Firestone Complete Auto Care: Your Source For Tires And Repairs At 14018 S Bell Rd In Homer Glen

Ready to come in to your local Firestone Complete Auto Care on 14018 S Bell Rd? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

14018 S Bell Rd
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #328239 Managed by Christopher Watkins

Unleash Your Car's Potential At Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have been providing quality automotive service since 1926. If you think your car could have a problem, our trained technicians can perform a free courtesy check. We'll inspect fluid levels, headlights, the battery, and more. Additionally, our team believes in giving you the best service possible, at affordable prices and a short waiting time. Stop by our store today or book your appointment online or by phone.

Browse Great Discounts On Tires Today.

Learn More About Our Different Services

After 90 years in the automotive industry, there's almost no car or truck problem we haven't seen. At Firestone Complete Auto Care, we believe in offering unparalleled auto repair and maintenance. Our services are backed by our Fixed Right Guarantee, meaning any auto service or repair is fixed correctly the first time. And if it was performed improperly, we'll redo it at no additional charge. We know that finding time to fix your car is difficult, and that's why we constantly strive to make your total auto care experience stress-free.

Customer Reviews

(4.4 of 5) - 33 Reviews
4/ 5stars
by  
on December 25, 2015
This was my first time with Firestone and I was surprised with the excellent service.
5/ 5stars
by  
on December 6, 2015
I was there last Sunday and got a thorough review of my car and they were so helpful in giving me options to pay for all of the repairs. They even took us to see the actual damage of the brakes and Struts. I really appreciated that and know I can trust them to be honest about the repairs needed.
5/ 5stars
by  
on December 2, 2015
My husband actually took my car in to have them check my battery. He was so pleased with them that he made an appointment for the following day for a new battery and 4 new tires installed! He was very pleased to receive quality service from Firestone Complete Auto Care - Homer Glen and I was happy to have my car serviced and ready for winter!
5/ 5stars
by  
on November 22, 2015
Mike is excellent...observations made on entire vehicle
4/ 5stars
by  
on November 2, 2015
My service advisor Chris was friendly and professional. Would recommend!
5/ 5stars
by  
on October 19, 2015
I HAVE BEEN A CUSTOMER FOR 40 + YEARS WITH OUR ENTIRE FAMILY, CANNOT FIND A BETTER PLACE FOR QUALITY SERVICE AND PROFESSIONALISM WITH OUTSTANDING EMPLOYEES
5/ 5stars
by  
on October 12, 2015
Arrived for a 3:00 appointment and my car was in the bay at 3:05! I was out the door by 3:50. Now that is service!!!
5/ 5stars
by  
on September 27, 2015
Left satisfied with service, rather go to this location that one that is closer to me.
5/ 5stars
by  
on September 27, 2015
I was very happy with the Service person with great service mentioned what was needed.Great advisor.
3/ 5stars
by  
on September 18, 2015
I was impressed that they got me in same day and done by the end of the day. Fixed a leak and the price was very reasonable. However, 2 days later I discovered my wheel was badly out of balance, which really tempered my otherwise positive impression. Have to go back now to get the wheel balanced.
5/ 5stars
by  
on September 1, 2015
I had my car at the dealership on Sat. But chose to have the brake fluid flushed and the air filter and cabin filter changed at Firestone. I got great and fast service and with the rebate I saved $150. Also the technician informed me immediately that 2 bolts were broken before he started. The dealership obviously broke them the day before and never told me. I would never have known if it was not for the technician. I can't express enough how great this place is. I was there less than an hour. I will never have my car serviced at the dealership again.
5/ 5stars
by  
on August 6, 2015
I had my vehicle serviced at this store today. I had an issue when I left with some of the service that was not completed, returned to the store and confronted the store manager Chris Watkins. Chris was very cool headed and was able to calm me down quickly. He let me ramble on and get my frustration out then talked over what the issues were. He never got defensive, never put blame on me or his staff and apologized for the miscommunication, taking the responsibility as the store manager. He was able to immediately rectify what I viewed as a problem, get the work done that I wanted and calmed the entire situation. I was very impressed with his professionalism and leadership. I will continue to take my vehicles to his store !
5/ 5stars
by  
on August 6, 2015
I had the oil change and Tire Rotation. Reasonable & Fast.
3/ 5stars
by  
on May 21, 2015
We showed our coupon for change oil but was not reflected on the receipt; savings was accidentally disregarded. Since we are from out of town, we're not able to come back to the shop and point the discrepancy.
5/ 5stars
by  
on May 15, 2015
Will return for sure whenever I need service. I appreciate good service
2/ 5stars
by  
on April 27, 2015
It seems that every time I get something fixed, I have to go back and have it tweaked because the person who fixed it forgot one thing or another.
5/ 5stars
by  
on April 25, 2015
Good job on my trailblazer. I will come back for other services.
4/ 5stars
by  
on April 17, 2015
I like how the called to confirm that they have everything they need to work on my car
5/ 5stars
by  
on March 2, 2015
I can always count on Chris to be a man of integrity and not try to sell me something I do not need. Service is prompt and employees are courteous. Keep up the great work. You have my business!
5/ 5stars
by  
on March 1, 2015
I like that all problems were explained in detail so I knew what to expect. Also it was going to be an all day job, so they gave me a ride home so I didn't have to sit in the waiting room for hours.
5/ 5stars
by  
on February 28, 2015
I had gone into Firestone one evening this past December just days before Christmas to get 2 new front tires; I believe Mitch was the name of the gentleman who helped me; he couldn't be any nicer or any more accommodating. I was in and out in no time and very satisfied with service and product.
5/ 5stars
by  
on February 26, 2015
I always go there for oil changes and just purchased 4 new tires there last month.
4/ 5stars
by  
on February 23, 2015
I have had my cars serviced at this location since it opened. Generally repairs have been completed without further need of rework. Oil changes take too long to complete because there are no appointments allowed. Diagnostic services are costly and sometimes the level capability to trace a problem is not up to that of the brand dealer. Some parts replaced have to be purchased directly from a dealer due to not being available from local parts vendors. Tires and battery service are very good. Service managers change very frequently and that leaves me as a customer somewhat feeling unknown and the service atmosphere very impersonal.
5/ 5stars
by  
on February 4, 2015
Always schedule me as soon as possible. Can service almost any type of problem, with highly skilled service people. Pricing is very reasonable, and they do a good job of recognizing their frequent customers (which I am one of). Also very impressive is their honesty and integrity. This is not always easy to find.
5/ 5stars
by  
on February 4, 2015
Tough to find auto care where they will only fix,what needs fixing. Honest evaluations and no high pressure sales pitch. Recommend highly
5/ 5stars
by  
on February 2, 2015
We went into Firestone for a new set of tires on our car. On SuperBowl Sunday at 2:00 we tried a competitor closer to our home and were told to schedule an appointment for the next day. Firestone told us no problem - come on in. They were helpful and very customer service orientated. We bought new tires, wiper blades and an oil change. We have used them in the past for oil changes but this is our first set of tires. We will definitely be back!
5/ 5stars
by  
on February 2, 2015
I had an appointment for an oil change. When I arrived they were extremely backed up and the gentleman told me it would be a two hour wait. I said thank you for your honesty I'll make another appointment for next week. I never expected him to offer me a free oil change for my trouble, but he did. I made another appointment and everything went smoothly. ABOVE AND BEYOND.
5/ 5stars
by  
on February 1, 2015
recently bought a new tires and Im very happy with the service
5/ 5stars
by  
on January 25, 2015
I used them a month ago and I was in and out great to do business with.
1/ 5stars
by  
on January 25, 2015
Scheduled a oil change and tire rotation, it was like I was bothering them! I thought they would have checked fluids and brakes but as I watched they only did oil change and tire rotation.. Will not go back.
5/ 5stars
by  
on January 23, 2015
I use this store often as I have multiple vehicles
5/ 5stars
by  
on January 22, 2015
Been going there for several years I have 4 cars the people in front have changed several times too many I think but service has been ok not 100 percent but ok
1/ 5stars
by  
on January 22, 2015
I went in for an oil change and a new battery which I told them I would wait for. When I went up to ask what was taking so long they stated they forgot about my vehicle. After they did the service required they never told the other tech that my vehicle was finished.... Total time it took was over 3 hrs. They never even said sorry for the wait, I guess they saw how mad I was!

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