Car Tires And Services At 2847 Candler Rd: Firestone Complete Auto Care In Decatur

Welcome to Firestone Complete Auto Care at 2847 Candler Rd! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

2847 Candler Rd
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #29041 Managed by John Wright

A Tradition Of Service At Firestone Complete Auto Care

At Firestone Complete Auto Care, we have been providing quality automotive service since 1926. If you think your car could have a problem, our professional teammates will give your car a free courtesy check. We'll examine fluid levels, wipers, hoses, and more. Additionally, we're dedicated to giving you the best service possible, all at great prices and a short waiting time. Come in today or plan your appointment online or by calling (404) 448-4935.

Browse Great Discounts On Tires Today.

We Cover Every Area Of Auto Repair

With 90 years in the car care service industry, we've seen nearly every problem your car or truck could have. Here at Firestone Complete Auto Care, we work to provide unparalleled auto repair and maintenance. Any services or repairs include our Fixed Right Guarantee, which means the service or repair is done right the first time. If not, we will re-perform the service with no additional charge. We understand that it's never the right time to fix your car, so we do our absolute best to make your total auto care experience stress-free.

Customer Reviews

(4.1 of 5) - 32 Reviews
4/ 5stars
by  
on April 12, 2016
The service tech told me they could not do the alignment and balance the same day so I left it overnight. They called at 5pm to say it was done the same day. They were busy and still managed to fit me in.
1/ 5stars
by  
on April 9, 2016
Those guys cheated me so badly I had great tires on my Honda and they said I needed new ones .. To this day my car has ridden rough and I get terrible gas mileage .. They were gonna change them out but was told not too cuz I was just tripping!!! I will never ever buy tires again from there!! I have a credit card as well but I will now destroy it!!!
1/ 5stars
by  
on December 20, 2015
The last two times that I have went to this location, time has been an issue! On a previous visit I had a 4 1/2 hour wait. I was told that it was due to them only having one tech assigned to Fleet Vehicles. On my most recent visit, I arrived at the location at 6:40 am (the store opens at 7am). However; they didn't open the doors until around 8:05 am. I won't be returning!
5/ 5stars
by  
on December 17, 2015
We used them a week aga and our car is driving so much better. We are so glad we used Firestone @ South Dekalb Mall.
5/ 5stars
by  
on December 14, 2015
Fast repair was only there for a bout a hour or two.. highly recomended
4/ 5stars
by  
on December 8, 2015
My only complaint for this visit is why am I being charged for an oil filter and a used oil filter recycling charge. Did I receive a used oil filter or are they charging me for my old oil filter????
5/ 5stars
by  
on November 29, 2015
Yusuf was knowledge and helpful in recommending the right tires for my car.
5/ 5stars
by  
on November 7, 2015
I Got a oil change and was in and out in no time with Great Customer Service
5/ 5stars
by  
on October 23, 2015
I've brought various cars here over the years, and the staff and technicians are competent and friendly. Recently, I spent 3 days at a nearby dealership that took forever to diagnose an error code, but this Firestone figured out and fixed the issue in a day. I'm proud to continue to bring my cars to my local shop, and I appreciate that they take my business seriously.
5/ 5stars
by  
on October 22, 2015
The service I received at the Firestone location in Decatur far exceeded my expectations. First of all, I arrived right after closing and was greeted just as warmly as if it were first thing in the morning. The young man that waited on me made me feel like it was truly his pleasure to help me. He was very courteous and polite. I received a call from him the next day as well as a follow up call from the manager. I really appreciated that. When I arrived to pick up my car, again, every team member that I came into contact with greeted me and was very congenial. I witnessed this with other customers as well. Kudos to the entire team at the Firestone in Decatur. I will definitely come again.
5/ 5stars
by  
on October 21, 2015
Took great care of me before My road trip! The location and the technician did a great job!
4/ 5stars
by  
on October 18, 2015
I used them a week ago and the experience was tremendous
5/ 5stars
by  
on October 16, 2015
Great service. Took longer than expected pass my appt time. The gentleman apologize for the delay.
5/ 5stars
by  
on October 10, 2015
The manager, Erick, and the staff went above and beyond by checking my car out and adding fluids to ensure that the car would not run hot seeing as though it was my only mode of transportation and they were about to close. They even gave me a lift home and came to pick me up when the car was ready.
5/ 5stars
by  
on September 9, 2015
I used him a week ago and it was the best choice I could may they done an excellent job
5/ 5stars
by  
on August 6, 2015
The only complaint I have is that my car service was put under someone else's name and their information.... Including this survey
4/ 5stars
by  
on July 11, 2015
I don't know why I was so surprise how nice and fast they were. It also help that their near the mall so I was able to return somethings.
1/ 5stars
by  
on June 24, 2015
I made an appointment at 7am in the morning to have my tires replaced. I arrived at 6:52 and was allowed to enter along with two other customers. I made it to the register and checked in by 7:03. Shortly after four more customers entered. Everyone s car was serviced before my car. When I went to question one of the workers they told me my car would be work on shortly. I then tried to explain that I had an appointment so why wasn't my car worked on before the other customers especially those customers that arrived after me. He told that appointment are not serviced first. Then I explained that 3 customers that arrived at least 30 minutes after I did had already gotten their car serviced and left. Needless to say they finally finished working on my car and I checked out after 10am. As I was walking to my car one of the mechanics made a very unnecessary comment to me! I will never return to this particular location. I felt that they were taking advantage of me and they had very poor customer service.
5/ 5stars
by  
on May 30, 2015
It starts with the managers you can tell. Mr.Wright was pleasant from the start. I'm glad I chose that Firestone
4/ 5stars
by  
on May 29, 2015
Was for the most part satisfied with the good service.
5/ 5stars
by  
on May 18, 2015
I went to Firestone about a week ago, on a Sunday, after I notice my car was riding funny. I quickly found out that I had a 1 inch gash in my front driver's side tire. I immediately called Firestone. I learned that they planned to close in 10 minutes and take their last car 30 minutes before close. I begged the guy at the front desk to take me in and he agreed. When I arrived they took my car, switched my tires and gave me a front end alignment. Now my car rides as if it is gliding on ice!!
5/ 5stars
by  
on April 28, 2015
I came in to get an oil change because my service light was on. My repairman called me back and show me how worn my front tires were. I knew I need two new tires and had plan to replace them put had forgotten. Thank to the serviceman, I can safely drive to my nephew's graduation in N.C. next week.
5/ 5stars
by  
on April 18, 2015
I use this is hard store because the staff hard working, and dedicated, especially, Technicians like Robert, Dane,Sam and the Branch Manager deserves praise for excellent performance under pressure. I think the carrots ( positive reinforcement) should be given when due and not just,'sticks.' and negativism for their hardwork.
5/ 5stars
by  
on April 10, 2015
Great job! The service area was clean and the staff was very kind. I went there after I ordered tires from a discount retailer and had Firestone install them. When I called I was told I had to wait about two hours or I could schedule an appointment. My impatience sent me anyway. By telling me that I would have to wait made the stay all the more bearable. Thanks for the honesty and I will definetly be back. I also give kudos to the on duty manager for keeping his staff on the ball!
5/ 5stars
by  
on March 4, 2015
I had oil change and tires rotated and balanced. Great service
1/ 5stars
by  
on March 1, 2015
The Firestone on candler road has horrible management and customer service. Yon can wait up to several hours for just an oil change. They never have enough techs available and I HAve been turned away numerous times and asked to visit other locations.
5/ 5stars
by  
on February 26, 2015
I used them about two weeks ago and I was happy with my service
4/ 5stars
by  
on February 5, 2015
After I brought my car back the second time, I received great treatment and my original problem was resolved. The mechanic that worked on my car the second time was excellent
1/ 5stars
by  
on February 1, 2015
very slow. never update to what going on will not go again
4/ 5stars
by  
on January 27, 2015
I ALWAYS USE FIRESTONE, THANKS TO THEIR GREAT WORK.
4/ 5stars
by  
on January 25, 2015
Service met my expectation Did not have to wait for them to order tire it was in stock for a change.
5/ 5stars
by  
on January 25, 2015
I used them and was very satisfied with the service they provided.

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