2015
Every time I want to use my lifetime alinement they find something I must replace first and there cost for repair is high??
5/ 5stars
by  
on January 27, 2015
Greg , helped get the best tires for my vechile, he was very happy to answer any guestions I had and concerns. Would recommend him for tires, very professional!!! I was leaving on a long trip for the winter.
5/ 5stars
by  
on January 24, 2015
very professional and very fast service,have bee shopping there for years and will continue to do so.
2/ 5stars
by  
on January 24, 2015
They moved me up in the calendar so I could get my tires sooner. I was grateful but then I felt rushed. They didn't help me pick tires or advise me that the tire size I chose was actaully smaller than the ones I had when I came in. They didn't go over the post-service report with me. In fact, the before measurements had 6 not within specification and then after the alignment, I had 3 not within specification. They charged me $42 for an oil change that they agreed to give me for $25 since I was getting my tires and alignment done anyway. I'm sure their mechanics are good, but the service up front was not well managed. They were way understaffed for the amount of traffic they were handling that day.

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