Car Repairs And Tires At 520 S Weber Rd From Your Romeoville Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care at 520 S Weber Rd! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

520 S Weber Rd
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #344547 Managed by Cesar Fernandez

A Tradition Of Service At Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have been providing quality automotive service since 1926. If something about your car seems off, our trained technicians can offer a 19-point inspection, at no cost to you. We'll inspect lights, steering, the battery, and more. Additionally, we're devoted to delivering the best quality service possible, all at reasonable prices and a short waiting time. Stop by our store today or plan your appointment online or by calling (815) 676-0854.

Find Great Deals On Tires For Your Car.

Discover Our Range of Auto Repair Services

After 90 years in the automotive industry, we've encountered nearly every automotive issue out there. Here at Firestone Complete Auto Care, we pride ourselves on outstanding auto care services. Our services are backed by our Fixed Right Guarantee, meaning any auto service or repair is done right the first time. And if it was performed improperly, we'll redo it at no additional charge. We know that finding time to fix your car is difficult, and that's why we're always working to make the process as seamless as possible.

Customer Reviews

(4.6 of 5) - 53 Reviews
5/ 5stars
by  
on September 25, 2016
Always a pleasure coming to this Firestone. Ceasar F is the go to man. He makes sure your taken care of and happy with your vehicles maintenance! I've been going to this Firestone for years and they never fail to surprise me. Always exceeding my expectations
5/ 5stars
by  
on September 20, 2016
5/ 5stars
by  
on April 17, 2016
My repair was completed in a timely manner, faster than they quoted me. Tony was knowledgeable and answered all my questions. I will be returning for my other repairs!
5/ 5stars
by  
on April 10, 2016
Tony and the crew have been just great every time I've been in fir any type of service. I can't say enough to praise them. They give Firestone a good name.
5/ 5stars
by  
on March 27, 2016
We always take our vehicles here! We have our repairs made and are very happy with the results. We appreciate that they suggest possible problems in others areas, to anticipate what mat need repair or replacement soon. The staff is always friendly and professional. We definitely recommend this location to all our family and friends.
5/ 5stars
by  
on March 22, 2016
Pleasant and very friendly managers and staff. Prompt service and cordial atmosphere.
5/ 5stars
by  
on December 1, 2015
The front desk person was very customer friendly & helpful. Cannot wait to come back for next oil change!!
5/ 5stars
by  
on November 24, 2015
This is my go to auto shop. I have used them for both our cars and will continue.
4/ 5stars
by  
on November 23, 2015
NO COMPLAINS SO FAR, JOB WAS DONE VERY WELL, AND QUICK.
5/ 5stars
by  
on November 10, 2015
The site was convenient and I had a decent deal on the tires that I bought. Accommodating staff, nice experience. I recommend this store to my family and friends.
5/ 5stars
by  
on November 10, 2015
I got in there, they were all friendly, got my car in quickly, and got it out in a timely fashion. Will be coming back.
5/ 5stars
by  
on October 31, 2015
Have been here twice for service and both times I was taken care of in a timely manner and the service was great!
5/ 5stars
by  
on October 30, 2015
Came in for a battery change but casually brought up some other issues I thought I had, and they were able to figure out the issues and fix within the hour.
5/ 5stars
by  
on October 26, 2015
In the last month we bought new tires for our 2 cars with wheel alignments and spent just over $1000. Great price. The service was excellent as they explained everything that was needed.
5/ 5stars
by  
on October 23, 2015
I came in having problem with my brake lights. There was only one worker working that evening. The store manager told me to come back tomorrow. I told him I had to drive that night to pick up my daughter. He did it for me right away!
5/ 5stars
by  
on September 19, 2015
Stopped in Saturday at just after closing, had to get my car jumped a half hour before. Second time this had happened in a week. Tech came out and checked the battery for me, was bad. Said they were open at 8AM Sunday and they had the battery in stock. Amazing service above and beyond and was ready with new battery installed before work on Monday!
1/ 5stars
by  
on July 14, 2015
Brought my vehicle in for an oil change not even a month ago and I'm leaking oil by the oil filter. The entire undercarriage of my car is full of oil. Will not be taking it back there.
1/ 5stars
by  
on July 9, 2015
Customer service great. Work on car TERRIBLE at best.
5/ 5stars
by  
on July 3, 2015
service personnel were very friendly and professional.
5/ 5stars
by  
on July 1, 2015
I had heard about them on my favorite radio program and from a family member who they services her car all the time . I went for an oil change and got a detailed notice of all the other things needed . Now I am aware of a nail in my tire and some other things wrong . Thanks Firestone
4/ 5stars
by  
on June 25, 2015
Good service and very friendly & helpful employees (especially Adam and George). I will definitely be back. Thanks, Agatha Welch
5/ 5stars
by  
on June 25, 2015
Great service, friendly and very professional, I will recommend my friend's to go there to repair their car's when they need to.
5/ 5stars
by  
on May 21, 2015
I WAS THERE TWICE IN THE LAST WEEK WITH 2 CARSHAD TIRES CHECKED AND BRAKES REPLACED
5/ 5stars
by  
on May 14, 2015
Tony and Nick were really helpful at getting all the help I needed done quickly. This will be our new maintenance shop for years to come.
5/ 5stars
by  
on May 8, 2015
Walked in on a Sat. morning without an appointment and walked out with new brake pads and rotors - extremely satisfied and grateful. They even found a nail in my tire, alerted me to the problem and promptly fixed that as well.
5/ 5stars
by  
on May 4, 2015
Second time I have used this location. Excellent service . professional staff and very friendly. Close to home and will be back when needed.
5/ 5stars
by  
on April 22, 2015
2nd time to.this location and the service was great. Very timely and friendly people working here and I will continue to.use this location
5/ 5stars
by  
on April 17, 2015
I had to take my car in and they were quick and professional as usual
5/ 5stars
by  
on March 25, 2015
Just the peace of mind I get from the awesome service is worth going to Firestone!
5/ 5stars
by  
on February 27, 2015
Always professional and couteous, i will always recomend my family and friends to go in and see the guys at romeoville firestone
5/ 5stars
by  
on February 26, 2015
Will definitely go back!!! Very professional. Thank you for your help.
5/ 5stars
by  
on February 26, 2015
I drive all the time from Chicago to Romeoville Ill for the great service
5/ 5stars
by  
on February 26, 2015
Completed repairs on time and within my budget. very honest.
5/ 5stars
by  
on February 26, 2015
We had to purchase new tires before snow started to come down for two new cars. I did my research before buying. The cheapest tires are certainly not the best! I would never sacrifice safety for price. I have had cheap tires before and well if you like to slip and slide down the street then go for it. But the best thing to do is to get a set of tires that is both highly rated and with in your price range you are willing to spend! I went to Firestone Romeoville and they helped me pick out tires for both my vehicles. I have been impressed with the performance and handling of the tires for both our accord and insight on the snow this winter. The technicians at Firestone were both knowledgeable and helpful and most of all trust worthy!
5/ 5stars
by  
on February 15, 2015
Quick affordable oil change. No hassle with the coupon used. Staff was pleasant. Waiting room was tidy and comfortable.
4/ 5stars
by  
on February 8, 2015
Good service. Friendly and professional. Take care of my car.
5/ 5stars
by  
on February 4, 2015
My appt. was scheduled for 6pm and I was out at 7:30pm. I was provided with all the issues with my car after my oil change and new tires. The guys made me feel safe for the winter I will Definitely be back.
3/ 5stars
by  
on February 3, 2015
Took my car in twice for diagnostics..diagnosed the struts and it turned out to be a much cheaper repair (stableizer bushings) and quoted for a windshield wiper transmission and it wound up being a bolt missing....I'm glad I took the car for a second opinion...
2/ 5stars
by  
on February 3, 2015
Other well-known repair facilities charge considerably less for the same work.
1/ 5stars
by  
on February 3, 2015
I was charged $99.00 for a "diagnostic check" which should have been written off since I agreed to have the work done there. Most auto parts stores give a FREE diagnostic check.
5/ 5stars
by  
on February 3, 2015
The guys at this store are knowledgeable and forthcoming, friendly and helpful. Their work has always been outstanding and is usually very timely. They give a direct answer to a direct question without all the usual nonsense and can be depended upon to understand your specific car repair needs.
5/ 5stars
by  
on February 3, 2015
It's been about 2 - 3 months since I was last there. So I'm somewhat perplexed as to why I am receiving this now. But...nonetheless...I am ALWAYS pleased when I return from a visit to this Firestone (i.e. Romeoville, IL). I have dealt with Tony and Adam most frequently. They make sure I understand the problem and they also tell me what needs to be done immediately and what I can wait on. I have found that too many other mechanics and dealerships will tell me that the problems all should have been serviced "yesterday". They seemingly want to put the "fear of God" into me and my problems, I believe, just because I am a woman coming in alone. so I will continue to go to this Firestone whenever problems arise because I feel comfortable and I trust their guidance as to what I should address and when.
4/ 5stars
by  
on February 2, 2015
Came to get tires checked,and tech support did a great job of explaining issues with tires.
5/ 5stars
by  
on February 2, 2015
Everyone at Firestone store was friendly and helpful. Waiting area was comfortable with good coffee. My car was finished when promised. Great service for a good price.
5/ 5stars
by  
on February 2, 2015
They helped me resolve a loud chirping noise from my engine. They were very patient and clearly explained what was causing the problem and what resolution they were going to perform to fix my problem. I will definitely go back to them for service.
5/ 5stars
by  
on January 27, 2015
I've been having all my auto maintenance in care of this shop. Nice facility, neat, the service bay looks orderly, and the lounge area is comfortable and hospitable (for lack of a better word). Nick and Tony are the ones who usually attend to me, professional, courteous, and suggest(but not pushy) what I need done for my vehicles. Well, keep it up, gents. Give these 2 raises.
5/ 5stars
by  
on January 27, 2015
I have been going to the Romeoville Firestone for almost 6 years now and every visit is always great. They call me by name and make me feel welcome. Each person that works there is friendly and willing to take care of my every need. My car is always fixed properly and sometimes they even point out something that was wrong that I didn't notice. I complelty trust them and would recommend anyone to go there. Beyon the service, their prices are very fare and most times are cheaper than anywhere else.
5/ 5stars
by  
on January 26, 2015
Whenever i come in for my oil change, everyone is always so pleasant. The service is prompt and effecient. I have had repairs done on my previous car and everything was always great! As a woman, it is so nice to go to a place that you can feel comfortable, some places that i went to in the past made me feel like i did not know what i was talking about, not at firestone, they are very informative and make you feel welcome. And it is near my home.
5/ 5stars
by  
on January 25, 2015
Service at the Romeoville Firestone is easy and as far as I can tell extremely fair. Never feel as if I'm being pushed into purchasing any services and always receive a clear and concise explanation of what is being done and what should be done in the future.
5/ 5stars
by  
on January 24, 2015
I have two cars I bring to them regularly. They always try to save me money by checking which offer is active at the time. They also complete the repairs on time and call me if they found an issue to see if I want that addressed as well. Courteous, clean and professional. I will continue to bring my vehicles to them.
5/ 5stars
by  
on January 23, 2015
I have used them multiple times and think they are honest and friendly.
5/ 5stars
by  
on January 23, 2015
I find the men are well spoken, mannered, & informative. Service is fast, clean, and accurate. If not they take the car back until it is at now additional expense. You can see they strive for customer service & satisfaction. The center is kept clean and comfortable for patrons.
5/ 5stars
by  
on January 22, 2015
Wish my warranty was with Firestone instead if my dealership so they could do all the work on my car!

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