Car Tires And Services At 1 W Wise Rd: Firestone Complete Auto Care In Schaumburg

Ready to come in to your local Firestone Complete Auto Care on 1 W Wise Rd? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #11177 Managed by Kayko Khavarian

HOLIDAY HOURS

Please note our hours for Memorial Day

  • 05/29 7am-5pm
  • Unleash Your Car's Potential At Firestone Complete Auto Care

    Welcome to Firestone Complete Auto Care, where we have been providing quality automotive service since 1926. If something about your car seems off, our trained technicians can perform a free courtesy check. We'll examine lights, steering, the battery, and more. Additionally, we're dedicated to offering the most consistent service on the market, at unbeatable prices and quick turnaround times. You can even buy tires online and schedule your installation when it's most convenient for you! Come in today or schedule an appointment by phone or online.

    Browse Great Discounts On Tires Today.

    Learn More About Our Different Services

    After 90 years of automotive repair, we've encountered nearly every automotive issue out there. At Firestone Complete Auto Care, we believe in offering unparalleled auto repair and maintenance. Our products and services are covered by our Fixed Right Guarantee, meaning any auto service or repair will be fixed correctly the first time. If not, we will re-perform the service with no additional charge. We know there's never a good time to get your car fixed, so we do our absolute best to make the process as painless as possible.

    Customer Reviews

    (4.8 of 5) - 27 Reviews
    5/ 5stars
    by  
    on January 22, 2017
    Jerry is absolutely phenomenal! He gives the best customer service and has an awesome personality. I also love the way he explains things about my vehicle in language I can understand. The Schaumburg location is great because of him!!!
    5/ 5stars
    by  
    on January 12, 2017
    I got a flat and when we changed the wheel it ended up the the spare was also flat. I took the wheel to Firestone to fix and it needed a new tire. They fixed the wheel first thing as they knew I needed to get to work. When I got hope and began the project of changing the wheel my car jack broke and the car fell down. When I called Firestone they sent a technician to my house who had the wheel changed in a matter of minutes. Now that's what I call awesome service! Thank you :)
    5/ 5stars
    by  
    on May 6, 2016
    Both Alex and Khoanh deserve medals of heroism for restoring my safety, my car's road handling, and my smile! They were friendly, quick, thorough, and professional, and communicated well with me throughout the short time that it took to get me back on the road. Thank you!!!
    5/ 5stars
    by  
    on April 12, 2016
    Everyone did a great job, in every aspect along the way. I feel the safest ever now driving my car. I'm very happy to take my 10 hour straight drive now. I will always go to Firestone Schaumburg.
    5/ 5stars
    by  
    on December 19, 2015
    Thank You Kaiko for the great service you provided excellent Costermer service
    4/ 5stars
    by  
    on November 29, 2015
    I needed to use the service a week ago because I found a screw in my tire on a Saturday night. I went in on a Sunday morning. They were so busy, I made an appointment for the afternoon. I was told it would take 30 minutes. It actuallyet took 1 hour and 30 minutes! Overall the tire is holding up so it was worth it.
    5/ 5stars
    by  
    on November 16, 2015
    As always, manager Kako does his very best to provide quality work and top notch customer service. He is always looking for ways to assist the customer with appropriate discounts and options for repairs. There is a high level of trust & confidence with this manager and the facility as a whole and that is why we continue to return to this Firestone.
    5/ 5stars
    by  
    on November 11, 2015
    I always use the Firestone Complete Auto care shop on Wise Rd in Schaumburg. They are professional and accommodating. Thank you guys!
    5/ 5stars
    by  
    on October 3, 2015
    Personnel were very courteous and made me feel at home. Recommendations for service were made to me, but there was no pressure to have these services done. My car was ready when promised.
    5/ 5stars
    by  
    on October 1, 2015
    I had a really great experience at the Firestone on Wise and Roselle road in Schaumburg. The manager was the best-really exemplary customer service.
    5/ 5stars
    by  
    on September 30, 2015
    I used their service on 09/29/15. I had a great experience and a fabulous service.
    5/ 5stars
    by  
    on September 22, 2015
    I spent $3K on my 1997 Cadillac Seville repairs (I had doubts about going ahead with the repairs). One repair failed because of a faulty replacement part. Obviously I was upset but manager Kayko Khavarian really bent over backwards to assure me all would be taken care of without further cost to me. A rental allowed me to leave my Caddy there and go to work. The car was repaired to my satisfaction. I would recommend this store to family and friends due to the sincere and honest service I received. Thanks Firestone.
    5/ 5stars
    by  
    on September 14, 2015
    I brought my car in to get a tire patched. The service writer called me later in the day to let me know my rear brakes were also getting quite low. I had them replaced but they squeaked badly once I got the car home. I though the squeaking would go away, so I waited a week, but it got worse. I called Firestone and explained the issue and they told me to bring my car in and they would take care of it. They upgraded my brake pads and worked on it until the squeak was gone. I'm a very happy customer - thank you!
    5/ 5stars
    by  
    on September 13, 2015
    Serviced just yesterday and felt valued as a customer..good advice!
    5/ 5stars
    by  
    on June 27, 2015
    I was extremely pleased with the service and friendliness of the employees at this Firestone!
    1/ 5stars
    by  
    on April 17, 2015
    I took my car here to get the wheels re-torqued and they jammed one of the lugs into the stud and cross threaded it, ruining the stud.
    5/ 5stars
    by  
    on March 3, 2015
    I use them regularly for my car services and if there are any issues they bring it to my attention. The staff is very friendly and they give me the best rate.
    5/ 5stars
    by  
    on February 27, 2015
    Picked up a nail before a road trip and saw they were open early. Was able to get the tire fixed and still make it to work on time and was on the road later that day. While there I asked them to check the battery and they gave me an estimate and also told me I was due for a tune up if I didn't already have one lately. No pressure. Went back got the work done. My windshield washer wasn't working after that so I took it in and they fixed it no charge. It was just the nozzles which are very inexpensive but still it was nice to get them taken care of.
    5/ 5stars
    by  
    on February 26, 2015
    3weeks ago to have tire fix and was beyond wear , road hazard got new tire quite cheap
    5/ 5stars
    by  
    on February 3, 2015
    We went there right before the holidays trying to beat the snow they got us in quick and I love my new tires a very good value
    5/ 5stars
    by  
    on February 2, 2015
    I have several cars and every time I visit for car service they always provided me excellent service.
    5/ 5stars
    by  
    on January 30, 2015
    Explained what they would do and took me to my vehicle to show me what I needed done. Very satisfied with their thoroughness.
    5/ 5stars
    by  
    on January 27, 2015
    Went in because oil light was on. Got immediate service. The writer went out to my car and discovered that the guage had not been set back the last time I was in. So he set it back and I was on my way! And no charge!! I'll definitely be back again!
    5/ 5stars
    by  
    on January 26, 2015
    I get all of my tires here. I have most of the work done here. I must admit, I had wanted to fill out a survey when I came in and got new brakes and a new battery...(two days apart)...But where's Kayko?
    5/ 5stars
    by  
    on January 25, 2015
    made sure I was taken care of quickly so I could get back to pick up my wife
    5/ 5stars
    by  
    on January 25, 2015
    I have both my wife's and my cars serviced at Firestone. The service is always great and the pricing is less than what the new car dealers charge. I have found the Firestone store at Wise And Roselle Road in Schaumburg to be the closest to my home. I always trust that they will not try to sell you something that you really don't need, just to "pad the bill." Taking our cars to Firestone to be serviced is like taking your car to a friend! Also the 6 months no interest really helps on purchases over $200.00 that are put on your Firestone charge account.
    5/ 5stars
    by  
    on January 25, 2015
    I will not take my cars to any other mechanic shop other than Firestone. Mr. Kayko and his staff are excellent at what they do. Thanks so much to Mr. Kayko for running an excellent business and to his mechanics for doing excellent and superb job fixing my cars.

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