Firestone Complete Auto Care: Your Source For Tires And Repairs At 3620 E Colonial Dr In Orlando

Welcome to Firestone Complete Auto Care at 3620 E Colonial Dr! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

3620 E Colonial Dr
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
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Store #27898 Managed by Christopher Pinches

A Tradition Of Service At Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have been providing quality automotive service since 1926. If something about your car seems off, our professional teammates can offer a 19-point inspection, at no cost to you. We'll check lights, steering, hoses, and more. Plus, we're committed to giving you the best service possible, at unbeatable prices and quick turnaround times. Stop by our store today or book your appointment online or by phone.

Browse Great Discounts On Tires Today.

We Cover Every Area Of Auto Repair

After 90 years of automotive repair, we've seen nearly every problem your car or truck could have. At Firestone Complete Auto Care, we believe in offering outstanding auto care services. Our services are backed by our Fixed Right Guarantee, meaning that every service or repair we do will be done right. If it's not, we'll re-perform it at no cost to you. We know there's never a good time to get your car fixed, and that's why we're always working to make your total auto care experience stress-free.

Customer Reviews

(4.5 of 5) - 28 Reviews
5/ 5stars
by  
on June 29, 2016
The manager George was very helpful and understanding of my situation I would definitely recommend this place to anyone. Thank you George for being so awesome!
5/ 5stars
by  
on May 5, 2016
Professional service, from sales technician to car tech, informed and educated you about service and parts. Respected your intelligence and did not take your patronage for granted.
5/ 5stars
by  
on March 31, 2016
Great service, great people. Had an issue with my fuel filter when I was leaving around close and a tech who was about to be on his way home stopped and helped me get it cleaned out so I could get back on the road.
5/ 5stars
by  
on December 16, 2015
They found my issues and all was well in the end and they provided my ride.
5/ 5stars
by  
on November 27, 2015
Good prices, good work, friendly, and accommodating
5/ 5stars
by  
on November 5, 2015
They were very polite and very quick to work on my car! And they also explained the details of my car to me in a very easy way so that I can better take care of my car in the future.
5/ 5stars
by  
on October 31, 2015
Excellent treatment. I have car work done on my visits to Orlando even though I live in Tennessee.
5/ 5stars
by  
on October 30, 2015
I returned because the original blades installed was not working properly. I spoke with sales rep Greyson Thigpen who took care of me immediately without hesitation. It was a pleasure.
5/ 5stars
by  
on October 30, 2015
I was riding on a doughnut and needed an oil change immediately, I had a long drive ahead of me. I called and they immediately helped me and even had a tire sale going on. Great customer service, polite staff and made my trip worry free.
5/ 5stars
by  
on October 19, 2015
I went in on a Sunday afternoon to have my oil changed. They had me in and out of there in 15 minutes!! Everyone was so nice and cheerful!! Nice to see that they enjoyed where they were at!! The waiting are was super clean with a big flat screen...oil change and a little football!! Thank you
5/ 5stars
by  
on September 13, 2015
I used to go to Goodyear to have any of my services done. The norm for me was 1 to 2 or more hour service times. I was delighted to be in and out in 30 minutes. Staff was attentive and courteous. I will be recommending to family and friends. This is my new go to place!
1/ 5stars
by  
on September 5, 2015
I had two flats were the tow--truck took us to the Firestone located on E-Colonial in Orlando, Fl. When I was told I needed two tires I explained I had just come out of open-heart surgery and had not been able to work so I was limited in money. Upon informing this to Giovanni he than started to give me quotes of the MOST expensive ones were at the end he gave me a quote of the less expensive ones! I ask you knowing this why did he took me to the highest ones when knowing he had more economical ones? I then was able to purchase one and afterwards I purchase the other one. Finally, I went for second one and was installed and I was told it was complete but when I got into my vehicle I noticed that the person moving me the car must have not liked the crucifies I had hanging on my rear-view mirror so he twisted it around just so as not to see it in front of him! This therefore, is my rating and DO NOT plan to go anymore to this Firestone. Than you for your time in this matter.
3/ 5stars
by  
on August 16, 2015
Brought my daughters car in for a $ 41.72 service. The Service person tried relentlessly to sell me $475.83 worth of parts and labor. Example: tried to sell me a cabin air filter for 29.99 (retail store price $4.62) and $20.00 labor cost. (I timed myself changing the filter, took 35 seconds it's in the glove box) That's why I would absolutely never let a friend or relative unfamiliar automobiles go to Firestone alone for any service. So the employees there don't try and scare $ 500 dollars out of them! (also first web site I have ever seen that has "term&conditions on leaving feed back!?)
4/ 5stars
by  
on August 7, 2015
I was on vacation and these guys help me patch a tire.
5/ 5stars
by  
on June 16, 2015
Used them a week ago manager was professional and did everything he could to get the best deal
5/ 5stars
by  
on June 16, 2015
The guys were very attentive and courteous that was important to the visit.
5/ 5stars
by  
on June 11, 2015
Went to them to check a long standing TPMS leak. They used great diagnoses and procedures to isolate and figure out the true problem, of mismatched sensors (multiple other shops weren't able to narrow it down). Else I would've spent more on replacing any/all of them. Thanks a ton
5/ 5stars
by  
on June 3, 2015
I love this shop! Super friendly, fast and honest.
5/ 5stars
by  
on May 31, 2015
Been going to Firestone since Saturn Dealers no longer & always left with good thoughts of how patient, concise, trustworthy, knowledgeable employees are! My last visit disturbed me; 2days prior I walked-in, was told to make an appointment, I did and it was for 11am. Appt day: I arrived at 10:52 am, at 12:06 my car had not yet gone into the garage. My entire wait was from 11am-4pm. Nothing serious, but my thinking is WHY was I told to make an appointment? IF I knew there would be a appt delay, I would have left to bring back a needed sandwich for medical reason. I brought up the delay at approx 11:30 when I saw still not in garage. It would have been nice if I were told or made aware of the prolonged time difference regarding my appointment time. This does NOT make me a dissatisfied customer by no means. I also noticed that their was no drink and/or snack machines as were in the past?? My being a Hoosier the Indy 500 was on Tv and helped to pass away time [and] hunger. :) Thank you for all the great service and car care. Carol Phillips
5/ 5stars
by  
on April 20, 2015
Went yesterday to get new tires for an old dependable vehicle and found competitive prices here. Very nice store, everything was in stock, excellent service, and it did not take all that long. Love the new tires.
1/ 5stars
by  
on February 24, 2015
Do not want to complete the job Team unprepared to meet the customer
5/ 5stars
by  
on February 21, 2015
Firestone Orlando at Colonial Drive is awesome. These guys took excellent care of my car and my wife's car. My car was having problems with the door locks but they were able to fix it quickly and at a good price. My wife's car had been shaking a bit and they determined it to be the tires. So they put some new tires on her car and problem solved! I'm definitely coming back to this location. The staff there are friendly and very knowledgable. Excellent service, price, and our cars are running great. Thank you!
4/ 5stars
by  
on February 11, 2015
Got a great deal and great, informative service on a set of four tires.
5/ 5stars
by  
on February 5, 2015
The job got done as expected when expected. Awesome group.
4/ 5stars
by  
on February 2, 2015
I've been using this location since 2010. I've seen several managers in charge throughout those years. Overall I am fairly satisfied, I had a mix of good, bad, and OK services. What I noticed was that new managers do not provide much discount or specials to recurring customers. I always try to deal with George, he is one of the good ones, very nice and always able to pull out a discount or special offer.
3/ 5stars
by  
on January 24, 2015
I took my vehicle, a 2002 Jeep Liberty in for a full synthetic oil change & Firestone tire rotation. The service manager asked me if I had any Firestone coupons or offers. I gave him a $20.00 off coupon. The staff did the oil change in approx 45min. I did notice the Firestone employees only had manual tire gauges to check the tire PSI. They should have new digital gauges or a better system for accurate readings. The manger completed my service & processed my debit card. Firestone charged me about $20.00 more than what I was quoted when I set up my appt but with the synthetic oil service, I won't need as many oil changes. Overall, Id say the service was good but if you take customer coupons or offer discounts you should honor the price you quote not add new charges later.
5/ 5stars
by  
on January 24, 2015
I use the life time alignment on they offer for all our cars. We were referred here for the alignment, told by another garage that they were the best for the alignment. We now use many other repairs services here too.
5/ 5stars
by  
on January 23, 2015
Very informative on the best tires for my vehicle....

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