Car Tires And Services At 5105 S Florida Ave: Firestone Complete Auto Care In Lakeland

Come in to your nearest Firestone Complete Auto Care at 5105 S Florida Ave for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

5105 S Florida Ave
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #23043 Managed by Mehendra Prashad

Professional Auto Repair From Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have been leading the automotive service industry since we began in 1926. If your car seems to be running differently, our professional teammates will take a look for free with our courtesy check. We'll inspect oil level, wipers, belts, and more. Additionally, we're devoted to giving you the best service possible, all at reasonable prices and a quick wait time. Stop by our store today or plan your appointment online or by calling (863) 226-6056.

Find Great Deals On Tires For Your Car.

We Cover Every Area Of Auto Repair

With 90 years in the car care service industry, we've seen just about every car problem out there. Here at Firestone Complete Auto Care, we work to provide exceptional car repair service. Our products and services are covered by our Fixed Right Guarantee, which means that every service we perform will be fixed correctly the first time. If not, we will re-perform the service with no additional charge. We understand that it's never the right time to fix your car, so we do our absolute best to make the process as painless as possible.

Customer Reviews

(4.7 of 5) - 34 Reviews
4/ 5stars
by  
on April 12, 2016
The experience was great from the estimate to the appointment, wait and price. They would have received "great" but it would not allow me. The overall experience was not long at all. That's why I buy my tires there.
5/ 5stars
by  
on December 21, 2015
This was my second visit to Firestone and I feel very confident in the service they provided for me as well as my next visit to come.
4/ 5stars
by  
on December 10, 2015
I called in to schedule a service appointment for that same day. I was able to get in and out in well under an hour. The staff was efficient and courteous, made me feel like they cared.
5/ 5stars
by  
on December 5, 2015
My husband and I just had the most pleasant experience yesterday and today at store #023043 (5105 S Florida Avenue, Lakeland, FL 33813) I felt I had to share our experience! We are a loyal Firestone customer using them for over 20 years in our town 200 miles south of here. It only seemed fitting we wanted to locate a Firestone to drop our son's truck off who is away at college. We arrived an hour before closing on a Friday night. Alex Gunter was most pleasant, very knowledgeable and acted in a professional manner reassuring us he'd have someone look at the vehicle first thing in the morning so we could head back home. We spoke with the technician, this morning (Miller) who put a lot of effort in resolving the issue until a part could be ordered. It was such a relief as we did not know who to trust to fix our son's truck. We will definitely not only go back in the future but will recommend our them to our Lakeland friends! Great customer service!
5/ 5stars
by  
on November 29, 2015
An operation dedicated to customer service. I felt I could totally trust their advice and guidance.
5/ 5stars
by  
on October 16, 2015
On the side of the road with a flat tire. I decided while waiting for road side assist, I would make an appointment to repair my tire after work. I called and the man said I didn't need one just come in at 5:15 and we will take care of it. I said but I would rather make an appointment. So I show up at 5:20 and the man said we can't fix it today. So, I was madder than a wet hen as they say, but they fit me in, after telling him my story. They stayed after closing to take care of me. Bought my tires from you, and I will do it again for the next set. Not happy I was not able to make an appointment, but still left smiling. I also meet another customer and had a great conversation!
5/ 5stars
by  
on October 13, 2015
I use them a week ago very good service. They didn't try to add work that didn't need to be done.
5/ 5stars
by  
on October 8, 2015
Mahendra and his team are phenomenal. Definitely two thumbs up from me!
4/ 5stars
by  
on October 4, 2015
Service was good, but the place was busy and it took me over 3 hours to get 2 tires and an alignment even though I had a appointment. Otherwise I am happy with their service. I have used them several times
5/ 5stars
by  
on September 22, 2015
I'm always satisfied with their service and the enthusiasm of the personnel at the front desk. I have never had to go back to have something corrected, job done right the first time.
5/ 5stars
by  
on September 21, 2015
I was having a very emotional day, and extremely rough few months. The store manager, technician, and the entire staff went above and beyond to help me with my tire needs. They found the very best price (and was cheaper than anyone else in the area; I know, I called around.) But it wasn't the price - it was their care, their compassion - I wasn't just another car. I was a person with a very big need (to me) and they took of the tires and also made sure I was ok. I will definitely be back for my automotive needs. High accolades to Shelby and her entire staff!
5/ 5stars
by  
on September 11, 2015
I've been going here for years, and I've always been impressed with their level of service. They are helpful and understanding of their customers.
5/ 5stars
by  
on September 2, 2015
Mr.Prashad has been the most professional, and personable Individual I have had the pleasure of dealing with in over two years worth of searching for a reliable mechanic shop. He has gone above and beyond the call of duty, in providing quality care, and has shown genuine concern for the well being of myself and my family. His service techs are more than willing to be open with their work, explaining and showing the causes and effects; Mr.Prashad also aids in this, and, as well as the technicians, is very informative. I am proud to be a customer of Firestone, and more specifically a store under such fine leadership. I hope you will take note of this, as I have not dealt with a more reliable, positive, professional, and courteous person, who handled my automotive-care needs like they were his own, than . I will be continuing to do business with Firestone, due to his quality professionalism and the quality of his shop.
5/ 5stars
by  
on August 31, 2015
I use them on Sunday and was in and out at a reasonable time
5/ 5stars
by  
on August 7, 2015
This is the second time I have been to this Firestone. Everyone here is friendly and very helpful. The manager Mahendra remembered me from my first visit. He is very knowledgeable and friendly. He took the time to explain things and make sure I was happy with the job. I would recommend this first one location to everyone.
5/ 5stars
by  
on July 23, 2015
Getting ready for a family reunion, I took both vehicles to my local Firstone, instead of renting, to be serviced for my family to feel safe on a 1K mile round trip. We made the right decision.
5/ 5stars
by  
on July 6, 2015
I am a 26-year old female and mother of a 3-year daughter. My brother had pointed out to me that the front passenger-side tire of my car was a safety hazard that needed to be replaced immediately. So on June 27, 2015, I took my car to the Lakeland location and bought a brand new tire. On June 29, 2015, I noticed that the front passenger-side tire had not been changed or replaced, and that the brand new tire that I had bought was placed on the front driver-side. I went back to the Lakeland office to point out the error and was assisted by Mahendra Prashad. I explained the situation to Mr. Prashad and he came outside to inspect the condition of the front passenger-side tire. He stated that he would be able to offer me a used tire similar to the one that was accidently taken off from the front driver-side tire. I agreed to his terms and waited in the lobby area for the technicians to replace the front passenger-side tire. When the job was completed Mr. Prashad, stated that due to the concern for the safety of my family, they decided to replace the front passenger-side, with a brand new tire, instead of a used one. I'm extremely grateful and appreciative for Mr. Prashad and Firestone's level of concern and care for the safety of my family. You guys went over and beyond what was required of you and this letter is to attest to my complete customer satisfaction in the quality of service I received from Mr. Prashad and Firestone. I will definitely tell all my friends and family about this experience. Thanks again!!! srr
4/ 5stars
by  
on June 24, 2015
Had tires and an alignment performed. Service advisors are very friendly and the place looked clean and well organized. Even though I did have to go back for a recheck I was treated good and the problem was solved.
5/ 5stars
by  
on May 28, 2015
Mehendra was outstanding. Very professional, knowledgeable, courteous, and friendly all rolled into one.
5/ 5stars
by  
on May 16, 2015
I came here with wires showing on one of my tires. Not only did they check that tire but all the other tires as well. Turns out 2 of my tires were bad. They gave me different options and different prices on their tires and made sure everything met my expectations! Highly recommend them!
5/ 5stars
by  
on May 9, 2015
I went into Lakeland store on a busy Saturday to do an oil change, but after they looked it over they found that I needed four new tires and still got me off to work on time.
3/ 5stars
by  
on April 29, 2015
One of the counter guys tried to have us get an allignment, fortunately the other gentleman at the counter knew they did not have the equipment to handle a dually. Also, should have double checked their work... one of the wheel covers improperly installed. Fortunately we did not lose it enroute home, and no permanent damage was done.
5/ 5stars
by  
on April 28, 2015
Beside the great service received at the South Florida Ave. Lakeland, I was also truly impressed with the friendly atmosphere and enthusiasm shown by the personnel working at this store. I will recommend it to all my friends and relatives.
1/ 5stars
by  
on April 28, 2015
They do not take responsibility for their unprofessionalism and lack of providing charged for services.
5/ 5stars
by  
on February 27, 2015
I used the service about 2 weeks ago and am Very satisfied with what I received.
5/ 5stars
by  
on February 26, 2015
I have been using Firestone for more than 40 years. Many years in Ohio and now 13 years here in Lakeland, FL. I have been very impressed with their honesty and attention to point out things that need repair. I bought a new Ford Escape a couple of years ago and I took it to Firestone for oil changes, etc.
5/ 5stars
by  
on February 3, 2015
I use Firestone for almost all my car needs and am satisfied
5/ 5stars
by  
on February 3, 2015
They're kind, respectful and understanding. They also give great advice and do the best job from Polk to Tampa Bay. I will always recommend them to anyone I know.
5/ 5stars
by  
on February 3, 2015
Truly appreciate the ease and convenience of scheduling appointments and the fast, efficient and friendly service!
5/ 5stars
by  
on February 3, 2015
Great services. ............................. ............................
5/ 5stars
by  
on February 2, 2015
Customer service at this location is outstanding. The Manager of the store greeted me immediately when I entered the store in a friendly, professional manner. He went over everything that needed to be completed, along with the cost. Service was completed in a timely manner. The waiting room and the restroom was clean. I would highly recommend this location.
5/ 5stars
by  
on January 27, 2015
I can only speak for the location that I use on SFL Ave in Lakeland FL, these guys always do a Great job. Thank you.
5/ 5stars
by  
on January 24, 2015
This Firestone store has been looking after me for ten years now. Recently I went in experiencing a coolant leak. They were able to diagnose the problem and fix it in a short time. I have had no problems since then. Thanks!
5/ 5stars
by  
on January 23, 2015
I've been going here for about 2 years now and they always take care of my car. Pete is the best! Friendly and never pushy.

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