Car Repairs And Tires At 3940 US Hwy 98 From Your Lakeland Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care at 3940 US Hwy 98! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

3940 US Hwy 98
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #25747 Managed by Elizabeth Johns

Professional Auto Repair From Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have been providing quality automotive service since 1926. If you think your car could have a problem, our trained technicians can offer a 19-point inspection, at no cost to you. We'll check oil level, wipers, hoses, and more. Additionally, we're devoted to providing the best auto repair possible all at reasonable prices and short wait times. Stop by our store today or schedule an appointment by phone or online.

Browse Great Discounts On Tires Today.

Discover Our Range of Auto Repair Services

After 90 years in the automotive industry, we've encountered nearly every automotive issue out there. Here at Firestone Complete Auto Care, we believe in offering unparalleled auto repair and maintenance. Our products and services are covered by our Fixed Right Guarantee, meaning that every service or repair we do is fixed correctly the first time. And if it was performed improperly, we'll redo it at no additional charge. We know that finding time to fix your car is difficult, so we do our absolute best to make the process as painless as possible.

Customer Reviews

(4.4 of 5) - 25 Reviews
5/ 5stars
by  
on July 27, 2016
The experience was superb. It had been sometime since I visited this store and found new individuals that I was not familiar with but found them to be as helpful and thorough as agents and technicians who were at this location. I have nothing but compliments for the manner in which they took care of my car and the service that was rendered. My hat is off to Firestone. Please keep up the good work and customer service that I received.
4/ 5stars
by  
on December 21, 2015
The manager told me I needed a part replaced sooner rather than later. When they showed me the part and where the leak was, the mechanic wasn't 100% where the leak was coming from.
5/ 5stars
by  
on November 6, 2015
My experience with this Firestone was great, Shelby Bledsoe was very kind, and made sure all my questions were answered and services were taken care of and my truck runs great now!
4/ 5stars
by  
on October 21, 2015
Great friendly service. They informed me of other service I needed without the pressure. I think that is important in good buisness practice.
4/ 5stars
by  
on September 7, 2015
Called around to get the best price for tires, and based on previous tires and service, decided on firestone. Set an appt., reconfirmed price, and was told it would quick appt. Arrived and was told alignment not included..ended up staying over 2 1/2 hours, and with alignment and brake fluid, double my original quote. Have since seen alignment for 1/2 of Firestone price. Service was good, but don't like sticker schock
5/ 5stars
by  
on August 15, 2015
I always end up back here every time I need maintenance or tires. This time I priced my tire at different websites and I still had the best deal here. When I went in, I was once again treated with courtesy and respect. The work was great and they had excellent communication about my vehicle
4/ 5stars
by  
on August 6, 2015
I used this location a few days ago ! The location was great a mall just behind so you can browse the Mall stores while waiting for your vehicle. Just leave a cell number and service will let you know when your car is completed or additional service would needed. All work was explained and 11 pointe free check performed.
5/ 5stars
by  
on June 16, 2015
Really enjoy this place! Arpie really takes care of you! You can tell he cares!
5/ 5stars
by  
on April 19, 2015
Brought my GMC in for service. Firestone on N 98 has services our vehicles for years and we rely on them for their good service and reliability. We trust their judgement.
5/ 5stars
by  
on April 17, 2015
I went there twice now and both time I've had a very good experience. I will go back.
5/ 5stars
by  
on February 27, 2015
We just happened to see the Firestone store on our way to the movie theater, and stopped in to get a price quote on replacing the tires for our 2011 Chevy Impala. They offered such a great deal that we left the car there while we went to see a movie and it was all done and waiting for us afterwards!
5/ 5stars
by  
on February 6, 2015
I've used Firestone complete auto care for the last 14 years or so. Currently we have 4 drivers and 5 vehicles in our house hold and I trust them with my local Firestone Complete Auto care Store. Arpie Rogers is the reason behind my trust and complete satisfation. Arpie consistently demonstrats a genuine concern and care for me and my vehicles. That trust now spills over to my yound adult children. My only concern is who will continue the consistent great service and trust when Arpie retires. As you know, it only takes one violation of the trust he has built consistently over the years, to force me to shop my business else where. I don't want that to happen and I know you don't want it to either. Let me perfectly clear, I don't shop price, if Arpie or his team tell me I need to replace brakes, I replace brakes, if they tell I need new tires, I buy new tires, price doesnt come into play, because of the trust. Trust does not have a price on it and is earned with every transaction.
5/ 5stars
by  
on February 3, 2015
I have been going to this Firestone for almost 9 years. Always friendly and honest. Thank you Arpy
5/ 5stars
by  
on February 3, 2015
I used there service several times and always had super service. very nice people to deal with, and very professional. My daughter has used there service also with good results.
5/ 5stars
by  
on February 1, 2015
The only place I've gone for the last 10 years. Recommend them all the time.
5/ 5stars
by  
on January 27, 2015
I have been using Firestone for 20 years. The North Lakeland store is always honest, fairly priced and completes my service on time. I have never had a problem and always treated with respect and professionalism. They have cared for all of my cars, new and 150,000 miles+. I trust Arpie, Jim, Mike and the staff! They have never steered me wrong and have always been honest and fairly priced. The work is done properly with the right parts. I highly recommend this store to everyone I know.
4/ 5stars
by  
on January 27, 2015
I use Firestone for just about every thing and I usually leave very happy, except for the last time I was there. I have work that needs to be done on my car and I was told that a diagnostic would have to be done to verify the issue and absolutely understand that, but what I feel is excessive and over priced is that Its not included if I get the work done here. Most of you competition included the cost of the diagnostic in with the cost of repair. Not to mention I felt with an associate that I haven't felt with prior and I haven't seen before, he was kind of rude and didn't give a good explaination as to the charges or the work to be done during a diagnostic, it was only in speaking to another person I got the breakdown. This last experience has me considering getting the work done elsewhere, which I'm reluctant to because I trusted Firestone to take of it's client's and now I feel let down. Aside from this one incident I have had great service! And refer people all the time, the guys are usually very knowledgable, considerate and timely. I've had every service on my current vehicle done here and there lifetime services are with it. I'd love to change this review if given the chance.
5/ 5stars
by  
on January 27, 2015
I have an older vehicle and had been using dealer maintenance and was not satisfied. I started going to the Lakeland Firestone and was greeted by the store manager. I needed an oil change and a tire and that work was done within the time promised. They also pointed out some other items that needed service and showed me why. I have since had all the items repaired at the Lakeland Firestone and it is the only repair shop I will use. I am always treated as a valued customer and the work is always done correctly and in the time quoted.
5/ 5stars
by  
on January 27, 2015
Firestone 98N Lakeland has become my "go to" shop.
2/ 5stars
by  
on January 26, 2015
I had my 2012 Chevy 2500 serviced and with in 3000 miles the "replace fuel filter" light came on, I took the truck in and instructed that the fuel filter needs to be changed if it will not make it through to the next scheduled PM, at that point I was told they no longer had a diesel tech and that is why my filter did not get changed last PM, keep in mind I am there to get the truck PM done again and had I not mentioned the fuel filter it would not have been changed a second time, I also have to remind them to fill the diesel exhaust fluid each PM as this has also run out between scheduled PM's. I will not return to Firestone with my company car nor my personal car both of which were regularly serviced at your location.
5/ 5stars
by  
on January 25, 2015
I have been bringing my cars here since I moved to Lakeland in 2000. They have consistently done great work.
3/ 5stars
by  
on January 24, 2015
Great service when used several times in the past and felt charges were fair. Recently needed to get a headlight bulb changed and was told it would cost $86 with labor. That's about the most ridiculous thing I've ever heard. I asked a buddy of mine who's a bit more handy than myself if he could do it and after picking up a bulb for $16 he did in about 10 minutes.
5/ 5stars
by  
on January 23, 2015
I get very good service at the Lakeland store. The manager does a good job at the store
1/ 5stars
by  
on January 23, 2015
Bought tires at Firestone and was promised lifetime service. Recently visited Your store and was told that I had to pay $20.00 to rotate my tires and reset the sensors. After I left the store, first thing I did was to tear the card up and throw it away
5/ 5stars
by  
on January 23, 2015
U have been going to this location for 6 years with all 3 vehicles. Arpie and JT are the absolute best -- friendly, helpful and professional. Great service and true to their warranty as well. Had one defective part which was replaced at no cost and no hassle. Wouldn't go anywhere else.

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