Car Repairs And Tires At 5960 Red Bug Lake Rd From Your Winter Springs Firestone Complete Auto Care

Ready to come in to your local Firestone Complete Auto Care on 5960 Red Bug Lake Rd? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

5960 Red Bug Lake Rd
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #26247 Managed by Eugene Johnson

A Tradition Of Service At Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have been an industry leader in automotive service and repair since 1926. If your car seems to be running differently, our auto care teammates will take a look for free with our courtesy check. We'll inspect fluid levels, suspension, the battery, and more. Plus, we're dedicated to providing the best auto repair possible at affordable prices and a short waiting time. Visit our location today or plan your appointment online or by calling (321) 214-8065.

Browse Great Discounts On Tires Today.

Discover Our Range of Auto Repair Services

After 90 years of automotive repair, we've encountered nearly every automotive issue out there. Here at Firestone Complete Auto Care, we believe in offering unparalleled auto repair and maintenance. Any services or repairs include our Fixed Right Guarantee, meaning that every service or repair we do is done right the first time. If not, we will re-perform the service with no additional charge. We understand that it's never the right time to fix your car, so we do our absolute best to make the process as seamless as possible.

Customer Reviews

(4.3 of 5) - 40 Reviews
1/ 5stars
by  
on August 21, 2016
I bought (1 tire) and the shop took almost 7 hours to change it, and I didn't receive any calls explaining to me about the delay. Awful customer experience, don't recommend this store to get a tire repair at all.
3/ 5stars
by  
on July 10, 2016
I was delighted with the associate who helped me, but I scheduled an appointment for something that should've taken less than an hour and it took over 3 hours. I waited at the store for it to be completed. I don't understand why I scheduled the appointment if I am going to have to wait for such a long time. I could've just walked in and waited the same length time.
5/ 5stars
by  
on June 21, 2016
I have had my van in for several things over the last few months and, while they've all been quite costly, I never once felt taken advantage of and when I didn't understand things they would physically take me out to my vehicle and show me things and allow me to talk directly with the mechanic so I could understand better! They're very patient when I have to come in with my children and do their best to get me in and out quickly so the kids don't get bored! They're also very honest, I find, as once they broke a part on my vehicle they didn't say 'Nope. It was like that/your fault.' They took blame for it and knowing that they weren't going to be able to fix the vehicle before I had to pick up my oldest from school, they got me a loaner car and paid for it! I'm happy to continue to do business with a company that treats customers like family and not just another dollar in the till!
5/ 5stars
by  
on June 7, 2016
I've been a loyal customer to Firestone store#026247 (Redbug) for 20 years. I have purchased at least 5 whole sets of tires there (incl. rot/bal/haz). The manager Gene, and his team Alex & Keionna, are always very courteous, professional and attentive. I'm very satisfied to obtain top-quality product, at decent prices, and Firestone "hits the bulls-eye"! Gene & his whole team are top-notch (technicians also take care to include helpful advice about such things as brakepad-wear-status, and fluids-status, etc). I fully recommend store#026247 (the store in My hood) to my friends. AwesomE! 5-stars! (thank you)
5/ 5stars
by  
on May 14, 2016
great great people
5/ 5stars
by  
on December 22, 2015
The great thing about taking my car into service is having the ability to visit such friendly staff. Great Service.
4/ 5stars
by  
on November 23, 2015
Firestone has always come thru for my wife and I . I would like to commend Jose for keeping my 1997 Dodge Ram alive, from tore to fuel lines to breaks. Please acknowledge him! Thank You!
4/ 5stars
by  
on November 14, 2015
Pretty basic. About an 1 1/2 hour wait. Friendly. 25.00 including tax for the repair.
5/ 5stars
by  
on November 2, 2015
We regularly service all our vehicles with Gene and the Winter Springs team. Recently, a regular oil change revealed wear issues on our tires. A quick check by the team and a call to us to share that they would perform an alignment based on our lifetime alignment purchase already in place. I've always found the crew at our Firestone to be fair, transparent and reliable. Despite deals and coupons all over town, we've never beat the convenience and dependability of our Winter Springs crew. Thanks!
5/ 5stars
by  
on October 13, 2015
Very happy I went to them!! Staff was very friendly, and very knowledgeable.
4/ 5stars
by  
on August 6, 2015
Very knowledge.thank u but my battery is still good even though there's corrosion by the terminal.and the service manager says I'm gonna need a new battery eventually.
4/ 5stars
by  
on August 6, 2015
Gene and his crew were extremely helpful. Costumer service was fantastic.
1/ 5stars
by  
on July 22, 2015
We visited your store about 2 years ago and was given an estimate that turned out to be $2,000 more than we spent at another Firestone for the same work. Since 2000 we continually had our cars serviced at this store with our neighbor Chris D. as the manager. Once he left customer service left too. We have not returned.
5/ 5stars
by  
on June 4, 2015
No complaints at all, very quick professional service.
5/ 5stars
by  
on May 12, 2015
I used them twice at the Winter springs location to check a couple cars for me that I was looking into purchasing. They were extremely courteous both times and provided detailed information so I could make a good decision on what car to buy. Both men working each time were very polite and helpful. Gene was so nice to everyone who entered the doors there. You couldn't find a nicer and more helpful person to work with customers. You have a great staff there!
5/ 5stars
by  
on May 9, 2015
did very great job. I will go back. .................
5/ 5stars
by  
on May 2, 2015
My family bring ALL of our vehicles here. Under Gene's management, we have ALWAYS been treated with courtesy, respect, and professionalism by every service member. Never any sales pitch or any pressure to buy. Can not say enough good things about Gene, Kiana, Bear, Jose, Marlon, Andrew and the quiet dude. Thanks Gene for having such a GREAT STAFF and making every shop visit "fun". Thanks "lil man".
5/ 5stars
by  
on April 30, 2015
Always great experience every time I have been at the Winter Springs Firestone. Everyone is helpful and nice. Love it there
5/ 5stars
by  
on April 20, 2015
Repairs and service were performed on a timely manner.
5/ 5stars
by  
on February 27, 2015
Been using this location since the first day they opened. Have never had a problem with anything or anyone.
5/ 5stars
by  
on February 26, 2015
For years ive been able to stop by my local Winter Springs Firestone for small little issues I may have needed help with. I can safely say that Firestone was definitely not making money off services to me! So when I had tires issues, the logical company to turn to was Firestone...in 3 different locations....Winter Springs, one off of 295 in Jacksonville, and Fernandina Beach. I got the level of service I had come to expect through the years. Love you guys!
5/ 5stars
by  
on February 2, 2015
I've been using the tuskawilla location for all my vehicle's need for the last 20 year's and have always been happy. I think the current team(Gene, Jose,Marlon and the rest of the gang) are very personable and professional. It's a great place.
5/ 5stars
by  
on January 28, 2015
I have been going to this Firestone for at least 15 years. Always experience service that is great. Jose and Gene are honest and want your vehicle to be safe and dependable.
5/ 5stars
by  
on January 27, 2015
I've been going to the Winter Springs Firestone for years. We've entrusted them with the car of 5 cars I think over the years. Gene and the team are always courteous and transparent when it comes to helping us maintain our cars. As my skills have grown they have been supportive in suggesting where I could save doing work on my own. They are great at helping us decide what is really necessary and what can be planned for later maintenance. Can't thank them enough for being our go to auto shop!
4/ 5stars
by  
on January 26, 2015
Service advisor recommended lifetime wheel alignment even though I purchased three tires and a lifetime alignment last month from the same store
2/ 5stars
by  
on January 25, 2015
the impression I got was that they were trying to make their numbers for the week. And they wanted me to pick the car up that night rather than lock it back up in their garage. This was terribly inconvenient.
5/ 5stars
by  
on January 25, 2015
Eugene is the manager. He and his staff always make me feel like a priority
5/ 5stars
by  
on January 24, 2015
I could not imagine going to another car service establishment. Firestone has never made me feel like I am being ripped off like I've felt with other places. They tell me exactly what I need and give me alternate ways to make it happen beginning with the most necessary. I even get a phone call afterwards to make sure everything is in working order. Customer service is impeccable. I am a very satisfied customer. Thank you Firestone.
5/ 5stars
by  
on January 24, 2015
My family and I have been Firestone's customers for several years at their Winter Springs location on Red Bug Lake Road because of Gene. Gene ensures that only the best quality service is provided. Estimates and repairs are completed as quoted and on time. Since I "DISCOVERED" this location AND Gene, my family and friends have been coming here for good old-fashion service. Honestly, trustworthy, knowledgeable, integrity, service completed as promised and on-time. Courtesy rides are provided for the times I am not able to wait in their comfortable and modern waiting area. It is refreshing to know that customers are respected and valued here under Gene's management. I cannot say enough positive things. There is simply no negatives just all good.
5/ 5stars
by  
on January 23, 2015
I use them for maintenance service and again if specific problems arise. I trust them, which is of utmost importance to me. Eugene is the best!
5/ 5stars
by  
on January 23, 2015
I have been there several times and have been very satisfied with the kindness and service.
5/ 5stars
by  
on January 23, 2015
The customer service at this store is absolutely amazing! Gene has always taken care of my needs in a timely manner and has never recommended unnecessary maintenance. Trusting a mechanic is hard; but I can truly say, I put all of my trust in Gene! I highly recommend Firestone Winter Springs to anyone, in the area, and outside. It's worth the drive!!
5/ 5stars
by  
on January 23, 2015
Use to use this place couple of years ago, had a tire warning light, stopped in to get it checked out and they quickly found one tire low on pressure which they fixed. Didn't even charge me, that's when I said I'd return.
5/ 5stars
by  
on January 23, 2015
My last service was new disc brakes. I called for an appointment that was convenient for me, brought my car in the same day. We agreed on price, I asked for a ride home to wait for a call when done. This was not a problem and everyone was polite and very friendly. I have been doing business for over 5 years, very satisfied.
5/ 5stars
by  
on January 23, 2015
When I had a bad experience with a local Firestone, The manager, Gene Johnson reached out to me and did far more than making it right. Since then, I have used them and have never had anything except great service. And their employees are friendly, respectful, and go out of their way to help, including adding coupons to your service that you may not know are available.
5/ 5stars
by  
on January 23, 2015
The service is outstanding, the vehicle is ready by the time given. They are very professional. I woukd use and recommend them.
3/ 5stars
by  
on January 23, 2015
Was waiting almost 4 hours to have my 4 tires replace !!!! Absolutely unacceptable . Staff was nice, they apologized and offered to me free oil change free for next visit . Hope next trip to this store would be much faster .
1/ 5stars
by  
on January 23, 2015
I bought 4 new run flat tires for my BMW and was told there was a special and that I would receive $150 if I sign up for a Firestone credit card. I never received any credits and when I complained I got a free oil change. Messed up
5/ 5stars
by  
on January 23, 2015
I have been fortunate to have this location handle many vehicle repairs for my 4Runner and Land Rover. They are complete and courteous. All the work was done timely and reasonably priced.
2/ 5stars
by  
on January 22, 2015
I used them a couple times in the past but between the general attitude and the ease of just using a different shop, I don't really have a desire to go back. Prices are decent, wait times aren't too bad, but I'm just not a fan of the attitude.

Firestone Complete Auto Care Locations In Your Area