Firestone Complete Auto Care: Your Source For Tires And Repairs At 2255 W Algonquin Rd In Lake In The Hills

Ready to come in to your local Firestone Complete Auto Care on 2255 W Algonquin Rd? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

2255 W Algonquin Rd
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
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Store #595667 Managed by Tim Purcell

A Tradition Of Service At Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have been providing quality automotive service since 1926. If your car seems to be running differently, our trained technicians can perform a free courtesy check. We'll inspect fluid levels, wipers, the battery, and more. Additionally, we're devoted to offering the most consistent service on the market, at unbeatable prices and a short waiting time. Visit our location today or plan your appointment online or by calling (224) 623-0151.

The Source For Great Offers On Tires.

We Cover Every Area Of Auto Repair

After 90 years of automotive repair, there's almost no car or truck problem we haven't seen. At Firestone Complete Auto Care, we believe in offering exceptional car repair service. Our products and services are covered by our Fixed Right Guarantee, meaning any auto service or repair will be done right. If not, we will re-perform the service with no additional charge. We know there's never a good time to get your car fixed, and that's why we're always working to make the process as painless as possible.

Customer Reviews

(4.8 of 5) - 33 Reviews
5/ 5stars
by  
on April 6, 2016
They took the time to explain the reasons behind the problems, and tried to save me money.
5/ 5stars
by  
on December 16, 2015
Very happy with their service. Called around and they were the best price. Tire had to be ordered, we dropped off the tire on Saturday and the new one was mounted balanced and ready for pick up Monday morning. Very pleased with this facility.
5/ 5stars
by  
on December 5, 2015
They've repaired my tire and did it in a very timely manner and the best part was they get it at no charge.
5/ 5stars
by  
on November 14, 2015
I have 3 cars & use this Firestone location , all the time .. George behind the counter is the best, always takes care of me ..
5/ 5stars
by  
on October 30, 2015
Took my F-250 there for brakes last week and they did a great job!
5/ 5stars
by  
on September 21, 2015
Very happy would go back if need to hopefully not happy with service
5/ 5stars
by  
on August 28, 2015
I have been to this firestone since I moved here 2 years. Every experience has been top notch. Great explanations timely completions, and excellent communication on the repairs.
4/ 5stars
by  
on August 7, 2015
I appreciated the prompt and thorough completion of my tire rotation and oil change. They even remembered to reset my maintenance indicator light. Thank you Firestone.
5/ 5stars
by  
on August 6, 2015
I took my car in for an oil change and asked them to change the engine and cabin air filters as well. When I came back to pick up the car they told me that the cabin air filter was still very clean, so they did not replace it. It is nice to know that I can trust them not to do unnecessary work just to make a bit more money. I appreciate the great quality work and the honesty!
5/ 5stars
by  
on July 15, 2015
I had a complicated issue with my brakes. My tech went out of his way to ensure that I was completely satisfied. They showed me the issues and rectified it prior to my long road journey. Kudos to these guys. They even told me about a potential problem down the road, and weren't pushy about selling it to me.
5/ 5stars
by  
on June 5, 2015
I went in for an oil change, and they were accurate on time estimation. I appreciated when they updated me that it would be 10 minutes longer than initially thought. They also did a quick check of the rest of the car and told me the license plate lift was out, but didn't force me to pay for the aerivice to change it.
5/ 5stars
by  
on May 28, 2015
Took my car in and they did my oil change super fast! I told them it needed to be quick bc I was going out of town and they accommodated me so nicely!
5/ 5stars
by  
on May 23, 2015
I have been to Firestone two or three times now. I have been extremely satisfied with the service and the employees.
5/ 5stars
by  
on May 16, 2015
I have taken my vehicle to the Firestone in Lake in the Hills for new struts, alignment, wheel balancing, brakes, and now A/C repairs. They have done a great job keeping my '04 Lancer in perfect working order. The staff is very friendly and patient with people who don't know everything about how cars work. I have even recommended my in-laws take their car here and they were treated with the same great service that I was. Firestone has definitely found a new loyal customer.
5/ 5stars
by  
on April 27, 2015
I always take my car to Firestone. Always curtious, knowledgeable and I completely trust that they will give me quality service without trying to gouge me. They tell it to me straight. It is so great the they are open on Sunday's .
5/ 5stars
by  
on March 6, 2015
Great service, good prices. kept me informed. Went out of their way to help.
5/ 5stars
by  
on February 26, 2015
We tried this location for oil changes a few months ago and now we don't go anywhere else! They are always very friendly and never pushy.
5/ 5stars
by  
on February 26, 2015
The guys over at Firestone have always done a nice job for me and my family.
5/ 5stars
by  
on February 12, 2015
Have been going there for both of my cars for years, never had a problem. They are always helpful, friendly and professional. Quality service. Good value. Trustworthy.
5/ 5stars
by  
on February 6, 2015
I was taking my car to the dealer for repairs. Started using Firestone about 3 years ago. Am totally satified with their work, hours and cost. Have remained a faithful customer!
5/ 5stars
by  
on February 2, 2015
I went in to make an appointment and it turned out they were able to get me in at that moment. Also during a routine inspection they noticed other things that need attention. not only did they find these things but also mentioned which ones need to be fixed right away and what could wait a little longer.
5/ 5stars
by  
on February 2, 2015
LITH Firestone was recommended to me for good, honest service and I have since recommended them to others. They don't try to sell me on unneeded services, which I've found is done at other places. They make suggestions that I can appreciate.
5/ 5stars
by  
on February 2, 2015
Always have had a great experience at my lake in the hills Firestone
1/ 5stars
by  
on January 27, 2015
I am all about hard work and fire stone is far from that. I went in for an oil change and was told they would try to fit me in. There was barely any one there. They made me feel like they really didn't want the business. They then made my boyfriend come back 7 hours later for an appointment spot they made him because they didn't have time to fit him in too .. Which we just didn't show up to since they really didn't care about our business.
2/ 5stars
by  
on January 26, 2015
I have been fairly happy with Firestone the guys seem nice that work there. But last time I was almost overcharged for a headlight by over $100. I also had an oil change and a week later my husband realized they didn't even fill my coolant. I do feel they over charge. If you call around they are more expensive then most places in the area. I asked to check battery and they never even mentioned anything about it when I picked car up.
5/ 5stars
by  
on January 26, 2015
They look out for my interests by taking good care of my cars so that I can keep them running for a long time. Both of my cars have more than 200,000 miles on them.
5/ 5stars
by  
on January 25, 2015
I took my car in for an oil change and to check out a noise I heard recently while driving. George called once the diagnosis was done. He communicated the findings clearly to me and advised as to what I should do. Once it was decided to go ahead with the work George told me it would be done by the end of that day. He was right. George went above and beyond throughout the process and I couldn't have been happier. I recommend this place to everyone I know.
5/ 5stars
by  
on January 25, 2015
I had a problem with my car and it needed service several times for the same issue. Firestone was able to fix the problem even though it took a couple of trips to the shop. I am so thankful for their great service.
5/ 5stars
by  
on January 24, 2015
I do all my car service for all my cars at this location
5/ 5stars
by  
on January 23, 2015
My car failed its emissions test and needed a lot of work. The guys there fixed everything important to help pass the test, and kept a note on my account of other things that needed to be worked on in the future.
5/ 5stars
by  
on January 23, 2015
This is the only car repair service that I use. They're honest and reliable. They do good work. They're quick to go over any explanations in more detail. The staff is great. Tim is always really helpful. Highly recommended.
5/ 5stars
by  
on January 23, 2015
I have used Firestone for years after leaving a long time different location that never seemed to advocate for me and my car and just looked for a payoff. Firestone is nothing but honest, loyal, and realistic with their approach. I have never felt that they try to upsell anything or push unneeded repairs. Their customer service is beyond excellent and they are on time and efficient. Thank you for making me believe that car maintenance can be a doable exerpience and not dreaded.
5/ 5stars
by  
on January 22, 2015
Up Front, Quick Service, and reliable... Purchased 5 tires and have other service done as well.

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