Firestone Complete Auto Care: Your Source For Tires And Repairs At 3774 Buford Dr In Buford

Ready to come in to your local Firestone Complete Auto Care on 3774 Buford Dr? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

3774 Buford Dr
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
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Store #654302 Managed by Jonathan Stewart

Unleash Your Car's Potential At Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been leading the automotive service industry since we began in 1926. If your car seems to be running differently, our trained technicians will give your car a free courtesy check. We'll inspect tires, wipers, hoses, and more. Additionally, we're dedicated to delivering the best quality service possible, all at reasonable prices and a quick wait time. Visit our location today or schedule an appointment by phone or online.

Find Great Deals On Tires For Your Car.

Discover Our Range of Auto Repair Services

After 90 years in the automotive industry, we've seen just about every car problem out there. Here at Firestone Complete Auto Care, we strive to provide unparalleled auto repair and maintenance. Any services or repairs include our Fixed Right Guarantee, meaning that every service or repair we do is fixed correctly the first time. If it's not, we'll re-perform it at no cost to you. We understand that it's never the right time to fix your car, and that's why we constantly strive to make the process as seamless as possible.

Customer Reviews

(4.3 of 5) - 32 Reviews
5/ 5stars
by  
on April 7, 2016
Great awesome customer service! Stan is the best! Hats off to him and his staff! All those guys are wonderful!!!
5/ 5stars
by  
on December 14, 2015
They are the only ones that had the size tire that we needed. We had my sons truck towed there at 6:50 pm and they close at 7. They didnt get mad for us showing up so close to closing. They stayed late to get his truck back up and running so that we could finish our drive to florida.
5/ 5stars
by  
on December 10, 2015
Lesson learned for the day was don't use a "fix a flat" type of product unless you have to and have no other option... however the entire staff was great, didn't make me feel to stupid and just fixed the tire and got it back in balance.
1/ 5stars
by  
on December 6, 2015
Simple oil change turned into a nightmare!!! You would think that putting oil cap on is simple task? Not at Firestone! Guess they think oil performs better ALL OVER outside engine rather than inside engine! Awful job!! 12/04/15
5/ 5stars
by  
on October 22, 2015
Customer service at this location cannot be beat!! All of the staff/technicians are top notch! :o)
5/ 5stars
by  
on August 24, 2015
Female taking vehicle in for oil change and tire rotation...usually means a laundry list of "repairs" that are "needed". Pleasantly surprised when I was told all was well with my vehicle-no hard sell of filters or braked or anything else. I think this is the first time that has happened since I took my '93 Ranger in for the first oil change! All smiles here!
5/ 5stars
by  
on August 18, 2015
We have had both vehicles serviced by Firestone for 15 years and have been so impressed by Fred. We followed Fred when Firestone moved from Gainesville, GA. to Buford, GA. He was friendly, knowledgeable and was honest and trust worthy. If Fred told us our car needed xx repairs we knew we needed the repairs done. We are very disappointed Fred was no longer with Firestone. It seems like it takes longer for repairs and disorganized waiting area. We do wish Fred would return to Firestone. We would follow Fred if we knew where he was employed now.
2/ 5stars
by  
on August 6, 2015
the rep sold me the wrong tire for my vehicle type.
5/ 5stars
by  
on August 6, 2015
My air conditioning broke down 1100 miles from home. I had a limited budget. The quote I got was very reasonable. The attendant and the mechanic were willing to talk me through the issue and listen to my concerns... and my back seat mechanicing. They were open to my suggestions. The repair was timely and works great.
5/ 5stars
by  
on August 6, 2015
Our Jeep's fan motor went TU. Firestone staff went out of their way to take care of us. Though they were busy on the day before the July 4th holiday, . . . and I still have trouble believing this . . .they took the time to drive us home. They certainly did not have to go out of their way, especially on such a busy day. And, I, nor you should expect that regularly. So, I appreciate it even more. THANKS to all of you and the great job you do. Oh, and by the way, they did a great job on the car, came in under the estimated cost and finished on time.
5/ 5stars
by  
on July 2, 2015
Firestone will never be the same our Fred has been let go and I know now many will never use firestone again we have been to every store he has worked at travel as much as 100 miles cause he made you fill like family and you could trust him with your life. Firestone will loose mega bucks over this one. All my 5 stars for Fred only. People will be looking to see what company he works for next and that's where the business will be everyone will switch to where ever Fred ends up.
5/ 5stars
by  
on June 10, 2015
The people at Firestone were friendly and very helpful
5/ 5stars
by  
on June 8, 2015
See Jon or Laurance or Stan for great service at Buford, GA Firestone. This team is wonderful to work with .
3/ 5stars
by  
on April 17, 2015
the service is always great. However they had a tech that did not secure the bottom panel that covers my oil pan and drain. This piece fell off while driving and became damaged. I have been told multiple times how sorry they were for this issue and that they would fix it and call me after they ordered the part. That was 6 months ago and 3 oil changes. Still waiting on that call.
5/ 5stars
by  
on April 13, 2015
Had a wonderful experience yesterday (4/12/20158). I was so thankful they were open on Sunday and that it was a much less costly repair than I had anticipated. From my first call, Brian assured me I would be very well taken care of when I thought I needed a new alternator. He greeted me as I arrived with a smile and more assurances. He indicated they would do a full check to see first if it was not something minor. I loved his optimistic attitude and was relieved when he identified the problem was not a bad alternator, but a much easier fix at a fraction of the cost. I was also given maintenance advice to keep my car healthy. So impressed! Thank you Brian and thank you Firestone!!
5/ 5stars
by  
on April 12, 2015
My car was towed there with both passenger side rims and tires completely damage. They helped me get the rims, tires, alignment and other repairs needed on the front end. I needed extra help with insurance photos and they were so helpful and did everything with a smile.. They will surely help you with anything you need and go out of their way to be of service to you. I recommend them highly.
5/ 5stars
by  
on February 26, 2015
I travel between Florida and Georgia regularly, and use the Firestone shops in Fort Walton Beach, FL and Buford, GA. Both shops do great work, with excellent customer service. Their Lifetime Balance and Alignment programs are the best around....money well spent!
5/ 5stars
by  
on February 26, 2015
I used them a month ago and will continue to use them always! Superior customer service and care.
5/ 5stars
by  
on February 26, 2015
The staff always provide the service and atmosphere that Firestone is known for. Jon and the staff know how to make a customer feel welcomed and comfortable .
1/ 5stars
by  
on February 25, 2015
I had to take my car to another place to be repaired where they were shocked that I was allowed to drive off of the lot because of the condition of it. I was told that I needed new pistons when I actually had a busted wheel barring. Also, there were items that I was charged for that were clearly not done. I ended up spending over $1400 to repair problems that were never problems until the Firestone in Buford touched my car... I couldn't even put air in the tires that they claimed they fixed because they put the hub caps on OVER the air valves. I was then accused of hitting a curb because I was a "woman"- turns out my hubcap was bent because of the Firestone employee that put the hubcap back on incorrectly.
1/ 5stars
by  
on February 25, 2015
very displeased with service every time I go to this shop. The representatives are very slow, and I feel like they are very dishonest about service that is needed on car.
5/ 5stars
by  
on February 2, 2015
FRED ALWAYS TREATS EVERYONE LIKE FAMILY. HE IS THE BEST WE DRIVE OVER AN HOUR TO GET TO THIS LOCATION.
5/ 5stars
by  
on February 2, 2015
Jon & his team is servicing 3 of my cars and I could not be happier. His team fixes whatever the problem is perfectly the 1st time I bring the car in for service. Jon, himself is a great man and knows how to take care of his customers.
5/ 5stars
by  
on January 26, 2015
I have used Firestone twice now since moving to Sugar Hill and I think they are very professional and their work is top notch! Will not go anywhere else.
5/ 5stars
by  
on January 25, 2015
I uses this facility as long as I have been in Georgia. Every time I go there I'm treated politely and with respect. Always answers questions thoroughly and that I will understand what they will do.
5/ 5stars
by  
on January 24, 2015
I have been using this Firestone location with complete satidfaction of their work.
1/ 5stars
by  
on January 24, 2015
Bought new tyres and alignment is done. I was going long drive I had to do alignment and balancing immediately after 2 days.
5/ 5stars
by  
on January 23, 2015
I have visited this Firestone several times for various services on my car. The staff is always pleasant and professional with me. Firestone is the one and only car service center that I trust.
5/ 5stars
by  
on January 23, 2015
I missed my Gainesville guys was glad I found them in Buford.
5/ 5stars
by  
on January 23, 2015
I had a problem with my brakes rubbing, I brought the car back two times for the problem. But on my third trip back to Firestone Mike Robb was in the store he greated me with great customer service and asked what my problem was I explained my issue with the brakes that had been installed on DEC 10 2014. Mike pulled up my information in the computer and he immediately order a new set of brakes and told me to bring the car in the morning. He had the brakes replaced in about 35 to 40 mins. This is Mike Robb second time handling a promblem repair for me. He is truly committed to customer service. I will continue to have him service my vehicles. Thanks Mike, for great service.
5/ 5stars
by  
on January 23, 2015
Very friendly people ,they know what to do and they do it fast.
4/ 5stars
by  
on January 23, 2015
We've taken our cars to Firestone for years and love the attention and detail they give. They never hesitate to explain the issues further.

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