Car Repairs And Tires At 10301 Big Bend Rd From Your Riverview Firestone Complete Auto Care

Ready to come in to your local Firestone Complete Auto Care on 10301 Big Bend Rd? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

10301 Big Bend Rd
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #347180 Managed by Christopher Riti

A Tradition Of Service At Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been providing quality automotive service since 1926. If your car seems to be running differently, our auto care teammates will take a look for free with our courtesy check. We'll check lights, suspension, belts, and more. Plus, we're dedicated to delivering the best quality service possible, at unbeatable prices and a quick wait time. Come in today or schedule an appointment by phone or online.

Browse Great Discounts On Tires Today.

We Cover Every Area Of Auto Repair

After 90 years of automotive repair, we've seen just about every car problem out there. Here at Firestone Complete Auto Care, we pride ourselves on exceptional car repair service. Our services are backed by our Fixed Right Guarantee, meaning that every service or repair we do will be done right. If it's not, we'll re-perform it at no cost to you. We understand that it's never the right time to fix your car, so we do our absolute best to make the process as seamless as possible.

Customer Reviews

(4.4 of 5) - 54 Reviews
5/ 5stars
by  
on April 25, 2016
Great service and hospitality. Wait time is one of the best I have experienced and service is very efficient.
5/ 5stars
by  
on December 24, 2015
Stopped by because of low tire pressure and Joe took care of us at once, topped off the air pressure and advised to make an appointment to fully check out the problem. Next day appointment and we were seen right away, problem (nail) fixed, and we were on our way. Joe is a top-notch technician and very knowledgeable. An asset to the business and should go far.
5/ 5stars
by  
on December 21, 2015
Took car in for alignment and service was great as usual. Love this place!
1/ 5stars
by  
on December 9, 2015
I made an appointment came at the time I was supposed to. They said 1.5-2hrs...waited...2hrs 15min later service had not been done then they tried tomcharge me for services not rendered, that I made the appointment for. I protested the charge they removed it and I still need to take my car in....clearly somewhere else.
5/ 5stars
by  
on December 3, 2015
They gave me a great price on tires, checked my alignment and advised alignment was still good. Chris was very professional and personable. Made customers feel welcomed and I felt he was being honest.
1/ 5stars
by  
on November 21, 2015
Firestone just interested in selling lifetime alignments and other packages once they sell you that they play with your time, yes they are very good at greeting customers and a lot of nice talking that's all.
2/ 5stars
by  
on November 21, 2015
Just as the title says put my tires on backwards . Not just one everyone
5/ 5stars
by  
on November 8, 2015
I have used this location numerous times and always get great quality service.
3/ 5stars
by  
on October 31, 2015
The website does not give the option of choosing the quantity of tires needed, it automatically chooses 4. My car entered the garage 25 mins after my appointment and took 60 mins to replace two tires, that is too long. Chairs in waiting area were worn.
5/ 5stars
by  
on October 23, 2015
In and out for oil change and alignment. Chris and Mike always treat customers GREAT
5/ 5stars
by  
on October 15, 2015
good service-----would use them again in the future
5/ 5stars
by  
on October 13, 2015
Scheduled service for oil change and alignment. Completed on time
5/ 5stars
by  
on October 9, 2015
T00K CAR IN FOR FLUID CHANGE AND CHECK FRONTEND NOISE. SERVICE WAS DONE RIGHT AND VERY QUICKLY. FOUND NOYHING WRONG WITH FRONEND AND TOLD ME SO WITHOUT TRYING TO SELL ME WORK I DID NOT NEED. GAVE MY CAR SEFTY CHECK OVER AND FOUND NOTHING WRONG. HAVE USED THEM BEFORE AND WILL AGAIN.
5/ 5stars
by  
on September 18, 2015
A week ago I was able to bring my van in on short notice because my TPMS light kept coming on to state low pressure. An employee named Michael helped me. He was very kind and courteous and definitely was concerned about getting the problem solved and about my safety. They did find the culprit that hid itself so well in my tire that it was driving them crazy at the beginning because nothing was standing out as the source. My tire was able to be fixed in no time and I wasn't waiting for hours. Thank you so much Firestone!
5/ 5stars
by  
on September 11, 2015
I didn't have an appointment the day that I brought in my VW Jetta. Even though they were extremely busy, they were able to work me in while I waited for the synthetic oil change. They were able to get it finished well before the time that was quoted to me. My family member recommended this location to me and she was right about how great they are there !
5/ 5stars
by  
on September 8, 2015
I went in for my breaks to be bleed and check out the A/C and they were good in telling me I was low on the A/C and what it would cost and then I told them to fix it as I was driving back to Ohio the gentleman at desk talked to the people waiting and it was nice to know they talk to you, I give the place an AAA+++ as they were very nice.
5/ 5stars
by  
on September 7, 2015
Always thorough , never any hidden charges, appointment times are always adhered to
5/ 5stars
by  
on August 26, 2015
I stopped in yesterday with an extremely difficult problem with the 2004 Sebring. I knew it would be difficult; however, the front office staff handled the problem and managed the time the best way they could. The mechanic analyzed the problem and made the repair that fixed it. And I am extremely grateful that it is now fixed.
5/ 5stars
by  
on August 10, 2015
Had my oil changed, got in and out within the time frame I was told it would be completed. Very friendly staff.
3/ 5stars
by  
on August 6, 2015
Took my car in to be diagnosed for an engine misfiring issue. I was told up front that it would cost $99 for the diagnosis. In my experience, usually if the repair shop performed the work needed to fix the car, they would waive the cost of the diagnostic. However, this was not the case - the work quoted to repair the car also included the $99 diagnostic fee which I thought was not typical of the repair shop industry and therefore did not get the repairs done at the Firestone repair shop.
3/ 5stars
by  
on July 3, 2015
I was a walk in but was told it would be a 2 hour wait. The 2 hours turned into 5 1/2 hours. I had an alignment done.
5/ 5stars
by  
on June 13, 2015
They were thorough in their inspection. Took care of all the problems, gave me all the discounts available & were very nice about it all ...
5/ 5stars
by  
on June 10, 2015
I, took my car in for repairs,this past week.Michael,Chris and especially Lennox.They treated me with respect,excellence,integrity and compassion.The repairs, made were explained and shown to me so I could understand the importance of the repairs needed.Thank You All for Your Kindness.
5/ 5stars
by  
on June 9, 2015
From the management to the service technicians, the experience was great. Makes recommendations for what would work best for your car and what other services they can provide, all while not being pushy to have the services done.
4/ 5stars
by  
on May 26, 2015
Always good service. The wait was a little long for our oil change, considering we had an appt.
5/ 5stars
by  
on May 6, 2015
Went in last week for an oil change by appointment.
1/ 5stars
by  
on May 4, 2015
Two weeks ago got two new tires and had them move front tires to rear. I told them to save old tires and put them in trunk. Dropped car off and spoke on phone and told mike to put tires in truck (repeat). When I got home NO tires in trunk. I called and spoke to Chris and he was to talk to Tech and find out what happened. He promised to call. Have not received call and still do not have my tires. Very upset about this service or lack of service.
5/ 5stars
by  
on April 27, 2015
Provided us with good information concerning our options; worked quicker than expected; we are very happy with service provided.
5/ 5stars
by  
on April 24, 2015
Mike and his team at the Big Bend Rd Firestone Store have been very helpful in diagnosing and addressing problems unique to a 1957 vehicle. It is nice to have this team in our neighborhood.
5/ 5stars
by  
on February 27, 2015
Don't hesitate to accept the offer of the "courtesy check". It was a factual assessment, presented without drama or hard sell. Obviously, this store understands that I need to know the situation, but the decision about what to do or when to do it rests with me. At my age, I've had many cars and always have had them serviced regularly. Their approach to customer service is welcomed and has earned my repeat business. Their prices seem to be competitive, and they often offer coupons on line for various procedures.
5/ 5stars
by  
on February 27, 2015
This is where I now take my car for service. They are very honest and being a women I respect that. The service is great and so are the people.
5/ 5stars
by  
on February 27, 2015
I am a regular customer and have found this Auto Car facility is very efficient, knowledgable and honest. Always on time or will finish the service before it was promised. All the men that work there are polite and courteous in Riverview on Big Ben Road.
5/ 5stars
by  
on February 26, 2015
I have been to the store and have been treated great and had good service.
5/ 5stars
by  
on February 26, 2015
I have been to Firestone in Riverview several times since moving here. The people are friendly and they are straight talking. I entend to only go there for service on all four vehicles. "OUTSTANDING".
2/ 5stars
by  
on February 26, 2015
We had an issue with a vibration when traveling at high speeds. They replaced all 4 tires, but the warning sensor continued to come back on. We had to go back in 4 more times until they realized they had marked something as replaced when they never actually had. It was a terrible experience.
4/ 5stars
by  
on February 25, 2015
Always pleasant and polite even though you can tell they are harried and busy beyond busy. Always worked to explain the why's and wherefore's about what is wrong with the car and what is needed to fix it. Sometimes have to wait, but they give reasons why and work hard to get your car back to you to meet your needs.
5/ 5stars
by  
on February 7, 2015
I was there a few weeks back ,they got me right away found the problem ,fix it and I was on my way.I always find them trustworthy.In today's world that is nice to be able to say.
4/ 5stars
on February 6, 2015
The staff provides great customer care and the service has been excellent. The only problem I seem to incur is that my appointments I make online for this location will get cancelled even after making the appointment at least a week in advance.
5/ 5stars
by  
on February 3, 2015
The technicians always make an attempt to let you know what is to be expected with provided service and time of completion.
5/ 5stars
by  
on February 2, 2015
After going to another shop in Bradenton I still had a major wheel balance problem(they put new tires and an alignment). The car was shaking like crazy. This Firestone shop in Riverview took me in exactly at my appointed time and fixed the problem straight away. I was in and out of there in a half hour. I am totally satisfied, the car runs great and I will make this shop my first choice from now on.
4/ 5stars
by  
on January 25, 2015
I like this location because it's so close to home. Also the guys working there (mechanics included) are so personable. SOMETIMES I feel like because I'm easygoing, that gets taken advantage of which can be a little bothersome - for example, they might forget to update the little sticker that tells me when my next oil change is, etc. - but overall I have no complaints and they have always taken care of me there.
4/ 5stars
by  
on January 25, 2015
Great people there! Seemed to take an abnormally long time to replace a brake part but we'll worth it.
4/ 5stars
by  
on January 25, 2015
I use them a week ago for a new tire and was extremely satisfied
5/ 5stars
by  
on January 25, 2015
I have been using this location for some time now, I am very satisfied with them. They are very friendly and give great service. They always get me in and out in the time promised.
5/ 5stars
by  
on January 25, 2015
The staff here is friendly and really great! They have done a very good job taking care of both my cars. This is the only place I will take mt cars. I have complete trust in them. Plus they always find coupons for me!
5/ 5stars
by  
on January 24, 2015
My wife and I have never had any issues going here since they started. Much better than their close neighbor who tried to rip us off.
5/ 5stars
by  
on January 23, 2015
Cauteous staff, professional. Repair was done on time, no hard sale or over pricing, everything was on point. Glad I went there.
5/ 5stars
by  
on January 23, 2015
I am always satisfied with the service I receive. I always feel like a special and very important customer, and that my time means something. They try to get things done as quickly and efficiently as possible.
5/ 5stars
by  
on January 23, 2015
Enriched the lives of those they service,with compassion,excellence,respect and integrity.I would be happy to refer everyone to service their cars at Firestone
5/ 5stars
by  
on January 23, 2015
It is indeed a great service. Don't ever lease this area. Riverview is the best area to live. You guys are good, definitely. Good job
5/ 5stars
by  
on January 23, 2015
Fast and friendly service. The guys guys up front are to notch.
5/ 5stars
by  
on January 23, 2015
Most important........they're HONEST! The whole crew!
5/ 5stars
by  
on January 22, 2015
I used them 30 days ago and will go back for service.
5/ 5stars
by  
on January 22, 2015
GREAT SERVICES AND GOOD PRICES I RECOMMEND THIS PLACE

Firestone Complete Auto Care Locations In Your Area