Car Tires And Services At 809 Wolcott St: Firestone Complete Auto Care In Waterbury

Welcome to Firestone Complete Auto Care at 809 Wolcott St! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

809 Wolcott St
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-5p
Emergency Closure: {{ locations[0].alert }}
Store #19429 Managed by Bob Brophy

Professional Auto Repair From Firestone Complete Auto Care

At Firestone Complete Auto Care, we have offered top quality car and truck repair since our beginning in 1926. If something about your car seems off, our auto care teammates will take a look for free with our courtesy check. We'll examine tires, steering, the battery, and more. Plus, our team believes in offering the most consistent service on the market, at affordable prices and a quick wait time. Stop by our store today or schedule an appointment by phone or online.

Browse Great Discounts On Tires Today.

Discover Our Range of Auto Repair Services

After 90 years of automotive repair, there's almost no car or truck problem we haven't seen. At Firestone Complete Auto Care, we strive to provide outstanding auto care services. Our products and services are covered by our Fixed Right Guarantee, meaning any auto service or repair is done right the first time. If it's not, we'll re-perform it at no cost to you. We know there's never a good time to get your car fixed, and that's why we're always working to make your total auto care experience stress-free.

Customer Reviews

(4.4 of 5) - 36 Reviews
5/ 5stars
by  
on May 27, 2016
I just had service done on may 25 and im very happy with everything great job from my service advisor Gary he was very honest caring and very respectful no pressure . I can not go with out saying that the technician Mohammad was above and beyond great work he was friendly SMART he took the time to go over everything with me .He was great he should be one of firestones best technicians. I have been loyal customer at Waterbury firestone since 2007 great job to that firestone. I have got two of my friends to do business with that firestone also . I can not be thankful enough great company!
5/ 5stars
by  
on May 22, 2016
When i got there the greeting was great and warm feeling. They did everything i asked even though i only went there for one thing. The technician as always hooked me up and got me out.
5/ 5stars
by  
on April 6, 2016
5/ 5stars
by  
on December 21, 2015
My time is valuable so I appreciate that they took my vehicle in at the scheduled time. They also were able to point out a concern that I had not been aware of, so we were able to get that fixed on the same visit! Now I won't have to worry about Winter Driving in CT
5/ 5stars
by  
on December 2, 2015
I used them last week. Car was done when promised. Honest and reliable that's I always come back.
2/ 5stars
by  
on November 27, 2015
Yeah alright. I went in there for four new tires and headlight reppacement. Around $380 for everything. I inspected the car before I left the parking lot and it turned out my headlights were not working. So I told the guy, my headlights arent actually working. They took a look, said it must be an electrical problem now and that it was working moments ago. So they refunded me for the headlight repair. They charged me $380 and that came out of my account almost immediately. The refund they had to issue me, about $90, took 5 days to actually come back into my account. They refused to give me cash on the spot. All in all, they took hundreds of dollars from me very quickly, and so I wonder how come the refund, taken moments after my charge took 5 days to get back to me.... Quick to take money, but cant hold the same respect when issuing a return. Thats shady business in my book. Tires were great though.
5/ 5stars
by  
on November 17, 2015
I was stranded with a flat tire. I was able to get in touch with Firestone and they told me if I could get the car to them they would fix my car right away. So they did and I was on my merry way.
5/ 5stars
by  
on November 4, 2015
Glad I used them today because they had patience with my tire warranty service and did a great job.
1/ 5stars
by  
on November 2, 2015
tech spilled oil on my manafold ,smoked for several days. also over filled the oil by at least a half qt. way over the max line
5/ 5stars
by  
on October 29, 2015
They had my old tires off and my snow tires on quickly. Wow !
5/ 5stars
by  
on August 19, 2015
Bob and all the employees are great... they always send greeting to whomever is there
5/ 5stars
by  
on August 6, 2015
everyone there didnt try to sell me anything I didn't need. everyone was very friendly and seemed like they cared about my well being as well as my car
5/ 5stars
by  
on August 5, 2015
Great customer service and great prices! This location was not near me however when I called to look for tires Brian was so nice and helpful that I decided to bring my car there. He made multiple calls to get the tires I wanted, Service advisor David was also very friendly and helpful. I plan to use them for all needed services in the future. It's worth the extra drive!
4/ 5stars
by  
on May 12, 2015
They did a great job and in a timely manner. Will come back again
5/ 5stars
by  
on February 27, 2015
Great Service and Reliable. Very Friendly and are willing to show you just what your problem is. and fix up.
5/ 5stars
by  
on February 26, 2015
Manager was awesome and the workers were all wonderful.
5/ 5stars
by  
on February 15, 2015
I had an l change a week ago and they also topped off all the fluids needed in the car!
5/ 5stars
by  
on February 11, 2015
Have been a couple of times. And received exceptional service.
5/ 5stars
by  
on February 11, 2015
i'm pleased with Dennis and Bryan who work behind the counter
5/ 5stars
by  
on February 4, 2015
not as fast as a dedicated oil change shop, but extremely friendly and less expensive. the guy working on my car was exceptional and i appreciated his professionalism and friendliness.
2/ 5stars
by  
on February 3, 2015
I called a few weeks back for a price for one tire for my golf and was told $46 for it mounted and balanced. When I called back to have it done for the next day he asked for my name and number and reconfirmed the price for me. I got a call back about an hours after stating he gave me the dealer price instead and the new price was $70 something. He thought I was someone they usually do business with. The price should have been honored, it was my fault he mistook me for someone else. I usually get wheel alignments here but am considering other options at this point.
5/ 5stars
by  
on February 3, 2015
Good shop, I use them often, for almost all the routine maintenance on my car.
5/ 5stars
by  
on February 2, 2015
I purchased new tires a few months ago. I have been using the Waterbury Firestone for many, many years and have never been disappointed in their great service.
5/ 5stars
by  
on February 2, 2015
I have been using Firestone for about 12 years and have had good service throughout those years.
5/ 5stars
by  
on February 2, 2015
The service I received at Waterbury Firestone was exactly what I have come to expect from Firestone Complete Auto Care: they never fail to make me happy. The work on my vehicle was done ahead of the expected time, saved me money and I was kept informed the entire time. Every time I have called with a question or service request, I receive patient, efficient service. Nothing unexpected is done without notifying me and getting my permission, and I was transported back to my home and picked up when the vehicle was ready. Dennis, David, the staff and all of the technicians are friendly and professional. I can trust them and know they will give me options in an honest and uncomplicated manner. I appreciate everything they do and will continue to bring my vehicles to them for service and recommend them.
5/ 5stars
by  
on January 27, 2015
Friendly and easy service prices are fair. They couldn't do my alignment but everything else was great
5/ 5stars
by  
on January 26, 2015
I have been to this location twice and the people there are great. Friendly and professional. Both times I dropped off a rim to have a new tire put on and came back to pick the tire up. This is very convenient for me and worked well each time. More importantly the tires are good. I use the Destination LE2s and they are wearing well. I would recommend Firestone and also this particular location. Thanks for the great service.
1/ 5stars
by  
on January 26, 2015
New snow tires were not properly inflated - alerted next day on highway drive that pressure of new tires was dangerously low.
4/ 5stars
by  
on January 25, 2015
There was a time when the same manager would be there for years where you got to know each other and the manager would know your car. Both here in Waterbury, Ct and Vero Beach Fl, the managers are moved around a lot. I am not happy and now there are times I will bring my car elsewhere, if it is a small thing I want done to the car. I have been with Firestone for years, but you could loose me.
1/ 5stars
by  
on January 25, 2015
Thank you for asking for my input, The service I received at this location was extremely poor, every time I was there it was a long wait even if I left my vehicle with an appointment (Example: my appointment was for 7:30 AM when I came back at 2:00 PM they were just starting on it), also the service is terrible every time I was there they always were trying to sell me something I didn’t need (Example: I has a pin hole in a axel cover where the grease was coming out in a extremely small amount they showed me the hole when I asked how much to replace the cover their reply was it would be better to replace the entire axel and cover than just replace the cover “this even though the axel had no problems at all” they talk to you like you have no idea of car repairs at all and like you are an idiot, this has happened a number of times they would tell you one thing and when you go back they tell you something entirely different. I no longer will go this location or any other Firestone for anything. This is too bad you have lost me as a customer and I am sure many other people because the conveyance of going on a Saturday or Sunday was a big plus but the actions out way the convenience. … Bob Keating
5/ 5stars
by  
on January 24, 2015
I used them about a month or two ago and found their service to be " excellent "
5/ 5stars
by  
on January 24, 2015
Dennis, David and Scott are the best at customer service that I have ever experienced in a car care service store. Every time I call with a problem they help me right away. Every time I come in for service they greet me and take care of me very quickly. I will never bring my car anywhere else (I mean it).
5/ 5stars
by  
on January 23, 2015
It is great to have a garage that I can trust and rely on.
5/ 5stars
by  
on January 23, 2015
Fella understood exactly what I wanted done. Oil change was done professionally and promptly. I go to the Milford Firestone regularly and am always satisfied. I buy all my tires from Firestone.
5/ 5stars
by  
on January 23, 2015
TIRES ROTATED,OIL CHANGE,WIPER BLADES,CHECK HEAD LIGHT BULBS
5/ 5stars
by  
on January 22, 2015
I would like to say that the manager Dennis Garafola was very professional with my last visit. He explained very thing about the services and work that was done on my vehicle. Also the staff was very professional as well. Wil be going back with my personal vehicle and my business vehicle as well.

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