Car Tires And Services At 4901 W Kennedy Blvd: Firestone Complete Auto Care In Tampa

Welcome to Firestone Complete Auto Care at 4901 W Kennedy Blvd! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

4901 W Kennedy Blvd
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

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Store #14583 Managed by Jacob Gregg

HOLIDAY HOURS

Please note our hours for Memorial Day

  • 05/29 7am-5pm
  • Unleash Your Car's Potential At Firestone Complete Auto Care

    Here at Firestone Complete Auto Care, we have been an industry leader in automotive service and repair since 1926. If something about your car seems off, our professional teammates will give your car a free courtesy check. We'll inspect fluid levels, suspension, the battery, and more. Plus, our team believes in giving you the best service possible, all at reasonable prices and a quick wait time. You can even buy tires online and schedule your installation when it's most convenient for you! Visit our location today or book your appointment online or by phone.

    Browse Great Discounts On Tires Today.

    Learn More About Our Different Services

    With 90 years in the car care service industry, we've encountered nearly every automotive issue out there. Here at Firestone Complete Auto Care, we work to provide unparalleled auto repair and maintenance. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, meaning that every service or repair we do is fixed correctly the first time. If it's not, we'll re-perform it at no cost to you. We know that finding time to fix your car is difficult, so we do our absolute best to make the process as seamless as possible.

    Customer Reviews

    (3.5 of 5) - 28 Reviews
    1/ 5stars
    by  
    on May 25, 2017
    Charged top dollar for re-manufactured parts and was not informed or given the option ! Left the inside of the car full of oil stains!. Didn't care to try to clean them either. Zero care to quality.
    1/ 5stars
    by  
    on April 24, 2017
    Terrible service, brought vehicle in to get tire that was leaking air fixed. Came back and said I needed four new tires. Tires have less than 30,000 mile but anyway I was told the tire had a 1/2 inch slash and couldn't be repaired,so I asked to put on spare. The spare had never been used and still had the rubber knobbies on it. The agent said that since the spare was 5 years old it was against the law to mount even though it was new. Called my service dealer and was told there was no law. Firestone still refused to put on spare finally admitting it was a Firestone policy and not against the law. Ended up having to buy new tire.
    5/ 5stars
    by  
    on April 3, 2017
    1/ 5stars
    by  
    on February 1, 2017
    Job wasn't completed. I have to schedule somewhere else to get the job done completely. There were other problems too that I mentioned that were neglected.
    1/ 5stars
    by  
    on February 1, 2017
    1/ 5stars
    by  
    on December 11, 2015
    I took my car here because a had a minor fluid leak. In fairness to them, the manager on duty that day was former military and he did not charge me to replace a clamp. However, after I got my car off thier rack I got on the highway and my car was shaking and bouncing all over the place--a problem that never exisisted. I took it back and told them the problem and Mustopha(not sure spelling) said it needs to be balanced and charged me $54 to balance the problem they created. I did not complain and paid it. Then IMMEDIATLY after that I got on highway and my service engine soon light was flashing. Something that NEVERhappened in my car. Mustopha tells me it may have just been time and coincidence. He says my wires and plugs are bad and fuel system needs work and I pay $650.00 to repair. In fairness to them I was probably due for that work. It is just weird that the lights come on after coming off the rack. Mustopha subtly tells me that I may need stunts and shocks in the future. I take my car and I get back on the highway as I was leaving Tampa to head to Atlanta and the car was still bouncing all over the place and I had to fight the car for 6 hours to control it. I will take the car in tomorrow to see if I can fix what they broke that is causing the car to bounce all over the place. DO NOT TAKE YOUR CAR TO FIRESTONE on West Kennedy BLVD in Tampa, Florida. Not reputable.
    4/ 5stars
    by  
    on December 7, 2015
    I came in with a slow leak in my tire, they found a nail on in the outer tread, which couldn't be fix. My tire was just a year old and as I found out is now not being carried any longer, so the tech called around found 1 tire left at the Macdill AFB and he sent someone over to get it. I was in and out in roughly 90 min.
    5/ 5stars
    by  
    on November 30, 2015
    So happy. We have added you to our new routine while shopping at the mall.
    5/ 5stars
    by  
    on November 13, 2015
    It was very easy setting up an appointment and printing a coupon on your website. I walked in and was promised to have the oil change completed in one hour. It was 45 minutes. The best part is that I could walk around the mall next door to use up time. Everyone was friendly and I got no hard sales pitch to upsell other products. Quick and efficient! Thank you.
    2/ 5stars
    by  
    on September 30, 2015
    I used them a week ago and i wanted to pay for tires rotation/Alignment to go along with my oil change, which i did not get! I was there at 5:30pm and was told there will be no time to do it! Was told my oil change will be ready by 7:00pm , but it was done by 6:15pm , there was plenty of time to get my tire rotation/Alignment done?!
    1/ 5stars
    by  
    on September 22, 2015
    This afternoon, I pulled into the Firestone on Kennedy. I had 4 inch nail in my rear back tire. It was going flat. I could not use my spare because I could not get the tire off under my own power. I told the associate of the situation. I was told, "come back tomorrow." How does a tire store tell me to come back tomorrow, with a 4 inch nail sticking out and a tire going flat? Nevermind, how does a tire store advise me to drive on this tire to another store/home? I live 12 miles away. Going home and coming back tomorrow is not an option. The associate's only solution was to go to a competitor. So I did, Thank you
    5/ 5stars
    by  
    on August 6, 2015
    Every time I use Firestone I am very happy! They always explain everything to me and finish the work on time.
    2/ 5stars
    by  
    on August 6, 2015
    The staff was courteous and quick. However, the quote for my repair was over a hundred dollars more than the average for my area not including the 66 dollars for the estimate. I ended up spending almost 300 less and the repair was made quickly and well at an independent mechanic. It seems like these type of chains charge more for their name.
    5/ 5stars
    by  
    on August 6, 2015
    I came to Firestone without an appointment to patch up a tire. I was very impressed with their service. Not only did they squeeze me in, but they were very good about explaining to me my options, and giving their advice on what is best for my vehicle/and what's best long term. I was very happy with the service!
    5/ 5stars
    by  
    on June 20, 2015
    I dropped off my car at 8:30 am and told them I would ideally like to pick it up by noon - they called me by 10:00 to say it was ready to go. Good service and communication.
    1/ 5stars
    by  
    on June 19, 2015
    I told them I had a problem with the Jeep shimmying at 55 mph. They told me everything was fine, it still is barely driveable.
    5/ 5stars
    by  
    on June 3, 2015
    Very friendly and courteous. Service was exactly what I needed (nothing more). Very prompt ...no tireless waiting!
    5/ 5stars
    by  
    on April 19, 2015
    My family and I were in Tampa for a couple of days, then on to Disney, 12 hours from home when it became obvious that something was wrong with the front end of our truck. The guys at Firestone in Tampa were able to fix both front end bearings and get us on our way without us missing anything. Thanks Guys.
    5/ 5stars
    by  
    on April 13, 2015
    I was in need of a new tire, due to the fact that I had metal showing on mine. Firestone was the second place I had to call to find a tire. But they found me one in stock for a decent price and installed it in less than 30 min. Enjoyed not having to wait too long for my tire to be replaced.
    5/ 5stars
    by  
    on February 26, 2015
    I had a nail in my tire and they were honest to tell me the nail didn't go all the way through the tire. Even though they took their time and examined my tires on the lift there was no fee 0$ for this service . Clean professional service at this facility
    5/ 5stars
    by  
    on January 26, 2015
    THEIR PROFESSIONALISM AND EXPERIENCE MAKES ME COME BACK AGAIN AND AGAIN TO THIS LOCATION, ALWAYS TREATING YOU WITH RESPECT AND A BIG SMILE. I RECOMMEND THIS LOCATION TO ANYONE IF THEY WANT TO GET THEIR VEHICLE REPAIR WITH GREAT PRICES AND ALWAYS IN A TIMELY MATTER.
    5/ 5stars
    by  
    on January 26, 2015
    The guys know what they are doing... I came in early, had one car serviced, drove home and brought the other vehicle in. Appreciate good time management with high quality service.
    3/ 5stars
    by  
    on January 25, 2015
    I have had a positive experience with Firestone for many years. However, my last experience was not so. When my new tires were rotated I began to experience vibration. I took the car back to the store and was told the tires were out of balance which I paid to have done. I continued to have same problem and took car to another Firestone store only to be told tires were out of balance still. They corrected problem. However when I raised concern about 2 rebalancings in one year on fairly new tires and a nick in clearcoat the store manger said I would receive call from area director. I received 3 calls from area director only to find that he was not available after each return call. In time I received a call from another area director and told I would receive a note in mail to compensate for problem. The confirmation never came.
    3/ 5stars
    by  
    on January 25, 2015
    I have been letting Firestone change my oil since I was a teen, because that's what I saw my parents do. The last time I was there I'm not sure they capped off my fluids. I had my oil checked and it had NO OIL at all. I go every three months.
    2/ 5stars
    by  
    on January 23, 2015
    I always go here for basic car care (oil changes, flat tire, brakes, etc) It's conveniently right next to my work so I can walk over and pick up my car when it's finished. The last few times I've been I feel like they have tried to get me to buy services I didn't need (and I declined.) The first time it was that I needed a brand new tire because my tire had a hole. I refused, because I didn't notice any problems...flash forward 1 year later still no problems with the same tire and no noticable air leaks. I check tire pressure on a regular basis. The following time I asked them to fill tires while doing oil change because I was going on a road trip. They told me my 2 newest tires had holes and needed to be repaired. I once again refused. I checked air pressure on tires the same day at the gas station and every single one was at a different level, which leads me to believe they didn't check any of them/and or adjusted the air levels. I proceeded to go on my road trip very sure nothing was wrong with my tires and sure enough here I am 2500 miles later on my tires and absolutely no issues! In the future I will only let them change my oil because I do not trust this brand anymore.
    4/ 5stars
    by  
    on January 23, 2015
    Nice and convenient location, informative staff. And right at the mall, score!
    5/ 5stars
    by  
    on January 22, 2015
    They were straight to the point and didn't pressure me to have a service if I wasn't comfortable with it.
    5/ 5stars
    by  
    on January 22, 2015
    Needed a tire repaired, service was quick and professional- excellent staff!

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