Car Repairs And Tires At 2460 N Druid Hills Rd Ne From Your Atlanta Firestone Complete Auto Care

Come in to your nearest Firestone Complete Auto Care at 2460 N Druid Hills Rd Ne for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

2460 N Druid Hills Rd Ne
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #8117 Managed by Michael Crunk

A Tradition Of Service At Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have been an industry leader in automotive service and repair since 1926. If you think your car could have a problem, our trained technicians can offer a 19-point inspection, at no cost to you. We'll examine fluid levels, air filters, belts, and more. Plus, we're committed to providing the best auto repair possible at affordable prices and a quick wait time. Come in today or book your appointment online or by phone.

Find Great Deals On Tires For Your Car.

Discover Our Range of Auto Repair Services

After 90 years of automotive repair, we've seen just about every car problem out there. Here at Firestone Complete Auto Care, we strive to provide exceptional car repair service. Our products and services are covered by our Fixed Right Guarantee, meaning any auto service or repair is done right the first time. If not, we will re-perform the service with no additional charge. We know there's never a good time to get your car fixed, and that's why we're always working to make the process as painless as possible.

Customer Reviews

(4.5 of 5) - 31 Reviews
5/ 5stars
by  
on April 8, 2016
Helped me get on the road in a timely manner
5/ 5stars
by  
on December 1, 2015
They fixed and found dangerous problem with my entire brake system the two other brake places did even catch.
4/ 5stars
by  
on November 18, 2015
Have been going to the same location for about 3 years no. I haven't had any issues with my car...EVER (knock on wood). And I have a 2005 Ford with over 150K miles on it.
2/ 5stars
by  
on November 4, 2015
I needed one tire replaced and all went well until they had a problem with the lug nuts for my Toyota Sienna, some of which were worn and needed to be replaced. This was not their fault, but they ordered new nuts and I came back the next day to have the tire put on. When I arrived, the person did not know how to ascertain whether the nuts had come in, because she said, "He had to run to the bank and I should wait." I sat and waited for 20 minutes and asked her if he had returned and she said "Yes, and she would check with him." Another 20 minutes went by and nothing, so I asked her again if the parts had come in, at which point she went into the shop and spoke with Chris (who had worked with me the day before), who looked on the wall of work orders and found the nuts in with the order. She then told me they would put the tire on. I waited again for another 20 minutes and observed a technician bringing a jack to my car and jack it up, he put the tire on, returned the spare to it's storage place and walked away, leaving the jack sitting under the car with the work order laying on the hood. Another 15 minutes, I observed the tech working on another car, so I walked out and saw that the tire was on the car, so I asked her again what was happening. She went back out into the shop and spoke to someone, then came back and handed me the keys, saying, "You're all ready to go." Meanwhile Chris, who was sitting nearby said, "They had to work your car in between the other jobs who came in earlier." The car had been ready for 10 or 15 minutes, but it was just sitting there and I wonder how long I would have waited if I hadn't spoken up! Clearly, no one was monitoring the situation, instead the clerk was texting or doing something on her phone instead of making sure the job was done. Very sloppy and unprofessional. I'll never go back there again.
4/ 5stars
by  
on October 20, 2015
I used them before a week and half and they provide me a good service and the employees are outstanding the issue of what the customer facing issue.
5/ 5stars
by  
on October 19, 2015
Firestone has a customer for life. They bent over backwards to take care of my issue and did a great job communicating the service.
5/ 5stars
by  
on October 18, 2015
I scheduled a routine oil change at Firestone. Everyone was prompt and courteous. I was also informed about a problem with my car that I needed to get inspected at a dealership. Thanks to this warning, my car never broke down (which it easily could have) and I was spared from a potentially huge repair bill. Thanks, guys.
5/ 5stars
by  
on October 9, 2015
This is an excellent place to bring your vehicle for maintenance issues of all kinds. They are also very capable of doing many repair jobs on A/C-Heating and many other items. They are professional and honest. I've been using this service for years.
2/ 5stars
by  
on October 7, 2015
I've been here several times, but this last time was not good. I made an appointment for 2pm. I arrived and checked in about 10 minutes early. At 3pm my car was still sitting in the parking lot where I left it. Other customers came in after me and left before me. If I hadn't have brought it to my technician's attention, there's no telling how much longer I would have been waiting. To his credit, my technician gave me a discount for my inconvenience.
5/ 5stars
by  
on October 5, 2015
Very happy with how everything turned out. All the guys seem very trustworthy and make customer service a priority.
5/ 5stars
by  
on September 28, 2015
The guys here were great to work with. They explained the issues with my car and the needed repairs in a way that was easy to understand. They offered choices in tires and did not push me to buy the more expensive set and were not at all pushy on the recommended services.
4/ 5stars
by  
on August 7, 2015
I continue to receive quality care for my truck. Last week makes some ten years with firestone.
5/ 5stars
by  
on June 19, 2015
They were very informative, knew their product and provided excellent customer service.
4/ 5stars
by  
on June 19, 2015
I like come to this Firestone.I always go there for oil change.
5/ 5stars
by  
on June 15, 2015
I had been back and forth with my honda dealer for about a month about the cause of a loud noise on the driver rear of my car. After an exhausting ordeal that included a case manager from Honda corporate. They paid for a portion of the repairs that said were needed for a defective part (rear control arms) and said that I would need new tires also b/c the tires were making the noise, but the control arms were the reason for the tire wear. I was so exhausted with them that I told them I would purchase my tires elsewhere. I made the appt with Firestone. I dropped my car off and a little later Benjamin called and left a voice mail to give him a call. When I called back he said everything was good with the tire install, but when they test drove my car there was a loud noise from the left rear and they looked at it and found that the wheel bearing was bad and making that noise. So in less than a few hours Firestone provided the diagnosis needed and without me taking a month of my time having to be the researcher. I took your quote to Honda. Honda has refunded me the amount of your quote and I called and made my appointment today with you all to have the bearing replaced. I am So grateful for the Friendly & Knowledgeable service . When I called to make my appointment today, he even remembered who I was. I am absolutely more than satisfied. I can't say enough Thank
2/ 5stars
by  
on May 13, 2015
I made an appt, but still wound up waiting. Over 2 hrs for an oil change. This is ridiculous. I'd rather pay the premium and go to the dealership. Time is money, and when I checked in, I was told it would only be 1 hour max. For it to take more than double the time in not ok.
5/ 5stars
by  
on May 4, 2015
I used this specific location twice in the last month and seem to get a different person to help me every time. They are literally the most honest guys I have ever dealt with. Beyond what I expected about good customer service and are always on time or earlier than any expected time. All and all I will be going back.
5/ 5stars
by  
on April 21, 2015
I went in for a routine oil change. The service was completed in a timely fashion and the man behind the counter was very friendly. I will continue to go here for my maintenance needs
5/ 5stars
by  
on April 20, 2015
I was provided with "WORLD CLASS" customer service and superb car service. The employees were pleasant and filled with excitement. AN AWESOME TEAM!
5/ 5stars
by  
on April 13, 2015
I came in just before a trip with my car making a disturbing sound. Mike was able to help me out in no time and I was on my way.
5/ 5stars
by  
on March 2, 2015
I got 4 primewell tires and after installation there was a vibration during highway driving. A week later I went in to talk about it and was told the tires come with 12month/12k mile balance so they redid the balance and I have no problems now. Very satisfied.
5/ 5stars
by  
on February 26, 2015
Mike Crunck and his staff always do a great job when I need auto repair service.Very professional!
5/ 5stars
by  
on February 25, 2015
I go to the firestone on North Druid Hills in Atlanta because Mike proved to be honest and helpful over four years ago. It's no longer the most convenient place to bring my Honda, but you don't make a switch after that.
5/ 5stars
by  
on February 4, 2015
I was in the store today because I had brake noise and needed my Firestone tires rotated.
4/ 5stars
by  
on February 3, 2015
I used them a week ago and they were great! They gave me a quote for new tires and even checked out my breaks. When ever I need regular maintenance Firestone is my first choice.
5/ 5stars
by  
on February 2, 2015
I have used Firestone for years and always received great service.
5/ 5stars
by  
on January 27, 2015
Mike and Ben are true customer service professionals!
5/ 5stars
by  
on January 25, 2015
I use Firestone on Druid Hills for all of my car care- and have been for years. They have a consistent staff who are honest and helpful. They are quick and reliable, never trying to add on unnecessary work or create new issues.
5/ 5stars
by  
on January 23, 2015
I have been using services from Firestone since 1986 from several Firestone stores throughout 3 states for all my cars and trucks but this one is best of the best, David Strongin store manager is super nice,very knowledgeable, very professional; Brandon Barnhill service manager is very good too. I am very please.
5/ 5stars
by  
on January 23, 2015
The staff is extremely helpful and knowledgeable. The waiting room is nice if you need to wait on your vehicle. The mechanics do a great job also.
5/ 5stars
by  
on January 23, 2015
It is always nice to be acknowledged by name and greeted with a smile by the manager (Mike) and the other members there. Each time that I have used Firestone on North Druid Hills Rd, I have always received excellent service for my car. They go above and beyond to satisfy all of their customers.

Find The Firestone Complete Auto Care Location Nearest You