Car Repairs And Tires At 1645 Highway 138 Se From Your Conyers Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care at 1645 Highway 138 Se! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

1645 Highway 138 Se
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
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Store #22136 Managed by Sharra Mccray

A Tradition Of Service At Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have offered top quality car and truck repair since our beginning in 1926. If your car seems to be running differently, our auto care teammates will take a look for free with our courtesy check. We'll inspect tires, suspension, hoses, and more. Plus, we're devoted to giving you the best service possible, at affordable prices and quick turnaround times. Stop by our store today or book your appointment online or by phone.

Find Great Deals On Tires For Your Car.

We Cover Every Area Of Auto Repair

After 90 years in the automotive industry, we've seen just about every car problem out there. Here at Firestone Complete Auto Care, we believe in offering outstanding auto care services. Our products and services are covered by our Fixed Right Guarantee, meaning that every service or repair we do is done right the first time. And if it was performed improperly, we'll redo it at no additional charge. We know that finding time to fix your car is difficult, and that's why we're always working to make the process as seamless as possible.

Customer Reviews

(3.6 of 5) - 44 Reviews
4/ 5stars
by  
on April 14, 2016
Knowledgeable, kind, CS oriented.
5/ 5stars
by  
on December 24, 2015
I always use them for my auto care. They are great and customer service is really good.
5/ 5stars
by  
on December 5, 2015
I love Firestone. Jerry takes great care of my car needs. He let's me know what repairs are needed, what needs to be repaired right away and what can wait a while. This allows me to plan for future repairs and not feel harassed or pressured to make repairs that are not in my budget that month. This is very important to a women.
5/ 5stars
by  
on November 19, 2015
Services provided in a timely manner at a reasonable cost.
5/ 5stars
by  
on November 17, 2015
Very honest and professional people. I would recommend them at any time. Manager Jerry and mechanic Mr. Rohan always professional and very reliable with the service. Prompt and returning phone calls.
5/ 5stars
by  
on November 4, 2015
I use Firestone now off and on since December 2014 save money and plus I got good service
5/ 5stars
by  
on October 29, 2015
I was there last week for a service on my vehicle and I am very pleased with the service and polite staff at the Conyers, Ga location.
1/ 5stars
by  
on October 23, 2015
I highly recommend that if you want thorough service and a pleasant experience, you go somewhere else. There were multiple ( 6 ) discrepancies on the paperwork given that was supposed to detail the work done to my vehicle. This location was extremely unprofessional and disappointing.
5/ 5stars
by  
on September 19, 2015
My experience was great, they had the run flats tire i needed in stock. I was in and out in no time.
5/ 5stars
by  
on September 15, 2015
I used this place about 2 years ago and was satisfied
4/ 5stars
by  
on September 11, 2015
I appreciate the saving of time when I come and the honesty.
4/ 5stars
by  
on August 7, 2015
I bought a tire from them last month. The price was good, professionalism was good, I did have to go back because, after my repair, the wheel that they change was bouncing all over the place and my steering wheel was shaking.
1/ 5stars
by  
on July 5, 2015
Waited hours after scheduled appointment at 9:00am for a brake job and tire rotation. Was to pick up at 1:30 pm . The job took until 5:30 pm to be completed.
5/ 5stars
by  
on July 4, 2015
Customer Service + Firestone= Awesome Thanks so much!
5/ 5stars
by  
on June 28, 2015
Awesome service will be happy to go back in the near future
5/ 5stars
by  
on June 22, 2015
I have had work done before come in every 3,000mile
4/ 5stars
by  
on June 13, 2015
I was at the shop early, 2nd one in and out In less than 2 hours with a major repair.Car was fixed perfect and we went on to have a great vacation..Would recommend this shop to anyone in need.
4/ 5stars
by  
on June 11, 2015
Took my vehicle to get an oil change and tire balance and rotation... the young lady at the counter was very nice and professional. The mechanic was also a very kind attentive person that came out introduced himself and asked if I was having any issues. Great staff, nice location!
1/ 5stars
by  
on June 8, 2015
They don't honor appointments.they made me wait more than 2.5 hours even after confirmed appointment.I was there only for oil change and tire rotation so they treated my car service on low priority as if they are doing it for free.They served couple of cars before me even though they came after me.The person at desk even did not allowed mechanic to complete my car work and asked mechanic to stop it in between to look into some other car.Invoice has not been explained to me.I think car servicing has not been done properly as car is not running smoothly which I am use to of after every oil change.
4/ 5stars
by  
on May 31, 2015
Came in for 2 oil changes, in and out really quick!
2/ 5stars
by  
on May 29, 2015
Have service on May 22, 2015. the wait was 3 and half hours for tire rotation and oil change along with radiator flush. Car was finish and set for 45 minutes before manager let me know car was ready(they misplace paperwork). I was not please with the managers apologies or demeanor.
5/ 5stars
by  
on May 3, 2015
Very good customer service,they got me in and out.i had a complete water pump done.
4/ 5stars
by  
on May 2, 2015
I shopped online for tire prices and found a pretty good deal with Firestone. When I arrived for the service, the advisor was professional, informative and friendly. In addition, the wait was within the time specified...
4/ 5stars
by  
on April 26, 2015
Awesome Customer Service! I will definitely come back there for tires and car issues.
5/ 5stars
by  
on April 19, 2015
I was experienced great service at Firestone Conyers! Thank you Yousef.
3/ 5stars
by  
on April 17, 2015
I used them a couple of weeks ago but came in mid-day Saturday - expecting a wait. I was told the wait would be two hours but it was more like 3.5 hrs. Most importantly, I'm not sure the repair is complete as I appear to still be loosing coolant from the cooling system albeit at a slower rate.
1/ 5stars
by  
on March 3, 2015
terrible service and knowledge it took me over to 2 months to receive a accurate brake svc. I had to go to 3 different shops in order for my brakes to be fixed correctly
1/ 5stars
by  
on February 27, 2015
Went in for discount oil change & before paying was told the air cleaner needed to be replaced (mechanic told service writer). I went to check on air filter and it was clean and did not need to be changed. Very disturbing and deceitful.
1/ 5stars
by  
on February 26, 2015
This was a very bad place to get work done for me.
2/ 5stars
by  
on February 26, 2015
I had stopped in for a oil change and tire rotate. it was over 1 1/2 hour before they were done. Then the tires were out of balance. I had to return and get them re-balanced. I would not have been that bad if they would have just say the oil change would be over a hour wait. But was told it would not be that long. Not sure if i'll be returning.....
5/ 5stars
by  
on February 26, 2015
I used them 5 weeks ago and used my car on a trip with no problem. Tires are great on the road and much better than the ones I had on the car from the dealer. More money was spent at the dealer but the tires were cheap tires.
3/ 5stars
by  
on February 26, 2015
I had to wait for four hours to have two tires put on. I had a slow leak in my rear tire and by the time they put my truck on the rack my tire was flat. I had to get a new tire to replace the old tire and not could not be repaired because all the air was out of the tire. Good service, but very slow! Be prepared to spend half of you day there.
4/ 5stars
by  
on February 5, 2015
service was good but I feel that audits should be done before or after hours because I felt the service took longer because they were being audited and the guy Skylar wasn't concern about the customers he was only concern with locating certain items or having the staff answer question instead of waiting on customers
5/ 5stars
by  
on February 4, 2015
I pass other Firestone locations that are closer to my home to get to the Conyers Firestone. Why? The Great Service and the Customer Care.
1/ 5stars
by  
on February 3, 2015
The mechanic was on his cell phone and reluctant to assist me when I he was told to check my car out; I eventually decided not to allow the mechanic to fix my car due to the poor customer service.
4/ 5stars
by  
on February 2, 2015
I go to firestone for my oil changes and other auto care regularly.
5/ 5stars
by  
on February 1, 2015
They did a great job and in a timely manner. I got all of my questions answered and I left satisfied.
5/ 5stars
by  
on January 27, 2015
I won't go anywhere else for my four cars! awesome
1/ 5stars
by  
on January 27, 2015
I went to Firestone for a tire problem with my sons car and they check the car and said all was needed was a wheel alignment and four new tires so I did so and three weeks later the new tires are doing the same...
1/ 5stars
by  
on January 25, 2015
My 2003 Toyota 4Runner is currently out of service due to inept knowledge of its braking system by the tech who performed the service. I took my vehicle to your Conyers, GA location in October & November for front/rear brake service. After taking delivery of my vehicle after each service the performance of my vehicle braking system was considerably reduced to levels unsafe for competent street operation. My brakes should not be emitting visible quantities of smoke weeks after being told the newly installed brake system was being broken-in. My vehicle now requires the attention of Nalley Toyota to repair the damage done by Firestone Techs.
5/ 5stars
by  
on January 25, 2015
Everyone I encountered as extremely courteous and professional. I will definitely return for future service!!!
1/ 5stars
by  
on January 24, 2015
Same service rep that I've always used did not follow up on problem I was experiencing
4/ 5stars
by  
on January 23, 2015
I am a long time customer and have always got great service at the Conyers location. Staff very helpful, and mechanics as well.
4/ 5stars
by  
on January 23, 2015
I've used them for extensive service $1200 worth & so far no problems. They explained what they were doing and the timing was within the time frame given.

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