Firestone Complete Auto Care: Your Source For Tires And Repairs At 10553 San Jose Blvd In Jacksonville

Welcome to Firestone Complete Auto Care at 10553 San Jose Blvd! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

10553 San Jose Blvd
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
{{ locations[0].alert }}
Store #28444 Managed by Thomas Trachsel

Unleash Your Car's Potential At Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have offered top quality car and truck repair since our beginning in 1926. If your car seems to be running differently, our auto care teammates will take a look for free with our courtesy check. We'll inspect oil level, air filters, the battery, and more. Plus, our team believes in offering the most consistent service on the market, at unbeatable prices and a short waiting time. Visit our location today or schedule an appointment by phone or online.

Browse Great Discounts On Tires Today.

We Cover Every Area Of Auto Repair

With 90 years of dedicated service, there's almost no car or truck problem we haven't seen. At Firestone Complete Auto Care, we work to provide outstanding auto care services. Any services or repairs include our Fixed Right Guarantee, meaning that every service or repair we do is fixed correctly the first time. And if it was performed improperly, we'll redo it at no additional charge. We understand that it's never the right time to fix your car, and that's why we constantly strive to make the process as painless as possible.

Customer Reviews

(4.6 of 5) - 29 Reviews
5/ 5stars
by  
on April 13, 2016
Tom is always Great and Welcoming when we walk in! Always provides Outstanding Service. As long as Tom works there I will always do business there! He is very much worth the travel! Keep it up Tom!
5/ 5stars
by  
on December 8, 2015
Josh is awesome!! Can't say thanks enough for the care and customer service that was provided. They are knowledgeable & trustworthy, will definitely go back. Thanks to Thomas too....he helped finish up my car during a normal day off for Josh. Thanks guys!! You rock!!
5/ 5stars
by  
on October 18, 2015
Customer representative had adequate knowledge and made suggestions
4/ 5stars
by  
on October 17, 2015
Is the service centre that I have been using since i brought this car super good
5/ 5stars
by  
on September 23, 2015
I just purchased my new tires from this location. Josh was fantastic and his recommendation on tires was perfect.
3/ 5stars
by  
on September 22, 2015
The job was done fine, but, from these types of places, you have to expect very heavy sales pressure to add additional services at elevated prices. Staff at this location definitely met their quota
5/ 5stars
by  
on September 20, 2015
I got my oil changed there, and the guy working inside was very informative. I will return again.
5/ 5stars
by  
on September 16, 2015
Great friendly service as well as short wait for oil change tech was very informative bout status of my car
4/ 5stars
by  
on September 8, 2015
I went in with two cars and a few concerns. I was given honest feed back and several options and recommendations. The services I did request were completed very quickly.
5/ 5stars
by  
on August 6, 2015
They are the furthest from my house, but they keep fixing all the problems other companies cause. Once the rear calipers were cracked from a brake job from someone else, they fixed it. A cooling system disaster from an express lube place, they fixed it. Anything they are asked to fix, they fix it. They are competitively priced, consistent, and worth your time. Sure someone may do it cheaper, but it will cost more when you add someone else's cost to the cost to have to take it to them to fix it. You get what you pay for, and with Firestone Complete Auto Care, you get complete quality.
5/ 5stars
by  
on August 6, 2015
I use them every 3-months and I always get quality work and great customer service with very reasonable prices !
4/ 5stars
by  
on May 30, 2015
My overall experience was good, however, for the amount of work that was done, I did not get a military discount. At other locations this was done, but the manager did not give me one so I was disappointed, otherwise great service. Also, need a location in the St Johns, FL area.
5/ 5stars
by  
on May 24, 2015
I noticed my tire was flat in the parking lot of Whole Foods and called the Firestone in the same plaza. They were able to get me in within 15 minutes, quoted me 45 minutes and ended up getting done in 40, great job guys! Thank you!
5/ 5stars
by  
on May 23, 2015
My wife's car had some issues with the brakes squeaking recently. Normally I would take a look at it myself, but with a broken finger I needed a little help right now! I brought her care in to firestone and the customer service was great despite how busy they were. Thomas called me a little while later and took the time to really explain what was going on with her brakes and gave me several options. He recommended that since the brakes had plenty of life left in them and the rotor was just slightly warped that at this time there was no need for service. He even said I should take it back to where I got it done because they are probably still under warranty. Thomas didn't charge anything for the inspection and his honesty and terrific customer service will result in me going to his store from now on. Thank you.
5/ 5stars
by  
on May 9, 2015
I have the Lifetime Alignment for both my cars. This is an awesome value. I make the appointment online and wait for the car. My latest appointment was for mounting tires I purchased in Tire rack and which were shipped directly to the store. This was really cool as you have access to Tire Rack's amazing variety with the convinienece of a local shop. My only complain, and it's really trivial, was that they tried to upsell changing the cabin filter change for $20 labor and $40-ish for the filter. I got the filter for $20 off Amazon and install was literally seconds. Anyways I said no to the sales guy and that was it... they weren't pushy.
5/ 5stars
by  
on April 24, 2015
I always feel welcomed when I come to my local Firestone autoship. It's awesome when personnel address my name right away without me telling them. It makes their services more personal. I feel that the gentlemen there are honest with their diagnostics and prices. I'm glad that my dad told me to go there instead of continuing withe the dealership for car maintenance.
4/ 5stars
by  
on April 19, 2015
We use them for all oil changes and vehicle repair.
1/ 5stars
by  
on February 26, 2015
We went to the Arlington Express store and the service was terrible, my car has not felt the same since taking it there. Staff unfriendly. Oil changed ~ but did not reset. I have a premium rewards platinum membership and it was an effort for them to do my "free" stuff (rotate tires, air etc). The whole experience put me off and I never want to use Firestone again!!! I really need to take it back but feel I should not be charged for another service, but want to go to a different location and don't know what I should do.
5/ 5stars
by  
on February 6, 2015
I have been using Firestone wherever I have lived and have always been happy with the service and the speed of the service as well as the quality. San Jose in Jacksonville has been as good as any.
5/ 5stars
by  
on February 5, 2015
I have taken both of my cars there for years and very pleased.
5/ 5stars
by  
on February 4, 2015
I have been going to this Firestone shop for over 2 years now and I have Never had a bad experience! Josh and his team are very courteous and have always given me the Best Service. I recommend this Service location to everyone!
5/ 5stars
by  
on February 4, 2015
Fast - they met the estimated time. Good quality work. Friendly staff
5/ 5stars
by  
on February 3, 2015
Dropped it off at lunch time and when I came back a short time later it was ready to go. The prices are reasonable and the customer service is great!
4/ 5stars
by  
on January 25, 2015
I use them yesterday and Thomas the service advisor was great. Had additional work the was needed and he explained the need and additional cost at each point. Kept me will informed.
5/ 5stars
by  
on January 25, 2015
I always take my car to the same Firestone. I like that they have a record of my services and recommendations. They don't over recommend and sometimes they even say everything is fine. and that's why I trust them. Service mgrs very professional i love these guys on San Jose Jacksonville FL
4/ 5stars
by  
on January 24, 2015
love this store and it's employees! Wish they had more seats inside 4 clients & some outside! Great for tires, balance & alignments, & oil changes.
5/ 5stars
by  
on January 24, 2015
Done quickly and inexpensive. Didn't try to sell me services I didn't need.
5/ 5stars
by  
on January 23, 2015
I stopped because I had a screw in my tire. He checked and it was not in the tire so I was happy. I have been doing business there since 1987 never disappointed!!
5/ 5stars
by  
on January 22, 2015
I have been using Firestone for all my services since I got my first car at age 16 (so 15 years!) and will never go anywhere else. They always do a great job on my car and everyone is always so friendly and helpful. I currently drive 45 minutes to go to Firestone on San Jose in Jacksonville, Fl when I have repair shops much closer because I don't trust anyone else with my car!

Find The Firestone Complete Auto Care Location Nearest You