Firestone Complete Auto Care: Your Source For Tires And Repairs At 909 W North Ave In Chicago

Welcome to Firestone Complete Auto Care at 909 W North Ave! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

909 W North Ave
Get DirectionsHours + Information
Sun8a-5p
Mon7a-8p
Tue7a-8p
Wed7a-8p
Thu7a-8p
Fri7a-8p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #26514 Managed by Garrett Knasko

HOLIDAY HOURS

Please note our hours for July 4th

  • 07/04 Closed
  • Unleash Your Car's Potential At Firestone Complete Auto Care

    Here at Firestone Complete Auto Care, we have been providing quality automotive service since 1926. If your car seems to be running differently, our trained technicians can perform a free courtesy check. We'll inspect lights, air filters, hoses, and more. Plus, we're dedicated to giving you the best service possible, at unbeatable prices and quick turnaround times. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Stop by today or book your appointment online or by phone.

    Find Great Deals On Tires For Your Car.

    Learn More About Our Different Services

    With 90 years of dedicated service, we've seen just about every car problem out there. Here at Firestone Complete Auto Care, we pride ourselves on outstanding auto care services. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, meaning any auto service or repair is fixed correctly the first time. And if it was performed improperly, we'll redo it at no additional charge. We know that finding time to fix your car is difficult, so we do our absolute best to make your total auto care experience stress-free.

    Customer Reviews

    (4.3 of 5) - 29 Reviews
    1/ 5stars
    by  
    on July 10, 2017
    My rim was broke during tire installation.I was told no you brought it in that away but they never once mentioned it till after I paid and went looked at my new tires I walked but in was treated like I stepchild he (Gary) just wanted me to leave .so he give me name of place said go get them to fix it!! The place was closed down!! I will never use them again and will let others no ! I just wanted him make it right he didnt so I'll have let lawyers take care of it I guess
    5/ 5stars
    by  
    on June 10, 2017
    Incredible team of folks helped us when we found ourselves stranded 1000 miles from home. Thank you! Thank you! Thank you!
    5/ 5stars
    by  
    on March 11, 2017
    I noticed a warning light stating 'bulb failure, position'. Not being sure what was required, I called Firestone for an appt. I was told I could come in right then, but unfortunately, I was unable to do so. They gave ne an appt for next day at noon at which time the issue was remedied. Two turn signal bulbs needed to be replaced and the cost was reasonable. They also mentioned that I could use a tire check due to Chicago potholes. I will make an apt for that soon. Good service at a reasonable price, as usual.
    5/ 5stars
    by  
    on January 4, 2017
    The staff here are great and the technicians are fantastic car doctors! I am very loyal to this auto shop - they have taken great care of our cars for years. Recently I was given the option of having my car repaired at a dealership or with this shop - I chose Firestone because of their great work and trustworthiness.
    2/ 5stars
    by  
    on December 9, 2016
    5/ 5stars
    by  
    on October 25, 2016
    The MGR Ivan went out of his way to help me with my battery.
    5/ 5stars
    by  
    on March 10, 2016
    I was treated with the respect. Timely work and to the point estimate of cost. Great job!!!
    5/ 5stars
    by  
    on December 20, 2015
    Really great group of people working here; always taking the extra step to make sure the vehicle is serviced completely; total confidence when driving off the lot; communication is better than I have ever experienced from an auto shop.
    5/ 5stars
    by  
    on December 16, 2015
    Came in without an apointment and my car was done in about an hour and they rotated and checked all tires at no additional charge...Great service
    5/ 5stars
    by  
    on December 10, 2015
    I walked into Firestone early on a weekday morning without an appointment and they were able to accommodate my battery replacement request in under 30 minutes. I appreciated the swiftness and care given to my car and will be back in the future.
    5/ 5stars
    by  
    on November 8, 2015
    They took care of my flat quickly and got me on the road again, I was a walk in at the end of the day and had been turned down by Midas down the street.
    2/ 5stars
    by  
    on October 28, 2015
    I had some problems with my power steering. They had an okay price for the service but they wanted me to get new tires when I had just bought some 3 months earlier. Additionally since they couldn't find my personal tool to take off the tire hubs they tried to sell me on new hub cabs when they had the right tool all along. Seemed a bit fishy.
    5/ 5stars
    by  
    on September 30, 2015
    Everything went well................................................
    5/ 5stars
    by  
    on September 18, 2015
    These guys are awesome! Garrett and crew are always honest with wait times (usually faster than they say it will be). They don't really upsell the way other places do.
    5/ 5stars
    by  
    on September 14, 2015
    My old car runs smooth after they serviced my breaks
    5/ 5stars
    by  
    on August 10, 2015
    I have been bringing my car to this location for 10 years and it still runs great! The staff is very knowledgeable and always helpful.
    5/ 5stars
    by  
    on August 6, 2015
    Been going to Firestone for over 17 years and always received excellent quality service. Thank you!
    5/ 5stars
    by  
    on July 11, 2015
    He was able to fit me in, and finished even sooner than expected.
    4/ 5stars
    by  
    on June 30, 2015
    Chicago pot hole season is upon us and if you work full time you have no time to be rolling around on a donut. These guys were able to change a flat out on my lunch break, much appreciated.
    5/ 5stars
    by  
    on April 11, 2015
    my machanic did a great job once again... I recommend everyone that goes to this firestone to ask for Juan he has always done an awesome job fixing my vehicles.
    1/ 5stars
    by  
    on February 25, 2015
    I took my car in due to a clunking noise I was have from the passenger side front tire. Upon my return they told me they couldn't find anything. I then drove with the Mechanic to verify the clunking and he told me that they would have to go through a series of fixing things that could lead to finding the issue. All in all this would be pointless and expensive. Took it to a smaller non chain maechanic and he they found the problem immediately. He shook and rocked the tire only to discover that the upper and lower ball joints needed to be replaced. A great mechanic is one that can properly diagnose a simple issue . If they can't, then they are pointless. My fire stone visit was a waste of tine and a waste of $25. Will not visit again. A smaller place putside of the city is a possible better solution. The Mexican guys in small shops, I find to be they more skilled mechanics. Love those guys.
    5/ 5stars
    by  
    on February 25, 2015
    Came in with screw embedded in tire but tire still holding air. Technician quickly inspected tire, removed screw then sprayed soap solution on where the screw was and found that it had not penetrated casing of tire. It didn't take him long at all but he did not charge me anything. Will certainly come back next time I need a repair.
    4/ 5stars
    by  
    on February 3, 2015
    I've brought my 2004 into the the Firestone on North Ave for every oil change, tires, brakes, exhaust, you name it for the past 6 years. The last time I paid for work on my car it included a tire rotation (4 tires were bought through this firestone, one was newer to repair the flat). I did notice that the one tire was still on the same left rear. Hmmm I can see that, what have I missed when they change the ball bearings that I can't see? I need new tires and most likely not from here. I don't know if you're dishonest or make mistakes?
    5/ 5stars
    by  
    on February 2, 2015
    Got an appointment right away for a new battery they'd told me I'd need on the prior visit. The replacement was done quickly. The guys are always nice, respectful and good communicators. Thanks.
    5/ 5stars
    by  
    on February 2, 2015
    Every time I have made an appointment at Firestone I have been greeted with total professionalism and prompt service. Thank You Firestone.
    3/ 5stars
    by  
    on February 2, 2015
    Over the summer I had my serpentine belt replaced by firestone on north ave. because it was squealing and in need of replacement. A month later it started squealing again on startup. While getting some tires replaced at the same firestone I mentioned that the belt was squealing again and asked if they could inspect it and make sure it was not defective. I was quickly dismissed by the tech, as he told me that I probably have something wrong with one of my accessories, but that he'll check. After getting my tires put on, I was told that there is nothing wrong with the belt. Meanwhile the squeal got worse and more frequent. After getting my car detailed, I was asked if I recently got my belt replaced, because the tensioner was never tightened. After having the tensioner tightened, the belt no longer squeals. Not sure I'd recommend firestone to anyone.
    5/ 5stars
    by  
    on February 1, 2015
    Always very helpful and they are good with explaining
    5/ 5stars
    by  
    on January 31, 2015
    Lost a tire to a pothole. Stopped in on Friday afternoon, they quickly checked the tire, found that I needed a new tire, checked for the warranty which I had and I was out in less than a half hour with a total cost of less than 20 bucks.
    4/ 5stars
    by  
    on January 28, 2015
    Thank you for doing everything that I needed. I appreciate not getting hassled when I know what I want.

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