Car Repairs And Tires At 4323 Fleur Dr From Your Des Moines Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care at 4323 Fleur Dr! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

4323 Fleur Dr
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
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Store #264 Managed by Matt Moffet

Unleash Your Car's Potential At Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have offered top quality car and truck repair since our beginning in 1926. If your car seems to be running differently, our auto care teammates will give your car a free courtesy check. We'll inspect lights, air filters, the battery, and more. Plus, we're dedicated to providing the best auto repair possible all at reasonable prices and a short waiting time. Come in today or schedule an appointment by phone or online.

Find Great Deals On Tires For Your Car.

Discover Our Range of Auto Repair Services

With 90 years in the car care service industry, we've seen just about every car problem out there. Here at Firestone Complete Auto Care, we believe in offering outstanding auto care services. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, meaning any auto service or repair will be fixed correctly the first time. If it's not, we'll re-perform it at no cost to you. We know that finding time to fix your car is difficult, and that's why we constantly strive to make the process as painless as possible.

Customer Reviews

(4.1 of 5) - 11 Reviews
5/ 5stars
by  
on November 5, 2015
I have had numerous outstanding experiences with this Firestone and can't imagine taking my vehicle anywhere else. Great people who always do the job well and get me on my way asap!
5/ 5stars
by  
on October 18, 2015
Excellent service, in the other side not sure if this can be take it as a request or suggestion but for costumers like Me that like to wait for the service to be done will be nice to have a nice tv set to enjoy or a coffee set that looks good to enjoy as well, instead of a really old items display...Thanks!!
5/ 5stars
by  
on August 9, 2015
Miguel was a lifesaver, very knowledgeable, and went above and beyond to get us back on the road to finish our trip. Thank you!!
1/ 5stars
by  
on June 1, 2015
My family and I were taking a trip to see some friends and were traveling from MN to TX, we made it about 4 hours before we ran into an issue, the issue made us imoble and required us to get towed. We were towed into Firestone, Des Moines and explained what was happening with the vehicle (the RPM was not stabilizing and would not shift any higher than second gear, the check engine light was throwing several codes and the "ESP/BAS" light was on as well at the loss of traction light). It took the mechanics about 20 minutes to look at the vehicle and from there decided that the codes were inconclusive. This required an $80.00 system diagnostic to investigate the issue further. The conclusion that was reached was that the Mass Air Flow sensor was throwing the codes and needed to be replaced, I agreed and they moved forward. After seeing my receipt, it was NOT the MAF that was replaced, but the Throttle Position Sensor. I figured a terminology error happened and moved on, being that the codes were cleared on the vehicle and it was able to start up with no issues. We didn't make it more than 200 miles and the car broke down again, throwing the same codes. After consulting a different company and taking the issue into our own hands to fix, we replaced the TPS AGAIN and were able to complete our trip. While replacing the TPS, we found that Firestone had put in the part, that they claimed to have replaced, in upside down. After examining the TPS that was replaced by Firestone, it was cracked with moisture inside, which explains why we broke down a second time. This is extremely concerning and I have attempted to contact the shop directly several times and have yet to speak to someone who is willing to help me resolve this issue. My email is attached to this survey submission and I would really love to be contacted regarding my concerns.
5/ 5stars
by  
on April 23, 2015
I made an appointment last Friday for an oil change, and they got me in the same day. I was late, and they still held my appointment. I won't go anywhere else.
4/ 5stars
by  
on February 26, 2015
Needed an oil change and they found I had a battery.
4/ 5stars
by  
on February 2, 2015
I take my cars to the shop, which seems like every couple of weeks and for the most part they do a good job.
1/ 5stars
by  
on February 2, 2015
I was there a couple of months ago. I was traveling thru Des Moines on business and the shop was close to my hotel. The service was rude. I felt like I was inconveniencing them. I chose Firestone to give you my money. I could have kept driving up the road and found somewhere else to get my oil change done but I chose Firestone for your reputation . I didn't appreciate being treated the way I was. Like a stupid woman
5/ 5stars
by  
on February 1, 2015
I had to have one tire and wheel replaced on short notice. They took care of it with ease. Then went back and had the other 3 tires replaced and full alignment. Very pleased with service I have received and will be back regularly.
5/ 5stars
by  
on January 28, 2015
Very friendly and very efficient service. Fit me in on a busy day and did a great job.
5/ 5stars
by  
on January 25, 2015
I trust the people at Firestone to take care of my car. Always honest and helpful when it comes to my questions. My new tires have been great and I couldn't be happier.

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