Car Tires And Services At 3220 Wrightsboro Rd: Firestone Complete Auto Care In Augusta

Come in to your nearest Firestone Complete Auto Care at 3220 Wrightsboro Rd for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

3220 Wrightsboro Rd
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #11010 Managed by Kenny Thacker

Professional Auto Repair From Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been an industry leader in automotive service and repair since 1926. If something about your car seems off, our auto care teammates can offer a 19-point inspection, at no cost to you. We'll inspect fluid levels, suspension, the battery, and more. Additionally, our team believes in giving you the best service possible, at affordable prices and short wait times. Stop by our store today or book your appointment online or by phone.

The Source For Great Offers On Tires.

Discover Our Range of Auto Repair Services

With 90 years in the car care service industry, we've seen nearly every problem your car or truck could have. Here at Firestone Complete Auto Care, we pride ourselves on outstanding auto care services. Any services or repairs include our Fixed Right Guarantee, which means that every service we perform is fixed correctly the first time. If not, we will re-perform the service with no additional charge. We understand that it's never the right time to fix your car, and that's why we're always working to make the process as painless as possible.

Customer Reviews

(4.1 of 5) - 26 Reviews
5/ 5stars
by  
on May 18, 2016
The Wrightsboro Road (Augusta, GA) Firestore Store always treats me right!
5/ 5stars
by  
on April 21, 2016
Great :)
1/ 5stars
on April 16, 2016
Poor customer service and the technician did not listen to our problems with our vehicle, he made and assumption that was wrong.
1/ 5stars
by  
on April 9, 2016
I visited Firestone in Augusta on Wrightsboro Road. It was on a Saturday around 10:3.0 am. I wanted to get a new tire. I already had the wheel off the vehicle. I just brought in the wheel by itself. They did not have to drive my car in the bay or jack up a car and remove the wheel because like i said i just brought in the tire and rim. All they had to do was put a new tire on the rim and balance it. I thought it should not take maybe 30 mins at the most. I was wrong. It took almost 6 hours for them to get my service done. It was after 4pm when i finally got done. My invoice can prove it. It has in at 10:47 am and out at 4:05 pm. That is crazy!! The service tech. did tell me it would be like a 3 and half hour wait. I said ok since i was in town to shop anyway. I said i'll just leave the wheel and come back around 2. I'm glad i took off the wheel cause if they had to keep the car i most likely would have tried to find another repair shop or would have had someone come pick me up, but that would not have worked since i didn't live in the area. I stay almost 70 miles from Augusta. That's the worst service for anything i have ever experienced. The service is horrible. When i did return around 3:15 there were only one car jacked up in the bay and they still had not got to my wheel. The tech told me they was getting to it now. They only got started on it when i came back. Out of all the service places i have been Firestone in Augusta GA is the worst by far. Sorry but just being honest..
4/ 5stars
by  
on December 4, 2015
Thank you. I really need tires and I am always on the road. Thank you guys for taking care of me.
5/ 5stars
by  
on November 28, 2015
My daughter used them a week ago and she was satisfied with the service.
5/ 5stars
by  
on October 30, 2015
Staff took care of all my needs and called to keep me in the loop as well. Very good work. :)
2/ 5stars
by  
on July 24, 2015
I was disappointed with this service at this particular location.
5/ 5stars
by  
on July 23, 2015
All of the service advisors and technicians are very polite and knowledgeable.
1/ 5stars
by  
on June 30, 2015
Took way too long. Waited for 3 hours for an oil change! They called my wife to say the air filter needed to be changed while I was in the waiting area - they didn't bother to come out and talk to me. I had a coupon for "synthetic" oil change for $20. Turns out the coupon was only for "partial synthetic" and they charged me $50 for full synthetic. Wish they would have been a little more clear up front!
5/ 5stars
by  
on June 24, 2015
I m a repeat customer cause they do the fine job on my car
5/ 5stars
by  
on June 24, 2015
This past weekend I took my daugther's 2008 Ford Explorer to the Firestone on Wrightsboro Road for a brake inspection, I received an honest and professional evaluation on her vehicle. Not only did they identify the brake problems they also found a coolant leak at the thermostat housing. I was give a very fair price for the needed repairs and gave the ok to have them done. Great JOB!
3/ 5stars
by  
on May 11, 2015
I have been doing business with Firestone Complete Auto Care for a very long time and have had little to no problems with them thus far. They are priced a little extensively, but I don't have to worry about much when leaving my vehicles with them. I did however, use my store credit card about a month ago on a repair that I was having done on my husband's truck. When I charged it, I asked the sales person if it was going to max out my card or go over it. He assured me that it would not go over the maximum allowed amount and the transaction would not complete itself if it were going to do that. I allowed him to go ahead and charge it, and then a week later I received a hit on my credit report that caused my credit score to drop 17 points. I was moritfied and decided to research the issue. It did go over the credit limit and it did allow it to process successfully. It was only 10 dollars but it popped me hard on my credit score. I will check from now on before EVER charging anything to my store account.
5/ 5stars
by  
on May 1, 2015
Bought new tires for my motor home from Firestone store #11010, located on Wrightsboro Road, Augusta, GA. Set up appointment for 7:00 A.M.and they started changing the tires on the MH immediately after I arrived. Because of the MH size, the tires had to be changed in the parking lot, one wheel at a time. The technician changing the tires worked non-stop and did a fantastic job ! The total time taken to complete the work was much less than I had anticipated. Everyone I spoke to was very friendly and answered every question I had. Best service I have received in years !
5/ 5stars
by  
on April 19, 2015
I've used them three times in the past year and everyone I encounter truly wants to help and figure it out fast. All the guys always wave and are very kind and professional. Nothing but love for the Firestone in Augusta on Wrightsboro Road. Both my cars were fixed fast and I was even recommended some options, rather than just given a sum total
5/ 5stars
by  
on April 17, 2015
Service was awesome,professional,kind and timely.Great!!!!!!!
5/ 5stars
by  
on March 5, 2015
I never have an issue when I come to Firestone on Wrightsboro rd in Augusta GA
5/ 5stars
by  
on February 26, 2015
David, Tony, and Michael welcome me, make sure they understand the needs for whichever of the three vehicles I am leaving with them, provide estimates for all work they expect to do, call me with details including costs of additional work they recommend, have the work performed when promised, and call me when the work has been completed.
4/ 5stars
by  
on February 18, 2015
Unfortunately my wife noted that there was black marking on the inside of car that she had to wipe off.
2/ 5stars
by  
on February 7, 2015
Overall I have had Good Service at my Local Firestone,,But on one of our Last Services,,I went in for a Alignment and 2 New tires and was supposed to have had newer tires Rotated to the Rear and Brand new Tires Installed on the Front,,We were going on Vacation and got a couple Days into our Trip and noticed we had a low rear tire,,They Left our 5 year old tires on rear and Threw our newer tires away,So we winged it thru our vacation and got back and I went to talk to service manager and after he seen what they had done,,He admitted they had made the Mistake and did replace both tires with new one at no cost to us,,Just hate to think that I have to go around behind them everytime I need a service to be done and make sure it was actually done correctly as Requested,,Should have been more than Obvious for them to perform that service without the Incident ever Happening,,But I will still give them our Buisness..just a warning to never trust anyone with your Vehicle service without at least double checking behind them,,Tech. that did service was Younger Man and maybe needed to slow down and pay more attention to his service ticket ect,,
5/ 5stars
by  
on February 3, 2015
I've been using Firestone of Augusta on Wrightsboro Rd. for approximately 6-7 years and find them to be friendly, reliable, and competant. I would not think of having my 2001 Ford Taurus serviced anywhere else. Thanks guys, keep up the good work.
5/ 5stars
by  
on January 24, 2015
I use Firestone for all my car care and needs. The employees are very professional at what they do.
5/ 5stars
by  
on January 24, 2015
I've used firestone tires on my vehicles for years and always had good tire wear results on the tires. I've had some major repairs on one of my vehicles and well pleased with the repairs. Keep up the good work, guys.
5/ 5stars
by  
on January 24, 2015
Twice I have used Firestone to serivce my truck and also change the oil. I have impressed with the professionalism, quickness and how thorough they were in these jobs.
5/ 5stars
by  
on January 23, 2015
I RECENTLY PURCHASED A BATTERY FOR INSTALLATION. I PREVIOUSLY HAD AN OIL CHANGES AND OTHER MINOR MECHANICAL REPAIRS.
4/ 5stars
by  
on January 22, 2015
I have been having my car serviced by firestone since 1998. I fell treated as a family member. Recent management is good

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