Car Repairs And Tires At 5215 N Milwaukee Ave From Your Chicago Firestone Complete Auto Care

Come in to your nearest Firestone Complete Auto Care at 5215 N Milwaukee Ave for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

5215 N Milwaukee Ave
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #280 Managed by Gordon C Wood

HOLIDAY HOURS

Please note our hours for July 4th

  • 07/04 Closed
  • A Tradition Of Service At Firestone Complete Auto Care

    At Firestone Complete Auto Care, we have been providing quality automotive service since 1926. If your car seems to be running differently, our trained technicians can offer a 19-point inspection, at no cost to you. We'll inspect lights, headlights, the battery, and more. Plus, we're dedicated to providing the best auto repair possible at unbeatable prices and quick turnaround times. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Visit our location today or schedule an appointment by phone or online.

    Browse Great Discounts On Tires Today.

    Discover Our Range of Auto Repair Services

    After 90 years in the automotive industry, we've seen just about every car problem out there. At Firestone Complete Auto Care, we strive to provide exceptional car repair service. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, which means the service or repair will be fixed correctly the first time. And if it was performed improperly, we'll redo it at no additional charge. We know that finding time to fix your car is difficult, and that's why we're always working to make the process as seamless as possible.

    Customer Reviews

    (4.4 of 5) - 29 Reviews
    5/ 5stars
    by  
    on May 25, 2017
    The manager clearly explained what I needed to repair my car. He was friendly and professional.
    5/ 5stars
    by  
    on January 22, 2017
    Didn't matter that they were swamped. Somehow, they gave everyone the service they needed, quickly, efficiently, and with a smile.
    5/ 5stars
    by  
    on April 9, 2016
    We took our aging 2004 Hyundai in to Firestone at Milwaukee and Foster after our neighborhood mechanic blew us off saying the car was getting too old and too many miles to put any money into it. We were looking to replace the struts. Gordon at Firestone was welcoming, listened and asked about the car's history (it runs like a champ). After taking it for a test drive, Firestone agreed the car badly needed struts and Gordon went into detail regarding the cost effectiveness of this repair vs age and mileage of the vehicle. We were impressed with Gordon's frankness and chose to have Firestone do the replacement and recommended alignment. Everyone was friendly, courteous, repairs were timely and in range with other estimates. The mechanic, Issy, even stepped out afterwords to discuss the work with us. Car back to moving smoothly over the speed bumps of our fine city. We'll be back with our other cars. Thank you Firestone.
    5/ 5stars
    by  
    on March 27, 2016
    The employees care about their customers. They explain repairs thoroughly. I've seen them go out if their way to make sure their customers get home safe after dropping off their cars. They don't try to hard to "up sell." Repairs are timely and estimates are accurate. Firestone also offers nice discounts for regular customers and the no-interest option with the Firestone card is great.
    5/ 5stars
    by  
    on March 27, 2016
    Exceptional Customer Service! Chris in sales was extremely friendly and knowledgeable!
    5/ 5stars
    by  
    on December 6, 2015
    Was in and out for an oil change and tire rotation. Full inspection done with no issues. Very honest shop. Talked to Manager Gordon Wood and he was very knowledgable I have used them for serprentine belts radiator flush etc and were done timely and at a great price.
    4/ 5stars
    by  
    on November 5, 2015
    I had a few issues with a tire and the team took care of it. I don't live in the area so they showed me how to get to work each time I had to go to the shop. Very friendly and accommodating.
    5/ 5stars
    by  
    on November 1, 2015
    It was a walk in . And the person at the counter was very freindly. My car was finished the same day.
    5/ 5stars
    by  
    on October 23, 2015
    I got a flat tire on the highway the other day/ I arrived at this Firestone location at 6:55 5 minutes before closing. The employees were extremely kind and stayed open late in order to replace my tire so I could return home safely. Would defiantly recommend this place to friends and will return anytime.
    4/ 5stars
    by  
    on September 7, 2015
    Tire with nail in last tread block. Not repairable. But too good to replace. Emergency over holiday weekend, I plugged it myself. Hope "temporary" means til the tire is worn out. Firestone takes no chances with your safety.
    5/ 5stars
    by  
    on August 6, 2015
    I had a great visit to this Firestone. The manager, told me about a bubble on the tire, but basically said that it will only get worse, but it wasn't imminent trouble. When I do get that tire replaced, it will be with Firestone. Thank You
    5/ 5stars
    by  
    on August 5, 2015
    I was told I would get $10s off on Monday if I used the Firestone credit card. That did not happen. I just remembered that after the questions I answered.
    4/ 5stars
    by  
    on July 21, 2015
    Needed an oil change, great service. Able to turn my car around very quickly.
    5/ 5stars
    by  
    on July 3, 2015
    I asked Chris for an alignment and tire rotation as well as balance. The car was ready on time and the car drove perfectly straight
    5/ 5stars
    by  
    on June 30, 2015
    Fixed my tire quickly and was able to get back to work
    5/ 5stars
    by  
    on June 24, 2015
    I had an incident with my tires and they were so efficient and knowledgeable about my car's need. They went to the extent to leave the place open a few extra minutes while I was searching for the proper tires. Excellent customer service and care.
    5/ 5stars
    by  
    on May 20, 2015
    I used them and had to get back to Indiana the next day and I didnt have to wait longer than expected.
    4/ 5stars
    by  
    on May 7, 2015
    I called the store and said my car was being towed in, that it was shaking badly. The response was "OK, we are here to help you". From past experience, I knew they would. After the ignition problem was fixed, I asked to have the brakes checked. Good thing, because it was discovered that I barely had any brakes left. That problem was rectified, too. My car is driving like new! Thank you Chris, Larry and Luis.
    4/ 5stars
    by  
    on April 16, 2015
    The firestone sevice I received at this location was bad, my car began to over heart! After a radiator flush! They did not test drive my car the first time to make sure everything was okay before returning it to me. I had to return and wait additional hour. Then the manager decide to tell me there was no charge, as if it was my fault. I try to keep my car running in good condition, you trust the technicians to know what there doing with a simple maintenance job! I believe they just don't care it's not their car!
    1/ 5stars
    by  
    on March 2, 2015
    Twice I've taken my one year old car here for repair of a tire that had a screw in the tread. In both cases, the techs suggested there was a "bubble" in the tire which required it to be replaced with a new tire. In the first case, I trusted the tech when he told me he "couldn't show me" the problem in a picture. The tire (with 15,000 miles) was replaced at a cost of approximately $200. In the second case, the tech once again said he couldn't show me the bubble. I said "no thanks" and please do not repair the tire. My car was promised to me at noon, but was not ready until 1 pm, which caused me to wait in the waiting area and cancel a lunch appointment. Once my car was returned, I took it to my dealer who found no evidence of "bubbling" and repaired the tire at no charge. I also noticed that the valve covers had been removed from my tires and not replaced. My other service during this visit was an oil change. The oil change was supposed to be a synthetic oil change - manufacture recommended for every 7500 miles. I was charged for synthetic oil, but the tech put a sticker indicating I should return in 3000 miles - so I'm not sure this was done correctly either meaning I had to have a second oil change done at my dealer to be safe. I will not trust this service center with my cars or recommend them again.
    1/ 5stars
    by  
    on February 26, 2015
    have not had one experience where i left completely satisfied. bad service. bad product. bad prices. the whole place needs a complete makeover. have been going there for long enough to know things arent getting any better. i no longer go there unless it is absolutely my last resort.
    5/ 5stars
    by  
    on February 3, 2015
    I Always use Firestone. .Great service nice people
    5/ 5stars
    by  
    on February 3, 2015
    The Firestone team kept my car in good working conditions for many years. I have to drive quite a distance on weekends to visit an elderly parent. I always felt confident that Firestones' care would get me there. Mario at the Milwaukee office ( Chicago) supplied service above and beyond. I felt safe in my 14 year old car upon leaving after every service visit. There were a couple of associates that I didn't feel quite as helpful as Mario. When I was told I would need new brakes "soon" I had a difficult time determining "when". I went elsewhere and I was given more of a general idea. However, those same gentlemen seem quite helpful at other times. All in all I think Firestone did a great job of keeping my car in good working condition and safe to drive. It was 14 years old when I finally turned it in. I credit Firestone for keeping my car in excellent shape allowing me to keep the car that long. Also, I purchased several set of tires from Firestone and I experienced many safe miles on those tires. I would definitely purchase tires from Firestone again. I feel Firestone offers great service and products. I have to especially credit Mario for expert care. Other associates were helpful also.
    4/ 5stars
    by  
    on February 2, 2015
    I went in for an oil change and ended up getting my tires rotated, too, since it was just before winter. Everything went well, but they forgot to reset the computer in my car so I had to go back when my "oil maintenance needed" alarm went on. They didn't really check anything when that happened - just reset my computer. I think next time I'll go the few extra miles to go someplace else for a simple oil change so they will check my filters and fluids, too.
    5/ 5stars
    by  
    on January 28, 2015
    Problems with my car were quickly diagnosed and repaired. The results are great!
    5/ 5stars
    by  
    on January 28, 2015
    Very happy with the way Firestone has cared for my cars for over 10 years.
    2/ 5stars
    by  
    on January 27, 2015
    I got my brakes done about three months ago and it was the worse decision I could have possibly made. The people that I dealt with were nice but the quality of the work and parts are the worse that I have ever seen/experienced. Let me start from the beginning. I came to Firestone and had them check out my brakes, which I knew that I needed. It was recommended to me that I get four new brake pads and roaders on the back (the front could be shaved). I agreed and let them complete the work. I was the first person in the store and the work was not complete until after 3pm. Not a big deal. I know it was a big job. Upon driving my car less than a block a loud noise was coming from my front tires while they were in motion. I immediately turned around and took my car back. Again, the people were nice and apologized and said they were going to fix the issue. Forty-five minutes later I was on my way again. SAME noise was happening. At this point I was getting irritated. I take my car back and they make me go on a test drive with one of the mechanics. Again, they say they are going to fix it. Everything was great until the next day. My brakes squeaked ALL the time. When I first start my car. When my car has been running for an hour. All the time. I took my car back within two weeks of the initial fixing and I am told that the brakes are going to make noise and there is nothing they can do. To this day my brakes make so much noise that people on the street turn their heads. It is embarrassing but I am tired of dealing with the people there. I am tired of, maybe because I am a woman, being looked at like I am crazy and don’t know what I am talking about. I have NEVER had new brakes that made this much noise. My brakes before I brought them in weren't even making noise. I will NEVER some back to Firestone for any services because they do not know what they are doing.
    5/ 5stars
    by  
    on January 24, 2015
    Great customer service and quick repair/maintenance on the vehicle. Would definitely recommend to friends/family. Thanks!
    4/ 5stars
    by  
    on January 23, 2015
    Go for my oil changes and new tires. Tire quality is awesome. Very professional and courteous.

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