Firestone Complete Auto Care: Your Source For Tires And Repairs At 320 W Kimberly Rd In Davenport

Ready to come in to your local Firestone Complete Auto Care on 320 W Kimberly Rd? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

320 W Kimberly Rd
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
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Store #14958 Managed by Gordy Dickerson

A Tradition Of Service At Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have been leading the automotive service industry since we began in 1926. If your car seems to be running differently, our professional teammates can perform a free courtesy check. We'll examine lights, headlights, the battery, and more. Additionally, our team believes in delivering the best quality service possible, at affordable prices and a short waiting time. Come in today or schedule an appointment by phone or online.

Find Great Deals On Tires For Your Car.

We Cover Every Area Of Auto Repair

With 90 years of dedicated service, we've seen nearly every problem your car or truck could have. At Firestone Complete Auto Care, we strive to provide unparalleled auto repair and maintenance. Our services are backed by our Fixed Right Guarantee, which means that every service we perform is fixed correctly the first time. And if it was performed improperly, we'll redo it at no additional charge. We know that finding time to fix your car is difficult, so we do our absolute best to make the process as painless as possible.

Customer Reviews

(4.1 of 5) - 28 Reviews
5/ 5stars
by  
on April 27, 2016
Very pleasant and fast service
3/ 5stars
by  
on December 23, 2015
Customer Service by front desk was exceptional, however there were a few issues in general. I was told mounting, balancing tires and alignment would take an hour to an hour and a half however the tires alone took 3 hours. Alignment was unable to be completed as ball joints needed to be replaced (not their fault). I had asked for all tires to be left in vehicle as I did not need them disposed of. When I received the call stating the vehicle was done, all of the crew had left and my tires had been thrown in the back. I live about 45 minutes away so i had to go back the following day to pick them up. Complete inconvenience.
5/ 5stars
by  
on December 20, 2015
I took my car in for oil change and alignment. I've been doing business with Gordy since 1980. I wouldn't go to another Firestone if he's not the manager unless I'm out of town. Also Megan is an excellent employee who has outstanding customer relationship skills. Work is always done right and is not "highway robbery" that you get at dealerships and other places.
2/ 5stars
by  
on October 19, 2015
I came in for a simple patch job for my truck(slow leak). Felt like I got pushed into getting a oil change/light/alignment ex. I asked the person who contacted me "how much longer". His response was " half hour to 45 min". I showed up a half hour later. 2 hours from then it was finally done. Not happy at all with the service
5/ 5stars
by  
on October 4, 2015
i came in for oil change and was out inside of a hour.
1/ 5stars
by  
on August 12, 2015
I made an appointment 2 days prior for front end alignment. When I arrived, I ask how long it will take. The man at the front counter said about 1 hour. 2 hours later the lady at front counter called me over and said I needed extra work. one of the items she said was that my cars front driver side strut was unattached. I told her that it was attached when I brought it in and she was adamant that it was not. I told her that would have rendered the car undriveable, so how did i drive it in and how did the mechanic maneuver it on to a lift. I then wanted to talk to the mechanic. he explained that it was indeed attached but a washer was upside down. I then asked him how much longer it would take. He told me he was just starting. I told him the man at the front counter said it would be done an hour ago. he just shrugged. After 2 hours of this foolishness from the front counter I told the mechanic to do his best, but im not paying for extra parts or labor. I then left and waited for a phone call. After 2 more hours of waiting and no call, I went back over there. Car is ready, they said they tried to call, I received no call. They read me back a bad phone number, which I had updated 2 days earlier when I made the appointment. I did not correct them. I just paid and left. I will never use any Firestone for any repair ever again. I understand that the mechanic is not at fault, but the front counter employees has cost Firestone my business.
5/ 5stars
by  
on July 1, 2015
I'm happy I brought my car in, I felt I was in good hands and that I wasn't going to get taken advantage of.
5/ 5stars
by  
on June 29, 2015
I was visiting in Davenport,when my tire sensor read that my tire was at 19,instea of 33. I have had to ad air quite frequently-but since I work 12 hour shifts in Ia City and live another62 miles south of Ia City-I don't get to do a lot of "car care". Thankfully ,my boyfriend has been to your Firestone and recommended I get it checked. Courteous,from the young lady at the desk to the young man who brought my car to the front of the store. A long nail in the tire doesn't keep air in---thanks again
5/ 5stars
by  
on May 25, 2015
Very quick and affordable servce I had them change my oil and replace air filter on 97 explorer they did a great job no compacts here will definitely return to this location when i am ready to purchase new tires as well
5/ 5stars
by  
on May 15, 2015
My son was broke down in conroe on his way to Illinois and needed 2 tired and since I had a FIRESTONE card I said I would charge him the tires
5/ 5stars
by  
on May 9, 2015
Warranties are great if you have to move or be serviced at another location. Staff are friendly and able to articulate issues and make recommendations to get or not get service.
3/ 5stars
by  
on May 6, 2015
I was at the store last week, and one of their employee helped me a lot.
1/ 5stars
by  
on May 3, 2015
Parents...I wouldn't recommend work be done at Firestone. I was there for an hour and a half. I had my five month old with me. She needed to be changed halfway through the visit. I went into the restroom and there was no changing table in female restroom. There was no changing station in men's either. I mentioned this and I was laughed at and told....we will never get one of those! Well parents get their car repaired too...and this day and age....we need accessibility for children. Tires...repairs ...cost hundreds...place a simple station in your businesses.
5/ 5stars
by  
on April 29, 2015
We had a road trip interrupted by a flat tire.....bad spare....Josh and his manager got us in quickly and fixed us up without gouging our checkbook....will definitely recommend them...The Davenport location!
1/ 5stars
by  
on April 26, 2015
I went in to have my belts replaced and that was done to my satisfaction, although for a higher price than other repair shops. I had them check a tire that had a slow leak. They told me the tire had a nail in it and was not repairable. Since I have all wheel drive, that meant I needed 4 new tires. This would be the 3rd set of tires I needed on my 2007 Subaru Legacy. (The other 2 sets were purchased through Tires Plus which is also owned my your company.) I asked to see the tire. They showed it to me, but I wondered if it was even a nail. There was no head on it and it was so thin, I felt like I could pick it out of the tire. I went to another place and had them look at the tire. There was nothing wrong with it. The machanic looked at it for over 30 minutes, picking out smal pebbles that were imbeaded in the tire. He had me come back and look at the tire with him, we saw nothing in the tread. He said the tires I have typically need a bead sealer, which I have had done before with similar tires. He took the tire apart and sealed it, there was nothing in the tire!! He did all the work for FREE and my tire is fine!!! What a scam to try to sell me 4 new tires when I don't need them!! I will be sure to tell people to stay clear of Firestone for car service!!! (Althogh I'm finding out many people already know this!!)
3/ 5stars
by  
on April 18, 2015
I paid for all belts to be changed in November. I took my truck in on April 11th for an oil change/alignment and was told one of the belts needed to be replaced. There was mention of it being hard to get to, so I'm guessing that's why it wasn't changed in Nov although I was charged for it. Leaves one to wonder how often does this happen?
5/ 5stars
by  
on April 3, 2015
Traveling to my fathers funeral, I broke down and needed expedited service. The entire staff did their best to get me back on the road as quickly as possible. Thank you all1
5/ 5stars
by  
on March 2, 2015
Very good service and took care of the problem in timely matter.
5/ 5stars
by  
on February 27, 2015
Very friendly staff. Tires were changed quickly and without problems
5/ 5stars
by  
on February 26, 2015
Your service department does a excellent job and at a good price, you sure beat the local dealers..
3/ 5stars
by  
on February 26, 2015
I recently bought 4 new tires and a one time alignment. When I called the next day to tell them I felt the alignment was off I was told I'd have to pay for another alignment so I didn't return.
5/ 5stars
by  
on February 26, 2015
I've been using Firestone for several years now and haven't been disapointed yet
5/ 5stars
by  
on February 26, 2015
We started using them when we were unhappy with our dealer's price and length of time. The people at Firestone are quick, high quality - and guaranteed - work, at a fair price.
5/ 5stars
by  
on February 26, 2015
I have been taking my cars to Firestone for service for twenty years. Every encounter has been positive. Large and small repairs are treated quickly, appropriately and accurately. I am always impressed with the awesome customer service. I can't say enough about the reliable service I recieve EVERYTIME!
4/ 5stars
by  
on January 26, 2015
I knew how battery testing worked but the lady I talked to just babbled on and on. I just brought it in to have a technician test it for real and I was right............it was bad and Firestone replaced it with no problem..............thank you
5/ 5stars
by  
on January 24, 2015
I have an older car and they always do a great job with whatever I need. The staff is polite, quick to respond and thorough.
3/ 5stars
by  
on January 23, 2015
Brought my truck in for a L-O-F, and tire rotation. The customer rep suggested new brakes, calipers and rotors....about $800. The truck is only worth $2000. I my put brakes on, but I will NOT spend $800.
5/ 5stars
by  
on January 23, 2015
I have been going to Firestone for 5 yr and I love them

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