Car Tires And Services At 5444 Norwood Ave: Firestone Complete Auto Care In Jacksonville

Ready to come in to your local Firestone Complete Auto Care on 5444 Norwood Ave? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

5444 Norwood Ave
Get DirectionsHours + Information
Mon7a-6p
Tue7a-6p
Wed7a-6p
Thu7a-6p
Fri7a-6p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #14257 Managed by Herbert Lee

HOLIDAY HOURS

Please note our hours for Memorial Day

  • 05/29 7am-5pm
  • Professional Auto Repair From Firestone Complete Auto Care

    Welcome to Firestone Complete Auto Care, where we have been leading the automotive service industry since we began in 1926. If you think your car could have a problem, our auto care teammates will take a look for free with our courtesy check. We'll examine fluid levels, suspension, belts, and more. Additionally, we're devoted to offering the most consistent service on the market, at affordable prices and a quick wait time. You can even buy tires online and schedule your installation when it's most convenient for you! Come in today or schedule an appointment by phone or online.

    Find Great Deals On Tires For Your Car.

    Learn More About Our Different Services

    After 90 years of automotive repair, we've seen just about every car problem out there. Here at Firestone Complete Auto Care, we work to provide unparalleled auto repair and maintenance. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, meaning that every service or repair we do will be done right. If it's not, we'll re-perform it at no cost to you. We know that finding time to fix your car is difficult, and that's why we're always working to make your total auto care experience stress-free.

    Customer Reviews

    (4.0 of 5) - 15 Reviews
    5/ 5stars
    by  
    on March 25, 2017
    Been a customer for a few years now, I love their professionalism.
    5/ 5stars
    by  
    on December 17, 2016
    I ' 'll love to invite friends and family members to visit Firestone Service Center at Norwood where the Service is the best.
    5/ 5stars
    by  
    on September 26, 2016
    I am Chairman of Transportation at Emanuel Church. I experienced excellent service and a positive experience. This is our store for years to come.
    4/ 5stars
    by  
    on December 9, 2015
    Service was good and I didn't have a long wait time. However when I get an oil change all fluids are checked and top off but I had to replace windshield wiper fluid. Maybe things have changed.
    1/ 5stars
    by  
    on September 25, 2015
    I was told to bring my vehicle in at 7am on the morning of my service. I showed up on time and did not leave until almost 9am. I was only there for a oil change and there was no one else in front of me waiting. On top of my wait of being the first in and still had to wait, I was told that my vehicle needed parts that were recently replaced and brand new. That alone upset me more than my wait time. The mechanic who worked on my car left my vehicle smelling like an ashtray when he was done. I don't know if he smoked in my vehicle while working on it or just the smell alone lingered with him. In the end I do not plan to return to this particular shop at all. I was there on a free oil change voucher from a fund raiser coupon and did not feel welcomed at all.
    5/ 5stars
    on September 6, 2015
    On Friday i called and spoke with a rep who told me who immediately told me the bad news..without an attempt to help me..no good news just all bad. No client wants to hear just the worst when you haven't made any attempt on fixing the issue. I almost didn't go to that locatiob but on Saturday i decided to just go up there and I met Mark!!! He did everything to have it taken care of by 5 Saturday evening and he did!!!! He rocks and deserves a raise I started my new job on Monday he really know the blessing that he was to me!!! Thanks Mark!!!
    4/ 5stars
    by  
    on May 6, 2015
    I recently went to Firestone for a lifetime alignment. They were charging close to two hundred dollars. Firestone's lifetime alignment, was for many years, $99.00.
    5/ 5stars
    by  
    on May 2, 2015
    Good job will us in the future my car running much better
    2/ 5stars
    by  
    on April 23, 2015
    A few weeks ago, I had my 2000 Grand marquis serviced at a local Firestone. I had an alignment done and it was about 85% aligned. I still was experiencing some "drifting" as I drove my car. I brought the car back to the same dealer and an adjustment was made, nevertheless the problem still existed, in absolute fact, the "drifting" had gotten worse. I now have to continuously correct my steering wheel as I drive. Before it was only occasional steering correction. In addition, my steering wheel is at a seemingly permanent 45degree angle in order to keep the car driving in a straight line. This occurs more pronounced while on an even road.
    5/ 5stars
    by  
    on February 27, 2015
    Professional, polite and they always go the extra mile for customers. I trust my vehicles when in the care of Firestone on Norwood Avenue.
    4/ 5stars
    by  
    on February 26, 2015
    Service was performed as requested. I've already planned on returning for additional service on all of my vehicles. I've purchased a set of tires for my truck and need to return for alignment. I'm scheduled for brake service on my Chrysler and will be purchasing tires in the near future for it. As a returning customer, I look forward to receive additional excellent service at this facility.
    5/ 5stars
    by  
    on February 5, 2015
    I've been a customer of Firestone for over 15 years, and again I'm satisfied. I recently have four tires installed and aligned (lifetime alignment); which I already knew was their specialty. But, I was also in need of brakes all around. For two weeks I researched brake service elsewhere, looking for a better deal. I did not find one, with the coupon that was on the Firestone website. Again, great service !!!
    1/ 5stars
    by  
    on January 26, 2015
    THEY CHARGE ME FOR SOMETHING THAT DIDNT CORRECT THE PROPLEM YHEY CRACK A INTAKE BREATH AN LIE ABOUT IT AN I HAD TO PAY FOR IT MY SELF NEVER COME BACK AN WOULD TELL OTHER PEOPLE DOUT IT
    4/ 5stars
    by  
    on January 23, 2015
    was treated with great management service this time. all visits has not been the best. They are getting better. Store Manager Mark is the best
    5/ 5stars
    by  
    on January 22, 2015
    I am so happy I shopped on line, then took my quote to Firestone.

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