Car Repairs And Tires At 15930 Harlem Ave From Your Tinley Park Firestone Complete Auto Care

Come in to your nearest Firestone Complete Auto Care at 15930 Harlem Ave for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

15930 Harlem Ave
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
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Store #15091 Managed by Edward Utsch

A Tradition Of Service At Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have been an industry leader in automotive service and repair since 1926. If something about your car seems off, our auto care teammates will take a look for free with our courtesy check. We'll inspect tires, air filters, hoses, and more. Additionally, we're dedicated to giving you the best service possible, at affordable prices and quick turnaround times. Come in today or book your appointment online or by phone.

Find Great Deals On Tires For Your Car.

We Cover Every Area Of Auto Repair

With 90 years of dedicated service, there's almost no car or truck problem we haven't seen. Here at Firestone Complete Auto Care, we pride ourselves on unparalleled auto repair and maintenance. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, which means that every service we perform will be fixed correctly the first time. If it's not, we'll re-perform it at no cost to you. We know there's never a good time to get your car fixed, and that's why we're always working to make the process as seamless as possible.

Customer Reviews

(4.7 of 5) - 62 Reviews
5/ 5stars
by  
on April 14, 2016
Ed and all the service technicians are excellent!
5/ 5stars
by  
on April 7, 2016
Took care of the car and did it in quick. Thanks again Kimberly!!!
5/ 5stars
by  
on December 26, 2015
the young lady that took care of me at the service desk was knowledgeable and when they found an issue the called right away to follow up. very happy with the service.
5/ 5stars
by  
on December 5, 2015
Friendly and polite service, included additional discount I didn't know about.
5/ 5stars
by  
on November 11, 2015
Thanks to my Tinley Park Firestone for providing great customer service and repairing my car. I am so impressed with the care and time taken to help me work through extensive repairs. From gently breaking the bad news to helping me make arrangements to helping me search the parking lot in the dark for something I lost, these are the go to people! Thanks to Kevin, Ed and the whole team!
5/ 5stars
by  
on November 1, 2015
I received excellent service, they were very professional and they went above and beyond my expectations. I would return and I would definitely recommend them to everyone. Thank you so much !
3/ 5stars
by  
on October 15, 2015
MY CAR HAS BEEN THREE OR MORE TIMES FR TIRE REPAIR AND THIS LAST TIME 2 OF THE TIRES HAD TIRE ROT CRACKS EVIDENTLY NEVER NOTICED IN THE PREVIOUS REPAIRS RESULTING IN THE PURCHASE OF 3 NEW TIRES----NOT HAPPY ABOUT THAT.
5/ 5stars
by  
on October 4, 2015
Very nice service team Informed me of every step of the repair process
5/ 5stars
by  
on September 25, 2015
I used the service a week ago and the provided a quick review of the car's engine. It was recommended that a tuneup be done in the near future.
5/ 5stars
by  
on September 19, 2015
I have used this service several time and found them to do a very good job
4/ 5stars
by  
on September 4, 2015
I came in for service after being referred to Firestone and the service was just as good as I expected to be and I was in and out in the time I was told. Thankfully gratefully.
3/ 5stars
by  
on August 26, 2015
They have the best customer service available for a tire shop. They go out of their way to make sure your problem is resolved.
5/ 5stars
by  
on August 7, 2015
I have a wheel alignment and they did a good job. They told me what's wrong.
1/ 5stars
by  
on August 6, 2015
I wasn't pleased with the service I didn't have enough to get what I needed done, had I been offered to apply for a credit card I would have been able to get my car fixed because I have good credit instead I ended up getting a new car.
5/ 5stars
by  
on August 6, 2015
I have purchase tires for two vehicles I. The past month. On both occasions the price was better tan advertised.
5/ 5stars
by  
on August 6, 2015
I needed 2 new tires on my SUV. I went to the Firestone in town and a young lady took care of me. ( don't know here name).... she was great and gave me a great deal. I was expecting to get ripped off and I was not. She is a positive for your company. It has put trust into my choice of repair shops in town.
5/ 5stars
by  
on August 6, 2015
Ed, the manager, is incredible in his approach to customer service. He tells you exactly what you need and doesn't try to over-sell anything. He's a genuine guy who you can tell truly enjoys what he is doing.
1/ 5stars
by  
on July 25, 2015
Had a coupon for $9.99 A/C check. Charged me a $99 electrical check just to plug in a loose relay switch. This is the third time I felt overcharged . probably bought about 7sets of tires for me and the kids there , plus a few thousand in upkeep and repairs. don't think I will go back. I asked if Ed would call me later and nothing.
5/ 5stars
by  
on June 27, 2015
I went to 3 dealers due to dash board warning indicators. Not one of those dealers offered to even look at my vehicle. They said I could leave it and MAYBE it would be "looked at today." Firestone was busy BUT the manager test drove my vehicle, told me I needed parts ordered and ABOVE ALL told me it was not dangerous to drive my vehicle while waiting for the parts.
5/ 5stars
by  
on June 21, 2015
my car is better than it was before no prpblem good job
5/ 5stars
by  
on May 23, 2015
Rob and Leroy are great guys and went the extra mile to help me get my Z06 back on the road! They deserve a raise and every employee should be like them!
5/ 5stars
by  
on May 17, 2015
I have never trusted anyone to work on my cars. Family is in the auto business. But I needed my car fixed now, for a road trip the following day. Lenny and his team got the worn out parts replaced and re aligned my vehicles an just over an hour. will defiantly be back
5/ 5stars
by  
on May 14, 2015
The first impression is the lasting impression. The mechanic was scheduled to leave for the day but stayed and performed my oil change. Going above and beyond for a customer speaks volumes. Thank you!
5/ 5stars
by  
on May 10, 2015
Our vehicle had multiple issues and the work was finished quicker than we thought and everything went great.
5/ 5stars
by  
on May 5, 2015
Brought my truck in for new tires and to have my brakes check. Very honest and helpful staff. People you can trust.
5/ 5stars
by  
on April 30, 2015
Bob and Lenny were great! One can tell that they really like working for Firestone. They explained everything in a professional manner. Firestone needs to review its policy of requiring a SSN to apply for a Firestone Card.
5/ 5stars
by  
on April 29, 2015
First time I went There. Will come back for everything else. Good prices.
5/ 5stars
by  
on April 24, 2015
USE THEM ABOUT 2 WEEKS AGO GREAT SERVICE !!! WOULD GO THERE AGAIN FOR MY CAR NEEDS!
5/ 5stars
by  
on April 20, 2015
I had a flat tire. Everyone was very professional. Fixed in less than 30min. A few days later brought the car in to replace the other 3 tires again great service. Still done within 30-45 min. Everyone was very nice. Would recommend to come here for fair prices and wonderful service.
5/ 5stars
by  
on April 19, 2015
Each time same great service. Ed is very professional
5/ 5stars
by  
on April 10, 2015
The Firestone in Tinley Park, Illinois is top notch. Great service all around.
5/ 5stars
by  
on March 4, 2015
have been coming to Firestone for quite awhile. all work was done to my satisfaction. staff is knowledgeable and helpful.
5/ 5stars
by  
on February 26, 2015
Always know that when I take my cars in for service at Firestone my car will be ready when promised Eddie and his crew have always provide the BEST customer and automobile service in the area , We've been faithful customers for over 15 years
5/ 5stars
by  
on February 26, 2015
I have used them for tires, oil changes, struts, shocks and all car repair. Their service is great and prices more then fair. No nonsense ...just the straight facts on what has to be done and what future service should be done. Love their honesty !
5/ 5stars
by  
on February 26, 2015
Anytime I go in to the store I receive the best service . That is why I use Firestone instead of the dealers service
5/ 5stars
by  
on February 25, 2015
Used this store to mount, balance and install new winter tires. I had a good feeling of integrity and professionalism from the staff I worked with at the store. Very good first experience.
5/ 5stars
by  
on February 9, 2015
Replaced 2 tires and glad I did before the snow came. Now I have 4 matching Affinity tires on my Van. The tires were mounted and oil changed in less than a couple hours. Went to Just Shrimp in the plaza for lunch. Plenty of places to get a meal while waiting by this Firestone. Thanks Again for the Great Service Mgr Ed.
5/ 5stars
by  
on February 6, 2015
Had a flat tire Sunday night and Labor Day, Firestone was the only place open to repair a flat. I do have a temporary spare, but prefer driving on the highways with full size tires.
5/ 5stars
by  
on February 4, 2015
I went to the Homer Glen store because my 2 headlights were out. Even though it was close to closing time, your employee stayed beyond closing time and replaced both fuses. I was so grateful for his help since I didn't have any lights.
5/ 5stars
by  
on February 3, 2015
I have always been treated very nice each time I went there. Service was prompt honest and timely I will go back when I need to and would highly recommend them to anyone
5/ 5stars
by  
on February 3, 2015
They are fast and easy. The staff is very knowledgeable. Love this place and location. Keep up the good work.
5/ 5stars
by  
on February 2, 2015
I had my oil change Sunday morning and the did a great and fast job.
4/ 5stars
by  
on February 2, 2015
I am able to get my car in usually same day and get my service needs handeled.
5/ 5stars
by  
on January 31, 2015
I had a front end problem they correct it ,same with oil change and other thing,they tell what it will cost and I use the six month plan with no interest.
5/ 5stars
by  
on January 29, 2015
Always use them with confidence that my car will be taken care of
5/ 5stars
by  
on January 28, 2015
Very dependable. Honest. The manager Ed is wonderful
5/ 5stars
by  
on January 27, 2015
very good experience! our service adviser Lenny was very helpful,courteous and just a good person to deal with!
5/ 5stars
by  
on January 27, 2015
I've been using them for over 20 years and never have had any problem. The service is excellent, the pricing fair, the men courteous and honest. I love do business with Ed and the guys who work there under him.
1/ 5stars
by  
on January 27, 2015
I had a headlight, tail light and license plate light replaced at Firestone about a month ago. I paid $75 for this work. Within a week, the head light went out. When I brought it in, they told me that it would cost another $100 to diagnose why the light went out. I thought that this was outrageous! They didn't even offer to refund the light. I thought that they were taking advantage of me. I went to another mechanic, explained the problem and they didn't even charge me for the light. They now have my business. I will not go back to Firestone again..
5/ 5stars
by  
on January 24, 2015
Always respectful and pleasant service. Have been going to this Firestone for years with all our vehicles.
5/ 5stars
by  
on January 24, 2015
The firestone team goes above and beyond I am very satisfied eithe them and I will keep coming to this location and recommend to friends and family
5/ 5stars
by  
on January 24, 2015
I had my BMW to two other shops to have the wheels balanced. Neither shop could balance the wheels. I brought my car to Firestone in Tinley Park, where I have had my car, my wife's car, and both of my daughter's cars serviced in the past. They got the wheels balanced correctly and quickly, in less than 25 minutes. I highly recommend the Firestone in Tinley Park, Illinois.
5/ 5stars
by  
on January 24, 2015
Employees of this store have worked on my last 6 cars. I keep returning, because I have found them to be fair, honest and dependable. Recently, I took in my grand daughter's car. I asked them to perform several services that she had ignored. They called me to ask if I wanted them to check the front end alignment. Because I was concerned about her safety, I gave my permission. When I gave them my permission I was sure that they would "find" that it needed realignment and that I would be charged for it. But, when I got the bill, it was not listed. I asked why and I was told that the alignment was OK. Imagine my pleasant surprise!! Later, I told my grand daughter that and she said that she had, recently purchased 2 new tires and had the front end realigned. That's why I keep going back to this store.
5/ 5stars
by  
on January 24, 2015
I've had my vehicles serviced here for 10 years. I am very satisfied with the service I have received here. The few times there has been an issue, things were resolved promptly and professionally.
5/ 5stars
by  
on January 24, 2015
Awesome service and the coffee tastes great☺ if you have to have servive on your car this Firestone is the best place to come to.
5/ 5stars
by  
on January 23, 2015
Brought my car in for an oil change and it was completed earlier than promised
5/ 5stars
by  
on January 23, 2015
I blew out two tires on a Sunday and was worried I would have to wait until Monday to get my car fixed. I typically go to the Tinley Park Firestone, however, they are closed on Sundays. Thankfully the Mokena location, not far away, is open on Sundays and so I was able to have my car towed there. They did not have my tires in stock, but were able to send an employee to pick them up front another location to ensure I was able to get my car fixed that same day. While I had to wait a bit for them, I didn't mind because having my car back was very important, it's my only vehicle. They kept me updated on the timing and quickly processed my payment when all was completed. They even looked up my firestone account when I could not locate my card.
5/ 5stars
by  
on January 23, 2015
I got my business vans serviced over a ten year period . They met all my needs. Both our personal vehicles are well taken care of, and they let me know when suggested service is due.
5/ 5stars
by  
on January 23, 2015
Happy I went there. I will be returning for the next oil change
5/ 5stars
by  
on January 23, 2015
As always my Firestone guys came through .Ed and his crew provided me with quick quality service.
5/ 5stars
by  
on January 23, 2015
They have provided me with a very professional service. On each visit they get me in and out quickly which I like. They make me aware of any other problems with my car. Never trying to give me a hard sell.
5/ 5stars
by  
on January 22, 2015
I used them about a month ago. Coming back for oil changes on my kids cars tomorrow

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