Car Repairs And Tires At 407 S 6Th St From Your Springfield Firestone Complete Auto Care

Ready to come in to your local Firestone Complete Auto Care on 407 S 6Th St? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

407 S 6Th St
Get DirectionsHours + Information
Mon7a-6p
Tue7a-6p
Wed7a-6p
Thu7a-6p
Fri7a-6p
Sat7a-4p
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Store #9431 Managed by Ross Howard

A Tradition Of Service At Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have been an industry leader in automotive service and repair since 1926. If you think your car could have a problem, our auto care teammates will give your car a free courtesy check. We'll check lights, suspension, the battery, and more. Additionally, we're committed to offering the most consistent service on the market, all at great prices and a short waiting time. Stop by our store today or book your appointment online or by phone.

The Source For Great Offers On Tires.

We Cover Every Area Of Auto Repair

With 90 years in the car care service industry, there's almost no car or truck problem we haven't seen. Here at Firestone Complete Auto Care, we strive to provide unparalleled auto repair and maintenance. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, meaning that every service or repair we do will be fixed correctly the first time. And if it was performed improperly, we'll redo it at no additional charge. We know that finding time to fix your car is difficult, and that's why we constantly strive to make the process as painless as possible.

Customer Reviews

(4.1 of 5) - 15 Reviews
5/ 5stars
by  
on March 20, 2016
This is a good place to go for service. The staff is polite and helpful
5/ 5stars
by  
on December 9, 2015
I have used Firestone for years and I am always so pleased with the service. They go the extra mile the repairs they have done have been great. Haven't had any problems. They even answered the phone after hours and it saved me. I had left a bag at the desk with my Boarding Pass for next day flight and worked out how to get it early the next day before my flight.
5/ 5stars
by  
on December 5, 2015
I visit the downtown visit a week ago in Springfield, il and please with oil change service.
5/ 5stars
by  
on November 10, 2015
I needed new tires, they were very accommodating. They got me right in and I feel I got a good price on asset of tires. They got them on and on my way in no time. I will use them again.
5/ 5stars
by  
on November 3, 2015
Great customer service, very friendly and professional. Thank you for everything.
5/ 5stars
by  
on October 3, 2015
Needed a battery for a 69 Plymouth roadrunner had it there just took old battery too match it up
5/ 5stars
by  
on September 21, 2015
I have had three service visits to Firestone since taking a new job close to their facility. They make my life that much easier by taking care of my Land Rover. No worries, no hassles, and good price!
5/ 5stars
by  
on September 11, 2015
We used Firestone for the first time last week based on recommendations. Their reputation was deserved. The communicated with us throughout the inspections and surprised us with a much lower bill than we expected. I will use them from now on.
2/ 5stars
by  
on May 1, 2015
The last three times I have been there, I got my car back with a problem. The first time there were oil hand prints on my car and I had to get it professionally cleaned. The second time, my car was left running outside when I came to get it. The third time, I got my car back and it wobbled and shook. I have to go back again to get it fixed. They always correct the problems it just stinks that I have to keep going back for them to fix it. I'll just be done from now on. Staff is friendly, though.
4/ 5stars
by  
on March 4, 2015
As a return customer of many years and many vehicles, this was the first time service fell short of expectations at this location. The bar is high and they usually exceed expectations, which is why this visit was just good enough instead of the stellar service I've grown accustomed to from this location.
1/ 5stars
by  
on February 26, 2015
I started using Firestone shortly after I moved to Springfield about 14 years ago. The customer service I received on my first vist, kept me coming back. Love the staff, appreciate the honesty and the service is second to none.
1/ 5stars
by  
on February 4, 2015
A few months ago I took my 2009 Ford Edge to Firestone because the brakes were squeaking while backing up. Firestone told me that I needed new pads and roters which we approved and paid $528.00. The next day I got into the car and backed out of my garage only to hear the same squeaking. As of this date, I have taken my car back a total of six times to this Firestone only to hear the same squeaking as I did when I took my car in the first time. In fact, some of the adjustments that were performed made the sound much worse. The last time that I took my car in, about 2 weeks ago, we were told that they have done everything that they know to do and have no more ideas on how to fix this. They said that this is typical of my kind of car. Now I am wondering if I even needed the new brakes in the first place because I am still hearing the same loud squeaking. Needless to say, we are extremely unhappy and will not be taking any of our vehicles back to Firestone.
4/ 5stars
by  
on February 1, 2015
I have been going to Firestone through 4 cars. Must be doing it right!
5/ 5stars
by  
on January 29, 2015
They always take care of any work necessary. They look for possible problems before they become a big cost so I can have them repaired early.
4/ 5stars
by  
on January 23, 2015
I have always serviced my automobiles at Firestone but the last 2 times I've contacted them I had a very bad experience

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