Car Repairs And Tires At 407 S 6Th St From Your Springfield Firestone Complete Auto Care

Ready to come in to your local Firestone Complete Auto Care on 407 S 6Th St? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

407 S 6Th St
Get DirectionsHours + Information
Mon7a-6p
Tue7a-6p
Wed7a-6p
Thu7a-6p
Fri7a-6p
Sat7a-4p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #9431 Managed by Ross Howard

HOLIDAY HOURS

Please note our hours for Memorial Day

  • 05/29 7am-5pm
  • A Tradition Of Service At Firestone Complete Auto Care

    Welcome to Firestone Complete Auto Care, where we have been an industry leader in automotive service and repair since 1926. If you think your car could have a problem, our auto care teammates will give your car a free courtesy check. We'll check lights, suspension, the battery, and more. Additionally, we're committed to offering the most consistent service on the market, all at great prices and a short waiting time. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Come in today or plan your appointment online or by calling (217) 953-4542.

    The Source For Great Offers On Tires.

    Discover Our Range of Auto Repair Services

    After 90 years in the automotive industry, we've seen nearly every problem your car or truck could have. At Firestone Complete Auto Care, we believe in offering outstanding auto care services. Our products and services are covered by our Fixed Right Guarantee, meaning any auto service or repair is done right the first time. If not, we will re-perform the service with no additional charge. We understand that it's never the right time to fix your car, and that's why we constantly strive to make your total auto care experience stress-free.

    Customer Reviews

    (4.0 of 5) - 18 Reviews
    1/ 5stars
    by  
    on May 9, 2017
    I brought my car in because there was a slight vibration at 55-60 MPH. I ask for an alignment check as the alignment was performed in May of 2016 at this store and I ask for tire balance on (4) wheels. When I left, there was a terrible vibration at 55-60 MPH. The entire car shakes terrible. I was told that a wheel may be bent or the tire was bad as one of the tires took a lot of wheel weights during the balance. Well, that wasn't a previous problem so why is it a problem now?
    5/ 5stars
    by  
    on March 26, 2017
    Everyone I need anything from an oil change, headlight repair, brakes or tires I honestly think that I am receiving not just the best price but the best service. Their staff is also amazing!
    5/ 5stars
    by  
    on May 26, 2016
    Ross and Tracy were very professional and provided excellent service. I'd recommend their services to anyone. Very competitive prices as well. I will be a long term customer.
    5/ 5stars
    by  
    on March 20, 2016
    This is a good place to go for service. The staff is polite and helpful
    5/ 5stars
    by  
    on December 9, 2015
    I have used Firestone for years and I am always so pleased with the service. They go the extra mile the repairs they have done have been great. Haven't had any problems. They even answered the phone after hours and it saved me. I had left a bag at the desk with my Boarding Pass for next day flight and worked out how to get it early the next day before my flight.
    5/ 5stars
    by  
    on December 5, 2015
    I visit the downtown visit a week ago in Springfield, il and please with oil change service.
    5/ 5stars
    by  
    on November 10, 2015
    I needed new tires, they were very accommodating. They got me right in and I feel I got a good price on asset of tires. They got them on and on my way in no time. I will use them again.
    5/ 5stars
    by  
    on November 3, 2015
    Great customer service, very friendly and professional. Thank you for everything.
    5/ 5stars
    by  
    on October 3, 2015
    Needed a battery for a 69 Plymouth roadrunner had it there just took old battery too match it up
    5/ 5stars
    by  
    on September 21, 2015
    I have had three service visits to Firestone since taking a new job close to their facility. They make my life that much easier by taking care of my Land Rover. No worries, no hassles, and good price!
    5/ 5stars
    by  
    on September 11, 2015
    We used Firestone for the first time last week based on recommendations. Their reputation was deserved. The communicated with us throughout the inspections and surprised us with a much lower bill than we expected. I will use them from now on.
    2/ 5stars
    by  
    on May 1, 2015
    The last three times I have been there, I got my car back with a problem. The first time there were oil hand prints on my car and I had to get it professionally cleaned. The second time, my car was left running outside when I came to get it. The third time, I got my car back and it wobbled and shook. I have to go back again to get it fixed. They always correct the problems it just stinks that I have to keep going back for them to fix it. I'll just be done from now on. Staff is friendly, though.
    4/ 5stars
    by  
    on March 4, 2015
    As a return customer of many years and many vehicles, this was the first time service fell short of expectations at this location. The bar is high and they usually exceed expectations, which is why this visit was just good enough instead of the stellar service I've grown accustomed to from this location.
    1/ 5stars
    by  
    on February 26, 2015
    I started using Firestone shortly after I moved to Springfield about 14 years ago. The customer service I received on my first vist, kept me coming back. Love the staff, appreciate the honesty and the service is second to none.
    1/ 5stars
    by  
    on February 4, 2015
    A few months ago I took my 2009 Ford Edge to Firestone because the brakes were squeaking while backing up. Firestone told me that I needed new pads and roters which we approved and paid $528.00. The next day I got into the car and backed out of my garage only to hear the same squeaking. As of this date, I have taken my car back a total of six times to this Firestone only to hear the same squeaking as I did when I took my car in the first time. In fact, some of the adjustments that were performed made the sound much worse. The last time that I took my car in, about 2 weeks ago, we were told that they have done everything that they know to do and have no more ideas on how to fix this. They said that this is typical of my kind of car. Now I am wondering if I even needed the new brakes in the first place because I am still hearing the same loud squeaking. Needless to say, we are extremely unhappy and will not be taking any of our vehicles back to Firestone.
    4/ 5stars
    by  
    on February 1, 2015
    I have been going to Firestone through 4 cars. Must be doing it right!
    5/ 5stars
    by  
    on January 29, 2015
    They always take care of any work necessary. They look for possible problems before they become a big cost so I can have them repaired early.
    4/ 5stars
    by  
    on January 23, 2015
    I have always serviced my automobiles at Firestone but the last 2 times I've contacted them I had a very bad experience

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