Firestone Complete Auto Care: Your Source For Tires And Repairs At 11902 S Route 59 In Plainfield

Ready to come in to your local Firestone Complete Auto Care on 11902 S Route 59? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

11902 S Route 59
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #303777 Managed by Nicholas Coleman

Unleash Your Car's Potential At Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been providing quality automotive service since 1926. If your car seems to be running differently, our trained technicians will take a look for free with our courtesy check. We'll examine lights, wipers, the battery, and more. Additionally, we're committed to delivering the best quality service possible, all at reasonable prices and a short waiting time. Stop by our store today or schedule an appointment by phone or online.

The Source For Great Offers On Tires.

We Cover Every Area Of Auto Repair

After 90 years in the automotive industry, we've seen nearly every problem your car or truck could have. At Firestone Complete Auto Care, we strive to provide exceptional car repair service. Our services are backed by our Fixed Right Guarantee, which means the service or repair is done right the first time. If not, we will re-perform the service with no additional charge. We understand that it's never the right time to fix your car, so we do our absolute best to make the process as seamless as possible.

Customer Reviews

(4.5 of 5) - 22 Reviews
5/ 5stars
by  
on April 22, 2016
Brought my car in for an alignment after replacing control arms and struts on all four corners. The lead technician Eric performed the alignment and did a great job. It was dead on, not just in the green and it drives great now.
5/ 5stars
by  
on October 26, 2015
Was just there on 10/25/15, a SUNDAY, after having tried to fill my tires up with air at Shell. The TPMS broke off and air was coming out of one of the tires! Drove it a few yards over to Firestone and Nick (despite not being 8am) unlocked the door, welcomed me in and advised me as to what had happened, the cost and how quickly they could have it fixed! Called me 2 hrs later to let me know it was ready and off we went! What a blessing to have them opened on a Sunday AND to handle something so quickly DESPITE not having an appointment!
5/ 5stars
by  
on September 18, 2015
I recently went to have a tire patched and ended up needing it replaced. The employees there were very helpful and kind and felt like they really cared. They also helped me find the best deal and didn't try to gouge me with pricing. Very honest, helpful and great attitudes. I will be back for sure!
5/ 5stars
by  
on September 9, 2015
I brought my vehicle in for engine misfiring and the Mechanic (Mark) who has worked on all of my vehicles diagnosed the issues and Nick informed me of what was required and the corrections were made to my satisfaction. This location is my go to shop for all repairs.
3/ 5stars
by  
on July 14, 2015
Had Air Conditioning & Radiator service a couple of weeks ago with no issues so far.
5/ 5stars
by  
on June 13, 2015
This Firestone is awesome. They are professional, prompt, and go above and beyond with customer care. It's really hard to find a vehicle "shop" that is 5 star; this Firestone hits the mark over and over for our family!
5/ 5stars
by  
on June 8, 2015
I had a lifetime alignment done at this location. The work was performed as scheduled and as expected. Thanks!
5/ 5stars
by  
on April 26, 2015
Needed oil change and new tires and they went to another store to get the tires so I did not need to make a second appointment. Great to get it all done with one appointment
5/ 5stars
by  
on April 11, 2015
Excellent customer service Excellent customer satisfaction
5/ 5stars
by  
on March 1, 2015
Oil change was quick and efficient, service was courteous. This is where I regularly take my car for service. Lost my job and money is tight. This is a place I can trust.
4/ 5stars
by  
on February 27, 2015
Had to replace tires. Stooped in on route 59. Good service. They were on sale and they were prompt. The next time i replaced battery, they did testing first and then i got it. they installed properly and efficiently.
5/ 5stars
by  
on February 27, 2015
Tim Hatcher and his Crew are the best. I will bring all my auto service to his store.
5/ 5stars
by  
on February 14, 2015
Everything went well. They even helped me with the rebate
5/ 5stars
by  
on February 12, 2015
I seriously rely on the guys to keep my car safe for me. I had a tire that looked low and called to ask if they could check it out. Although they were fully booked they said I could come right over. Turned out my rim was bent; took a day to get the part. Seemingly bad news but I was just happy to feel safe. I feel completely comfortable with their advise and recommendations. Nice, pleasant, honnest guys.
5/ 5stars
by  
on February 3, 2015
These guys are great!! I made an appointment with George and soon as I walked it he started the paperwork and gave the keys to bring it in. Excellent customer service, from front desk to mechanics, these guys never force you to get a service just always makes suggestions. Been going here for a long time.
5/ 5stars
by  
on January 27, 2015
Great service, honest & always straightforward on fixing the problem. I never worry about being upsold.
4/ 5stars
by  
on January 27, 2015
I have been getting my car serviced at this location for over 3 years now. I put a lot of miles on my car everyday for my work commute. They always keep my car running good and when there is a new issue, they try to provide me with the best service at the same time, explaining what needs to be done. The only downfall would be that they can overbook on the weekend. However, they will stay past closing to get your car out that day if they can.
5/ 5stars
by  
on January 27, 2015
Every time I go to the FireStone in Plainfield, I am always treated with courtesy and the work done is explained in language that I understand. I "have" to go back because of the free tire rotation every 5000 miles...but I want to go back when there is a mechanical issue with my vehicle.
2/ 5stars
by  
on January 26, 2015
I always used to go here and for the most part they were honest with. But this last time they said i needed all my brakes and rotors changed, which seemed odd to me so i took it to another local shop. Surprise the shop showed me my brakes which did need to be changed but rotors were perfectly fine. Since then I have paid off my Firestone card and vowed not to go to them anymore. I was a loyal customer for 4+ year. But not more.
5/ 5stars
by  
on January 25, 2015
Fast and courteous. Never any problems. Been going there for years
2/ 5stars
by  
on January 24, 2015
I installed new brakes recently at Plainfield store and I start seeing vibration on fron axle during brake althouhg I have new tires. Another shop told me that the brakes are going bad :(
5/ 5stars
by  
on January 23, 2015
I needed tires desperately and they were able to get me an appointment ASAP.

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