Car Repairs And Tires At 500 S Schmale Rd From Your Carol Stream Firestone Complete Auto Care

Ready to come in to your local Firestone Complete Auto Care on 500 S Schmale Rd? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

500 S Schmale Rd
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
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Store #345848 Managed by Luther Gray

A Tradition Of Service At Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have offered top quality car and truck repair since our beginning in 1926. If your car seems to be running differently, our auto care teammates will take a look for free with our courtesy check. We'll check tires, wipers, hoses, and more. Additionally, we're devoted to offering the most consistent service on the market, all at great prices and a quick wait time. Stop by our store today or schedule an appointment by phone or online.

Find Great Deals On Tires For Your Car.

We Cover Every Area Of Auto Repair

After 90 years in the automotive industry, we've seen just about every car problem out there. Here at Firestone Complete Auto Care, we strive to provide exceptional car repair service. Any services or repairs include our Fixed Right Guarantee, meaning that every service or repair we do will be fixed correctly the first time. If not, we will re-perform the service with no additional charge. We know there's never a good time to get your car fixed, and that's why we constantly strive to make the process as painless as possible.

Customer Reviews

(4.4 of 5) - 37 Reviews
4/ 5stars
by  
on November 23, 2015
took a minute for them to check me in. got a call saying the car is ready. there were couple people ahead of me, took 2 minutes to check-out.
5/ 5stars
by  
on November 18, 2015
I had a flat tire in the middle of the night. The next morning Firestone got me in and my tire replaced before work. Perfect!
5/ 5stars
by  
on October 20, 2015
I waited for 2 new tires and an alignment they kept me informed of the progress and asked if I needed anything. I will definitely be going back if I need to.
5/ 5stars
by  
on October 12, 2015
Have always used Firestone for my automotive needs and they always do a great job! Anything from an oil change to new tires they treat their customers great and never push you into doing additional work to your vehicle, just making the recommendation.
5/ 5stars
by  
on September 26, 2015
Thank you! Love location. Fast service, professional personal.
5/ 5stars
by  
on September 23, 2015
Staff here is really knowledgeable and friendly. Car was brought in for an oil change and repair services and was really pleased with the service received. Will definitely recommend.
5/ 5stars
by  
on September 7, 2015
I was very satisfied with service from the time I walked into the shop until the time I left every one was kind and professional.I am on a fixed income and I got a great deal too, on a scale from 1-10 I rate them an eleven because they exceeded my expectation and they were also fast,so thumbs up.
1/ 5stars
by  
on August 12, 2015
We used your service for our older car. We needed an oil change on our new 2014 vehile. Oil change took over 1 hour, oil drips on our garage floor when we returned home and car was parked in garage. BAD Service, we are looking to switch.
5/ 5stars
by  
on August 6, 2015
Have done business here before and always have experienced competent professional service.
5/ 5stars
by  
on August 6, 2015
I went in for two new tires and an alignment. they checked everything and found that one of my front shock towers was not tight. I had just had the entire suspension replaced and it had come loose. the y fixed it to at no extra charge and were extremely nice and honest.
5/ 5stars
by  
on July 12, 2015
The sales advisor was very friendly and was able to book an appointment the next day. When I arrived they took care of me right away. They fixed the problem immediately (broken tailight) and did not try to sell me anything else. The place was very clean and waiting area comfortable. They are very trustworthy. We bought new tires there years ago and the great service is what brought me back.
5/ 5stars
by  
on July 8, 2015
Lou & Scott are both very knowledgeable and provide excellent service. Scott took time to discuss vehicle maintenance with me and ensured I understood everything. He also answered my questions regarding tire rotation and replacement. Thank you Scott!!!
5/ 5stars
by  
on July 5, 2015
Was going on trip, had warranty on alignment. Mechanic discovered bad ball joint. Had vehicle fixed and alignment checked in a short time even though store was very busy. Very adaptable, knowledgeable and friendly. Now we feel safer traveling!
5/ 5stars
by  
on July 4, 2015
The Firestone team member took the time to ride along in my vehicle to find the mystery noise. Knowing what it was, repairs were scheduled and completed promptly and now, no more noise!
5/ 5stars
by  
on June 30, 2015
Great People, Great Service, they get the job done. Very professional.
4/ 5stars
by  
on June 19, 2015
I used them to fix AC. They did the work within my timeframe and budget. Had to return the next day to have a wire reconnected, but overall a good job.
3/ 5stars
by  
on May 15, 2015
I used them a week ago, and service took too long time.
5/ 5stars
by  
on May 15, 2015
I have used them two times now - very knowledgeable and trustworthy service. I never feel pushed in to something that doesn't need to be done. Very clean and nice that there is free wifi in the waiting room.
5/ 5stars
by  
on May 13, 2015
Every time I go to this location for service I'm reminded that I should use them exclusively. They listen to your needs, let you know what's wrong with your car and don't put any pressure on you to do services. Great communication and very welcoming.
4/ 5stars
by  
on May 8, 2015
Went in an oil change. Was pleased they inspected my car and provided me with some items to watch for in the future. Car maintenance isn't always top of mind so appreciated the education. No high pressure sale...got just what I wanted. Happy.
4/ 5stars
by  
on April 26, 2015
It was good, but for a basic oil change, this costs too much so I plan to go elsewhere. Price has been going up for a while I noticed.
5/ 5stars
by  
on February 27, 2015
Very helpful, very reliable, just good people, the place for your vehicle..
5/ 5stars
by  
on February 26, 2015
I've used them twice; once for new tires and a vehicle check before a long road trip, and once for an oil change. Both times the staff was informative and courteous, and the jobs were both well done. I think I found a new car care place!
5/ 5stars
by  
on February 26, 2015
I work for an associated business of Firestone's and have a good relationship with the crew of this location. Apart from my daily interactions with them they showed me the same courtesy and professionalism when it came time to purchase new tires for my own vehicle. The particular type of tire I needed was on backorder and with the snow I was unable to drive, but they were able to locate and secure 4 of the tires I needed and had them in but a couple of days. Overall a good, knowledgeable crew at this location, would recommend to anyone who needs service or tire work!
1/ 5stars
by  
on February 26, 2015
I am not pleasant with the service last week.I waited for better communication.
5/ 5stars
by  
on February 25, 2015
I went there because my Suburban would not turn over every time it would go dead. Firestone tested the battery for me that the battery was only working at 1/3 of what it should. I bought a new battery and they installed it in just a few minutes. I go to the Carol Stream firestone when I need work done.
5/ 5stars
by  
on February 4, 2015
have bought 3 sets of tires for different vehicles in the last year
5/ 5stars
by  
on February 3, 2015
I have been using this Firestone since it first open and they never disappoint me.
5/ 5stars
by  
on February 2, 2015
The Carol Stream Firestone has been my go to for alignments and other services. They are honest and fair.
4/ 5stars
by  
on January 26, 2015
I've had a few different services completed and the service was quick, informative and effective.
5/ 5stars
by  
on January 26, 2015
Was in for tires. Found out after the tires we're installed that I was misquoted. Manager honored the quote I was originally given. Very happy!
4/ 5stars
by  
on January 26, 2015
Used them a few times over the year and they have been very helpful and fair.
1/ 5stars
by  
on January 24, 2015
Took my car to Firestone because it was making a horrible noise. They had my car for over 4 hours and could not find the noise. Took it to the dealer the next week. It needed new struts. Lost a lot of money in their pocket and a customer.
5/ 5stars
by  
on January 23, 2015
I've had my car and my wife's car in for service a number of times over the past few months. The staff is friendly and straight-shooting. They won me away from a service shop that I had used for over 20 years.
5/ 5stars
by  
on January 23, 2015
My son recommended them and am very happy with the service.
5/ 5stars
by  
on January 23, 2015
I was very satisfied with the work that was done to my SUV. The shop was clean. The people were friendly. They fixed my tire and put new wiper blades on in timely matter.
2/ 5stars
by  
on January 23, 2015
Seems to make a difference. Need to get on the highway to see for sure.

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