Firestone Complete Auto Care: Your Source For Tires And Repairs At 4750 16Th St In Moline

Ready to come in to your local Firestone Complete Auto Care on 4750 16Th St? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

4750 16Th St
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #21032 Managed by Kevin Hinz

Unleash Your Car's Potential At Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have been an industry leader in automotive service and repair since 1926. If something about your car seems off, our professional teammates can offer a 19-point inspection, at no cost to you. We'll check tires, air filters, the battery, and more. Additionally, we're dedicated to providing the best auto repair possible at affordable prices and a short waiting time. Visit our location today or book your appointment online or by phone.

Browse Great Discounts On Tires Today.

Learn More About Our Different Services

With 90 years in the car care service industry, we've encountered nearly every automotive issue out there. At Firestone Complete Auto Care, we work to provide exceptional car repair service. Our services are backed by our Fixed Right Guarantee, which means that every service we perform will be done right. If not, we will re-perform the service with no additional charge. We know that finding time to fix your car is difficult, and that's why we constantly strive to make the process as seamless as possible.

Customer Reviews

(4.3 of 5) - 30 Reviews
5/ 5stars
by  
on September 9, 2016
Professional, courteous, timely, only tried to upsell me on things I already knew were outdated.
5/ 5stars
by  
on July 9, 2016
Helpful and Friendly
5/ 5stars
by  
on December 20, 2015
Kaylee and Jerry gave me a great deal. .............
5/ 5stars
by  
on December 5, 2015
Exceptional service that exceeded my expectations. Appreciated that I could get a cost estimate on line and schedule my repair appointment on line, too. All the folks at the Moline, IL Firestone are friendly, courteous and professional. They also completed the work in a timely manner. Great job - thanks!
5/ 5stars
by  
on November 30, 2015
We knew our teenage daughter needed new tires on her car but hadn't had a chance to actually get them. We had an unexpected snowstorm (9 inches!) over the weekend which really put the pressure on! We called Firestone Monday morning and they were able to schedule us at 11:00 a.m. A couple of hours later she had four new tires on her car and very relieved parents! Great service overall. We really appreciate how they were able to accommodate us on a busy Monday morning (heading into a holiday weekend as well). Thank you!
5/ 5stars
by  
on November 19, 2015
Wanted to say how much I enjoy the service and the guys and girls who work at the Moline, IL Firestone Service Center. They go above and beyond normal service stations and deserve to be commended. Jerry and his staff are so helpful and I always feel great about the service I receive every time I stop in!
4/ 5stars
by  
on November 16, 2015
I used them just about a week or so ago to put new tires on my car. They did a really good job but at first I could of sworn my steering wheel look crooked but it was fine they checked it out for me and still made sure I had good service. I mean things happen I'm not that type of person to get mad about something just want it check out and just get things done. Thank you for giving me good service Firestone!
5/ 5stars
by  
on October 22, 2015
very quick and friendly service. always able to help me out when I'm in a hurry.
5/ 5stars
by  
on October 1, 2015
I used them a week ago. Chuck was great! My car performs great!
2/ 5stars
by  
on September 12, 2015
After driving 2200 miles from Washington state to Illinois, I brought in my car for an oil change. The front desk people were polite, kind, and seemed quite professional. However, once the oil change was completed, I left and drove 50 miles back to my vacation home. I noticed then that the paperwork had "Brid nest on engine" sloppily written on it. (How does one misspell "bird" as "brid" ?) No one mentioned this to me while at the store, nor did they offer to remove it. I find this to be unprofessional and completely unhelpful. I had to take my car elsewhere the the problem to be solved.
5/ 5stars
by  
on August 19, 2015
I stopped in without an appointment. Gerry made the effort to get me in and out in a timely fashion! I'll be back!!
5/ 5stars
by  
on August 6, 2015
Fast professional service. Let me know differences and options that will best suit my tire needs. Shop around and by far they had the best customer service.
5/ 5stars
by  
on July 29, 2015
Went in to get an oil change, they found I had a nail in my tire - didn't even know about it, Denise asked if I had road side assistance, I wasn't sure but knew I bought my tires there and she looked it up and yes I had it - free tire fix!!! Thanks bunches Denise!! You all were great and quick service too!!
5/ 5stars
by  
on June 25, 2015
I recently got a pair of tires and a few days later had to have a serpentine belt installed. Both experiences were pleasant.
5/ 5stars
by  
on June 24, 2015
Store manager went out of his way to complete my service on time ! He was genuinely concerned with my satisfaction and repeat business; which they will get ! Thanks !!
5/ 5stars
by  
on June 12, 2015
Extraordinary service! I would recommend this particular Firestone to everyone. The store manager, Jerry, exceeded my expectations. I came in at the last minute, and he was very friendly, professional and helpful and got my car done quickly even though they were busy. A+ service!
5/ 5stars
by  
on May 28, 2015
I have used them several times this year personally and now have our whole organizations fleet going there!Because i trust Jerry Clays the manager!Great service no ,over sales by staff they are honest,fair and knowledgeable!My dad and brothers were mechanics so i know when people are knowledgeable about cars...and they definitely are!!!!!! Only place i send my college age daughters without Me!!
5/ 5stars
by  
on May 21, 2015
Had to replace a low profile tire a week ago and the woman at the front desk was excellent. I can't remember her name but she made sure I had everything I needed and made sure I understood what was going on every step of the way.
2/ 5stars
by  
on April 17, 2015
The staff had excellent customer service but it took an hour and a half. Plus for a regular oil change and filter with a 20 dollar off coupon it costs 73 dollars. I will not be returning due to that.
5/ 5stars
by  
on March 7, 2015
Very loyal customer to Firestone. This firestone has always taken care of my car. Trust the people there.
4/ 5stars
by  
on February 26, 2015
After boycotting firestone for 14yrs due to extremely bad service. I finally returned to firestone thanks to Bill Palos and Jerry the manger. A great couple of guys and show you what customer service is all about
4/ 5stars
by  
on February 26, 2015
Manager very nice; helped define a good plan for recommended tires and service
3/ 5stars
by  
on February 26, 2015
Had to go to another location to get something fixed that still did not get repaired so had to go somewhere else when the issue was caused by this location .
5/ 5stars
by  
on February 26, 2015
I always use the Moline Illinois Firestone...I'm in and out quickly and always a great price
1/ 5stars
by  
on February 4, 2015
We have used Firestone at southpark for as long as i could remember. Years!! and referred all family and freinds there too. BUT not that Gordy Dickerson has been moved we have MOVED to other stores! Bring Gordy back and we will come back and our family and friends too.
3/ 5stars
by  
on February 2, 2015
My recent visit with you required a vehicle inspection and a tire alignment. The alignment was striaght but the wheel was off center. Also, when the vehicle was inspected, a couple things that I should have been warned about were not even mentioned. My cousin is a mechanic, and he was floored that a couple things weren't even mentioned when he had looked at my truck. So essentially, you need to have your workers be more observant and check what they've done. I am not the only one, 3 other members of my family have had issues where they've had to keep returning their vehicles to Firestone to make them fix something they screwed up. It'd not very good service and doesn't make the customer feel like they're in safe hands. The only thing that keeps me coming back is that your store is the closest, most convenient auto shop that is not the dealer.
5/ 5stars
by  
on February 2, 2015
I take my cars for oil change and buy tires and fix any mechanical problems. Always they do everything on time and with reasonable cost.
5/ 5stars
by  
on January 27, 2015
I like the way the staff - in both locations in the Quad cities - are friendly and welcoming.
1/ 5stars
by  
on January 24, 2015
I went in for front brakes and ended up with brakes, new tires and another repair. On my way home the brakes screeched loudly on and off. I called and was told that happens sometimes when it rains. The brakes continued to make loud screeching noises no matter what the weather...braking forward or in reverse. I took time off from work and brought it back on two separate occasions and was told there was nothing wrong. It became a joke at work and at our company's maintenance garage because everyone knew when I arrived and left. It is now months later and you can still hear my car's brakes. I've never experienced this with new brakes in the 48 years I've owned cars.
5/ 5stars
by  
on January 23, 2015
Had a tire repaired that was losing air. They thought is was a bad bead. After repairing the bead the tire still lost air. When I took it back, they checked the tire for an hour until they found a hole the size of a small wire. This was very small and not visible to the naked eye. the tire was patched and the car returned. I was not charged for any of the additional work. I will definitely be using their services in the future.

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