Firestone Complete Auto Care: Your Source For Tires And Repairs At 307 Market Place Blvd In Cartersville

Come in to your nearest Firestone Complete Auto Care at 307 Market Place Blvd for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

307 Market Place Blvd
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #290689 Managed by Rinaldo Dipierro

Unleash Your Car's Potential At Firestone Complete Auto Care

At Firestone Complete Auto Care, we have been leading the automotive service industry since we began in 1926. If something about your car seems off, our auto care teammates will give your car a free courtesy check. We'll inspect lights, headlights, belts, and more. Plus, we're devoted to giving you the best service possible, at unbeatable prices and short wait times. Come in today or schedule an appointment by phone or online.

Find Great Deals On Tires For Your Car.

Learn More About Our Different Services

With 90 years in the car care service industry, we've encountered nearly every automotive issue out there. At Firestone Complete Auto Care, we strive to provide outstanding auto care services. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, meaning that every service or repair we do will be fixed correctly the first time. If not, we will re-perform the service with no additional charge. We know that finding time to fix your car is difficult, so we do our absolute best to make the process as painless as possible.

Customer Reviews

(3.5 of 5) - 23 Reviews
1/ 5stars
by  
on April 19, 2016
I had a flat tire in my driveway, put air in the tire, drove the 4 miles to Firestone shop. 6:20am. Waited the 40min. in parking lot. Doors opened at 7:04am. First customer there. Person at the desk greeted me, not particularly friendly. 5 people in the garage area of the shop. all sitting around talking, couple with cup of coffee in their hand. I was told it would be 45-1hour to take off the tire, fix if needed. NO ON ELSE IN THE CLIENT AREA. 7:20 car pulled into the shop area. I left at 8:05 am, or close to that. Had to ask what the charges where for. Person very defensive about telling me the charges. I would not have know the purpose of the tire fix if I had not asked. A nail he said, as if I should have known. I left. I have been to this store on a couple of occasions to have my oil changed, or tires checked, new brakes, always left without service, because the person (never more that one, no matter how busy the place is) at the desk did not show an interest in my business. The Jiffy Lube is in your parking lot! They are friendlier, cheaper, and faster. Everyone sitting around doing nothing, at Firestone. Not sure if all sites are this casual, and not sure how this one stays in business. Customer service is AWFUL. Need to bring in some people who really want a job! I'm sure the guy on the corner asking for hand out, could do a better job than these bozos!
4/ 5stars
by  
on December 2, 2015
It was ok we got out of there within an hour. There was a back up on the alignment machine. One thing that was disturbing - the service agent had her child there and she was sleeping in the chairs in the waiting room when there was customers standing around.
5/ 5stars
by  
on November 22, 2015
Always kind and honest. The gentleman had a rude customer before me but remained professional.
5/ 5stars
by  
on September 28, 2015
Had my oil change last Saturday morning, second customer in
3/ 5stars
by  
on August 6, 2015
I had my truck serviced in Cape Coral FL and they put a new serpentine belt on and did not check the pulleys obviously because as I drove back to Michigan the power steering pump pulley threw my belt off and left me stranded. Then in Georgia it took them three days to replace my power steering pump.
5/ 5stars
by  
on August 6, 2015
My check engine light came on this tine and staff was quick to respond and sent me on my way
3/ 5stars
by  
on May 25, 2015
Took 20 min. for service due to a employee was late coming in,radiator wasn't flushed well and they left oil smeared on my upholstery,also found out later I was over charged.
5/ 5stars
by  
on April 18, 2015
I've used Firestone a few times recently and each expeirence was great. Services were suggested and explained, but I never felt the pressure to buy. I recently moved to the area and finding a new machanic is always nervewracking for this girl because so many people take advantage of the fact that I know little about cars. Not Here!! I wont take my car anywhere else!
5/ 5stars
by  
on April 4, 2015
Told up front what they were going to do , that's what they did
1/ 5stars
by  
on March 3, 2015
i recently scheduled an alignment for my 97 Ford F150 4x4. I just put all new tires and all new ball joints, so this was my next step. in less than thirty minutes my wife has already left saying that they were already through, which is near impossible for a full alignment. she brings me the truck, I see the right wheel is pointed off in right field while the other is straight. (worse that before it was worked on). upon my inspection I saw that the right side was never touched. also I had a tie rod going bad, which they would have initially checked had they adjusted it. I had no time to take it back. would rather spend more money elsewhere. VERY disappointed.
1/ 5stars
by  
on February 4, 2015
Used them for oil changes and bought a set of 4 tires, Bridgestone, not cheap tires. A week after getting the new tires I was out of town on business in Birmingham, AL. I got a nail in the tire so I got it repaired. Went to the Firestone store and because "they" didn't repair the tire, they wouldn't fix it or provide me with the warranty on the tire. So, now I put air in it about every 4-5 days. Nice people at the store...but will not give them another dime if they won't stand behind their products.
5/ 5stars
by  
on February 4, 2015
We have used this store for years. Jose the Assistant Manager has always treated us with utmost respect and given outstanding service, many time performing the work himself.
3/ 5stars
by  
on February 2, 2015
Everything was fine just after I got the car fixed I started having more problems
2/ 5stars
by  
on February 2, 2015
At first I was satisfied with my service until three days later I had a transmission leak . I have been there several times be fore and I didn't any problems. Even if I had a leak they should have been able to tell me if they service my car for I paid them for. Had my oil changed also if I had a leak before it went in the stall they should have caught it while the car was on the rack. I was told they couldn't do any transmission service.
5/ 5stars
by  
on January 31, 2015
This is the place i put my trust in and have since 2003. Started with the Canton Rd store then followed Tony when he took over the Cartersville store. Always have been treated fairly and honestly. They do great work. I take all my cars there.
5/ 5stars
by  
on January 30, 2015
Very professional, knowledgeable, great attitude, prompt doing the work that I was there for.
1/ 5stars
by  
on January 26, 2015
Dropped care for oil change. Called 4 times and was told they were working on it. Car with them for 6 hours. They never even started the service.
1/ 5stars
by  
on January 26, 2015
Will use Firestone, but not Cartersville location.
5/ 5stars
by  
on January 25, 2015
ronaldo took excellent care of me, still missing tony but ronaldo is definately doing a great job..fitting in like family
4/ 5stars
by  
on January 24, 2015
I used them a few days ago. The service itself was excellent as it has always been, however an error was made in the billing. I had a cupon that lists a synthetic oil change @ 19.99, the salesperson said that only applied to regular oil not synthetic. Thus service was excellent, overcharging wasn't.
1/ 5stars
by  
on January 24, 2015
Won't be returning they alway try to sell me something else. And ignore what a ask for. Tires I bought was warped and took about two weeks to regain there shape. My old service center said the was stored wrong.
5/ 5stars
by  
on January 23, 2015
I am impressed with Cartersville, GA Firestone. They took responsibility with replacing my plastic cover under my engine on my Lexus due to them failing to ensure it was screwed on tight. The employees are alway professional and provide excellent customer service.
5/ 5stars
by  
on January 23, 2015
Firestone in Cartersville, GA has always provided quality service. We have been a loyal customer for years.

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